2Wire Gateway 2070 Series Installation Manual Download | Manualshive

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2Wire Gateway
Installation Guide

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Summary of Contents for Gateway 2070 Series

Page 1: ...For 2070 Series 2Wire Gateway Installation Guide ...

Page 2: ...ISING OUT OF OR IN CONNECTION WITH THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 2Wire Inc reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Updates and additions to software may require an additional...

Page 3: ...ws XP 2K ME 98SE 7 Macintosh OS 10 1 4 10 1 5 10 2 0 10 2 8 10 3 3 10 3 8 7 Chapter 4 Add Computers to the Network Ethernet Connection 9 USB Connection 10 Chapter 5 Diagnostics Understanding Broadband Redirect Messages 11 Excessive Sessions Warning 11 Invalid Customer Information PPP 11 No DSL Connection Unable to Train 12 Intermittent Connection Issue Uncanceled Echo 12 Broadband Link is Currentl...

Page 4: ...s Verify that your computers meet the following minimum requirements Browser Requirements Windows Microsoft Internet Explorer 5 5 or higher included on the 2Wire CD Netscape Navigator 4 7 or higher or Firefox 1 0 or higher Macintosh Safari 1 0 Microsoft Internet Explorer 5 0 or Netscape 4 74 or higher System Requirements 5 MB of available hard disk space for 2Wire gateway software Windows XP Windo...

Page 5: ...e 2Wire gateway for proper operation Choose one of the following methods to connect your first computer to the gateway Save and close all open programs before you begin connecting your gateway Install the DSL Filter Note New DSL customers only Existing DSL customers with filters already installed should proceed to Ethernet Connection on page 4 or USB Connection on page 5 Regular telephone and Digi...

Page 6: ...eled PHONE For Wall Mounted Phones If you have a wall mounted telephone install a wall mount DSL filter following these steps Note The extra phone jack located at the bottom of the filter labeled LINE is provided should you wish to connect your gateway at this phone connection 1 Lift the telephone from the wall pegs and disconnect the phone cord from the wall jack 2 Connect the telephone cord from...

Page 7: ...he DSL filter jack labeled DSL HPNA 3 Connect the yellow Ethernet cable provided with the gateway from the LOCAL ETHERNET port on the gateway to your computer s Ethernet port Check Your Connections With your computer completely started verify the POWER and ETHERNET indicator lights on the front of the 2Wire gateway are green If they are not see Understanding the Indicator Lights on page 15 The INT...

Page 8: ...Connected Via USB 1 Connect the provided AC power adapter from the 2Wire gateway s POWER port to an electrical outlet The POWER light on the front of the gateway should be green 2 Connect the provided blue USB cable from the gateway s USB port to the USB port on your computer 3 Connect the provided gray telephone cable from the gateway s PHONE LINE port to a telephone jack with DSL service ...

Page 9: ... making your USB connection to the gateway you must install the 2Wire gateway USB driver on your computer The following instructions are for USB installation on Macintosh computers running OS 10 2 1 Power on your computer and place the 2Wire CD in your computer s CD ROM drive 2 Double click the 2Wire CD icon on your desktop 3 Double click 2Wire USB to begin the driver installation 4 If you have se...

Page 10: ... provided with a key code contact your service provider Macintosh OS 10 1 4 10 1 5 10 2 0 10 2 8 10 3 3 10 3 8 Note MAC OS 9 X AND OTHER OPERATING SYSTEM USERS Users running Mac OS 9 X and operating systems other than those stated above must perform a manual configuration of the gateway Refer to Appendix A Install the Gateway on Other Operating Systems on page 17 for step by step instructions 1 In...

Page 11: ...s connected to the 2Wire gateway and your Internet connection has been established you can connect other computers to the network Use any of the following methods to connect additional computers to your network Connection Type Page Ethernet page 9 USB page 10 ...

Page 12: ...puter Via Ethernet 1 Connect an Ethernet cable from the LOCAL ETHERNET1 port on the gateway to your computer s Ethernet port 1 The number of Ethernet ports vary by model from one to four If your gateway has four Ethernet ports you can connect up to four computers to your network via Ethernet ...

Page 13: ...re 5 Gateway Connected to Second Computer Via USB 1 Connect the provided blue USB cable from the gateway s USB port to the USB port on your computer 2 Install the USB driver refer to page 6 for instructions 3 Repeat Run the 2Wire Setup Wizard on page 7 ...

Page 14: ...our PC has been infected with the Blaster Virus or similar agent The error message appears because too many simultaneous Internet sessions are opened which impairs both network and PC performance Check the PC with an anti virus program using the latest virus updates to identify and remove the infection There may be cases where certain applications running on a PC mimic the excessive session charac...

Page 15: ...lter installed Once all phone lines are properly filtered try to connect to the broadband network Intermittent Connection Issue Uncanceled Echo When setting up a DSL broadband network all active phone devices must have a phone line filter installed Without the filter the DSL connection will be unstable resulting in a poor or no DSL connection If phone line filters are missing line noise and or ech...

Page 16: ...able end securely attached to the port In addition verify that you are connecting on or after the date specified by your service provider for DSL service availability Broadband Link is Currently Not Available Connection Error The gateway was unable to communicate with the service provider network This could be due to failed network equipment or a temporary outage When the Internet light on the gat...

Page 17: ...er shares your gateway s IP address Router Address appears as if it is directly connected to the Internet has all of the unassigned TCP and UDP ports opened and pointed to it and can receive unsolicited network traffic from the Internet Because all filtered traffic is forwarded to the designated computer DMZplus mode should be used with caution A computer in DMZplus mode is less secure because all...

Page 18: ...State OFF The gateway is not getting power Blinking green slow The gateway is undergoing POST power on self test Solid green Power is on Blinking orange The gateway is undergoing a software upgrade Solid red System error Contact Technical Support Ethernet or USB Light Operating State OFF The gateway is powered off or booting up Solid green Device s connected via Ethernet or USB Flickering green Da...

Page 19: ...e to connect to the DSL signal for more than three minutes Solid green The gateway is fully connected to your broadband service s Internet Light Operating State OFF The gateway has been unable to detect a DSL signal DSL signal detected the gateway is attempting to train Blinking green fast The gateway is attempting to establish a connection to your broadband service s Solid red The gateway cannot ...

Page 20: ...t computer although instructions for connecting via USB are also provided Ethernet Connection Figure 7 Gateway Connected Via Ethernet Macintosh 1 Install DSL phone filters according to the instructions on page 2 2 Connect the provided power adapter from the gateway s POWER port to an electrical outlet 3 Connect the provided gray phone cable from the gateway s PHONE LINE port to the DSL filter jack...

Page 21: ...e filters according to the instructions on page 2 2 Insert the 2Wire CD in the computer s CD ROM drive 3 Double click the 2Wire CD icon on your desktop 4 Double click 2Wire USB to begin the driver installation 5 If you have set up an administrator name and password the Authenticate screen opens Enter your administrator name and password and click OK 6 Follow the on screen instructions When the dri...

Page 22: ... network Control Panel by selecting the Apple icon Control Panel TCP IP 9 Verify that Connect Via 2Wire USB Remote NDIS is selected to set the network adapter as active 10 Click Save to complete your installation 11 Proceed to Configuring the Internet Connection on page 20 ...

Page 23: ...in the key code field and click NEXT 4 Select your Local Time Zone and click NEXT 5 You may be prompted to enter service provider information such as username and password Enter any required service provider information and click NEXT 6 The connection process will begin During this process the INTERNET light on the front of the gateway will first blink green then turn solid green This step could t...

Page 24: ...Only peripherals computer input output devices terminals printers and so forth that comply with FCC Class B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and television reception All cables used to connect peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shiel...

Page 25: ...he FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operations of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please conta...

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