Nokia 6111 RM-82 Service Manual Download Page 136

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User interface troubleshooting

Display troubleshooting

Troubleshooting flow

Figure 85 Troubleshooting: Display

RM-82

Nokia Customer Care

Troubleshooting for Repair service

Page 6 –8

COMPANY CONFIDENTIAL

Issue 1

Summary of Contents for 6111 RM-82

Page 2: ... Record Sheet Amendment No Date Inserted By Comments Original issue 10 2005 J Bryman RM 82 Nokia Customer Care Amendment Record Sheet Page ii COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 3: ...page 2 7 there are only a few components changeable for service Bands RM 82 operates on the GSM900 1800 1900 bands Build version In this manual the build versions used are 1mra_08a 1mra_09a Main board 1mrb_08a 1mrb_09a UI board Note For the latest version of the parts lists and for NMP codes please refer to the Service bulletins RM 82 Introduction the RM 82 Nokia 6111 service manual Nokia Customer...

Page 4: ... circumstances shall Nokia be responsible for any loss of data or income or any special incidental consequential or indirect damages howsoever caused The contents of this document are provided as is Except as required by applicable law no warranties of any kind either express or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose are ...

Page 5: ...TIONS MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT Cautions Servicing and alignment must be undertaken by qualified personnel only Ensure all work is carried out at an anti static workstation and that an anti static wrist strap is worn Ensure solder wire or foreign matter does not enter the telephone as damage may result Use only approved components as specified in the parts list Ensure all compo...

Page 6: ...d accessories and batteries Do not connect incompatible products CONNECTING TO OTHER DEVICES When connecting to any other device read its user s guide for detailed safety instructions Do not connect incompatible products RM 82 Nokia Customer Care For your safety Page vi COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 7: ... and warp or melt certain plastics Do not store the phone in cold areas When it warms up to its normal temperature moisture can form inside which may damage electronic circuit boards Do not drop knock or shake the phone Rough handling can break internal circuit boards Do not use harsh chemicals cleaning solvents or strong detergents to clean the phone Do not paint the phone Paint can clog the movi...

Page 8: ...ed by static electricity discharge All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area EPA Every repair action involving opening the product or handling the product components must be done under ESD protection ESD protected spare part packages MUST NOT be opened closed out of an ESD Protected Area For more information and...

Page 9: ...vailable for the product Do not attempt to discharge the battery by any other means Use the battery only for its intended purpose Never use any charger or battery which is damaged Do not short circuit the battery Accidental short circuiting can occur when a metallic object coin clip or pen causes direct connection of the and terminals of the battery metal strips on the battery for example when you...

Page 10: ... MOBILE PHONES Business Group should be notified in writing e mail Please state Title of the Document Issue Number Date of publication Latest Amendment Number if applicable Page s and or Figure s in error Please send to NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN 24101 SALO Finland E mail Service Manuals nokia com RM 82 Nokia Customer Care Company Policy ...

Page 11: ...cepts 5 Disassembly and reassembly instructions 6 Troubleshooting for Repair service 7 Baseband troubleshooting for analysis 8 RF troubleshooting 9 System module 10 Schematics Glossary RM 82 Nokia 6111 Service Manual Structure Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page xi Copyright 2005 Nokia All rights reserved ...

Page 15: ...of Tables Table 1 Battery and chargers 1 8 Table 2 Car accessories 1 8 Table 3 Audio 1 9 Table 4 Connectivity 1 9 Table 5 Imaging and lifestyle 1 9 List of Figures Figure 1 RM 82 product picture 1 5 RM 82 General information Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 1 3 Copyright 2005 Nokia All rights reserved ...

Page 17: ...Slide phone Douglas 5UI style Display and navigation keys on top of slide numeric keys are accessible when slide is open Dedicated camera key and volume keys volume keys used for zoom when in camera mode Hardware features Internal megapixel camera 1 Mpixel with landscape mode Camera flash 2 mm charger plug PopPort system connector Bluetooth IrDA RM 82 General information Nokia Customer Care Issue ...

Page 18: ...messages Record your own voice message and send to compatible devices MMS OMA 1 2 Combine image video text and voice clips and send as MMS to a compatible phone or PC use MMS to tell your story with a multi slide presentation The MMS OMA 1 2 specification allows you to send receive messages up to 300 kB in size Text messaging Supports concatenated SMS picture messaging SMS distribution list Predic...

Page 19: ...ld Clock II Java MIDP 2 0 with Bluetooth API makes downloading new applications easy Connectivity Transfer images video clips audio files and other files Bluetooth wireless technology Wide range of profiles and APIs for seamless connectivity Infrared USB port Easy remote or local synchronization with a PC or other compatible device Full OMA DRM 1 0 protects copyrighted material Browsing Integrated...

Page 20: ...p to 64 channels of polyphonic ringing and gaming tones and true tones Accessories Table 1 Battery and chargers Type Name Note This phone is charged through the smaller Nokia standard interface 2 0 mm plug The 3 5 mm standard charger can be used together with the CA 44 charger adapter AC 1 Retractable travel charger used with CA 44 adapter AC 3 Compact charger AC 4 Travel performance charger ACP 1...

Page 21: ... wireless headset HS 3 Stereo headset HS 4W Wireless boom headset HS 5 Mono headset HS 8 Activity headset LPS 4 Loopset MD 1 Music stand Table 4 Connectivity Type Name CA 53 USB cable DKU 2 USB cable Browsing pad Table 5 Imaging and lifestyle Type Name PD 1 Image album wireless PT 6 Remote camera RM 82 General information Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 1 9 Copyright 2005 Nok...

Page 25: ...08a 1mra_09a 2 8 List of Figures Figure 2 Exploded view 2 5 Figure 3 Spare parts overview 2 6 Figure 4 RM 82 Main board component layout bottom 2 15 Figure 5 RM 82 Main board component layout top 2 15 Figure 6 RM 82 UI board component layout bottom 2 16 Figure 7 RM 82 UI board component layout top 2 17 RM 82 Parts and layouts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 2 3 Copyright 2005...

Page 29: ... 1 DOMESHEET TOP I009 1 UI BOARD A4 1 SIM CARD READER ASSY ITEM I009 I010 I010 1 SIM DOOR 1 I011 1 SIM CARD READER I012 1 EARPIECE I013 1 EARPIECE ADHESIVE I014 1 SWITCH EDGE I015 2 SCREW T6 1 8 X 5 3 I101 1 MAIN FLEX A5 1 SLIDE ASSEMBLY I102 1 MICROPHONE I103 1 SLIDE MECHANISM I104 1 SIM DOOR 2 I105 1 VOLUME BUTTON I106 1 CAMERA BUTTON I201 6 SCREWS T6 1 6 X 6 5 I202 1 BEZEL ASSEMBLY I203 1 BOTTO...

Page 30: ...M ANTENNA A9 1 B COVER ASSEMBLY I218 1 RELEASE BUTTON I219 1 B COVER I220 1 BLUETOOTH ANTENNA I221 1 BATTERY RETENTION GASKET I222 1 BLIND PLUG I223 1 BATTERY COVER 1224 1 EMC LABEL GROUNDING COPPER Component parts list Table 7 Changeable component parts 1mra_08a 1mra_09a Item Name PWB side XY C2000 CHIPTCAP 150U M 10V 6X3 2X1 5 B C6 C2002 CHIPCAP NP0 10P J 50V 0402 B C8 C2003 CHIPCAP NP0 27P J 50...

Page 31: ... J8 C2106 CHIPCAP X7R 1N0 K 50V 0402 T J8 C2107 CHIPCAP X7R 3N3 J 50V 0402 T I8 C2108 CHIPCAP X7R 3N3 J 50V 0402 T I8 C2109 CHIPCAP X5R 1U K 6V3 0603 T I7 C2110 CHIPCAP X5R 100N K 10V 0402 T J7 C2111 CHIPCAP X7R 1N0 K 50V 0402 T J8 C2401 CHIPCAP NP0 15P J 50V 0402 T N4 C2402 CHIPCAP NP0 15P J 50V 0402 T N4 C2403 CHIPCAP X7R 10N K 16V 0402 T G9 C2404 CHIPCAP NP0 15P J 50V 0402 T G4 C2405 CHIPCAP NP...

Page 32: ... CHIPCAP NP0 27P J 50V 0402 T I5 C3503 CHIPCAP NP0 27P J 50V 0402 T H5 C3504 CHIPCAP NP0 27P J 50V 0402 T I5 C3505 CHIPCAP NP0 27P J 50V 0402 T H5 C3506 CHIPCAP NP0 27P J 50V 0402 T I5 C3507 CHIPCAP NP0 27P J 50V 0402 T H5 C3508 CHIPCAP NP0 27P J 50V 0402 T I5 C3509 CHIPCAP NP0 27P J 50V 0402 T I5 C3510 CHIPCAP NP0 27P J 50V 0402 T H5 C3511 CHIPCAP NP0 27P J 50V 0402 T H6 C3512 CHIPCAP NP0 27P J 5...

Page 33: ...AP NP0 27P J 50V 0402 T G4 C3537 CHIPCAP NP0 27P J 50V 0402 T G4 C6000 CHIPCAP X5R 1U K 6V3 0402 T I3 C6001 CHIPCAP X5R 100N K 10V 0402 T I3 C6002 CHIPCAP X5R 1U K 6V3 0402 T G3 C6003 CHIPCAP X5R 100N K 10V 0402 T G3 C6004 CHIPCAP NP0 100P J 50V 0402 T I4 C6184 CHIPCAP X5R 100N K 10V 0402 T I4 C6185 CHIPCAP X5R 100N K 10V 0402 T H4 D3300 HW ACCELERATOR STV0976 06X6BGA T H8 D6000 BTHFM1 0 ES4 Modul...

Page 34: ... 0402 T I6 L3501 CHIP COIL 47N J Q23 800MHZ 0402 T I6 L3502 CHIP COIL 47N J Q23 800MHZ 0402 T I7 L3503 CHIP COIL 47N J Q23 800MHZ 0402 T I7 L7850 CHIP COIL 27N G Q40 250MHZ 0603 B C2 L7851 CHIP COIL 27N G Q40 250MHZ 0603 B C3 M2103 SMD VIBRA MOTOR 1 3V 90MA 9000RPM B M2 N2000 NUT CP2137 ASIC HBCC16 T O5 N2080 CURRENT SENS LM3820 USMD10 PB FRE B C9 N2106 PW AMP TPA2010D1YZF 250kHz CSP9 T J7 N2406 H...

Page 35: ...ES 0W06 470R J 0402 T M4 R2404 CHIPRES 0W06 470R J 0402 T G4 R2405 CHIPRES 0W06 100R J 0402 T M4 R2406 CHIPRES 0W06 100R J 0402 T M4 R2410 CHIP VARISTOR VWM14V VC50V 0402 T E2 R2412 CHIPRES 0W06 100R J 0402 T G7 R2506 CHIPRES 0W06 47K J 0402 T J3 R2507 CHIPRES 0W06 6R8 J 0402 T K3 R2508 CHIPRES 0W06 1K0 J 0402 T K3 R2600 CHIPRES 0W5 4R7 J 200PPM 1210 T I8 R3301 CHIPRES 0W06 2K7 J 0402 T H9 R3302 C...

Page 36: ... 7 B B7 X2003 NSC No Standard Component B P6 X2005 MODULE ID COMPONENT 2 8X1 8X0 3 T N7 X2400 SM CONN 2X5F P0 5 PWB PWB T L4 X3320 SM CAMERA MOD SKT 2X8F B M4 X3500 CONN BTB F 2X30 P0 4 T H6 X7550 SM CONN RF JACK 50R 2W 6GHZ B C2 Component layouts See also large scale layouts in the Schematics section Note Shielding cans may ONLY be cut open by Repair analysis technicians and for analysis only RM ...

Page 38: ... RM 82 Main board component layout top Figure 6 RM 82 UI board component layout bottom RM 82 Nokia Customer Care Parts and layouts Page 2 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 43: ...ation status 2 3 9 Figure 15 Registering components 1 3 10 Figure 16 Restart computer 3 10 Figure 17 Registering components 2 3 11 Figure 18 Finish installation 3 11 Figure 19 Installation interrupted 3 12 Figure 20 Remove program 3 13 Figure 21 Uninstallation status 3 14 Figure 22 Finish uninstallation 3 14 Figure 23 Restart computer 3 15 Figure 24 Repair program 3 16 Figure 25 Finish repair inst...

Page 44: ... flash update 3 33 Figure 55 Phoenix icon 3 34 Figure 56 FPS 8 maintenance 3 34 Figure 57 Prommer SW update 3 34 Figure 58 Prommer SW update done 3 35 Figure 59 FPS 8 info window 3 35 Figure 60 Flash directory window 3 36 Figure 61 Box activation 3 37 Figure 62 Deactivation warning 3 37 Figure 63 Extracting JBV 1 update files 3 38 Figure 64 JBV 1 update information 3 39 Figure 65 JBV 1 update dest...

Page 45: ...gramming devices All needed drivers for DK2 dongle FLS 4S point of sales flash device USB devices Note Separate installation packages for flash update files and drivers are also available but it is not necessary to use them unless updates appear between Phoenix Service SW releases If separate update packages are used they should be used after Phoenix and data packages have been installed Supported...

Page 46: ... reasons may be a defective or too old PKD 1 Dongle a new dongle has a six digit serial number Check the COM parallel ports used first After correcting the problem the installation can be restarted For more detailed information please refer to Phoenix Help files Each feature in Phoenix has its own Help function which can be activated while running the program Press the F1 key or the Help button to...

Page 47: ...xt in Welcome dialog to continue Figure 10 Welcome dialog 3 Read the disclaimer carefully Figure 11 Disclaimer text RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 7 Copyright 2005 Nokia All rights reserved ...

Page 48: ...nother location by selecting Browse not recommended Figure 12 Destination folder 5 Wait for the components to be copied The progress of the setup is shown in the Setup Status window Figure 13 Installation status 1 RM 82 Nokia Customer Care Phoenix service SW Page 3 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 49: ...nutes to complete If the operating system does not require rebooting Windows 2000 XP the PC components are registered right away Figure 14 Installation status 2 RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 9 Copyright 2005 Nokia All rights reserved ...

Page 50: ...dows 98 SE ME the Install Shield Wizard will tell you about it Select Yes to reboot the PC immediately and No to reboot the PC manually afterwards Figure 16 Restart computer RM 82 Nokia Customer Care Phoenix service SW Page 3 10 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 51: ...e files Phoenix update installation If you already have the Phoenix Service SW installed on your computer sooner or later there will be need to update it when new versions are released Always use the latest available versions of both the Phoenix Service SW and the phone specific Data Package Instructions can be found in phone model specific Technical Bulletins and Phone Data Package readme txt fil...

Page 52: ..._24_7_55 to a15_2004_24_7_55 you are asked if you want to uninstall the version of Phoenix you have on your PC In this case you can choose between total uninstallation and repair just like when you choose to uninstall Phoenix service software from the Windows Control panel If you try to install an older version for example downgrade from a15_2004_24_7_55 to a14_2004_16_4_47 installation will be in...

Page 53: ...ware Add Remove Remove to uninstall Phoenix Figure 20 Remove program The progress of the uninstallation is shown RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 13 Copyright 2005 Nokia All rights reserved ...

Page 54: ...o complete Else Install Shield Wizard will tell you about it Select Yes to reboot the PC immediately and No to reboot the PC manually afterwards Figure 22 Finish uninstallation RM 82 Nokia Customer Care Phoenix service SW Page 3 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 55: ...xample phoenix_service_sw_a15_2004_24_7_55 exe must be found on your PC when you run the repair setup Steps 1 Open Windows Control Panel Add Remove Programs 2 Select Phoenix Service Software Add Remove 3 In the following view choose Repair Phoenix will now reinstall components and register them The procedure is the same as in the update installation RM 82 Phoenix service SW Nokia Customer Care Iss...

Page 56: ... Repair program 4 Click Finish to complete repair Figure 25 Finish repair installation RM 82 Nokia Customer Care Phoenix service SW Page 3 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 57: ...Phoenix Service SW 4 Download the installation package for example RH 13_dp_EA_v_1_0 exe to your computer for example in C TEMP 5 Close all other programs 6 Run the application file for example RH 13_dp_EA_ v_1_0 exe and follow the instructions on the screen If you already have the Phoenix Service SW installed on your computer you will need to update it when a new version is released Note Very oft...

Page 58: ... files to be extracted Figure 26 Extracting files 3 Click Next to continue Figure 27 Continue data package installation RM 82 Nokia Customer Care Phoenix service SW Page 3 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 59: ...ully There should be information about the Phoenix version required with this data package Click Next to continue Figure 28 Data package setup information RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 19 Copyright 2005 Nokia All rights reserved ...

Page 60: ... where the Phoenix application is installed and the directory is shown Click Next to continue 5 Click Next to start copying the files Phone model specific files will be installed Please wait RM 82 Nokia Customer Care Phoenix service SW Page 3 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 61: ...Figure 30 Start copying files Figure 31 Data package installation status RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 21 Copyright 2005 Nokia All rights reserved ...

Page 62: ...ng Flash Update Package files Uninstalling Phoenix data package Context If you try to install the same version of Phoenix data package that you already have you are asked if you want to uninstall the version you have on your PC Older versions of data packages don t need to be uninstalled unless instructions to do so are given in the readme txt file of the data package and bulletins concerning the ...

Page 63: ...data package uninstallation Alternative steps Uninstallation can also be done manually from Windows Control Panel Add Remove Programs xx xx Phone Data Package type designator of the phone Next action Run the installation package again to continue installation from the beginning RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 23 Copyright 2005 Nokia All rights reser...

Page 64: ...click OK To add a new user or edit existing ones click Maintain Figure 35 Login 2 Choose New to add information for a new user Figure 36 Add information for new user 1 3 Type in your name and initials and click OK Figure 37 Add information for new user 2 RM 82 Nokia Customer Care Phoenix service SW Page 3 24 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 65: ...ser name 5 Click OK Figure 38 Login user configured Managing connections in Phoenix Steps 1 Start Phoenix Service SW and log in Figure 39 Phoenix icon RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 25 Copyright 2005 Nokia All rights reserved ...

Page 66: ...and select if you want to create it manually or by using the Connection Wizard In the following dialogs you will be asked to select settings for the connection If you use the Wizard connect the tools and a phone to your PC and the wizard will automatically try to configure the correct connection RM 82 Nokia Customer Care Phoenix service SW Page 3 26 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Noki...

Page 67: ... COM Port Virtual COM Port used by FLS 4 Note ALWAYS check this Go to Windows Control Panel FLS Virtual Port Configuration Figure 43 FLS virtual port icon ii For FPS 8 Flash Prommer choose the following connection settings Media FPS 8 RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 27 Copyright 2005 Nokia All rights reserved ...

Page 68: ...e it on top of the list and click Apply Figure 44 Connections list The connection is now selected and can be used after closing the Manage Connections window Selected connection will be shown on the right hand bottom corner of the screen Figure 45 Connection information RM 82 Nokia Customer Care Phoenix service SW Page 3 28 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 69: ...Phoenix Service SW Install phone model specific data package for Phoenix The flash support files are delivered in the same installation package with Phoenix data packages or newer Phoenix packages since September 2003 Normally it is enough to install Phoenix and the phone specific data package because the Phoenix installation always includes the latest flash update package files for FLS 4S FPS 8 A...

Page 70: ...ame version of Flash Update package already exists and you want to reinstall it the previous package is first uninstalled Run the installation again Figure 49 Uninstall flash update package If you try to downgrade the existing version to older ones the setup will be aborted If you really want to downgrade uninstall newer files manually from Control Panel and then rerun the installation again RM 82...

Page 71: ...lder version exists on your PC and it needs to be updated click Next to continue installation Figure 51 Continue flash update RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 31 Copyright 2005 Nokia All rights reserved ...

Page 72: ...nue Figure 52 Flash destination folder When installing the flash update files for the first time you may choose another location by selecting Browse However this is not recommended Installation will continue RM 82 Nokia Customer Care Phoenix service SW Page 3 32 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 73: ...e the installation procedure Figure 54 Finish flash update Next action FLS 4 can be used right after the Flash Update Package is installed RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 33 Copyright 2005 Nokia All rights reserved ...

Page 74: ...ntenance Figure 56 FPS 8 maintenance Note Screen shots may be different depending on the Phoenix version used and the connected components 3 When the new FPS 8 flash update package is installed to computer you will be asked to update the files to your FPS 8 Prommer Select Yes to update files Figure 57 Prommer SW update RM 82 Nokia Customer Care Phoenix service SW Page 3 34 COMPANY CONFIDENTIAL Iss...

Page 75: ...ple of minutes Click OK to close the FPS 8 Maintenance window Figure 58 Prommer SW update done View after successful prommer software update Figure 59 FPS 8 info window RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 35 Copyright 2005 Nokia All rights reserved ...

Page 76: ...used for phone programming it must first be activated First fill in the FPS 8 activation request sheet in the FPS 8 sales package and follow the instructions given When activation file is received for example 00000 in copy it to the C ProgramFiles Nokia Phoenix BoxActivation directory on your computer this directory is created when Phoenix is installed Steps 1 Start Phoenix service software 2 Choo...

Page 77: ...ir it must be deactivated first Steps 1 Start Phoenix service software 2 Choose Flashing Prommer Maintenance 3 In the Prommer Maintenance window click Deactivate 4 To confirm the deactivation click Yes Figure 62 Deactivation warning The box is deactivated 5 To complete the deactivation restart FPS 8 RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 37 Copyright 2005 ...

Page 78: ...for example from your download web site Close all other programs Follow instructions on the screen Context The JBV 1 docking station is a common tool for all DCT 4 generation products In order to make the JBV 1 usable with different phone models a phone specific docking station adapter is used Steps 1 Run Jbv1_18_update zip file and start software installation by double clicking Setup exe Note DO ...

Page 79: ...he suggested destination folder for installing the JBV 1 SW Package and click Next to continue Figure 65 JBV 1 update destination folder 4 Select Full installation and click Next to continue RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 39 Copyright 2005 Nokia All rights reserved ...

Page 80: ...ram folder is created and the software files are installed there Click Next to continue Figure 67 Select program folder RM 82 Nokia Customer Care Phoenix service SW Page 3 40 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 81: ...h and install the best drivers available If there is a previously installed JBV 1 Firmware update package v 17 or older on your computer please update the JBV 1 USB driver Please see the readme txt file in C Program Files Nokia JBV 1 Firmware Update JBV 1USB driver folder for instructions on how to update the JBV 1 USB Driver After you have installed or updated the JBV 1 USB driver the actual JBV ...

Page 82: ...until you hear a click from the JBV 1 The older SW file JBV1v17 CDE is visible in this view only if the previous JBV 1 SW package has been installed on your computer 12 Click OK to see the current JBV 1 status after a successful update Figure 71 JBV 1 SW update done Figure 72 JBV 1 SW status RM 82 Nokia Customer Care Phoenix service SW Page 3 42 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia Al...

Page 83: ...bles from the previous one and connect them to the next docking station First click Refresh Status to see the current SW version and then Update Firmware to update the software After you have updated all docking stations close the JBV 1 Firmware Update dialog box RM 82 Phoenix service SW Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 43 Copyright 2005 Nokia All rights reserved ...

Page 87: ... flash concept with FLS 4S 4 14 POS flash concept with FPS 8 4 15 POS flash concept with FPS 10 4 16 POS flash concept with FPS 11 4 17 POS flash concept with JBV 1 4 18 JBV 1 flash concept with FPS 8 4 19 JBV 1 flash concept with FPS 10 4 20 JBV 1 service concept 4 20 Module jig flash concept with FPS 8 4 21 Module jig flash concept with FPS 10 4 22 Module jig service concept 4 23 List of Figures...

Page 88: ...FPS 8 4 19 Figure 79 JBV 1 flash concept with FPS 10 4 20 Figure 80 JBV 1 service concept 4 21 Figure 81 Module jig flash concept with FPS 8 4 22 Figure 82 Module jig flash concept with FPS 10 4 23 Figure 83 Module jig service concept 4 24 RM 82 Nokia Customer Care Service tools and concepts Page 4 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 89: ...wer supply ACF 8 universal power supply is used to power FPS 8 ACF 8 has 6V DC and 2 1A output AXS 4 Service cable The AXS 4 D9 D9 service cable is used to connect two 9 pin D connectors for example between PC and FPS 8 The cable length is 2 meters CA 10DS Bi directional Parallel Cable Bi Directional parallel cable included in FPS 8 sales pack RM 82 Service tools and concepts Nokia Customer Care I...

Page 90: ...cable The CA 31D USB cable is used to connect FPS 10 or FPS 11 to a PC It is included in the FPS 10 and FPS 11 sales packages CA 41PS Power cable Power cable for connection of e g the JBV 1 docking station to the FPS 10 prommer box CA 52PS Service Battery Cable EM calibration JBV 1 to phone RM 82 Nokia Customer Care Service tools and concepts Page 4 6 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 No...

Page 91: ...Station adaptor is used for this phone in combination with JBV 1 The adapter supports flashing and energy management calibration Features include compatible with the JBV 1 easy phone attachment and detachment reliable phone locking switch for detecting phone replaceable SIM interface Spare pins R 1 WW 5pcs SS 75 J 2 4 G 5pcs RM 82 Service tools and concepts Nokia Customer Care Issue 1 COMPANY CONF...

Page 92: ...ng station adapters valid for DCT4 products FLC 2 DC cable FLC 2 is used with a flash adapter to supply a controlled operating voltage FLS 4S Flash device FLS 4S is a dongle and flash device incorporated into one package developed specifically for POS use RM 82 Nokia Customer Care Service tools and concepts Page 4 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 93: ...FPS 11 Parallel flash prommer FPS 11 interfaces with PC Control unit Flash adapter Smart card FPS 11 flash prommer features Can flash up to 8 phones at a time controlled by one PC Communication method between PC and FPS 11 is single USB2 0 No need for external power for powering up phones Smart Card reader for SX 2 and SX 4 Updates software Future feature will support all DCT 4 protocols and model...

Page 94: ...ibration voltage current measurement limit voltage VCHAR current measurement ICHAR adjustable ADC calibration voltage via BTEM and the BSI signal BTEMP and BSI calibration resistor signal from FBUS to the phone via the parallel jig control via FBUS or USB Flash OK FAIL indication MJ 58 Module jig The MJ 58 module jig is used for testing the following modules User interface Baseband and RF on syste...

Page 95: ...cing the BTHFM module It is used together with rework stencil ST 37 RJ 98 Soldering jig The soldering jig RJ 98 is used for soldering and as a rework jig for the main board The material is resistant to the heat used by lead free soldering The PWB can be used with either A or B side upwards SA 71 RF Coupler SA 71 RF Coupler is used for Go No Go test after changing components in the RF part of the p...

Page 96: ...The front camera removal tool SS 45 is used to remove attach the front camera module from to the socket ST 37 BTHFM rework stencil ST 37 stencil is used with RJ 104 BTHFM rework jig SX 4 Smart card SX 4 is a BB5 security device used to protect critical features in tuning and testing SX 4 is also needed together with FPS 10 when DCT 4 phones are flashed RM 82 Nokia Customer Care Service tools and c...

Page 97: ...shielded conductor modular cable for flashing and service purposes XRF 1 RF cable The RF cable is used to connect for example a module repair jig to the RF measurement equipment SMA to N Connector ca 610mm Attenuation for GSM850 900 0 3 0 1 dB GSM1800 1900 0 5 0 1 dB WLAN 0 6 0 1dB RM 82 Service tools and concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 13 Copyright 2005 Nokia All ...

Page 98: ... 4S Item Type Description 1 SF 55 Point of Sales flash loading adapter 2 XCS 1 Service cable 3 FLS 4S Flash device 4 ACF 8 AC charger 5 Computer with Phoenix SSW RM 82 Nokia Customer Care Service tools and concepts Page 4 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 99: ...uded in FPS 8 sales pack AC Charger 6 CA 10DS included in FPS 8 sales pack Printer cable 7 AXS 4 included in FPS 8 sales pack D9 D9 cable 8 PKD 1 Software protection key 9 Computer with Phoenix SSW SF 12 SRAM Module 3 pcs needed inside FPS 8 Note More than 32MB SRAM required in FPS 8 RM 82 Service tools and concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 15 Copyright 2005 Nokia Al...

Page 100: ...CS 4 Service cable 3 CA 41PS Power cable 4 FPS 10 Flash prommer box 5 AC 33 included in sales kit AC charger 6 CA 31D included in sales kit USB cable 7 PKD 1 Software protection key 8 Computer with Phoenix SSW RM 82 Nokia Customer Care Service tools and concepts Page 4 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 101: ...pter 2 CA 28DS Service cable 3 FPS 11 Flash prommer box 4 Power supply included in FPS 11 sales pack 5 CA 31D included in sales kit USB cable 6 PKD 1 Software protection key 7 Computer with Phoenix SSW RM 82 Service tools and concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 17 Copyright 2005 Nokia All rights reserved ...

Page 102: ...cking station 2 DA 48 Docking station adapter 3 CA 41PS Power cable 4 PCS 1 Power cable 5 DAU 9S MBUS cable 6 PKD 1 Software security device 7 Computer with Phoenix SSW RM 82 Nokia Customer Care Service tools and concepts Page 4 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 103: ... 8 included in FPS 8 sales pack AC Charger 7 AXS 4 included in FPS 8 sales pack D9 D9 cable 8 CA 10DS included in FPS 8 sales pack Printer cable 9 PKD 1 Software protection key 10 Computer with Phoenix SSW SF 12 SRAM Module 3 pcs needed inside FPS 8 Note More than 32MB SRAM required in FPS 8 RM 82 Service tools and concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 19 Copyright 2005 ...

Page 104: ...er 7 CA 31D included in sales kit USB cable 8 PKD 1 Software protection key 9 Computer with Phoenix SSW JBV 1 service concept This concept is for baseband calibration EM calibration including Zocus should be carried out in JBV 1 and DA 48 Note Power to JBV 1 should be supplied from an external DC power supply NOT A FLASH PROMMER RM 82 Nokia Customer Care Service tools and concepts Page 4 20 COMPAN...

Page 105: ... 1 Software protection key 7 Computer with Phoenix SSW Module jig flash concept with FPS 8 Flashing with MJ 58 is recommended in local mode The following equipment is required for the AMS software update when the system module is placed in the module jig MJ 58 and connected through an FPS 8 set up RM 82 Service tools and concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 21 Copyright...

Page 106: ... pack D9 D9 cable 7 CA 10DS included in FPS 8 sales pack Printer cable 8 PKD 1 Software protection key 9 Computer with Phoenix SSW SF 12 SRAM Module 3 pcs needed inside FPS 8 Note More than 32MB SRAM required in FPS 8 Module jig flash concept with FPS 10 Flashing with MJ 58 is recommended in local mode RM 82 Nokia Customer Care Service tools and concepts Page 4 22 COMPANY CONFIDENTIAL Issue 1 Copy...

Page 107: ...Module jig service concept This concept is for troubleshooting and RF calibration MJ 58 is intended for use with an external power supply MJ 58 input voltage normal 4 V maximum 6 5 V Ensure that the jumper is set for voltage regulation before the external power supply is connected When a prommer is used for power supply 4 V the jumper should be set to bypass regulator EM calibrations including Zoc...

Page 108: ... 58 Module jig 2 XRF 1 RF cable 3 DAU 9S MBUS cable 4 PCS 1 Power cable 5 PKD 1 Software protection key 6 Computer with Phoenix SSW RM 82 Nokia Customer Care Service tools and concepts Page 4 24 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 111: ... instructions 5 14 Domesheet exchange instructions 5 16 Placement instruction for EMC label grounding copper 5 18 RM 82 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 3 Copyright 2005 Nokia All rights reserved ...

Page 113: ...or disassembly and assembly 2 Protect the window with plastic film 3 Open the blind plug with the SRT 6 RM 82 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 5 Copyright 2005 Nokia All rights reserved ...

Page 114: ...Torx plus size 6 screws Note For assembly use the reverse order and a torque driver with a torque of 17 Ncm 7 release the snaps on both sides of the A cover with the SRT 6 RM 82 Nokia Customer Care Disassembly and reassembly instructions Page 5 6 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 115: ... tool 11 Release the snap on the left side of the Display carrier assy with the dental tool 12 Open the main flex connector with the SRT 6 Note Take care of the surrounding components RM 82 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 7 Copyright 2005 Nokia All rights reserved ...

Page 116: ...urrounding components 15 Remove the display carrier assy from the UI board assembly Use a screwdriver to remove the sticked earpiece gasket thick from the UI board RM 82 Nokia Customer Care Disassembly and reassembly instructions Page 5 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 117: ...th the earpiece adhesive Use SRT 6 to separate these parts from each other 19 The bezel assembly is glued to the slide assembly Use the SRT 6 to separate the two parts If necessary remove the rest of the adhesive RM 82 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 9 Copyright 2005 Nokia All rights reserved ...

Page 118: ...ix Torx plus size 6 screws Note For assembly use the reverse order and a torque driver with a torque of 17 Ncm 23 Protect the camera window with plastic film RM 82 Nokia Customer Care Disassembly and reassembly instructions Page 5 10 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 119: ... 26 To remove the main flex the slide has to close a little bit 27 Close the slide until the springs have moved towards the sides RM 82 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 11 Copyright 2005 Nokia All rights reserved ...

Page 120: ... the main flex with the SRT 6 Note Be careful not to damage surrounding components 31 Unscrew the two Torx size 5 screws Note For assembly use the reverse order and a torque driver with a torque of 5 Ncm RM 82 Nokia Customer Care Disassembly and reassembly instructions Page 5 12 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 121: ...th the SRT 6 Move the SRT 6 from the right edge to the flash light 35 Place the Engine Module to the RJ 98 Soldering Jig Remove the camera with the SS 45 To release all snaps of the camera connector press the tool down RM 82 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 13 Copyright 2005 Nokia All rights reserved ...

Page 122: ...e the blind plug with tweezers Reassembly instructions Steps 1 Follow the instructions disassembly instructions in reversed order from step 38 to step 13 Note Always use new screws when reassembling the phone Note Pay special attention to step 31 and 22 RM 82 Nokia Customer Care Disassembly and reassembly instructions Page 5 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 123: ...op together Move them both slowly to the shown direction 4 When moving the slide assembly be careful not to damage the main flex 5 When the slide assembly reaches the end the UI board assembly automatically closes the rest RM 82 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 15 Copyright 2005 Nokia All rights reserved ...

Page 124: ... disassembly instructions in reversed order from step 12 to 1 Domesheet exchange instructions Steps 1 Place the engine module in the soldering jig RJ 98 Remove the domesheet with the SRT 6 Do not scratch the surface RM 82 Nokia Customer Care Disassembly and reassembly instructions Page 5 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 125: ...n the engine module 4 Cut off the new domesheet with a pair of scissors 5 Remove the protection foil with tweezers Do not touch the protected side of the domesheet with your fingers RM 82 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 17 Copyright 2005 Nokia All rights reserved ...

Page 126: ...ix it holding your finger on the engine module 8 Check the correct position of the domesheet Placement instruction for EMC label grounding copper Steps 1 Place the engine module into the RJ 98 soldering jig RM 82 Nokia Customer Care Disassembly and reassembly instructions Page 5 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 127: ... your fingers 4 Stick the EMC label grounding copper at the edge of the shieldings on the engine module 5 Be sure of the correct placement Note the left and right edges of the shielding RM 82 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 19 Copyright 2005 Nokia All rights reserved ...

Page 128: ...nding copper onto the shieldings and smooth it down with your fingers 8 Check the correct positioning of the EMC label grounding copper and be sure that there are no waves and bubbles under it RM 82 Nokia Customer Care Disassembly and reassembly instructions Page 5 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 131: ...ubleshooting Audio general 6 9 Troubleshooting IHF 6 9 Troubleshooting Microphone 6 9 Troubleshooting Earpiece 6 10 Troubleshooting TDMA noise 6 10 Troubleshooting Bluetooth audio 6 10 Troubleshooting Vibra 6 10 Connections 6 11 Troubleshooting Bluetooth 6 11 Troubleshooting USB 6 11 Troubleshooting IrDA 6 11 RF troubleshooting and tuning 6 11 RF troubleshooting for service 6 11 Auto tuning 6 12 L...

Page 133: ...the latest Service bulletin Note Most components are under shielding and therefore not changeable You MUST NOT cut the shielding cans open Test points for service Note Shielding cans must not be opened for repair Figure 84 Test points for repair services Power and charging Troubleshooting Phone is dead Context The phone will only work when the power supply is above 2 9 V Software will run at level...

Page 134: ...y operation time is less than 4 hours Steps 1 Current consumption 150 mA 2 Measure temperature on shielding can covering TESP 3 Replace PWB Interfaces Troubleshooting FM radio Steps 1 Bluetooth works 2 Use a headset and turn the radio on 3 Check VFLASH1 4 Check VBAT 5 Check VIO 6 Replace BT FM module Camera troubleshooting Before you begin Before you begin troubleshooting the camera make sure to r...

Page 135: ...OK go on to the next step 3 Replace the PWB Troubleshooting SIM card Steps 1 Correct type of card 1 8 V or 3 0 V 2 Check that SIM detect line is low when SIM lid is closed 3 Make sure UI board is OK by testing it in a known good phone 4 Check VSIM 1 8 V or 3 0 V 5 Check BTB flex 6 Replace UI board 7 Replace PWB Troubleshooting Flash programming Steps 1 Flash programming does not work 2 Replace PWB...

Page 136: ...ooting Display troubleshooting Troubleshooting flow Figure 85 Troubleshooting Display RM 82 Nokia Customer Care Troubleshooting for Repair service Page 6 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 137: ...Problems with both IHF and earpiece Try to reflash the phone If that does not work replace PWB and UI board 6 Mechanical noise Check for loose components and damaged shielding cans 7 Noise in mp3 file Try with a known good music file Troubleshooting IHF Steps 1 Earpiece audio is OK IHF not activated 2 Make sure openings are clean 3 Check speaker and contacts 4 Check IHF amplifier 5 Replace IHF spe...

Page 138: ...e Steps 1 Make sure the accessory earpiece is good 2 Check for loose missing or damaged shielding cans If so replace PWB 3 Uplink Make sure the microphone is ok 4 Downlink Replace battery 5 Uplink Check display frame If damaged replace it 6 Uplink Check BTB flex 7 Downlink Make sure the antenna is properly tuned Use Antenna coupler with docking station adapter for GO NO GO testing 8 Replace PWB Tr...

Page 139: ...eck VIO If not OK replace PWB 5 Check D If not OK replace PWB 6 Replace NUT 7 Replace PWB Troubleshooting IrDA Steps 1 Turn IrDA on and try to connect to another device with activated IrDA 2 Check VBAT 3 Check VFLASH 4 Check VIO 5 Check Pin5 on IrDA module should be high 6 Check activity TXD on Pin3 7 Replace IrDA module 8 Replace PWB RF troubleshooting and tuning RF troubleshooting for service Co...

Page 140: ... sure the signal path loss is calibrated If fail replace antenna assy If pass there is no RF failure Auto tuning Context This phone can be tuned automatically Autotune is designed to align the phone s RF part easier and faster It performs calibrations tunings and measurements of RX and TX The results are displayed and logged in a result file if initiated Hardware requirements for auto tuning PC Wi...

Page 141: ...nected to the equipment Else some menus will not be shown in Phoenix 2 The first time you are using automatic tuning on this phone model on this computer you will have to Set loss for cables and jigs 3 To go to autotune select Tuning Alt U Auto Tune Alt A from the menu 4 If you need more assistance please refer to the Phoenix Help RM 82 Troubleshooting for Repair service Nokia Customer Care Issue ...

Page 145: ...28 BT audio errors 7 29 Vibra errors 7 30 Connections troubleshooting 7 31 Bluetooth troubleshooting 7 31 USB connection failure 7 32 IrDA communication failure 7 33 Baseband tuning 7 34 Energy management calibration 7 34 List of Tables Table 8 Calibration value limits 7 35 List of Figures Figure 88 Troubleshooting diagram Phone is dead 7 7 Figure 89 Troubleshooting diagram The phone does not stay...

Page 146: ...failure 7 33 Figure 100 Select energy management calibration 7 34 Figure 101 Energy management calibration 7 35 RM 82 Nokia Customer Care Baseband troubleshooting for analysis Page 7 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 147: ...d while powering up Start up tests and the ones that can be executed with a PC using Phoenix Runtime tests The following Start up tests are performed during power up UEM CBUS IF TEST SLEEP X LOOP TEST AUX DA LOOP TEST EAR DATA LOOP TEST TX IDP LOOP TEST TX IQ DP LOOP TEST SIM CLK LOOP TEST SIM IO CTRL LOOP TEST MBUS RX TX LOOP TEST BACKUP BATT TEST RADIO TEST WARRANTY TEST PA TEMP TEST SIM LOCK TE...

Page 148: ...ower key is pressed It is assumed that the voltage supplied is 3 9 VDC UEMEK will prevent any functionality at battery supply levels below 2 9 VDC and the software will shut the phone down at 3 1 VDC RM 82 Nokia Customer Care Baseband troubleshooting for analysis Page 7 6 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 149: ...leshooting flow Figure 88 Troubleshooting diagram Phone is dead RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 7 Copyright 2005 Nokia All rights reserved ...

Page 150: ...tchdog will run out after approximately 32 s It is not possible to measure this service routine Troubleshooting flow Figure 89 Troubleshooting diagram The phone does not stay on or is jammed RM 82 Nokia Customer Care Baseband troubleshooting for analysis Page 7 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 151: ...e Troubleshooting flow Figure 90 Troubleshooting diagram Charging failure RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 9 Copyright 2005 Nokia All rights reserved ...

Page 152: ...e Troubleshooting flow Figure 91 Troubleshooting diagram Low battery operation time RM 82 Nokia Customer Care Baseband troubleshooting for analysis Page 7 10 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 153: ...ce troubleshooting FM radio troubleshooting Troubleshooting flow RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 11 Copyright 2005 Nokia All rights reserved ...

Page 154: ...is suffiecient bright office lightning Do not take the picture towards light source Be as still as possible when taking the picture Distance should be at least 40cm 1 2m is recommended When evaluating a test picture remember the following The center of the picture is sharper than the edges The image may be blurred though it does not show in the viewfinder Analyse the picture from your PC monitor f...

Page 155: ...onnected to the PWB with a board to board flex connector Before you start troubleshooting the SIM connector make sure the flex is OK and properly connected RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 13 Copyright 2005 Nokia All rights reserved ...

Page 156: ...shooting flow Figure 92 Troubleshooting diagram SIM card failure RM 82 Nokia Customer Care Baseband troubleshooting for analysis Page 7 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 157: ... Various errors can appear from the flash prommer when flashing the phone not all of them can be directly linked to the hardware Because uBGA components are used it is not possible to verify if there is a short circuit in control and address data lines on Tiku or the memories This phone has a combo memory meaning NOR NAND and SDRAM are put in one module This module and the Tiku are placed on top o...

Page 158: ...ting Display troubleshooting Troubleshooting flow Figure 94 Troubleshooting Display RM 82 Nokia Customer Care Baseband troubleshooting for analysis Page 7 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 159: ...switch 2 Replace BTB flex UI module keys troubleshooting If the UI module keys are not working do the following 1 Check replace UI flex 2 Check baseband if LED 3 Replace PWB RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 17 Copyright 2005 Nokia All rights reserved ...

Page 160: ...hooting Uplink or downlink failure Figure 95 Uplink or downlink failure RM 82 Nokia Customer Care Baseband troubleshooting for analysis Page 7 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 161: ...Uplink audio troubleshooting Uplink missing audio signal RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 19 Copyright 2005 Nokia All rights reserved ...

Page 165: ...ownlink audio troubleshooting Downlink missing audio signal RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 23 Copyright 2005 Nokia All rights reserved ...

Page 170: ...oise problems Troubleshooting flow Figure 96 Various noise problems RM 82 Nokia Customer Care Baseband troubleshooting for analysis Page 7 28 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 171: ... audio errors Troubleshooting flow Figure 97 BT audio errors RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 29 Copyright 2005 Nokia All rights reserved ...

Page 173: ... troubleshooting Bluetooth troubleshooting Bluetooth troubleshooting RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 31 Copyright 2005 Nokia All rights reserved ...

Page 174: ...e Troubleshooting flow Figure 98 Troubleshooting diagram USB connection failure RM 82 Nokia Customer Care Baseband troubleshooting for analysis Page 7 32 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 175: ...e Troubleshooting flow Figure 99 Troubleshooting diagram IrDA communication failure RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 33 Copyright 2005 Nokia All rights reserved ...

Page 176: ... supply to JBV 1 Note Make sure that FBUS connection is used This calibration does not work with MBUS Steps 1 Select Tuning Energy Management Calibration Figure 100 Select energy management calibration Check the values to calibrate Select Read from phone to show the current values in the phone memory and then check that the communication with the phone works 2 Select Calibrate to run selected cali...

Page 177: ...BAT Gain 10000 11000 VBAT Offset 2400 2600 VCHAR 58000 62000 ICHAR 3500 4600 4 If values are within limits select Save to phone Note Only values of checked tunings Battery size Battery temperature etc will be saved 5 Close the Energy Management Calibration window to end calibration RM 82 Baseband troubleshooting for analysis Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 35 Copyright 2005...

Page 181: ...ow settings 8 21 List of Figures Figure 102 Auto tuning concept with CMU200 8 5 Figure 103 Auto tuning concept with RX and TX tuning devices and splitter 8 6 Figure 104 RX Channel Select Filter Calibration 8 7 Figure 105 RX calibration Example 8 8 Figure 106 RX calibration with band EGSM900 Example 8 9 Figure 107 RX calibration values Example 8 9 Figure 108 TX power level tuning window example 8 1...

Page 183: ...l LNA to amplify the signal above the noise level like in the 1900 band In 900 band the leakage is not as high due to lower frequency GSM SA settings RBW 500 kHz VBW 500 kHz Bluetooth SA settings RBW 2 MHz VBW 2 MHz All reference measurements were made on a RM 82 phone GSM900 RF loss Module Repair Jig 900 0 3 dB 1800 0 6 dB and 1900 0 6 dB Bluetooth is 1 8 dB Auto tuning This phone can be tuned au...

Page 184: ...et loss for cables and jigs 3 To go to autotune select Tuning Alt U Auto Tune Alt A from the menu 4 If you need more assistance please refer to the Phoenix Help RX manual tuning Calibrating RX Channel Select Filter Context This calibration is for the baseband filter inside Helgo ASIC The calibration is done by internally measuring a prototype filter For this reason the calibration is done only onc...

Page 185: ... Context RX calibration is used to determine gain at different gain settings for front end and the Helgo ASIC and it needs to be done in all three bands Note Always calibrate band 900 first RX calibration requires an external signal generator Steps 1 Select Tuning RX calibration RM 82 RF troubleshooting Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 8 7 Copyright 2005 Nokia All rights reser...

Page 186: ...m 2nd Manual dbm GSM 850 900 Automatic 50 85 GSM 1800 1900 Automatic 50 85 ii Check Load from phone and Save to phone iii Press Start Initial data will be loaded from the phone and calibration starts The following banner pops up RM 82 Nokia Customer Care RF troubleshooting Page 8 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 187: ... Figure 107 RX calibration values Example Results Calibration data will be stored to the phone Next action Continue to next band RX band filter response compensation GSM Before you begin Rx calibration must be done before the RX Band Filter Response Compensation RM 82 RF troubleshooting Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 8 9 Copyright 2005 Nokia All rights reserved ...

Page 188: ...SM band Steps 1 Connect module jig s GSM connector to signal generator 2 From the dropdown menus set Operating mode to Local System mode to GSM and Band to GSM900 3 From the Tuning menu choose GSM Rx Band Filter Response Compensation 4 Check Manual and Load from Phone check boxes Clear Save to Phone check box 5 Click Start RM 82 Nokia Customer Care RF troubleshooting Page 8 10 COMPANY CONFIDENTIAL...

Page 190: ...e limits specified in this table Table 10 RX band filter response tuning values Band channel Min dB Typ dB Max dB GSM900 Ch 965 923 26771 MHz 10 1 5 Ch 975 925 26771 MHz 3 0 5 Ch 987 927 66771 MHz 3 0 5 Ch 1009 932 06771 MHz 3 0 5 Ch 37 942 46771 MHz 3 0 5 Ch 90 953 06771 MHz 3 0 5 Ch 114 957 86771 MHz 3 0 5 Ch 124 959 86771 MHz 3 0 5 RM 82 Nokia Customer Care RF troubleshooting Page 8 12 COMPANY ...

Page 191: ...71 MHz 3 0 5 Ch 885 1879 86771 MHz 3 0 5 Ch 908 1884 46771 MHz 10 1 5 GSM1900 Ch 496 1927 06771 MHz 10 1 5 Ch 512 1930 26771 MHz 3 0 5 Ch 537 1935 26771 MHz 3 0 5 Ch 586 1945 06771 MHz 3 0 5 Ch 661 1960 06771 MHz 3 0 5 Ch 736 1975 06771 MHz 3 0 5 Ch 794 1986 66771 MHz 3 0 5 Ch 810 1989 86771 MHz 3 0 5 Ch 835 1994 86771 MHz 10 1 5 RM 82 RF troubleshooting Nokia Customer Care Issue 1 COMPANY CONFIDE...

Page 192: ...se adjust the GSM transmitter output power to fulfill the specifications For EDGE transmission the bias settings of the GSM PA are adjusted in order to improve linearity This affects the PA gain and hence the power levels have to be aligned separately for EDGE transmission TX power level tuning has to be performed on all GSM bands Steps 1 Connect the phone to a spectrum analyzer 2 From the drop do...

Page 193: ... GSM1800 1880MHz GSM1900 Span 0 Hz Sweep time 2 ms Trigger Video triggering 10 dBm Resolution BW 3 MHz Video BW 3 MHz Reference level offset cable attenuation module jig attenuation Reference level 33 dBm A power meter with a peak power detector can be also used Remember to take the attenuations in the account RM 82 RF troubleshooting Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 8 15 Copy...

Page 194: ...essing or keys See target values in table below Figure 108 TX power level tuning window example Table 11 TX power tuning targets TX power tuning targets GMSK 900 1800 1900 RM 82 Nokia Customer Care RF troubleshooting Page 8 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 195: ...19 5 13 4 Base 15 14 2 15 0 Base 15 8 Click Calculate Coefficients 9 Check that the coeffiecient values are within the limits specified in the following table Table 12 TX power level tuning coefficient values Min Typ Max GSM900 EDGE off PL5 coefficient 0 45 0 626 0 73 PL15 coefficient 0 234 PL19 coefficient 0 12 0 195 0 3 GSM900 EDGE on PL8 coefficient 0 35 0 419 0 6 PL15 coefficient 0 247 RM 82 R...

Page 196: ...mory check box is checked and click Stop 10 Set Edge mode on and start tuning again Change video averaging to 50 11 Tune EDGE power levels to the corresponding target power levels All levels must be tuned Check the coefficients against the RF tuning limits table presented in Step 9 12 When the tuning is completed click Stop Next action Repeat steps 4 to 12 for all bands On GSM1800 1900 only power ...

Page 197: ...th 3 kHz 3 kHz 3 kHz Video Bandwidth 3 kHz 3 kHz 3 kHz Sweep Time 3 sec 3 sec 3 sec Trace Type Clear Write Clear Write Clear Write Detector Type Max Peak Max Peak Max Peak Reference Level 35 dBm 35 dBm 35 dBm Marker 1 897 33229 MHz 1747 73229 MHz 1879 93229 MHz Marker 2 897 4 MHz 1747 8 MHz 188 0MHz Marker 3 897 46771 MHz 1747 86771 MHz 1880 06771 MHz 2 Open the following two windows in Phoenix i ...

Page 198: ...x IQ tuning After opening the two windows Phoenix should look like this Figure 111 Phoenix set up Tx IQ Tuning windows RM 82 Nokia Customer Care RF troubleshooting Page 8 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 199: ...tart button in the TX IQ Tuning window The purpose of this tuning is to reduce the frequency components at marker 2 carrier leakage and marker 3 67kHz upper sideband as much as possible Figure 112 Spectrum analyzer screen shot when performing IQ tuning part 1 example 5 Adjust the TXI DC Offset and the TXQ DC Offset buttons in the TX IQ Tuning window so that the carrier level marker 2 reaches a min...

Page 200: ...elow Figure 113 Spectrum analyzer screen shot when performing IQ tuning part 2 7 After reducing the amplitude of the frequency components at marker 2 and 3 to a minimum press Save Continue The EGSM tuning has now been completed Next action Now using the spectrum analyzer settings listed in Table Spectrum analyzer settings and the RF control settings listed in Table RF Control window settings follo...

Page 208: ...Helgo troubleshooting Troubleshooting flow Figure 114 Helgo RM 82 Nokia Customer Care RF troubleshooting Page 8 30 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 209: ...er troubleshooting Troubleshooting flow Figure 115 Troubleshooting diagram Synthesizer RM 82 RF troubleshooting Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 8 31 Copyright 2005 Nokia All rights reserved ...

Page 213: ...le 15 Characteristic components 9 5 Table 16 PopPort connector pins and signals 9 12 Table 17 Normal and extreme voltages 9 19 Table 18 Channel numbers and frequencies 9 19 Table 19 Main RF characteristics 9 19 Table 20 Transmitter characteristics 9 20 Table 21 Receiver characteristics 9 21 List of Figures Figure 116 PWB layout overview bottom side 9 6 Figure 117 PWB layout overview top side 9 6 F...

Page 214: ...128 Keyboards with Tiku connections 9 14 Figure 129 Display and keypad backlight block diagram 9 15 Figure 130 Audio block diagram 9 16 Figure 131 USB interface to engine 9 17 Figure 132 Bluetooth interface 9 17 RM 82 Nokia Customer Care System module Page 9 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 215: ...d free D2800 Power supply for main processor DC DC LM3661 N2370 Current sensor Zocus LM3820 USMD10 lead free N2080 Memory T COMBO 128MNOR 256MNAND 128MSDRAM FBGA1 D3000 Power amplifier PW AMP RF9250E5 1 MICRO GSM EDGE N7700 Antenna 3 band PIFA System connector PopPort X2003 Battery BL 4B 3 7 V Slide switch magnet Samsung SH248CSP Hall IC N2406 FM radio Bluetooth Bluetooth FM module combining BTHPe...

Page 216: ...ard overview Figure 116 PWB layout overview bottom side Figure 117 PWB layout overview top side RM 82 Nokia Customer Care System module Page 9 6 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 217: ... be removed by Repair analysis technicians and for analysis only Figure 118 UI board overview top and bottom side RM 82 System module Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 9 7 Copyright 2005 Nokia All rights reserved ...

Page 218: ...e modules The engine contains Helgo RF chip Power amplifier module RF Main processor with integrated memory Baseband Energy management UEM Baseband RM 82 Nokia Customer Care System module Page 9 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 219: ...20 Control signals in RF module In addition to the RFBus there are other interface signals for the power control loop VCTCXO control and for the modulated waveforms Main processor and memory block The main processor in this device is the stacked TikuEDGE TESP which includes the memory flash combination ASIC Energy management UEM The UEMEK Universal energy management manages the power in the phone ...

Page 220: ...tor is a blade connector It has three blades BSI Battery size indicator GND Ground VBAT Battery voltage The BSI line is used to recognize the battery capacity by a battery internal pull down resistor Figure 122 Blade battery connector Charging This phone is charged through the smaller Nokia standard interface 2 0 mm plug The old standard charger 3 5 mm can be used together with the CA 44 charger a...

Page 221: ...eviation Interfaces PopPort system connector The PopPort connector is an interface between the phone and the accessories The configuration may vary between different phone models In this model it includes Audio Power out Detection controlling USB FBus Charging Figure 124 PopPort connector pins RM 82 System module Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 9 11 Copyright 2005 Nokia All r...

Page 222: ...or FM radio reception The radio has an automatic band search function which can search for a strong write read signal from a certain frequency When this is found data is transmitted to the radio When the signal strength is low the TikuEDGE can read data which is available until the signal is strong again FM radio and Bluetooth are physically placed in the same module but they function separately a...

Page 223: ... controls the triggering of the LED flash why the accelerator and the LED flash driver are connected directly together SIM The SIM interface is the electrical interface between the SIM card and the mobile phone located in two ASICs Tiku and UEMEK Figure 127 Tiku UEMEK SIM interface connections RM 82 System module Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 9 13 Copyright 2005 Nokia All r...

Page 224: ...one on the UI board and one on the PWB Figure 128 Keyboards with Tiku connections There are also some keys placed outside the keypads TikuPin Key Tiku Pin Key GPIO38 Capture UEMEK PWRONX Power ON GPIO53 Volume Up GPIO54 Volume Down Display and keypad backlight There are three sets of LEDs Light emitting diodes illuminating the display and the keypads RM 82 Nokia Customer Care System module Page 9 ...

Page 225: ...et The signal from the Hall IC is connected to the HEADINT that is an interrupt input The Hall solution requires a magnet which is placed on top of the Hall IC and is moved away from the sensor with the moving mechanics making a change of the magnetic field The output from the Hall IC is high 2 78 V when the slide is open Audio concept The audio concept includes an earpiece a microphone and a PopP...

Page 226: ...or FM The microphone makes contact with the PWB via spring contacts Vibra The vibra is an SMD mounted vibra The rated voltage is 3 2 V and it needs a duty cycle between 140 and 155 Hz to reach the resonance frequency Power amplifier The power amplifier also called boomer is a high efficiency filter free differential amplifier It has a gain of 6 dB The differential output drives the internal handsf...

Page 227: ...ns automatically and is controlled by the MCU NUT Nokia USB Tranceiver provides the interface between the Tiku s 1 8 V bus and the 3 3 V USB bus NUT is able to transmit and receive serial data at full speed 12 Mbit s Bluetooth Bluetooth provides a fully digital link for communication between a master unit the phone and one or more slave units e g a wireless headset The system provides a radio link...

Page 228: ...82 76cc Battery endurance Battery Talk time Standby time BL 4B 700 mAh Li ion 3 20 hours Up to 8 days Note Variation in operation times will occur depending on SIM card network settings and usage Talk time is increased by up to 30 if half rate is active and reduced by 5 if enhanced full rate is active Environmental conditions Temperature Temperature range Min oC Max oC Operational all specs met 10...

Page 229: ...ast charging of an empty battery this voltage might exceed this value Voltages between 4 20 and 4 60 might appear for a short while Main RF characteristics Table 18 Channel numbers and frequencies System Channel number TX frequency RX frequency Unit GSM900 0 n 124 F 890 0 2 n F 935 0 2 n MHz 975 n 1023 F 890 0 2 n 1024 F 935 0 2 n 1024 MHz GSM1800 512 n 885 F 1710 2 0 2 n 512 F 1805 2 0 2 n 512 MH...

Page 230: ...0 30 dBm GSM1800 8 PSK 0 26 dBm GSM1900 GSMK 0 30 dBm GSM1900 8 PSK 0 26 dBm Number of power levels GMSK EGSM900 15 GSM1800 16 GSM1900 16 Number of power levels 8 PSK EGSM900 12 GSM1800 14 GSM1900 14 Table 20 Transmitter characteristics Item Values Type Direct conversion nonlinear FDMA TDMA LO frequency range EGSM900 3520 3660 MHz 4 x TX freq GSM1800 3420 3570 MHz 2 x TX freq GSM1900 3700 3820 MHz...

Page 231: ...SM1900 3860 3980 MHz 2 x RX freq Typical 3 dB bandwidth 91 kHz Sensitivity min 102 dBm normal condition Total typical receiver voltage gain from antenna to RX ADC 86 dB Receiver output level RF level 95 dBm 230 mVpp single ended I Q signals to RX ADCs RM 82 System module Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 9 21 Copyright 2005 Nokia All rights reserved ...

Page 235: ... 10 11 Figure 134 RM 82 Main board component layout top 10 13 Figure 135 RM 82 UI board component layout bottom 10 14 Figure 136 RM 82 UI board component layout top 10 15 RM 82 Schematics Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 10 3 Copyright 2005 Nokia All rights reserved ...

Page 251: ...Bus MCU controlled serial bus connected to UPP_WD2 UEME and Zocus CCP Compact Camera Port CDSP Cellular DSP expected to run at low levels CLDC Connected limited device configuration CMOS Complimentary metal oxide semiconductor circuit low power consumption COF Chip on Foil COG Chip on Glass CPU Central Processing Unit CSR cambridge silicon radio CSTN Color Super Twisted Nematic CTSI Clock Timing S...

Page 252: ...e GSM Group Special Mobile Global System for Mobile communication HF Hands free HFCM Handsfree Common HS Handset HSCSD High speed circuit switched data data transmission connection faster than GSM HW Hardware I O Input Output IBAT Battery current IC Integrated circuit ICHAR Charger current IF Interface IHF Integrated hands free IMEI International Mobile Equipment Identity IR Infrared IrDA Infrared...

Page 253: ...sonal digital assistant PDRAM Program Data RAM on chip in Tiku Phoenix Software tool of DCT4 x PIM Personal Information Management PLL Phase locked loop PM Phone Permanent memory PUP General Purpose IO PIO USARTS and Pulse Width Modulators PURX Power up reset PWB Printed Wiring Board PWM Pulse width modulation RC filter Resistance Capacitance filter RF Radio Frequency RF PopPort TM Reduced functio...

Page 254: ... transmitter UEME Universal Energy Management chip Enhanced version UEMEK See UEME UI User Interface UPP Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC USB Universal Serial Bus VBAT Battery voltage VCHAR Charger voltage VCO Voltage controlled oscillator VCTCXO Voltage Controlled Temperature Compensated Crystal Oscillator VCXO Voltage Controlled Crystal Oscillator Vp p P...

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Summary of Contents for 6111 RM-82

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Summary of Contents for 6111 RM-82

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