Support and updates
Troubleshooting
If you have an issue, do the following:
• Switch the phone off, and remove the battery. After about a
minute, put the battery back in, and switch the phone on again.
• Update your phone software: Select
settings
and
phone
>
device
updates
.
• Restore the original factory settings: End all calls and connections,
and select
settings
and
restore factory sett.
>
settings only
.
If your issue remains unsolved, contact Nokia for repair options at
. Before sending your phone for repair, back
up your data, as all personal data in your phone may be deleted.
You can also go to
where you can find:
• Troubleshooting info
• News on apps and downloads
• Longer version of this user guide
• Software update info
• Details about features and technologies, and the compatibility of
devices and accessories
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