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7. Maintenance

8. Trouble Shooting

Solis-2.5K-2G does not require any regular maintenance from the user. However, impurities such 

as dirt may affect the heat accumulation of the inverter and hence its performance. The dirt 

on the inverter can be cleaned with a soft brush.

CAUTION: 
Do not touch the heat sink when the inverter is operating. Some parts may be hot 
and cause burns. Turn OFF your inverter (refer to Section 5.2) and let it cool down 
before you do any maintenance or cleaning of inverter.

The LCD and the LED status indicator lights can be cleaned with a damp cloth if they are too 

dirty to be read. 

NOTE: 
Never use any solvents, abrasives or corrosive materials to clean the inverter.

Alarm Message

OV-G-V

UN-G-V

OV-G-F

UN-G-F

G-IMP

NO-Grid

OV-DC

OV-BUS

UN-BUS

SHORT-PRO

INI-PRO

TEM-PRO

GROUND-PRO

Failure Scenario

Over grid voltage

Under grid voltage

Over grid frequency

Under grid frequency

Grid impedance high

No grid 

Over DC voltage 

Over DC bus voltage

Under DC bus voltage

Short circuit fault

System initial fault

Over Temperature 

Ground fault

Table 8.1 Failure Scenarios

NOTE: 
If your Solis-2.5K-2G gives any alarm message listed in Table 8.1, turn off your 
inverter (refer to Section 5.2 to stop your inverter) and wait for 30 minutes 
before restarting it (refer to Section 5.1 to start your inverter). If the failure 
has not been cleared, contact your local distributor or the service center. 
Please have the following information ready with you before you contact us. 

1. Serial number of Solis-2.5K-2G;

2. The distributor/dealer of Solis-2.5K-2G (if available);

3. Installation date.

4. The description of problem (i.e. the alarm message displayed on the LCD and the status 

    of the LED status indicator lights. Other readings obtained from the Information submenu 

    (refer to Section 6.2) will also be helpful.);

5. System design for the solar PV array configuration (e.g. number of panels, capacity of 

    panels, number of strings, etc.);

6. Your contact details.

Trouble Shooting

Solis-2.5K-2G is designed in accordance with the standards of grid-tied operation, safety 

requirements and electromagnetic compatibility. Before being delivered to the customer, 

Solis-2.5K-2G has been subjected to several tests to ensure its optimal operation, reliable 

performance and good durability.

If an operational failure occurs, the LCD screen will display an alarm message. In this 

case, the inverter stops feeding into the grid. The possible failure scenarios and their 

corresponding alarm messages are listed in Table 8.1:

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Summary of Contents for Solis-2.5K-2G

Page 1: ...P R China Tel 86 0 574 6578 1806 Fax 86 0 574 6578 1606 Email info ginlong com Web www ginlong com Please record the serial number of your inverter and quote this when you contact us Solar PV Grid Tie...

Page 2: ...up and Stop 5 1 Starting the Inverter 5 2 Stopping the Inverter 6 Operation 6 1 Main Menu 6 2 Information 6 3 Settings 6 3 1 Setting Time 6 3 2 Setting Address 6 3 3 Clearing Energy 6 3 4 Restoring Se...

Page 3: ...ndicates important safety instructions which if not correctly followed could result in electric shock causing serious injury or death CAUTION CAUTION HOT SURFACE symbol indicates safety instructions w...

Page 4: ...chnician only Warranty may be void if unauthorized removal of cover CAUTION Solis 2 5K 2G has a heat sink on its top surface which helps in cooling down the internal components The heat sink can reach...

Page 5: ...ed supplying power The inverter is initializing Alarm or fault condition is detected The inverter stores the last 10 messages The inverter is operating properly Status ON OFF ON OFF OFF ON FLASHING Li...

Page 6: ...ical position as shown in Figure 4 1 The steps to mount the inverter to the wall are given as follows WARNING 9 10 NOTE Nothing should be stored on or placed against the inverter NOTE Heat sink must b...

Page 7: ...or coat see Figure 4 5 ii Insert the wire into the bottom part of the connector coat as shown in Figure 4 6 Figure 4 5 Disassemble the Connector Cap Figure 4 6 Insert the Wire into the Connector Cap i...

Page 8: ...tor as shown in Figure 4 12 b Put the terminal cap on the terminal as shown in Figure 4 13 Figure 4 12 Connect Wires to the Grid Terminal Figure 4 13 Put the Cap on the Terminal c Connect the AC grid...

Page 9: ...side of Solis 2 5K 2G have power presented the inverter will prepare to generate Initially Solis 2 5K 2G will check both its internal parameters and the parameters of the AC grid to ensure that they a...

Page 10: ...gs 6 2 Information The Solis 2 5K 2G main menu provides access to operational data and information The information is displayed by selecting Information from the menu and then by scrolling up or down...

Page 11: ...ss the ESC key to cancel the change and return to the previous menu 6 3 3 Clearing Energy This function is used to clear energy total energy this month energy and last month energy When Clear Energy i...

Page 12: ...ersion The screen shows the model version and the software version of Solis 2 5K 2G see Figure 6 12 Model 07 Software Version 8E06 Figure 6 12 Model Version and Software Version 6 4 5 Communication Da...

Page 13: ...ms Press the ENTER key to edit the highlighted item Press the UP DOWN keys again to change the setting Press the ENTER key to save the setting Press the ESC key to cancel the change and return to the...

Page 14: ...able 8 1 turn off your inverter refer to Section 5 2 to stop your inverter and wait for 30 minutes before restarting it refer to Section 5 1 to start your inverter If the failure has not been cleared...

Page 15: ...c injection current Rating grid frequency Ef ciency Protection Size Weight Topology Internal consumption Running temperature Ingress protection Interface Design lifetime 2 5kW 2 8kW 230Vac 180 270Vac...

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