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Nieco Corporation - Model N1535
The Nieco parts and labor warranty does not cover the following:
• Ordinary wear and tear, deterioration or damage and consumable parts
• Deterioration will be accelerated due to the use of some additives on or in the product prior to
cooking. Specifically, deterioration of the broiling chains due to the use of salt is expected and
chains are considered consumable parts.
• All burning components are considered consumable parts, and will require periodic
replacement. Burning component parts and labor are covered from manufacturers defects for
their initial six months of service, only (NOT one year). These burning components include gas
burners of all types, protective shields, reverberators, electric elements, pilot lights,
thermocouples, or gas orifices of any type.
• Defects in parts or performance caused by improper or non-cleaning, maintenance or
adjustment.
• Adjustments and re-calibrations are not covered by warranty except when a part needing such
is replaced under warranty by a Nieco servicer.
• Misuse or improper cleaning, handling or assembly of the broiler, feeder and other
components.
• Specifically, feeder pusher bars are susceptible to mishandling and improper assembly due to
the frequency required of cleaning the feeder
• External causes of defective performance. This includes gas and electrical supply and hookup
parts and all exhaust components and exhaust adjustment.
• Machines that have been improperly repaired by non-Nieco servicers.
• Machines with parts installed which are not approved by Nieco. Approved parts are available
from your Nieco Service Center, Distributor or other Yum! authorized sources. No other parts
have been tested or approved by Nieco and no other parts have been approved as a
component of the broiler by approval agencies including NSF, CSA, CE and AGA.
Warranty items, labor or parts are available only from your Nieco Service Center, Distributor or other Yum!
authorized source who started up your machine unless other arrangements, as described below, are made with
Nieco.
Labor warranty is additionally subject to these limitations:
Labor warranty work is to be performed during regular working hours. Off-hour labor will be
subject to additional charges by the servicer, which are not covered by warranty.
One-hour travel in each direction to the restaurant from the servicer’s place of business is
included. Restaurants in more distant or remote locations may be charged additional travel
time or overnight accommodation, if necessary.
Your Nieco Service Center or Distributor will make warranty decisions. Nieco has provided our servicers with
guidelines for warranty work and standards for repair time. If your warranty claim is rejected by your Nieco ser-
vicer, you are required to pay the servicer even though you dispute the charge. To dispute any warranty deci-
sion, first contact the Service Center or Distributor principals. If you are not satisfied, contact your Nieco
Regional Manager or the Nieco Technical Services Manager. Nieco will immediately investigate your claim and
make a warranty decision. If you have paid your servicer and your claim is honored, your money will be refund-
ed. You are responsible for paying the servicer when due, however, regardless of the status of any claim.
If you are supplied warranty parts without warranty labor, Nieco or your warranty parts supplier may require the
parts to be returned to the factory as a condition of receiving the warranty parts. This is particularly true of high
value important components as motors and controls, computer boards, or any parts showing a pattern of failure.
If a return is required, Nieco will pay the return freight cost and give instructions via your servicer on how you
should return the parts.
Warranty parts will be shipped by your Distributor or Service Center from their parts center by the least expen-
sive means; if they do not have the part in stock, Nieco will pay first destination freight using UPS ground or
other similar service. If you require more immediate shipment, you will be charged the additional cost for this
expedited freight service.
