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Emergency SOS

Your Nextbase™ Dash Came and MyNextbase Connect App features life-saving crash detection and
emergency alerting technology. It is designed to automatically and directly connect you to the nearest
Ambulance Service in the event of an accident when you are unable to call for assistance.

If your Dash Cam detects a crash, the MyNextbase Connect app monitors key sensors in your phone.
If you are unable to call for help, it will automatically send your last known GPS location, medical and 
vehicle details to the nearest Emergency Service within minutes of the crash. 

Providing you have a valid subscription, you can drive with total peace of mind; safe in the knowledge
that your phone is being monitored by this award-winning technology.

App

Once MyNextbase Connect is installed, you must set up
Emergency SOS with your personal and medical information.
Follow the Emergency SOS setup menu in the app, filling
out the information fields. This will include information
such as your name, medical history, and any pre-existing
conditions, Providing accurate medical and vehicle details
helps emergency responders locate and treat you as
quickly and appropriately as possible.
You will also be asked to enter your mobile phone number, as this will be the number the emergency
services will call in the event of an incident. When entering your phone number, be sure to enter it with
your country dialling code (see below for examples):

Once you enter your phone number you will be sent a verification code to enter. This will confirm that
the phone you are using can be contacted by emergency services.
If you do not receive a verification request, re-enter your phone number. Once you have  entered all of
your Emergency SOS information and are paired with the Dash Cam, the Dash Cam will automatically
turn Emergency SOS ON.

Dash Cam Screen Icon

If Emergency SOS If it is turned ON and you have not set up your Emergency SOS information on
the app, or it has disconnected, you will see a pop-up on your Dash Cam: 

“Emergency SOS Error. Please open MyNextbase Connect on your phone to reconnect

”.

Once turned ON, the Emergency SOS icon will appear on the Dash Cam’s Live view screen.

You can turn the Emergency SOS function ON or OFF in the Dash Cam’s Emergency SOS menu.
Your information is stored on the app, and can be edited or deleted at any time.

No Icon   =   Feature turned OFF
                =   Flashing icon; establishing connection
                =   Solid Icon; connected

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+44    +33      +34       +31       +47     +358      +46       +45      +49      +39     +1

Apple App Store

Google Play Store

In the event of an incident

The camera immediately notifies the MyNextbase Connect app to begin monitoring key sensors in your
smartphone such as GPS, accelerometers and the pedometer. The camera and app will notify you that it
has begun monitoring your smartphone's sensors with on-screen messages and an alarm tone.

Should the accident render you unconscious and/or you are unable to cancel the on-screen Emergency
SOS countdown, the MyNextbase Connect app will automatically send a crash alert containing your GPS
location, mobile number, medical details and vehicle information to the Emergency Services. If you are ok,
you can deactivate the alert manually or respond to the follow-up call from an emergency services operator.

If the alert does not get cancelled, Emergency Response operators will automatically begin the process of
dispatching paramedics to your last known location.

If the crash detection technology within the camera is triggered inadvertently, the MyNextbase Connect
app is designed to detect a range of vehicle and customer movements such as continued driving, walking
around or moving the phone. It will automatically cancel the Emergency SOS process if movement is
detected as we expect you can call the emergency services if medical assistance is required.

When the countdown is cancelled, the Dash Cam and App will revert to normal usage mode.
See page 29 for an additional overview of the Emergency SOS system. 

Options:

 On and Off

Default:

 Off 

Please note that the emergency services response may differ from territory to territory, and not all territories
are covered within this feature. If you are unsure, or would like further information, refer to the Emergency
SOS FAQs on page 30 or contact our support team at [email protected]

During countdowns the screen 

on the Dash Cam will alternate 

between red and black backgrounds

 

to be as noticeable as possible.

Crash Detected

09:36

94%

Contact Emergency Services

I’m OK

116

seconds

A crash has been detected. The Emergency SOS
system is monitoring your smartphone sensors
for movement. If this is a flase alarm, please tap
the “I’m Okay” button.

116

1

2

seconds

116

115

1

2

1

116

1

2

Press to cancel the countdown; emergency services will not be automatically contacted.

Countdown; time remaining until emergency services are automatically contacted.

In order for this function to work, you must have the ‘MyNextbase Connect

app installed on your smart-phone (or similar device), have an internet
connection, and have Bluetooth turned on. ‘MyNexbase Connect’ can be
downloaded from the Apple App Store® or Google Play®. Use the QR codes
below, or search for ‘MyNextbase Connect’ in the relevant store.

Driver Assistance - Emergency SOS

31

Minimum requirements:

8.0

13.0

4.2

Emergency SOS is not available in all regions; check

the MyNextbase Connect app for the list of supported areas

Driver Assistance

Emergency SOS

Reversing Camera

what3words

Summary of Contents for 622GW

Page 1: ...User Manual...

Page 2: ...1 Tips for capturing best video footage 1 1 Position the Dash Cam in the centre of the windscreen and ideally behind the rear view mirror so it is not a distraction to the driver 1 2 Ensure that the a...

Page 3: ...SOFTWARE DASH CAM RANGE FUNCTIONS 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 02 03 04 05 06 07 08 09 10 11 12 13 14 17 18 19 20 21 22 23 24 25 26 27 28 INTRODUCTION TO USING...

Page 4: ...with a soft dry cloth for tough dirt apply some neutral detergent diluted in 5 to 6 parts water to a soft cloth Please note that alcohol thinner benzene etc could cause damage to the paint or coating...

Page 5: ...When installing the device in a vehicle do not place the device where it obstructs the driver s view of the road or interferes with vehicle operating controls such as the steering wheel foot pedals or...

Page 6: ...forming the relevant authorities of who controls the data For use in a commercial environment in non UK countries please refer and adhere to local regulations and requirements For non UK operation spe...

Page 7: ...outlet on a circuit di erent from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This appliance and its antenna must not be co located or op...

Page 8: ...Shenzhen Co Ltd Address 1 F Fukangtai Building West Baima Rd Songgang Street Baoan District Shenzhen Guangdong People s Republic of China 518105 Contact Name Philo Zhong Tel 86 755 8355 1033 802 Email...

Page 9: ...e a Nextbase branded SD card 8GB MicroSD 20 minutes of recording 16GB MicroSD 45 minutes of recording 32GB MicroSD 90 minutes of recording 64GB MicroSD 180 minutes of recording 128GB MicroSD 360 minut...

Page 10: ...eck the contents of your Nextbase Dash Cam product Cable Tidy Tool Your Dash Cam to record the road ahead Charge your Dash Cam in car using the Car Power Cable Connect your Dash Cam to a PC Quickly ge...

Page 11: ...rding stopping the le from being over written This can also be performed manually by pressing the protect button Individual les can also be protected when viewed within playback mode Inbuilt GPS and w...

Page 12: ...t and 30 seconds after is written to the Protected folder Screen 3 Inch High Resolution Screen Tap the centre of the screen to take a photo This applies while recording and while in video mode If a Re...

Page 13: ...s to force a hard restart of the Dash Cam 8 9 10 Power Button Press and hold for 2 seconds to turn the Dash Cam On Off Short press acts as a back button when in the Menus MicroSD Card Slot Insert the...

Page 14: ...dust cover from the Dash Cam Remove the dust cover that is located on the front of the Dash Cam to gain access to the mounting point To remove the dust cover lift the cover away from the body of the...

Page 15: ...t available for Phone Sat Nav charging The Nextbase Hardwire Kit includes the necessary 12 24Vdc to 5Vdc convertor and battery protection circuitry See page 9 10 of the Nextbase Accessories Manual for...

Page 16: ...Ensure that the Dash Cam is horizontal and faces straight out of the windscreen Ensure that objects on the Dash Cam display appear level and adjust as required 8 Attach the Dash Cam to the windscreen...

Page 17: ...equired Ensure that the road ahead is at the centre of the image in the central third of the display If too much of the sky is visible it may risk underexposing details on the road ensure that the roa...

Page 18: ...accessories can be purchased for your Nextbase Dash Cam including a rear window camera Dual USB charger and a rear facing camera Some of these products can effect where you should position your camera...

Page 19: ...ace a piece of plain white paper 2 on your dashboard 3 under the rear view mirror With your camera turned ON you will see the reflection 4 of the paper in the LCD screen of the Dash Cam Look at the re...

Page 20: ...f necessary clean with a warm clean cloth Ensure that the Mount and Dash Cam do not obstruct the driver s view Removing Adhesive Residue If you wish to remove the adhesive mount from your windscreen u...

Page 21: ...e has been a Firmware Update applied to the Dash Cam and Keep User Settings has been set to OFF If It is set to ON your Dash Cam will start normally with your settings intact 3 After the Dash Cam s se...

Page 22: ...Select a Location to designate your Time Zone Selecting Other allows you to choose a Time Zone manually EUR UK Ireland Belgium Denmark Finland France Germany USA Eastern Central Mountain Pacific Alask...

Page 23: ...the QR Code on iOS use your camera for Android users download a QR Scanner from the Play Store or search MyNextbase Connect on the appropriate app store Once the app is succesfully installed press OK...

Page 24: ...is set to Maximum Audio Turn On Off the microphone for video recording Options On and Off Default On Menus Press the Menu button top left of the Dash Cam display to enter the Dash Cam s menu system 1...

Page 25: ...Off Default On GPS Stamp Turn On Off the location data stamp shown on recorded files Options On and Off Default On Model Stamp Turn On Off the Dash Cam model stamp shown on recorded files Options On a...

Page 26: ...Default Off Alerts Turn On Off the ascending descending beeps that sound when a recording starts stops the tone when there is an SD Card error and the chime that sounds when a file is protected Optio...

Page 27: ...her details about what3words Turning what3words Off will hide the button that appears on your Dash Cam s Live View Screen Options On and Off Default On 31 32 33 Driver Assistance Keep User Settings Tu...

Page 28: ...app to begin monitoring key sensors in your smartphone such as GPS accelerometers and the pedometer The camera and app will notify you that it has begun monitoring your smartphone s sensors with on sc...

Page 29: ...ment Emergency Services call user s registered phone number Emergency Responders sent to user s location User Does Not Answer user is assumed to be unconscious unable to answer User Answers Talk with...

Page 30: ...nd tell the operator that the crash detection feature sent an alert and that you missed the call back Can I set it off inadvertently What happens if I receive a call and don t need an ambulance In the...

Page 31: ...n your Live View screen as shown in the image left Status Select to turn Alexa Voice Control ON and OFF Setup Phone You will be prompted to download the Alexa app using one of the two QR codes above P...

Page 32: ...l save 2 photos one from the Front Facing camera and one from the Rear Facing camera Folder Selection Screen When you select Playback Mode you will have a choice of viewing your protected videos your...

Page 33: ...used press to edit the video See next page for more details 3 4 5 6 7 8 9 33 3 6 1 7 4 2 8 Preview Mode Pause Press to pause the video playback Fast Forward Press during playback to scroll through x2...

Page 34: ...icator End point of your new file Timeline and Position Indicator White Shows your current position in the recording When you reach the point where you want to start your new file press Trim Start 1a...

Page 35: ...a file is protected a red padlock icon will appear in the top left of the screen You cannot protect or unprotect a video during playback When a file is protected unprotected it will remain in its orig...

Page 36: ...afety Portal Upload a video of an incident directly to police services across the UK Home Button Select to return to your home screen Dash Cam See videos that are stored on your connected Dash Cam Eme...

Page 37: ...ostics register your Dash Cam contact us and about Playback Window Displays Dash Cam videos playing in MyNextbase Player Map Displays your journey if the video playing has GPS data Zoom Use to zoom in...

Page 38: ...notations press Continue to proceed 4 Add Title Screen Optional Add a title screen to your video The title will be displayed for 4 seconds at the start of your video To add a title click inside the wh...

Page 39: ...se Secure Server is a free online video sharing service for owners of Nextbase Dash Cams Once your video has nished uploading you will be e mailed a secure link to watch your video online or download...

Page 40: ...in App to sign in to Alexa using Amazon login You must accept all permissions to for Alexa to work Once your Dash Cam is successfully paired with the Alexa app on your smart phone you can begin using...

Page 41: ...rvice taxi or friend When the Dash Cam is in Video Mode either recording or not recording and your vehicle is parked and at a standstill press the what3words button to the right of the Dash Cam screen...

Page 42: ...e SD card when in Access Files mode is not possible Access Files Mac When this option is selected the Dash Cam will function as a card reader for your MAC The Nextbase external USB disk icon will appe...

Page 43: ...ork on a Mac Connect your Dash Cam to PC via USB select Firmware Update and open up MyNextbase Player available to download for free from nextbase com Select Update Dash Cam A pop up will appear on yo...

Page 44: ...The screen on the Dash Cam will be blank as the video image is now being sent to the external device the red power LED on the Dash Cam will be lit indicating the unit is turned on You can then proceed...

Page 45: ...base SD card All our Dash Cams are tested using Nextbase branded SD cards therefore we cannot attest to the compatibility of other manufacturer s products For best results we always recommend using Ne...

Page 46: ...ack The Codecs upon your PC may not be compatible or the latest standard Download the latest Codecs from www nextbase com Video has no sound Ensure that Audio setting is turned ON within the Video Men...

Page 47: ...to your PC and delete unnecessary files or Format the SD card from within the Dash Cam setup menu When connected to a TV monitor via HDMI cable there is no image on the TV monitor The Dash Cam is not...

Page 48: ...ances where you sell or transfer the relevant device to another person please see below for more details a limited license to use the software embedded in this device the Software in binary executable...

Page 49: ...In no event shall Nextbase be liable in a claim for breach of warranty for any incidental special indirect or consequential damages whether resulting from the use misuse or inability to use this produ...

Page 50: ...es and Software MyNextbase Cloud MyNextbase Connect MyNextbase Player Dash Cams Eyes on the Road Nextbase offers a wide range of Dash Cams to best suit your driving needs Rear View Cameras Ready for t...

Page 51: ...Emergency Response Parking Mode Alexa Built in 622GW 4K 30 FPS 1440P 30 FPS 1440P 30 FPS Alexa Built in Alexa Built in Alexa Built in 1080P 60 FPS 1080P 30 FPS 720P 30 FPS Yes Front 4K 1440p 1080p Re...

Page 52: ...NBDVR622GW ENG R1...

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