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LIMITED WARRANTY 

FOR MODEL    PTH-105-3G

GAS-FIRED INFRARED OUTDOOR PATIO HEATER 

 

Nexgrill

 

warrants to the original consumer purchaser of each Outdoor Patio Heater that when 

subject to normal residential use, it is free from defects in workmanship and materials under 
normal conditions of use in a commercial application for a period of 90 days from purchase and in 
a residential application for a period of 1 year.  Any work or repair of the heater must be 
performed by qualified service personal.    There will be a shipping and handling charge for the 
delivery of the warranty part(s). 
 

Component                               

 

    Warranty Period 

 

Burner:   

 

 

 

 

 

 

 

 

 

 

 

  3 Years 

Valve:                                                                                       

          1 Year 

Pilot Kit:  

 

 

 

 

 

 

 

 

 

 

 

  1 Year 

All Other Parts                                                                     

 

  1 Year 

 
Our obligation under this warranty is limited to repair or replacement at our option of the product 
during the warranty period. The extent of any liability of 

Nexgrill

 under this warranty is limited to 

repair or replacement. This warranty does not cover normal wear of parts, damage resulting from 
any of the following: negligent use or misuse of the product, use on improper fuel/gas supply, use 
contrary to operating instructions, or alteration by any person other than our factory service center.   
The warranty period is not extended by such repair or replacement. 
 

Warranty claim procedure:   

If you require service or parts for your Patio Heater, please contact 

our Warranty Service Center for factory direct assistance. Our hours of operation are 8 AM to 5 PM 
PST. Our number is 1-800-913-8999 and our FAX number is 1-909-598-7699.    Please direct all 
correspondence to:   

Nexgrill 145 Brea Canyon Road, Walnut, CA 91789 ATTN: Warranty Service 

Center.

 

 
Product repair as provided under this warranty is your exclusive remedy.   

Nexgrill 

shall not be 

liable for any incidental or consequential damages for breach of any express or implied warranty 
on its products.  Except to the extent prohibited by applicable law, any implied warranty or 
merchantability or fitness for a particular purpose on this product to the duration of the above 
warranty.  Some states do not allow the exclusion or limitation of incidental or consequential 
damages or allow limitations on how long an implied warranty lasts, so the above limitations or 
exclusions may not apply to you.    This warranty gives you specific legal rights, and you may have 
other rights which vary from state to state.   
 

 

 

Page 18 

Summary of Contents for PTH-105

Page 1: ...6 PARTS LIST 17 WARRANTY 18 READ THE FOLLOWING INSTRUCTIONS CAREFULLY AND BE SURE YOUR PATIO HEATER IS PROPERLY INSTALLED ASSEMBLED AND CARED FOR FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS BODILY INJURY AND OR PROPERTY DAMAGE IF YOUR HAVE QUESTIONS CONCERNING ASSEMBLY OR OPERATION CONSULT YOUR DEALER GAS APPLIANCE SERVICE REPRESENTATIVE OR YOUR GAS COMPANY NOTE TO INSTALLER LEAVE T...

Page 2: ...ce can cause severe property damage or serious injury or death Please read the installation operation maintenance instructions thoroughly before installing or servicing this equipment FOR YOUR SAFETY If you smell gas Shut off gas to appliance Extinguish any open flame If odor continues immediately call your gas supplier For your safety Do not store or use gasoline or other flammable vapor and liqu...

Page 3: ...ly Pipe 1 LPG Gas regulator 1 Weighted Base with LPG Tank Cover Assembly 1 Hardware Package Reflector Nut 1 1 4 x 3 1 2 Long Thread Ends Stud Reflector 5 32 Screw 3 Reflector Plate 1 4 Truss Head Screw 3 Post 1 4 Truss Head Screw 4 Post 1 4 Split Lock 4 Post 1 4 Nut 4 Teflon Pluming Tape For Joints 1 Spanner for Retention Kit 1 For Service Questions Replacement parts or other assistance Please cal...

Page 4: ...the heater and render it unsafe for use Check the heater immediately if any of the following exists 1 The smell of gas in conjunction with extreme yellow tipping of the burner flames 2 The heater does not reach temperature 3 The burner makes popping noise during use a slight popping noise is normal when the burner is extinguished The LP regulator hose assembly shall be located out of pathways wher...

Page 5: ... 1 Gas pipe STEP 1 I Cover threads with provided Teflon tape or gas pipe sealant before connecting regulator hose Protective Cap Provided Teflon tape Page 4 Intake pipe Protective Cap STEP 2 Secure the Gas pipe Post Thread the intake pipe clockwise into the safety valve tightly Slide the intake pipe through the top of the post and down through the hole in the top of the tank enclosure and secure t...

Page 6: ...hanical skills Proper assembly is the responsibility of the installer STEP 3 Connect post to cylinder enclosure Secure two post together Then place post on of cylinder enclosure Fasten 1 4 inch X 1 1 2 inch machine screws to the top of the cylinder to and screws on machine nut STEP 3 CAUTION It will take about 5 minutes to bleed the gas line so be patient Page 5 Cylinder Enclosure Post ...

Page 7: ... 3 8 inch female IPS X 3 8 inch male flare fitting is already attached on the intake pipe by manufacturer The LP Gas supply cylinder must be disconnected when this appliance is not in use Disconnect the gas tank by turning the regulator anti clockwise Page 6 STEP 4 Attach the reflector Secure the 1 4 X 3 1 2 L threaded ends stud into emitter top Attach the reflector and reflector cap to the top of...

Page 8: ...CTIONS NOTE Assembly of this heater requires basic mechanical skills Proper assembly is the responsibility of the installer STEP 6 STEP 6 Attach the Retention Kit Loose the retention kit with spanner then put in the gas tank Secure the retention kit with spanner as shown in the right figure Attach the regulator to the gas tank Page 7 ...

Page 9: ...ified by the appliance manufacturer The installation must conform with local codes or in the absence of local codes with National Fuel Gas Code ANSI Z223 1 1996 The heater comes equipped with a hose a A dented rusted or damaged propane tank may be hazardous and should be checked by your tank supplier Never use a propane tank with a damaged valve connection The propane tank must be constructed and ...

Page 10: ...n make a 1 2 turn with the adjustable wrench NOTE The remaining connections are to be Tested after the heater has been lit SEE LIGHTING INSTRUCTIONS STEP 2 4 Light the heater following instructions on page 10 and page 11 5 Using spray bottle with soapy water spray each of the areas listed below to visually inspect for leaks leaks will be indicated by bubbles 6 Check intake pipe fitting at the bott...

Page 11: ...ust be maintained at all times The installation must conform to local codes or in the absence of local codes with the standard for the storage and handling of liquid petroleum gases In the US use ANSI NFPA58 on National Fuel Gas Code ANSI Z223 1998 In Canada use National Standards of Canada CAN CGA B149 1 2 M86 The heater must be placed on level firm ground Never operate in an explosive atmosphere...

Page 12: ...C Turn supply tank valve in a counter clockwise direction Check for leaks by applying soapy water to the tank and hose connections D See Figure 2 Push and turn the gas control knob to PILOT position The igniter will spark at the same time Firmly press down the knob for 15 seconds until the pilot remain lit It might need 2 or 3 trials to light the pilot burner If the pilot fails to remain lit or be...

Page 13: ...rface of the emitter grid or reflector the heater should be turned off immediately and he heater should not be operated again until repairs are made FIGURE 3 NORMAL FLAME POSITION 2 1 0 RELIGHTING A Turn the control knob to off position B Wait five 5 minutes before attempting to relight pilot C Repeat steps beginning with step D above SHUT DOWN INSTRUCTIONS A Turn control knob clockwise to OFF pos...

Page 14: ...ssembly Never paint the reflector emitter assembly the safety control valve cylinder valve panel or instruction plate on post The posts of the burner must remain clean so that the gas flow is unrestricted The air inlet of the venturi tube must also be kept clean for combustion air supply if the heater is not performing properly it may be necessary to clean the burner see burner removal BURNER REMO...

Page 15: ... etc the pilot flame may be small and the thermocouple may not heat up enough for the main burner to come on If this occurs it will be necessary to clean the pilot BEWARE OF SPIDERS CAUTION BURNER TUBES MUST BE INSPECTED AND CLEANED BEFORE FIRST USE Spiders and small insects occasionally spin webs or make nests in the burner tubes and orifices during warehousing and transit these webs or nests can...

Page 16: ...2 Remove screw that fastens the pilot assembly to the lower screen cone 3 Hold the pilot assembly with slip joint pliers loosen and remove the nut at the base of the pilot 4 Inspect the pilot and tubing for blockage you should be able to see through the pilot If it is obstructed by debris clear with a piece of wire 5 The cap like pilot orifice can be cleared with a pin Use the pin gently on the in...

Page 17: ...onnection loose at gas control or damaged Pilot flame not touching the thermocouple Low gas pressure Blockage in burner orifice Control knob not in ON position Purge gas line and repeat ignition operation Check gas pressure Turn ON gas supply Check gas passage way Call a qualified person Turn control knob to pilot position Press in control knob while in pilot position Correct electrode position Re...

Page 18: ...Reflector Dome cap Reflector Threaded End Stud Emitter Top Emitter Main Burner Assembly Emitter Base Control House Right Panel Pilot Assembly Control House Rear Panel Control House Left Panel Control House Front Panel Orifice Gas Valve Control Knob Gas Pipe Control Housing Base Post Tank Cover Regulator Assembly Cylinder Housing Door Cylinder Housing Panel Weighted Base Assembly Retention Kit Part...

Page 19: ... use contrary to operating instructions or alteration by any person other than our factory service center The warranty period is not extended by such repair or replacement Warranty claim procedure If you require service or parts for your Patio Heater please contact our Warranty Service Center for factory direct assistance Our hours of operation are 8 AM to 5 PM PST Our number is 1 800 913 8999 and...

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