the NexAira 3G/4G Wireless Broadband Router and the client. Turn the NexAira
3G/4G Wireless Broadband Router back on, and then turn on the client.
3. Ensure that all devices are set to Infrastructure mode.
4. Ensure that the LED indicators are indicating normal activity. If not, ensure that
the AC power and Ethernet cables are firmly connected.
5. Ensure that the IP Address, subnet mask, gateway and DNS settings are
correctly entered for the network. If you are using 2.4GHz cordless phones, X-10
equipment, or other home security systems, ceiling fans, or lights, your wireless
connection may degrade dramatically or drop altogether.
6. To avoid interference, change the Channel on the NexAira 3G/4G Wireless
Broadband Router and all devices in your network.
7. Keep your product at least 3-6 feet away from electrical devices that generate
RF noise.Examples include: microwaves, monitors, electric motors, and so forth.
5. I do not remember my WiFi encryption key.
If you forgot your encryption key, you will not be able to establish a proper
connection. To reset the encryption key(s), login to the NexAira 3G/4G Wireless
Broadband Router using a wired connection and modify the settings under
Wireless.
6. Reset the NexAira 3G/4G Wireless Broadband Router to its factory default
settings.
If other troubleshooting methods have failed, you may choose to Reset the
NexAira 3G/4G Wireless Broadband Router to its factory default settings. To
reset the NexAira 3G/4G Wireless Broadband Router to its factory default
settings external to the router's GUI, follow the steps listed below:
1. Ensure the NexAira 3G/4G Wireless Broadband Router is powered on.
2. Locate the Reset button on the back of the Wireless WAN Mobile Broadband
Router.
3. Use a paper clip to press the Reset button.
4. Hold for 10 seconds and then release.
5. The NexAira 3G/4G Wireless Broadband Router will re-boot with the factory
default settings.
NOTE: Please note that this process will take a few minutes.
7. My Ethernet cable does not work properly.
1. Ensure that there is a solid cable connection between the Ethernet port on the
Router and your NIC (Network Interface Card).
2. Ensure that the settings on your NIC adapter are “Enabled” and set to accept an
IP address from the DHCP. If settings appear to be correct, ensure that you are
not
using a crossover Ethernet cable. Although the NexAira 3G/4G Wireless
Broadband Router is MDI/MDIX compatible, not all NICs are. Therefore, it is
recommended that you use a patch cable when possible.
8. My NexAira is powered on and my 3G/4G card is inserted into the modem. I have
30
© NexAira Inc. 2009
