40
TROUBLESHOOTING CHART
Problem Cause Solution
Cannot access the OPTIONS menu
Time is running
Turn time off before attempting to
change settings
Horn does not sound when time has
expired
Auto horn is turned off
Enable the auto horn in the Main Time
OPTIONS menu
Volume is set to zero
Change the volume to something other
than zero in the Horn OPTIONS menu
EOP horn is set to zero
Change the EOP horn in the Horn
OPTIONS menu to the desired horn
sound
Timer counts in wrong direction
Timer direction is set wrong
Change the direction of time in the Main
Time OPTIONS menu
Cannot subtract from score
Score keys will add only
Use SET then HOME or GUESTS
SCORE key and enter the correct score
directly
Cannot clear Time Out Timer from
scoreboard without sounding
warning horn (teams are ready to
play)
Clearing the Time Out Timer
forces it to drop to the warning
time which sounds the warning
horn
Press TIME OUT TIMER twice. The
warning horn will be skipped and the
time out timer end horn will sound
Tenth second does not show on
scoreboard
Main clock is counting up.
Tenth second will not show when main
time is counting up
Time is above one minute
None this is standard operation
Time of day will not display on
scoreboard when I press Time of day
Time of day key is not enabled
Use SET TIME OF DAY to enable it
Aux time is displayed on the
auxiliary time display, but it is not
counting
Hours and minutes are being
displayed. The display will
change only once each minute
Minutes and seconds will be displayed
during the last hour of remaining time
Time switch is off
Aux time is set to run with the time
switch. Either turn the time switch to
on/press TIME ON or go to options and
disable the option to run with the time
switch
The horn randomly goes off during
game time while main time is
running
Aux timer is running
Start a new game. Go to Aux timer
OPTIONS menu and set the aux timer to
00:00. Save the profile
Segment Timer is running
Start a new game when possible. Go to
Segment Timer options menu and
disable segment timer. Save the profile.
The Horn randomly goes off while
the control is on. Main time is not
running.
Aux timer is set to run without the
time switch
Start a new game. Go to Aux timer
OPTIONS menu and set the aux timer to
00:00 and set the aux timer to run with
the time switch. Save the profile
The Horn goes off when turning on
the control after transferring it from
another scoreboard.
The Model is not set correctly
Go to Options > Model and select the
correct Scoreboard Model
If the problem persists please contact the Nevco Service Department.
800-851-4040
