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NETSCOUT SYSTEMS, Inc.

LinkRunner™ G2

User Guide

October 30, 2017

Summary of Contents for LinkRunner G2

Page 1: ...NETSCOUT SYSTEMS Inc LinkRunner G2 User Guide October 30 2017...

Page 2: ...GHTS All Materials were fully developed at private expense Use duplication release modification transfer or disclosure Use of the Materials is restricted by the terms of this Agreement and further res...

Page 3: ...provisions of such third party terms and conditions Open Source Software Acknowledgment This product may incorporate open source components that are governed by the GNU General Public License GPL or...

Page 4: ...Safety 12 Physical Features 14 Buttons and Ports 15 Power and Charging 18 Maintenance 20 Home Screen and Android Interface 21 Home Screen 22 Swiping and Navigation 26 Top Notification Panel 27 Quick S...

Page 5: ...s 44 AutoTest 45 Floating Action Button 59 Switch Test 60 Cable Test 62 Link Live Cloud Service 67 Getting Started in Link Live 68 Software Management 70 Managing Files 71 Updating Firmware 75 Restori...

Page 6: ...Wi Fi Bluetooth USB Adapter 84 Specifications and Compliance 87 Specifications and Compliance 88 6...

Page 7: ...om contact NETSCOUT SYSTEMS Inc 310 Littleton Road Westford MA 01886 www NETSCOUT com Register your LinkRunner G2 Registering your product with NETSCOUT gives you access to valuable information on pro...

Page 8: ...k testing and troubleshooting tool It allows networking professionals to easily verify network connectivity and validate cabling LinkRunner G2 can also act as a packet reflector for performance tests...

Page 9: ...ation menu icon at the top left of the page to open the navigation drawer and click If you already have a Link Live Cloud Service account you can go directly to Link Live com Questions for Knowledge B...

Page 10: ...external websites and use the search feature to find specific terms 10 Introduction...

Page 11: ...o skip to the instructions for the features listed AutoTest on page 45 Cable Test on page 62 Switch Test on page 60 Configuring Test Settings on page 35 Home Screen on page 22 Reflector on page 80 Wi...

Page 12: ...jury follow these guidelines l Do not use the product if it is damaged Before using the product inspect the case and look for cracked or missing plastic l Do not operate the product around explos ive...

Page 13: ...amage to or destruction of equipment or software X Warning Risk of electrical shock Certified by UL North America Safety Standards j Not for connection to a public telephone system Class 1 Laser Produ...

Page 14: ...Physical Features This User Guide section illustrates the ports and buttons on the LinkRunner G2 and describes charging and maintenance 14 LinkRunner G2 User Guide...

Page 15: ...SE X Fiber Port RJ 45 LAN Port and Trasmit LEDs RJ 45 Cable Test Wire Mapping WMAP Port Micro USB On the go Port Micro SD Card Slot Charging Port Kensington Lock Camera and Flash Volume Buttons Microp...

Page 16: ...le Transmit LEDs Green LED lit Linked Yellow LED flashing Activity Cable Test Wire Mapping Input WMAP Used for patch cable testing Power Button and LED Glows green when the unit is powered on Glows re...

Page 17: ...the Go Port Connects to a USB On the Go cord for communicating with a PC or USB peripheral Kensington Lock Allows you to lock your unit Volume Buttons Increase or decrease the audio volume Speaker Pro...

Page 18: ...nto an AC outlet and connect it to the charging port on the device To charge with PoE connect the RJ 45 port on the device to a network switch with PoE available or with a PoE injector NOTE The LR G2...

Page 19: ...power off without shut ting down the software press and hold the power button for five seconds The first time you turn it on the LinkRunner G2 testing application opens and begins testing your networ...

Page 20: ...splay use a lens cleaner and a soft link free cloth To clean the case use a soft cloth that is moist with water or a weak soap WCAUTION Do not use solvents or abrasive materials that may damage the pr...

Page 21: ...id home screen and user interface to navigate and organize your device The LinkRunner G2 interface applies many of the operations typical of any Android device Use swiping touchscreen motions to navig...

Page 22: ...NETSCOUT App Store Device Settings APPS Screen Web Browser File Manager This is the Home Screen Swipe left and right to move through pages Go to the APPS Screen to add app shortcuts to your Home Scre...

Page 23: ...LinkRunner G2 specific icons indicates access to Power over Ethernet for power and charging indicates that a wired Ethernet connection is established Touch and swipe down on the Notification Bar to op...

Page 24: ...WIDGETS screen Touch and hold long press an application s icon or a widget to add it to the Home Screen Open the NETSCOUT App Store to download Android applications specifically chosen to work with t...

Page 25: ...Figure 4 App Store 25 Home Screen and Android Interface...

Page 26: ...down left and right to move through pages of the Home Screen and LinkRunner G2 testing application scroll up or down in long screens and pull out navigation drawers and panels Long Pressing Touch and...

Page 27: ...cations inserted hardware captured screenshots and available updates Swipe touch and drag down from the very top of LinkRunner G2 screen to slide down the notification panel Figure 5 Top Notification...

Page 28: ...actions l Swipe left on a notification to dismiss it l Touch the icon at the lower right of the panel to dismiss all notifications 28 Home Screen and Android Interface...

Page 29: ...twice or touch the dark grey top portion of the navigation panel to open it Figure 6 Quick Settings Panel Touch an icon in the panel to enable or disable the corresponding feature See Wi Fi Bluetooth...

Page 30: ...the Home Screen Figure 7 Android Device Settings Use the device Settings screen to adjust the LinkRunner G2 display sound date time and language view installed applications and memory devices update...

Page 31: ...your configured sharing options This example shows a captured screenshot notification Touching SHARE opens the Share with pop up dialog where you can chose a sharing method NOTE Touch the LinkRunner...

Page 32: ...and hold the Power button and the Volume Down button at the same time for one second to capture a screenshot The LinkRunner G2 emits a beep and displays the captured screenshot notification when it i...

Page 33: ...LinkRunner G2 Application Settings This chapter describes the processes for configuring test settings and saving them to a profile 33 LinkRunner G2 User Guide...

Page 34: ...ation screen Once claimed to Link Live the unit s name and organization shown here Tap here to open the Profiles screen Tap here to open the Settings screen Tap here to enter a new Job comment Tap her...

Page 35: ...onfigure testing for your network touch the navigation menu icon at the top left of the LinkRunner G2 application screen and then touch the option Saving and Loading Profile Settings The header on the...

Page 36: ...e it Enable TruePower Slide the toggle switch right to enable the TruePower feature TruePower validates that the Switch PSE and cabling can provide the requested power under load Class Touch the down...

Page 37: ...ct type Additional security fields such as Username and Password display as required IP IPv6 Slide the toggle switch right to enable IPv6 IP Configuration Touch the down caret to switch between DHCP a...

Page 38: ...reach the target address entered in this field The default is Google com l Touch the Address field to open a pop up keyboard and enter a new address l Touch the action overflow icon to the right of th...

Page 39: ...fields to open a pop up number pad and enter the correct ID and priority Touch OK to save them User Defined MAC Enable User Defined MAC Slide the toggle to the right to enable a user defined MAC addr...

Page 40: ...ng application to factory default profile settings A dialog box will ask you to confirm Yes or No before it restores NOTE See Restoring Factory Defaults for instructions on resetting your entire LR G2...

Page 41: ...ngs screen displays the name of the current Profile An asterisk next to the Profile name indicates that you have adjusted settings since the Profile was last saved To save your settings to a Profile a...

Page 42: ...ve profile is a profile created from Link Live Cloud Service and downloaded to LinkRunner G2 A single profile can be created in Link Live and pushed to many LinkRunner G2s Touch a Profile s name to lo...

Page 43: ...b field to open a dialog box and the pop up keyboard Touch OK to save the new Job comment If the Job saved on your LinkRunner G2 unit matches a named folder in your Link Live organization the test res...

Page 44: ...unner G2 features a main AutoTest screen a Switch Test screen and a Cable Test screen Swipe left and right to move through the three test screens This User Guide chapter describes each test section an...

Page 45: ...n Each individual test is presented on its own card Tap the down caret on the right side of a card to expand and view detailed results The AutoTest tab header shows the number of failed tests if any i...

Page 46: ...p the refresh icon at the top right of the LR G2 app screen Test Settings are described in the LinkRunner G2 Application Settings chapter The following subsections describe each card in the AutoTest 4...

Page 47: ...d Voltage Class and Wattage Figure 9 PoE Test Card Expanded The PoE card displays additional TruePower results only if TruePower is enabled in the PoE Settings TruePower applies a load equivalent to t...

Page 48: ...m the switch TruePower Power Measured wattage with load Unloaded Voltage Measured voltage without load TruePower Voltage Measured voltage with load PSE Type Switch s advertised Power Sourcing Equipmen...

Page 49: ...duplex in black text Figure 10 Link Test Card Expanded Detailed Link Results Link Result Description Advertised Speed Speed capability as reported by the switch Actual Speed Link speed as measured by...

Page 50: ...ption Actual Duplex Duplex in use as detected by LR G2 Rx Pair Link receive pair Polarity Link polarity normal or reversed Interface Link interface Copper RJ 45 port or SFP Fiber port 50 LinkRunner G2...

Page 51: ...e 11 Switch Test Card Expanded If LinkRunner G2 was unable to obtain switch information from the first AutoTest run touch REFRESH to capture and display the next port advertisement xDP LLDP or CDP Det...

Page 52: ...cription Voice VLAN Discovered Voice VLAN ID number Name Discovered switch s name Model Discovered switch s model Address Discovered switch s IP address Type Switch type CDP or LLDP 52 LinkRunner G2 T...

Page 53: ...ure 12 DHCP Test Card Expanded Detailed DHCP Results DHCP Result Description Discover Status of the discovery frame broadcast from LR G2 Offer time Time between when LR G2 sent the discovery and recei...

Page 54: ...between LR G2 sending the request and receiving the acknowledgement from the DHCP Server Server IP address of the DHCP server Subnet IP address of the subnet where LR G2 is testing Lease Time Time th...

Page 55: ...st Card Expanded Expand the DNS card to view the response times from each DNS server The LR G2 pings each DNS server three times and displays the response time from each Ping Up to four DNS servers ar...

Page 56: ...The Gateway Test card displays the gateway s IP address Figure 14 Gateway Test Card Expanded The LR G2 pings the gateway three times and displays the response time from each Ping 56 LinkRunner G2 Test...

Page 57: ...each time AutoTest runs Target tests are either Ping or TCP Port Open tests See Targets in the Configuring Test Settings chapter The Target Test card header shows the URL or IP address of the target a...

Page 58: ...ing test to the target A dialog box appears and displays the continuous Ping or TCP Port Open test results until you close the dialog box Link Live Upload The Link Live Test card indicates whether the...

Page 59: ...offers additional actions related to the current screen or test For example the AutoTest FAB allows you to add a picture or a comment to the last AutoTest results Tap or click the FAB once to view the...

Page 60: ...LinkRunner G2 Switch Name and Model Switch IP address Port and slot number Port VLAN IDs Switch Test FAB Sw Speed and Duplex Advertised Detected Sp Ad Ad PoE Voltage and Wattage Advertised Detected Wa...

Page 61: ...LLDP Flash Port Causes the switch to flash the LED on the port where the LinkRunner G2 is connected Touch and drag the slider between Slow and Fast to differentiate it from the other switch port LED f...

Page 62: ...d structured cabling and locate cables The Cable test tab can perform tests using the four options described in this section To restart testing at any time tap the refresh icon at the top right of the...

Page 63: ...ble TDR Testing Connect an open cable unterminated into the top RJ 45 port to measure its length and view any shorts opens or splits Figure 17 Open Unterminated Cable Test 63 LinkRunner G2 Tests and R...

Page 64: ...e from the top LinkRunner G2 RJ 45 LAN port into the side RJ 45 Cable Test Wire Mapping Port to view its length and wire mapping including any faults Figure 18 RJ 45 LAN Port to RJ 45 Cable Test Port...

Page 65: ...r G2 Additional WireViews 2 6 are available for purchase Figure 19 Wire Mapper Cable Test The Wire Mapper Cable Test displays the number of the WireView attached unless a cable fault prevents LR G2 fr...

Page 66: ...Probe or any analog probe and the Tone function Connect a cable into the top RJ 45 port touch the FAB and select the appropriate Tone option for your probe The LinkRunner G2 emits the tone through the...

Page 67: ...ting your test results which are automatically uploaded once your LinkRunner G2 is claimed Claiming your LR G2 to Link Live also allows you to update the firmware on your unit and access applications...

Page 68: ...h the navigation menu icon at the top left of the screen and touch CLAIM NOW in the navigation drawer In Link Live The first time you sign in to Link Live a pop up window appears prompting you to clai...

Page 69: ...nstructions on the Link Live website Once your LR G2 is claimed to the Link Live Cloud it will automatically upload your AutoTest results each time you run AutoTest For more information on how to use...

Page 70: ...Software Management This chapter explains how to save and transfer files using your LinkRunner G2 70 LinkRunner G2 User Guide...

Page 71: ...etween folders or to external storage locations See also Swiping and Navigation File Manager Application The File Manager app allows you to access the files saved on your LR G2 Touch the icon at the b...

Page 72: ...e Micro SD card slot on the right side of your LinkRunner G2 A Micro SD card icon appears in the notification bar at the top of the LR G2 screen 2 On the LR G2 screen pull down theTop Noti fication Pa...

Page 73: ...SB port on the top of the LR G2 The USB storage location is now available from the File Manager application and a notification appears in the Top Notification Panel alerting you that it is connected U...

Page 74: ...hen touch USB for File Transfer 4 In the pop up dialog tap the File transfers option 5 On your PC or tablet navigate to the LinkRunner G2 folder in the file system if necessary From there you can move...

Page 75: ...hrough the Device Set tings touch the Settings icon at the bot tom of the Home Screen 2 On the Settings screen scroll down to the System section and touch About Tester 3 At the top of the About Tester...

Page 76: ...6 Once the new software is downloaded touch Install to install it 76 Software Management...

Page 77: ...tings touch the Settings icon at the bottom of the Home Screen 2 On the Settings screen scroll down to the Personal section and touch Reset 3 On the Reset screen touch Factory data reset 4 At the bott...

Page 78: ...ouching the Settings icon at the bottom of the Home Screen 2 On the Settings screen scroll down to the Personal section and touch Language input 3 On the Language input screen touch Lan guage 4 Touch...

Page 79: ...Additional Features This chapter describes how to use the built in camera flashlight and reflector features and the optional Wi Fi Bluetooth Adapter 79 LinkRunner G2 User Guide...

Page 80: ...flector for performance tests conducted by other NETSCOUT testing devices To open the Reflector screen touch the navigation menu icon at the top left of the LinkRunner G2 application screen and then t...

Page 81: ...ilter setting The MAC NETSCOUT setting tells LR G2 to reflect only packets with a destination MAC address that matches the LR G2 s own MAC address and NETSCOUT payload Swap Touch the down caret to sel...

Page 82: ...this screen and then tap Start While running the Reflector screen displays the bytes received and reflected See the user documentation for your main NETSCOUT performance tester for information on set...

Page 83: ...e you can touch and hold on the camera app icon and then place the icon on a Home Screen page for quick access Additionally once an AutoTest has completed the Floating Action Button appears and provid...

Page 84: ...ns Plug the USB Adapter into the USB port on the top of your LinkRunner G2 Connecting to Wi Fi or Bluetooth 1 On the LR G2 screen swipe down from the top of the screen twice to open the Quick Settings...

Page 85: ...ch MORE SETTINGS to open the Wi Fi device settings screen and manage Wi Fi networks there Once a Wi Fi network or Bluetooth device is selected its name displays below the Quick Settings icon 85 Additi...

Page 86: ...for available Bluetooth devices MORE SETTINGS opens the Bluetooth device settings screen as well On the Bluetooth or Wi Fi settings screen touch the action overflow icon to Refresh the scanning proces...

Page 87: ...Specifications and Compliance Required compliance information is contained in this chapter 87 LinkRunner G2 User Guide...

Page 88: ...lor LCD with capacitive touch screen 480 x 800 pixels Keypad 1 key elastomeric power only Host Interface micro USB On the Go port USB Port USB 2 0 Type A port SD Card Port Supports Micro SD Media Acce...

Page 89: ...he battery will not charge if the internal temperature of the Tester is above 122 F 50 C Operating relative humidity RH without condensation 90 50 F to 95 F 10 C to 35 C 75 95 F to 113 F 35 C to 45 C...

Page 90: ...rnal function of the equipment itself Class A Equipment is suitable for use in all establishments other than domestic and those directly connected to a low voltage power supply network that supplies b...

Page 91: ...forms to relevant South Korean EMC Standards Additional South Korean EMC Standards Information Electromagnetic Compatibility Applies to use in Korea only Class A Equipment Industrial Broadcasting Comm...

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