NETGEAR WAX630E User Manual Download Page 267

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User Manual

267

Mount the Access Point to a Wall
or Ceiling

Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX630E

Summary of Contents for WAX630E

Page 1: ...User Manual Insight Managed WiFi 6E AXE7800 Tri band Multi Gig Access Point WAX630E NETGEAR Inc 350 E Plumeria Drive September 2022 San Jose CA 95134 USA 202 12579 05...

Page 2: ...privacy policy By using this device you are agreeing to NETGEAR s Terms and Conditions at https www netgear com about terms and conditions If you do not agree return the device to your place of purcha...

Page 3: ...e following sections to document the option to let the access point check for new firmware Connect over WiFi to the local browser UI for initial configuration on page 28 Connect over the LAN to the lo...

Page 4: ...cess point for initial configuration 23 Connect over the Internet using the NETGEAR Insight Cloud Portal 24 Connect over WiFi using the NETGEAR Insight app 26 Connect over WiFi to the local browser UI...

Page 5: ...agement 82 Chapter 6 Manage the Basic Radio Features Manage the basic WiFi settings for the radios 85 Turn a radio on or off 88 Change the WiFi mode for a radio 89 Change the channel width for a radio...

Page 6: ...Ethernet LLDP 145 Enable or disable UPnP 146 Manage the link aggregation capability 147 Enable link aggregation for the LAN 2 port 148 Disable link aggregation for the LAN 2 port 149 Chapter 10 Manag...

Page 7: ...tion 199 View alarms and notifications 200 Chapter 12 Manage the Advanced WiFi Features for a WiFi network Set NAT mode or Bridge mode for addressing and traffic 203 Enable or disable client isolation...

Page 8: ...point cannot connect 245 Troubleshoot WiFi connectivity for a WiFi client device 247 Troubleshoot Internet browsing 248 You cannot log in to the access point over a LAN connection 248 Changes are not...

Page 9: ...power adapter If you ordered model WAX630E but prefer to use the access point without a PoE connection you can order a power adapter separately The PoE Ethernet port supports a high speed up to 2 5 Gb...

Page 10: ...n about the NETGEAR Insight Cloud Portal and Insight app visit the following pages netgear com business services insight subscription netgear com support product insight aspx kb netgear com 000061848...

Page 11: ...E is an indoor access point that supports the 2 4 GHz and 5 GHz WiFi bands and the new 6 GHz WiFi band The chapter contains the following sections What is WiFi 6E Unpack the access point Top panel wit...

Page 12: ...t WiFi 6E This means that on 6 GHz the WiFi network does not need to slow down to accommodate legacy devices Fewer devices more spectrum and more bandwidth means less interference and network congesti...

Page 13: ...f power adapter varies by region If you ordered model WAX630E but prefer to use the access point without a PoE connection you can order a power adapter separately For information about the mounting op...

Page 14: ...3bt PoE level Off No power is supplied to the access point Solid green A 2 5 Gbps Ethernet link is detected on the LAN 1 port LAN 1 LED Blinking green 2 5 Gbps traffic activity is detected on the LAN...

Page 15: ...One or more WLAN clients are connected to the 5 GHz WiFi radio Blinking blue Traffic is detected on the 5 GHz WiFi radio Off The 5 GHz WiFi radio is off Solid green The 6 GHz WiFi radio is on but no...

Page 16: ...ght Cloud Portal or Insight app to remove the access point from your Insight network location before the factory default settings function of the Reset button is available For more information see Use...

Page 17: ...a LAG connection which you must configure on the switch For more information about setting up and enabling a LAG on the access point see Manage the link aggregation capability on page 147 Access point...

Page 18: ...fore connecting the product to outdoor cables or wired outdoor devices see https kb netgear com 000057103 for additional safety and warranty information Failure to follow these guidelines can result i...

Page 19: ...system and peripheral power cables into properly grounded power outlets If applicable to your product the peripheral power cables are equipped with three prong plugs to help ensure proper grounding Do...

Page 20: ...ork Connect to the access point for initial configuration Log in to the access point after initial setup What to do if you get a browser security warning CAUTION This device must be professionally ins...

Page 21: ...twork access Tips for positioning your access point Place your access point near the center of the area where the WiFi clients operate A line of sight between the access point and the WiFi clients is...

Page 22: ...oE switch If you ordered a package without a power adapter but do not want to use a PoE connection you can still order a power adapter as an option If connected to 2 5 Gbps equipment the access point...

Page 23: ...loud LED turns solid green or solid blue and the access point is ready for you to perform the initial configuration For information about accessing the access point for initial configuration see Conne...

Page 24: ...to the Internet For more information about the Insight Cloud Portal visit the following pages netgear com business services insight subscription netgear com support product insight aspx kb netgear com...

Page 25: ...cation configuration This might take up to 10 minutes during which time the access point will restart The access point is now an Insight managed device that is connected to the Insight cloud based man...

Page 26: ...t and download the Insight app 2 On your mobile device connect over WiFi to the access point s setup WiFi network using one of the following methods Scan the QR code Scan the QR code on the access poi...

Page 27: ...top bar and do one of the following Tap the SCAN BARCODE OR QR CODE button and then scan the access point s code which is on the access point label Tap the Enter Serial Number and MAC Address link an...

Page 28: ...using the NETGEAR Insight app and complete the initial configuration To connect over WiFi to the local browser UI for initial configuration 1 From your computer or mobile device connect over WiFi to...

Page 29: ...gin page displays After you log in the Dashboard page displays 5 To let the access point check for the latest firmware click the Check for Upgrade button the button is not shown in the previous figure...

Page 30: ...button Additional fields display b Specify the IP address IP subnet mask IP address of the default gateway and IP address of the DNS server DHCP Client As an option enter a new name for the access poi...

Page 31: ...tomatically set to mandatory Allow Clients to Authenticate using Legacy Open OWE Transition Mode If you select the Enhanced Open check box the Allow Clients to Authenticate using Legacy Open OWE Trans...

Page 32: ...n again You are disconnected from the access point If you changed the default country the access point restarts 9 Reconnect over WiFi to the access point s WiFi network using the new SSID and passphra...

Page 33: ...e You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point For more information see Connect over WiFi using the NETGEAR Insight app on page 26 2 On the...

Page 34: ...s that are described in the following table Description Setting From the menu select the country and region in which the access point is operating Note Make sure that the country is set to the locatio...

Page 35: ...ne lowercase letter and one number The following special characters are allowed Save the password for future use AP Login New Password Enter exactly the same password that you entered in the AP Login...

Page 36: ...e TKIP and WPA2 clients use AES In the Passphrase field enter a new passphrase for the WiFi network WPA3 Personal This option allows only WiFi clients that support WPA3 to connect to the SSID Select t...

Page 37: ...he NETGEAR Insight app to discover the IP address that is assigned to the access point For more information see Connect over WiFi using the NETGEAR Insight app on page 26 Then launch a browser and ent...

Page 38: ...as the subnet mask You can actually use any IP address in the 192 168 0 2 192 168 0 254 range with the exception of IP address 192 168 0 100 which is the default IP address of the access point For mor...

Page 39: ...st firmware click the Check for Upgrade button the button is not shown in the previous figure If new firmware is available for the access point we recommend that you upgrade the firmware After the fir...

Page 40: ...button Additional fields display b Specify the IP address IP subnet mask IP address of the default gateway and IP address of the DNS server DHCP Client As an option enter a new name for the access poi...

Page 41: ...tomatically set to mandatory Allow Clients to Authenticate using Legacy Open OWE Transition Mode If you select the Enhanced Open check box the Allow Clients to Authenticate using Legacy Open OWE Trans...

Page 42: ...m the access point If you changed the default country the access point restarts 11 After a few minutes if the login window does not display automatically enter 192 168 0 100 in the address bar of your...

Page 43: ...ion see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one that you specified The user name and...

Page 44: ...roceed to x x x x unsafe link in which x x x x represents the domain name or IP address of the device Apple Safari Click the Show Details button Then click the visit this website link If a warning pop...

Page 45: ...browser UI to set up a mesh WiFi connection to a root access point For information about how you can manage and monitor the extender access point with the Insight Cloud Portal and Insight app and visi...

Page 46: ...cess point that provides Internet connectivity The extender access point is not connected to your network over a wired connection but over a WiFi connection 3 3 4 5 1 2 Figure 6 Mesh network with an e...

Page 47: ...er Ethernet to a router or Internet gateway and provides Internet access to its extender access points The root access point and extender access points work together to cover a potentially large area...

Page 48: ...The access point can broadcast on the 2 4 GHz band the 5 GHz band and the 6 GHz band the preferred band for the backhaul connection on the access point Depending on the WiFi capability of the WiFi cli...

Page 49: ...The NETGEAR Insight Cloud Portal is available for Insight Premium and Insight Pro subscribers You can use the Insight Cloud Portal to connect the access point as an extender to a root access point The...

Page 50: ...outer that is connected to the Internet Broadcast in the 2 4 GHz radio band Broadcast in the 5 GHz radio band Broadcast in the 6 GHz radio band The extender access point can use any band to establish...

Page 51: ...to the same network as the root access point or to the Internet You can also use an optional power adapter 6 Access the Insight Cloud Portal by visiting insight netgear com enter your NETGEAR email ad...

Page 52: ...ce in the Insight Instant Mesh WiFi network If the Power Cloud LED does not stop blinking amber green and blue see Power Cloud LED does not stop blinking amber green and blue on page 244 When the conf...

Page 53: ...sight app 2 Launch the Insight app 3 If you do not already have an Insight account you can create an account now For information about creating an Insight Premium account or upgrading to an Insight Pr...

Page 54: ...t you configure and manage the extender access point in the Insight Instant Mesh WiFi network 4 A network switch 5 A network router that is connected to the Internet Broadcast in the 2 4 GHz radio ban...

Page 55: ...to factory default settings 4 For a reliable WiFi connection place the extender access point less than 25 feet 7 5 m in a line of sight with minimal obstacles from the closest root access point 5 Conn...

Page 56: ...might take up to 10 minutes The extender access point might restart during the configuration process 10 Wait for the extender access point to go through the initial connection and configuration proces...

Page 57: ...the Insight cloud The extender access point is automatically configured to broadcast extend the root access point s WiFi network If you are experiencing difficulty connecting the extender access point...

Page 58: ...or broadcast the SSID for a WiFi network Change the VLAN ID for a WiFi network Change the authentication and encryption for a WiFi network Enable or disable PMF for a WiFi network Set up Multi PSK for...

Page 59: ...ervers see Set up RADIUS servers on page 131 To set up a WiFi network 1 Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point t...

Page 60: ...tch the SSID of the VAP Wireless Network Name SSID By default the VAP broadcasts its SSID so that WiFi clients can detect the SSID in their scanned network lists To turn off the SSID broadcast select...

Page 61: ...th clients that support the WiFi enhanced open feature and clients that do not For clients that do not support the WiFi open enhanced feature traffic is not encrypted If you clear the Allow Devices to...

Page 62: ...ses SAE encryption and enables only WiFi devices that support WPA3 to join the VAP If you select this option 802 11w PMF is automatically set to mandatory see Step 8 WPA3 provides a secure connection...

Page 63: ...you select Enhanced Open authentication WPA3 Personal authentication or WPA3 Enterprise authentication the radio button for PMF is set to Mandatory and you cannot change it Optional This option lets t...

Page 64: ...y the time or times that the VAP is disabled 11 Optionally select one or two radio bands only by clearing one or more check boxes Clear one or more check boxes 2 4 GHz 5 GHz or 6 GHz or keep the defau...

Page 65: ...ou cannot configure the RSSI threshold manually 13 To set the addressing and traffic mode configure client isolation configure URL tracking configure if a DHCP Offer message is unicast or broadcast or...

Page 66: ...configure WiFi client isolation By default client isolation is disabled for the VAP and the Disable radio button is selected Client isolation and Multi PSK see Step 9 are mutually incompatible To bloc...

Page 67: ...patible Manage local MAC access control lists on page 118 and Select a MAC ACL for a WiFi network on page 209 Set bandwidth rate limits for a WiFi network on page 210 Although you can also configure t...

Page 68: ...int or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security...

Page 69: ...WiFi enabled computer or mobile device to match the current settings for your network Does your WiFi device display as a connected client See Display client distribution connected clients and client...

Page 70: ...w displays 6 Click the Delete button The pop window closes and the WiFi network is removed Hide or broadcast the SSID for a WiFi network By default a WiFi network SSID or VAP broadcasts its network na...

Page 71: ...uration Wireless Basic The page that displays lets you select an SSID 5 Click the button to the left of the SSID The settings for the selected SSID display 6 Under Broadcast SSID select one of the fol...

Page 72: ...er the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page 26 The Dashboard page displays 4 Select Management Configuration Wire...

Page 73: ...name and password The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network...

Page 74: ...al This option which is the same as WPA2 PSK is the default setting and uses AES encryption This type of security enables only WiFi devices that support WPA2 to join the VAP WPA2 provides a more secur...

Page 75: ...ices might not yet detect WPA3 and support only WPA2 If your network also includes WPA2 devices select WPA3 WPA2 Personal authentication In the Passphrase field enter a phrase of 8 to 63 characters To...

Page 76: ...s old settings before you changed the settings update the WiFi network selection in your WiFi enabled computer or mobile device to match the current settings for your network Does your WiFi device dis...

Page 77: ...isplays 4 Select Management Configuration Wireless Basic The page that displays lets you select an SSID 5 Click the button to the left of the SSID The settings for the selected SSID display 6 Under 80...

Page 78: ...laced by the passphrases and VLANs that are part of the Multi PSK configuration Note Multi PSK is supported only if the WiFi security is WPA2 Personal or WPA2 WPA Personal To configure Multi PSK on th...

Page 79: ...ernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for t...

Page 80: ...t a user must enter to let the WiFi client connect to the associated VLAN of the WiFi network Key Identifier The phrase or term that lets you identify the VLAN in the WiFi network for monitoring purpo...

Page 81: ...plays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user...

Page 82: ...re available in the 5 GHz band and even more in the 6 GHz band causing less interference and allowing for a better user experience Band steering includes 802 11k radio resource management RRM and 802...

Page 83: ...are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app enter the Insight network...

Page 84: ...e radio the change affects all WiFi networks on the access point The chapter includes the following sections Manage the basic WiFi settings for the radios Turn a radio on or off Change the WiFi mode f...

Page 85: ...splays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point use...

Page 86: ...bleshooting Wireless Mode Select one of the following wireless modes WiFi modes for the 2 4 GHz radio 11ax 802 11ax 802 11ng 802 11bg and 802 11b WiFi clients can connect to the access point This is t...

Page 87: ...enu select the channel width for the radio Your selection from the Wireless Mode menu determines if you can set the channel width and if so which channel widths are available Use the following guideli...

Page 88: ...d a channel spacing of four channels between adjacent access points for example in the 2 4 GHz band use channels 1 and 5 or 6 and 10 6 Click the Apply button A warning pop up window displays 7 Click t...

Page 89: ...Settings page displays 5 Take one of the following actions Turn a radio on Select the Turn Radio ON check box for the radio Turn a radio off Clear the Turn Radio ON check box for the radio 6 Click th...

Page 90: ...e 26 The Dashboard page displays 4 Select Management Configuration Wireless Basic Wireless Settings The Wireless Settings page displays 5 Select the WiFi mode for the radio 2 4 GHz radio Select one of...

Page 91: ...p window displays 7 Click the OK button The pop up window closes and your settings are saved The radio or radios restart and WiFi clients might need to reconnect Change the channel width for a radio U...

Page 92: ...plays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user...

Page 93: ...an environment in which WiFi devices operate at a shorter distance from the access point A longer guard interval works well in an environment with multiple SSIDs and WiFi devices that operate at a lo...

Page 94: ...ble only in the 11ax WiFi mode 6 Click the Apply button A warning pop up window displays 7 Click the OK button The pop up window closes and your settings are saved The radio or radios restart and WiFi...

Page 95: ...dio select 100 Max 50 25 12 5 or 4 Min The default is 100 Max 6 Click the Apply button A warning pop up window displays 7 Click the OK button The pop up window closes and your settings are saved The r...

Page 96: ...work password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page 26 The Dashboard page displays 4 Select Management Configuration Wireless Basic Wireles...

Page 97: ...e QoS Settings page displays 5 Enable or disable the following features for the radio by selecting the applicable Enable or Disable radio buttons Wi Fi Multimedia WMM WiFi Multimedia WMM is a subset o...

Page 98: ...Click the Apply button A warning pop up window displays 7 Click the OK button The pop up window closes and your settings are saved The radio or radios restart and WiFi clients might need to reconnect...

Page 99: ...e external captive portal to each WiFi network Facebook Wi Fi captive portal A Facebook business page that serves as a portal You can configure a single Facebook Wi Fi captive portal on the access poi...

Page 100: ...d an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The...

Page 101: ...ct URL check box is cleared a user is directed to the default web page Redirect URL Enter the title that is displayed on the captive portal login page If you do not customize the title the default tit...

Page 102: ...he captive portal login page select the EULA check box EULA Max 1 KB 9 To preview the captive portal login page click the Preview button The following figure shows an example that is the figure does n...

Page 103: ...security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one tha...

Page 104: ...on URL Enter the web authentication URL that is provided by the vendor Key Enter the key credential that is provided by the vendor This field is optional and depends on the authentication requirements...

Page 105: ...they get a message Oops Something went wrong Please try after some time 12 Select one of the following Allow HTTPS buttons to specify when secure HTTP HTTPS traffic is allowed to pass through Enable B...

Page 106: ...IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information se...

Page 107: ...configure the settings d To limit the session length click the Session length Edit button and configure the settings Clients are automatically logged out when the session length is exceeded 10 Refresh...

Page 108: ...e 44 3 Enter the access point user name and password The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously added the access...

Page 109: ...n for a captive portal or you want to use another Facebook account you can unregister the access point from Facebook Wi Fi and remove the access point s entry To unregister the access point from Faceb...

Page 110: ...on The capability to register is disabled However the access point s entry on the Facebook business page is not yet removed 6 Click the Apply button Your settings are saved 7 Go to the Facebook busine...

Page 111: ...al MAC access control lists Manage neighbor AP detection Set up RADIUS servers Enable L2 security Note For information about essential WiFi security network authentication and encryption see Set up an...

Page 112: ...ing you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password Th...

Page 113: ...omain are blocked For example if you add www google com all web pages in the www google com domain are blocked including for example www google com finance Blocked Keywords To add a keyword entry to t...

Page 114: ...point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or a...

Page 115: ...default a session expires after 45 minutes 7 Click the Apply button Your settings are saved Change the time out period for a user session When a user logs in to the local browser UI the session times...

Page 116: ...tion System Advanced User Accounts 5 Under Session Timeout use the Hours and Minutes fields to specify the period after which a session automatically expires and the user must log in again By default...

Page 117: ...ts display 5 To the right of the user account change the existing settings as needed User Name Enter another user name Password Enter another password between 8 and 64 characters in length The passwor...

Page 118: ...up window displays 6 Click the Delete button The pop up windows closes and the user account is removed Manage local MAC access control lists The access point supports eight local access control lists...

Page 119: ...enabled allows access to trusted stations by default Custom 3 If enabled allows access to trusted stations by default Custom 4 If enabled allows access to trusted stations by default By default these...

Page 120: ...for the MAC ACL that you want to set up The previous figure shows some examples Devices in the Available Stations table are automatically detected by the access point and are common to all MAC ACLs wh...

Page 121: ...ox for the device and click the Remove button You can search the Trusted Stations table When you remove a device from the Trusted Stations table after the access point redetects the device the device...

Page 122: ...rmat with each octet separated by a hyphen for example 00 11 22 33 44 55 You must separate entries with a comma The file must be in text format that is with a txt or cfg extension You can use a MAC AC...

Page 123: ...ss point and are common to all MAC ACLs which allows you to add a device to more than one MAC ACL A neighboring station displays as Neighbor and a connected station displays as connected 6 To change t...

Page 124: ...on the import list are placed in the Trusted Stations table c To remove a MAC address from the Trusted Stations table select the MAC address and click the Remove button You can search the Trusted Sta...

Page 125: ...ccess points APs in a radio band and you can classify them as known APs If you enable neighbor AP detection for a radio band the access point regularly scans the WiFi network collects information abou...

Page 126: ...ss point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or...

Page 127: ...ss points every hour This is the default setting Moderate The access point scans for neighbor access points every 30 minutes Aggressive The access point scans for neighbor access points every 15 minut...

Page 128: ...ccess points from the Known AP List After being detected these access points once more display in the Unknown AP List 10 Click the Apply button Your settings are saved Import an existing neighbor acce...

Page 129: ...d or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is adm...

Page 130: ...are replaced with the ones in the import list Merge MAC addresses in the Known AP List are merged with the ones in the import list b Click the Browse button and navigate to and select the import file...

Page 131: ...118 If you use a RADIUS MAC ACL you must define the ACL on the RADIUS server using the format in the following example for client MAC addresses in the RADIUS server If the client MAC address is 00 0a...

Page 132: ...ord Enter the password shared key that is used between the access point and the RADIUS server during the authentication or accounting process By default the password is sharedsecret 6 To enable accoun...

Page 133: ...gned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get...

Page 134: ...6 Click the Apply button Your settings are saved User Manual 134 Manage Access and Security Insight Managed WiFi 6E AXE7800 Tri band Multi Gig Access Point Model WAX630E...

Page 135: ...2 1Q VLAN and management VLAN Set an existing domain name Enable or disable Spanning Tree Protocol Enable or disable the network integrity check function Enable or disable IGMP snooping Enable or disa...

Page 136: ...rning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password...

Page 137: ...AN Primary DNS IP address of the secondary DNS server on your LAN or leave this field blank Secondary DNS 7 Click the Apply button Your settings are saved The access point restarts with the new IP set...

Page 138: ...r name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app enter...

Page 139: ...To set the 802 1Q VLAN and management VLAN 1 Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable o...

Page 140: ...s point tags all frames that it sends from its Ethernet interface Only the incoming frames that are tagged with known VLAN IDs are accepted Similarly change the ID for the untagged VLAN only if the hu...

Page 141: ...able or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the secu...

Page 142: ...nch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is...

Page 143: ...rrectly By default the network integrity check function is disabled To enable or disable the network integrity check function 1 Launch a web browser from a computer that is connected to the same netwo...

Page 144: ...eb browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigne...

Page 145: ...ss point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a sec...

Page 146: ...net cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the...

Page 147: ...AG connection both ports must function at the same speed Therefore for a LAG connection the speed of the LAN 1 port is limited to 1 Gbps However if you use the LAG connection for increased throughput...

Page 148: ...n window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on...

Page 149: ...oceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is...

Page 150: ...up window closes and your settings are saved The link aggregation capability is disabled User Manual 150 Manage the Local Area Network and IP Settings Insight Managed WiFi 6E AXE7800 Tri band Multi G...

Page 151: ...zone Manage the syslog settings Manage the firmware of the access point Manage the configuration file of the access point Reboot the access point from the local browser UI Schedule the access point t...

Page 152: ...sents the last six hexadecimal digits of the access point s MAC address The MAC address is listed on the product label The default WiFi passphrase is sharedsecret Web browser mode You can manage the a...

Page 153: ...e of the following radio buttons NETGEAR Insight The access point functions in NETGEAR Insight management mode Web browser The access point functions in Web browser management mode CAUTION When you ch...

Page 154: ...h an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an excepti...

Page 155: ...ess point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser secu...

Page 156: ...e or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the securit...

Page 157: ...e IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information...

Page 158: ...e time zone When the access point synchronizes its clock with a Network Time Protocol NTP server the page shows the date and time If the page does not show the correct date and time you might need to...

Page 159: ...ding to your settings For information about other time settings see Specify a custom NTP server on page 157 Manage the syslog settings If a syslog server is present on your network you can configure t...

Page 160: ...stored in flash memory You can check to see if new firmware is available and update the access point to the new firmware You can also visit the NETGEAR support website download the firmware manually...

Page 161: ...and update the access point 1 Launch a web browser from a computer that is connected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connecti...

Page 162: ...rd page 8 Read the new firmware release notes to determine whether you must reconfigure the access point after updating Manually download firmware and update the access point Downloading firmware to a...

Page 163: ...ord The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and m...

Page 164: ...in which xxxxxx represents the last six hexadecimal digits of the access point s MAC address The MAC address is listed on the product label The default WiFi passphrase is sharedsecret To revert to the...

Page 165: ...not interrupt the reversion For example do not close the browser click a link or load a new page Do not turn off the access point Wait until the access point finishes restarting and the Power Cloud LE...

Page 166: ...ify the following server settings Firmware File The name of the access point firmware file on the SFTP server SFTP Server IP The IP address of the SFTP server on your network User Name The user name t...

Page 167: ...login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warnin...

Page 168: ...he hour in 24 hour format mm is the minutes and ss is the seconds Examples of the name of a backup file are WAX6XX NETGEAR1A2B3C 06 18 21_16 44 12 config tar and WAX6XX WAX6XX 1A2B3C 06 18 21_16 44 12...

Page 169: ...C address or the system name dd is the date mm is the month yy is the year hh is the hour in 24 hour format mm is the minutes and ss is the seconds Examples of the name of a backup file are WAX6XX NET...

Page 170: ...y warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one that you specified The user name and password are case sensitive If you previously a...

Page 171: ...s admin The password is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access p...

Page 172: ...he access point you must use the Reset button After you reset the access point to factory default settings the password for the admin user name is password the access point s DHCP client is enabled th...

Page 173: ...n off the access point Wait until the access point finishes restarting and the Power Cloud LED turns solid green or solid blue Use the local browser UI to reset the access point You can use the access...

Page 174: ...the Restore Defaults button A warning pop up window displays 6 Click the Restore button The pop up windows closes and the configuration is reset to factory default settings When the reset is complete...

Page 175: ...er name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app ente...

Page 176: ...oint or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a securit...

Page 177: ...Note the following restrictions Wireless distribution system EEM is mutually exclusive with a wireless distribution system WDS see Set up a WiFi Bridge on page 216 Neighbor AP detection EEM does not...

Page 178: ...cified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Ins...

Page 179: ...cess points Display client distribution connected clients and client trends View WiFi and Ethernet traffic traffic and ARP statistics and channel utilization View or download tracked URLs View save do...

Page 180: ...ord is the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the...

Page 181: ...shboard if the page width on your device is sufficient otherwise it might be elsewhere and displays the following System name of the access point and country or region of operation Ethernet MAC addres...

Page 182: ...on The following settings are displayed System Name The access point NetBIOS name System Mode The access point system mode AP LAN1 MAC Address The MAC address of the LAN 1 Ethernet port of the access...

Page 183: ...Uptime The time since the access point was last restarted AP Interface Status A green icon indicates that the interface is in use A gray icon indicates that the interface is not in use IPv4 Settings s...

Page 184: ...the one that you specified The user name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insigh...

Page 185: ...Information section The following settings are displayed System Name The access point NetBIOS name System Mode The access point system mode AP LAN1 MAC Address The MAC address of the LAN 1 Ethernet p...

Page 186: ...re on the access point Bootloader Version The primary bootloader U Boot version that is installed on the access point Serial Number The serial number of the access point Current Time The current syste...

Page 187: ...irectly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning...

Page 188: ...points to the Known AP List on page 126 5 To display the most recent unknown access points click the Refresh button 6 To view the Known AP list click the Known AP tab At the top of the page for each r...

Page 189: ...e and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app enter the...

Page 190: ...scroll down to the Hours Trend pane The Hours Trend pane shows a graph with the number of clients the traffic in MBps or the channel utilization over a period that you can select The previous figure s...

Page 191: ...s and shows the following information MAC Address The MAC address of the client IP Address The IP address associated with the client Host Name The host name of the client OS The operating system that...

Page 192: ...iled Client Information page PMF Support If PMF is enabled on the access point indicates if the client supports PMF 13 If you opened the Detailed Client Information page click the Close button The Det...

Page 193: ...name and password are case sensitive If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app enter...

Page 194: ...tistics select Management Monitoring Statistics The page displays the network traffic statistics for both the WiFi and Ethernet interfaces of the access point since the access point started or reboote...

Page 195: ...ecurity warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and...

Page 196: ...client host name and the first URL of the list of URLs that the client accessed b To view all URLs that a WiFi client accessed click the link to the right of the first URL A pop up window displays all...

Page 197: ...t mode this is option is available from the Dashboard page by selecting Management Monitoring Cloud Logs To view save download or clear the logs 1 Launch a web browser from a computer that is connecte...

Page 198: ...es do the following a Click the Download Detailed Logs button Depending on the size of the file downloading the detailed log entries might take several minutes b Follow the directions of your browser...

Page 199: ...s a security warning you can proceed or add an exception for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user nam...

Page 200: ...information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one that you specified The user n...

Page 201: ...bell and notifications indicated by a blue bell with a description and time 6 To view more alarms and notification scroll down in the pop up window User Manual 201 Monitor the Access Point and the Net...

Page 202: ...to a WiFi network we mean an individual SSID or VAP The chapter includes the following sections Set NAT mode or Bridge mode for addressing and traffic Enable or disable client isolation for a WiFi net...

Page 203: ...er the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an exception for the security warning For more informa...

Page 204: ...o use This IP address must be different from the WLAN network address that you set in the previous step 8 Click the Apply button Your settings are saved Enable or disable client isolation for a WiFi n...

Page 205: ...ID display 6 Scroll down and click the Advanced tab The page expands 7 Under Wireless Client Isolation select one of the following radio buttons Disable Client isolation is disabled for the WiFi netwo...

Page 206: ...ton 10 Click the Apply button Your settings are saved Enable or disable URL tracking for a WiFi network You can enable the access point to track all URLs that are requested by WiFi clients that are co...

Page 207: ...Tracking is enabled for the WiFi network Disable URL Tracking is disabled for the WiFi network 8 Click the Apply button Your settings are saved Change the format of the DHCP offer messages in a WiFi n...

Page 208: ...the access point through the Insight Cloud Portal or Insight app enter the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page 2...

Page 209: ...f WiFi security for the WiFi network see Change the authentication and encryption for a WiFi network on page 72 Before you select a MAC ACL for a WiFi network review the policy of the ACL ACL policy t...

Page 210: ...rlier To change the MAC ACL policy MAC addresses in the ACL or both click the link next to the group For more information see Manage local MAC access control lists on page 118 Select the Radius MAC AC...

Page 211: ...on and managed the access point through the Insight Cloud Portal or Insight app enter the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insigh...

Page 212: ...stribution system WDS or Insight Instant Mesh WiFi network Advanced rate selection lets you configure the following settings for the 2 4 GHz and 5 GHz radio bands in a WiFi network the feature does no...

Page 213: ...describe the density level is that a selected level is mapped to a corresponding client density level WiFi mode minimum legacy rate beacon rate and minimum Modulation Coding Scheme MCS rate To config...

Page 214: ...ply basic fixed multicast rates from the Fixed Multicast Rate menu select one of the following rates depending on the radio band 2 4 GHz 1 2 5 5 or 11 Mbps or Auto By default Auto is 11 Mbps 5 GHz 6 1...

Page 215: ...nts In the default 11ax WiFi mode for the radios the setting can be as follows 2 4 GHz 802 11b g n ax which supports 802 11b clients or 802 11g n ax which does not 5 GHz 802 11a n ac ax which supports...

Page 216: ...see Install the Access Point in an Insight Instant Mesh WiFi Network on page 45 The chapter includes the following sections WiFi base station WiFi repeater and WiFi bridge requirements Set up a WiFi...

Page 217: ...ion The following figure shows two access points in a WiFi repeating setup with a WiFi base station on the left side and a single WiFi repeater on the right side Figure 10 WiFi bridge configuration be...

Page 218: ...ight need to disable the DHCP server function on the non NETGEAR access point that is the repeater CAUTION Before you set up a WiFi bridge between two access points enable STP on the access points see...

Page 219: ...ee Connect over WiFi using the NETGEAR Insight app on page 26 The Dashboard page displays 4 Select Management Configuration Wireless Bridge The page that displays lets you select a WDS profile WDS 1 W...

Page 220: ...cannot change this setting Passphrase The passphrase for the WDS connection For you to enable the WDS connection the passphrase on the remote access point must match the passphrase that you define in...

Page 221: ...ange is not specific to one radio the change affects all WiFi networks on the access point The chapter includes the following sections Manage the advanced WiFi settings for the radios Manage the maxim...

Page 222: ...onnected to the same network as the access point or directly to the access point through an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window...

Page 223: ...ings for the 2 4 GHz 5 GHz and 6 GHz radios individually but the check box for the 802 11n 256 QAM feature applies to the 2 4 GHz radio only the feature is always enabled for the 5 GHz and 6 GHz radio...

Page 224: ...hanged to 300 Beacon Interval 100 300 When the WiFi mode is 802 11n you can select the 802 11n 256 QAM check box to enable the 2 4 GHz radio to function over 256 quadrature amplitude modulation QAM wh...

Page 225: ...ble or disable 802 11h for the 5 GHz and 6 GHz radios but not for the 2 4 GHz radio 802 11h 6 Click the Apply button A warning pop up window displays 7 Click the OK button The pop up window closes and...

Page 226: ...point through the Insight Cloud Portal or Insight app enter the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page 26 The Dashb...

Page 227: ...ption for the security warning For more information see What to do if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password...

Page 228: ...hboard page can show information about the client and traffic distribution per radio as well as the client traffic and channel utilization for each radio see Display client distribution connected clie...

Page 229: ...ugh an Ethernet cable or WiFi connection 2 Enter the IP address that is assigned to the access point A login window displays If your browser displays a security warning you can proceed or add an excep...

Page 230: ...balancing select the small blue check box to the left of the Based On text 7 To change the load balancing settings do the following Based On Maximum Number Of Clients For each radio move the associate...

Page 231: ...oint is available to associate with during roaming For a business or enterprise network with multiple access points a sticky client can cause a drain on WiFi resources You can force sticky clients to...

Page 232: ...e check box forces sticky clients to disassociate from a radio Clearing the check box allows sticky clients to remain associated with a radio 6 Click the Apply button Your settings are saved Manage th...

Page 233: ...ugh the Insight Cloud Portal or Insight app enter the Insight network password for that location For more information see Connect over WiFi using the NETGEAR Insight app on page 26 The Dashboard page...

Page 234: ...oot access point cannot connect Troubleshoot WiFi connectivity for a WiFi client device Troubleshoot Internet browsing You cannot log in to the access point over a LAN connection Changes are not saved...

Page 235: ...if you get a browser security warning on page 44 3 Enter the access point user name and password The user name is admin The password is the one that you specified The user name and password are case s...

Page 236: ...capture process normal functioning of the access point is not affected The packet capture capability can be useful for analyzing a WiFi deployment monitoring a WiFi network debugging protocols determ...

Page 237: ...enu select one of the following interfaces on which packets must be captured br lan All packets are captured that is packets on the Ethernet interfaces 2 4 GHz radio 5 GHz radio and 6 GHz radio This i...

Page 238: ...enter the MAC address in hexadecimal format with each octet separated by a hyphen for example 00 11 22 33 44 55 Client Filter MAC Address Enter the maximum duration of the capture process that is if...

Page 239: ...on see Connect to the access point for initial configuration on page 23 Make sure that the WiFi client device supports the authentication and encryption that you are using for the WiFi network For mor...

Page 240: ...discovered access point that is not connected to the Insight cloud based management platform Solid blue The access point functions in Insight mode and is connected to the Insight cloud based manageme...

Page 241: ...ectly into the wall verify that the outlet is not switched off Make sure that you are using the NETGEAR power adapter for this product That is do not use the NETGEAR power adapter for another NETGEAR...

Page 242: ...rk In the unlikely situation that your network does not include a DHCP server you might need to configure a fixed static IP address on the access point see Disable the DHCP client and specify a fixed...

Page 243: ...to the Insight cloud based management platform If the access point functions in the NETGEAR Insight management mode and the Power Cloud LED does not light blue try the following troubleshooting steps...

Page 244: ...the extender access point cannot connect Check the following items or try the following troubleshooting steps Make sure that at least one root access point is available for the extender access point t...

Page 245: ...point as an extender to an Insight network location that includes one or more root access points see Connect the access point as an extender to a root access point using the Insight app on page 53 we...

Page 246: ...Insight Instant Mesh WiFi network If the Power Cloud LED does not stop blinking amber green and blue see Power Cloud LED does not stop blinking amber green and blue on page 244 When the configuration...

Page 247: ...evice driver is updated to the latest version on the WiFi client device Does the WiFi client device find the WiFi network If not check the WLAN LEDs If a WLAN LED is off the associated WiFi radio is p...

Page 248: ...your LAN and use the access point s local browser UI check the following Make sure that you are using the correct login information The user name is admin and the password is the one that you specifi...

Page 249: ...ess point does not save the changes that you make on a page do the following When entering configuration settings always click the Apply button before moving to another page or tab or your changes are...

Page 250: ...er for failed login attempts is reset after 24 hours For example if you enter the wrong password five times but enter the correct password at the sixth login attempt the five failed login attempts are...

Page 251: ...ng physical connections Check that the appropriate LEDs are on for your network devices If your access point and computer are connected to a separate Ethernet switch make sure that the link LEDs are l...

Page 252: ...connected as the default router If the IP configuration of your computer is assigned by DHCP this information is not visible in your computer s Network Control Panel Check to see that the network add...

Page 253: ...A Factory Default Settings and Technical Specifications This appendix includes the following sections Factory default settings Technical specifications 253...

Page 254: ...nnect over WiFi using the NETGEAR Insight app on page 26 AP login password WiFi network settings for initial setup and WiFi login The SSID for initial setup is NETGEARxxxxxx SETUP where xxxxxx is the...

Page 255: ...l enabled LEDs Disabled Energy Efficiency Mode WLAN settings for an individual WiFi network SSID or VAP Enabled Broadcast SSID 1 VLAN ID for WiFi clients WPA3 WAP2 Personal WPA3 uses SAE encryption WP...

Page 256: ...80 MHz Channel width 2 4 GHz radio Long 800 ns 5 GHz radio Long 800 ns 6 GHz radio Long 800 ns Guard interval 2 4 GHz radio Maximum 100 5 GHz radio Maximum 100 6 GHz radio Maximum 100 Output power 2 4...

Page 257: ...it of 50 pps 5 GHz radio Enabled with a limit of 50 pps 6 GHz radio Enabled with a limit of 50 pps Broadcast and multicast rate limiting 2 4 GHz radio Not applicable 5 GHz radio Disabled 6 GHz radio D...

Page 258: ...settings Continued Default Setting Feature Remote management Disabled SNMP User Manual 258 Factory Default Settings and Technical Specifications Insight Managed WiFi 6E AXE7800 Tri band Multi Gig Acc...

Page 259: ...en Enhanced and Open 802 11 security IEEE 802 11ax WiFi 6E WiFi Multimedia Prioritization WMM Wireless distribution system WDS WiFi standards 8 2 4 2 streams 2 4 GHz radio 2 streams 5 GHz radio 4 stre...

Page 260: ...Hardware interfaces 10 49 x 10 56 x 2 18 in 266 6 x 268 3 x 55 5 mm Dimensions W x D x H 2 31 lb 1050 g Weight 32 to 104 F 0 to 40 C Operating temperature 10 to 90 maximum relative humidity nonconden...

Page 261: ...t you use a flat Ethernet cable so that the cable fits in the narrow space between the access point and the surface on which it is mounted or placed Before you mount the access point first set up and...

Page 262: ...1 Mounting plate Figure 12 Metal bracket with T bar lock screw and 4 short screws Figure 13 3 tall screws and anchors for wall mounting User Manual 262 Mount the Access Point to a Wall or Ceiling Insi...

Page 263: ...soft mallet until the anchors are flush with the wall 5 Use the screws to attach the mounting plate to the wall Note Do not insert the screws into the wall without anchors 6 Connect an Ethernet cable...

Page 264: ...ess point to a T bar To mount the access point to a T bar 1 Slide the T bar partially into the metal bracket 2 Attach the metal bracket to the ceiling bar 3 Push the T bar over the ceiling bar User Ma...

Page 265: ...if you use a PoE switch or both a power adapter and an Ethernet cable to the access point before you attach the access point to the mounting plate The access point sits flat on the ceiling surface wh...

Page 266: ...attach it to the mounting plate 8 Turn the access point clockwise until it locks in the mounting plate User Manual 266 Mount the Access Point to a Wall or Ceiling Insight Managed WiFi 6E AXE7800 Tri b...

Page 267: ...User Manual 267 Mount the Access Point to a Wall or Ceiling Insight Managed WiFi 6E AXE7800 Tri band Multi Gig Access Point Model WAX630E...

Page 268: ...the center of the LEDs and your finger on the other side of the access point directly opposite the thumb 2 Press and hold the latch down to release the lock and keep the lock open 3 Turn the access p...

Page 269: ...from the mounting plate The mounting plate remains attached to the ceiling or the wall User Manual 269 Mount the Access Point to a Wall or Ceiling Insight Managed WiFi 6E AXE7800 Tri band Multi Gig A...

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