Troubleshooting
148
AC750 Wireless Dual Band Gigabit Router R6050
All LEDs Remain Lit
When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the
LEDs stay lit, a fault exists within the router.
If all LEDs are still lit one minute after power-up, try the following:
•
Unplug the router’s power adapter cord. Plug it in again and see if the router recovers.
•
To return the router to its factory settings, press and hold the
Restore Factory Settings
button.
For more information, see
Factory Default Settings
on page
156.
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support
.
Power LED Is Off or Blinking
If the Power LED
is off or blinking, try the following:
•
Make sure that the power adapter cord is securely connected to your router and securely
connected to a functioning power outlet.
•
Make sure that you are using the power adapter cord that NETGEAR supplied for this
product.
•
If the Power LED blinks slowly and continuously, the router firmware is corrupted. This
situation can happen if a firmware upgrade is interrupted, or if the router detects a
problem with the firmware. If the error persists, you have a hardware problem. For
recovery instructions or help with a hardware problem, contact technical support at
www.netgear.com/support
.
Power LED Stays Amber
When the router is turned on, the Power LED
turns amber for about 20 seconds and then
turns green. If the LED does not turn green, the router has a problem.
If the Power LED is still amber one minute after you turn on power to the router, try the
following:
•
Unplug the router’s power adapter cord. Plug it in again and see if the router recovers.
•
To return the router to its factory settings, press and hold the
Restore Factory Settings
button.
For more information, see
Factory Default Settings
on page
156.
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support
.
Internet LEDs Is Off
If the Internet LED
does not light, check the following:
