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Chapter 6: Troubleshooting

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93

Mobile Broadband 11n Wireless Router MBR1000 User Manual

5.

Using an external antenna for improved signal strength:

Troubleshooting Internet Browsing

If your router can obtain an IP address but your computer is unable to load any Web pages
from the Internet:

•

The traffic meter is enabled, and the limit might have been reached.

By configuring the traffic meter not to block, you can resume Internet access. If you have
an usage limit, your ISP might charge you for the overage.

•

Your computer might not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or
two DNS servers for your use. If you entered a DNS address during the router’s
configuration, reboot your computer and verify the DNS address as described in the
article you can access from

ITCP/IP Networking Basics

in Appendix B. Alternatively, you

can configure your computer manually with DNS addresses, as explained in your
operating system documentation

.

b

. Clear the

Use Internal Antenna

check box on the Mobile

Broadband Settings screen

a

. Install an external antenna.

c

. Click

Connect

to connect to the

Internet.

(The external antenna is an
optional accessory that you

can obtain.)

and then click

Apply

.

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Summary of Contents for MBR1200

Page 1: ...July 2010 202 10577 01 v1 0 350 East Plumeria Drive San Jose CA 95134 USA Mobile Broadband 11n Wireless Router MBR1000 User Manual ...

Page 2: ...rks NETGEAR the NETGEAR logo ReadyNAS ProSafe Smart Wizard Auto Uplink X RAID2 and NeoTV are trademarks or registered trademarks of NETGEAR Inc Microsoft Windows Windows NT and Vista are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions To improve internal design operational funct...

Page 3: ...work 25 Wireless Placement and Range Guidelines 25 Wireless Security Options 26 Manually Configuring Your Wireless Settings 27 Configuring WEP 28 Configuring WPA WPA2 or WPA WPA2 29 Using Push N Connect WPS to Configure Your Wireless Network 31 WPS Button 31 WPS PIN Entry 32 Adding Wireless Computers That Do Not Support WPS 33 Chapter 3 Content Filtering Viewing Selecting and Saving Logged Informa...

Page 4: ... Settings 62 Wireless Station Access Control 63 Restricting Access by MAC Address 63 Wireless Repeating Function 65 Port Forwarding and Port Triggering 66 Port Forwarding 66 Port Triggering 67 WAN Setup 68 Setting Up a Default DMZ Server 69 LAN Setup 71 DHCP Settings 72 Reserved IP Addresses 73 QoS Setup 74 QoS Priority Rule List 75 QoS Priority Rules 75 Dynamic DNS 78 Configuring Dynamic DNS 78 U...

Page 5: ...th to Your Router 95 Testing the Path from Your Computer to a Remote Device 95 Restoring the Default Configuration and Password 97 Problems with Date and Time 98 Appendix A Factory Default Settings and Technical Specifications Factory Default Settings 99 Technical Specifications 101 Appendix B Related Documents Appendix C Notification of Compliance Index ...

Page 6: ...ith the physical aspects of your Mobile Broadband 11n Wireless Router Router Stand Since the router is a vertical only device use the stand to position your router upright 1 Insert the tabs of the stand into the slot on the bottom of your router 2 Place your router near an AC power outlet in a location where you can connect cables as needed for your home network The router must also be located whe...

Page 7: ...urity see Using Push N Connect WPS to Configure Your Wireless Network on page 31 Wi Fi Turn the mobile broadband and Wi Fi radios in the router on and off Use the GUI to select whether the mobile broadband radio or the Wi Fi radio or both radios will be controlled by this button The default is the Wi Fi radio only Both radios are on by default Power Solid green The router is powered on and operati...

Page 8: ...green The local Ethernet ports have detected wired links with PCs Blinking Data is being transmitted or received Off No link is detected on these ports WAN Port Solid green The Ethernet WAN port has detected an active link Blinking Data is being transmitted or received Off No link is detected on these ports 2G 3G Solid blue Indicates the router is in 3G coverage Solid green Indicates the router is...

Page 9: ...Wireless Router MBR1000 User Manual Router Back Panel The back panel of the router contains port connections Figure 2 Ethernet LAN ports Power On Off button Power adapter input WAN port Connector for optional external antenna Slot for SIM card if required by ISP ...

Page 10: ...outer s MAC address serial number security PIN IMEI or ESN number and factory default login information Figure 3 Restore Factory Settings Press for 6 seconds Router label Router information Default access address Default user name and password Security PIN IMEI or ESN number Serial number MAC address located on left side of router Direction of SIM card insertion ...

Page 11: ... be configured for DHCP For help with configuring DHCP click the documentation that came with your computer or see the link to the online document in Preparing Your Network in Appendix B When you have logged in if you do not click Logout the router waits 5 minutes after no activity before it automatically logs you out To log in to the router 1 Type http www routerlogin net in the address field of ...

Page 12: ...eature during future logins by clearing the Check for Updated Firmware Upon Log in check box but NETGEAR recommends that you keep this feature enabled to ensure your router is using the latest updated firmware Router Status screen The Router Status screen displays the current router connection status See Router Status on page 47 4 You can use different methods to configure your router Select Setup...

Page 13: ... opens 2 Click Next The Configuration Assistant prompts you to set up your Internet connection and wireless network as described in the Mobile Broadband 11n Wireless Router MBR1000 Installation Guide a Select your Internet connection mode Use Ethernet first and if fail use mobile broadband connection Always use mobile broadband connection Always use Ethernet connection b Click Next c Select your c...

Page 14: ...epending on how you have chosen to connect to the Internet Broadband Settings on page 14 Mobile Broadband Settings on page 16 not required if using Ethernet connection only Ethernet Broadband Settings on page 18 not required if using mobile broadband connection only Broadband Settings To manually configure your broadband Internet settings 1 Log in to the router as described in Logging In to Your R...

Page 15: ...ction Method1 1 This field is available only when the Internet Connection Mode is Use Ethernet first and if fail use 3G mobile connection Select the failover method and enter the related information DNS lookup using WAN DNS Server Perform a DNS lookup by a hostname Ping this IP address Retry Interval is1 Enter the retry interval Failover after1 Enter how many retry attempts to make before failing ...

Page 16: ...gging In to Your Router on page 11 2 From the main menu select Mobile Broadband Settings 3 Adjust the settings as needed based on your Internet connection The fields in this screen are described in Table 3 4 The following buttons are available Connect Manually connect to the network Disconnect Disconnect from the current network Apply Apply the changes that you made Cancel Discard changes Refresh ...

Page 17: ...omatically When this check box is checked the unit might roam to any available operator in range and might incur roaming charges Use internal antenna If this check box is selected the router will use the internal antenna rather than the external antenna Wireless Button Configuration Select the option to determine the behavior of the WPS push button on the front panel when pressed Control Wi Fi Onl...

Page 18: ...onnection Require A Login Select the option based on the type of account you have with your ISP If you need to enter login information every time you connect to the Internet or you have a PPPoE account with your ISP select Yes Otherwise select No Then fill out the appropriate screen see Login required on page 19 or Login not required on page 21 Note If you have installed PPP software such as WinPo...

Page 19: ... Internet connection The fields in this screen are described in Table 4 Table 4 Ethernet Broadband Settings Fields When Login Required Fields and Checkboxes Description Internet Service Provider Select the service provided by your ISP Other PPPoE is the most common PPTP is used in Austria and other European countries Telstra BigPond is for Australia only ...

Page 20: ...t Manually Connect you must go to the Router Status screen and click the Connect button to connect to the Internet The manual connection does not time out and you have to click the Disconnect button on the Router Status screen to disconnect it Idle Timeout In Minutes An idle Internet connection will be terminated after this time period If this value is zero 0 then the router will keep the connecti...

Page 21: ...Chapter 1 Connecting to the Internet 21 Mobile Broadband 11n Wireless Router MBR1000 User Manual Login not required ...

Page 22: ...field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name If you have a cable modem this is usually the workgroup name Internet IP Address If you log in to your service or your ISP did not provide you with a fixed IP address the router finds an IP address for you automatically when you connect Select Get Dynamically From ISP If you have a fixe...

Page 23: ... to as the computer s MAC Media Access Control address Usually select Use Default MAC Address If your ISP requires MAC authentication then select either Use Computer MAC Address to disguise the router s MAC address with the computer s own MAC address or Use This MAC Address to manually type the MAC address for a different computer The format for the MAC address is XX XX XX XX XX XX This value migh...

Page 24: ... and the wireless security settings must be the same for the router and wireless computers or wireless adapters NETGEAR strongly recommends that you use wireless security Note Computers can connect wirelessly at a range of several hundred feet If you do not use wireless security this can allow others outside your immediate area to access your network ...

Page 25: ...uidelines The range of your wireless connection can vary significantly based on the physical placement of the router The latency data throughput performance and notebook power consumption of wireless adapters also vary depending on your configuration choices For best results place your router according to the following guidelines Near the center of the area in which your PCs will operate In an ele...

Page 26: ...known PCs cannot wirelessly connect to the router Restricting access by MAC address adds an obstacle against unwanted access to your network but the data broadcast over the wireless link is fully exposed Turn off the broadcast of the wireless network name SSID If you disable broadcast of the SSID only devices that have the correct SSID can connect This nullifies wireless network discovery feature ...

Page 27: ...gure and test your computers for wireless connectivity Set up your wireless computers with the same SSID and wireless security settings as your router Check that they have a wireless link and are able to obtain an IP address by DHCP from the router If there is interference adjust the channel Table 6 Wireless Settings Settings Description Wireless Network Name SSID The SSID is also known as the wir...

Page 28: ...one You can use this setting to establish wireless connectivity before implementing wireless security NETGEAR strongly recommends that you implement wireless security WEP Use encryption keys and data encryption for data security You can select 64 bit or 128 bit encryption See Configuring WEP on page 28 WPA PSK TKIP Allow only computers configured with WPA to connect to the router See Configuring W...

Page 29: ... in your network Passphrase To use a passphrase to generate the keys enter a passphrase and click Generate This automatically creates the keys Wireless stations must use the passphrase or keys to access the router Note Not all wireless adapters support passphrase key generation Key 1 Key4 These values are not case sensitive You can manually enter the four data encryption keys These values must be ...

Page 30: ...ed when you click Apply If this happens reconfigure your wireless computer to match the new settings or access the router from a wired computer to make further changes To configure WPA or WPA2 in the router 1 Log in to the router as described in Logging In to Your Router on page 11 2 Select Wireless Settings from the main menu 3 On the Wireless Setting screen select the radio button for the WPA or...

Page 31: ...le devices NETGEAR suggests that you set up your wireless network and security settings manually first and use WPS only for adding WPS capable devices WPS Button Any wireless computer or wireless adapter that will connect to the router wirelessly is a client The client must support a WPS button and must have a WPS configuration utility such as the NETGEAR Smart Wizard or Atheros Jumpstart To use t...

Page 32: ... or Mozilla Firefox You should see the router s Internet LED blink indicating communication to the ISP Note If no WPS capable client devices are located during the 2 minute time frame the SSID does not change and no security is set up WPS PIN Entry Any wireless computer or device that will connect to the router wirelessly is a client The client must support a WPS PIN and must have a WPS configurat...

Page 33: ...et from any computer connected to your router launch an Internet browser such as Mozilla Firefox You should see the router s Internet LED blink Adding Wireless Computers That Do Not Support WPS If you set up your network with WPS and now you want to add a computer that does not support WPS you must manually configure that computer For information about how to view the wireless settings for the rou...

Page 34: ...changes take effect Write down your settings All existing wireless clients are disassociated and disconnected from the router 5 For the non WPS devices that you want to connect open the networking utility and follow the utility s instructions to enter the security settings that you selected in Step 3 the SSID WPA PSK WPA2 PSK security method and passphrase 6 For the WPS devices that you want to co...

Page 35: ... This chapter describes how to use the basic firewall features of the router to protect your network Note For information about the advanced content filtering features port forwarding and port triggering see Port Forwarding and Port Triggering on page 66 ...

Page 36: ... Note You can enable e mail notification to receive these logs in an email message See Enabling Security Event Email Notification on page 44 Log entries and action buttons are described in the following table Table 7 Security Log Entry and Button Descriptions Field or Button Description Current time The date and time the log entry was recorded Description or action The type of event and what actio...

Page 37: ...tamp as Day Year Month Date Hour Minute Second Activation and Administration Tue 2002 05 21 18 48 39 NETGEAR activated This entry indicates a power up or reboot with initial time entry Tue 2002 05 21 18 55 00 Administrator login successful IP 192 168 0 2 Thu 2002 05 21 18 56 58 Administrator logout IP 192 168 0 2 This entry shows an administrator logging in to and out from IP address 192 168 0 2 T...

Page 38: ... 50 33 UDP packet dropped Source 64 12 47 28 10714 WAN Destination 134 177 0 11 6970 LAN Inbound Default rule match Sun 2002 05 22 21 02 53 ICMP packet dropped Source 64 12 47 28 0 WAN Destination 134 177 0 11 0 LAN Inbound Default rule match These entries show an inbound FTP port 21 packet User Datagram Protocol UDP packet port 6970 and Internet Control Message Protocol ICMP packet port 0 being d...

Page 39: ...fy as off limits Denial of service DoS protection Detects and thwarts DoS attacks such as Ping of Death SYN flood LAND attack and IP spoofing Blocking unwanted traffic from the Internet to your LAN The router allows you to restrict access to Internet content based on Web addresses and Web address keywords 1 Log in to the router as described in Logging In to Your Router on page 11 2 On the main men...

Page 40: ...the list click Delete Keyword and then click Apply 6 To specify a trusted user enter that computer s IP address in the Trusted IP Address field and then click Apply You can specify one trusted user which is a computer that will be exempt from blocking and logging Since the trusted user will be identified by an IP address you should configure that computer with a fixed IP address 7 Click Apply to s...

Page 41: ...g Per Schedule Turn on keyword blocking according to the settings in the Schedule screen Always Turn on keyword blocking all the time independent of the Schedule screen 4 Click Add and the following screen displays 5 Either select a service from the Service Type drop down list or use the Service Type User Defined field to create a custom service 6 Click Add to create the service and it will be lis...

Page 42: ...ies If your time zone is currently in daylight savings time select the Automatically adjust for daylight savings time check box 4 Click Apply to save your settings Scheduling Firewall Services If you enabled service blocking in the Block Services screen or port forwarding in the Ports screen you can set up a schedule for when blocking occurs or when access is not restricted 1 Log in to the router ...

Page 43: ...al 4 Enter the values in 24 hour time format For example 10 30 a m would be 10 hours and 30 minutes and 10 30 p m would be 22 hours and 30 minutes If you set the start time after the end time the schedule will be effective through midnight the next day 5 Click Apply to save your changes ...

Page 44: ...s and logs Use a full email address such as ChrisXY myISP com My mail server requires authentication Select this check box if you need to log in to your SMTP server to send email If you select this feature you must enter the user name and password for the mail server Tip If you cannot remember this information check the settings in your email program 3 Specify when you want the alerts and logs to ...

Page 45: ...e Weekly Daily or Hourly option is selected and the log fills up before the specified period the log is automatically e mailed to the specified email address After the log is sent it is cleared from the router s memory If the router cannot e mail the log file the log buffer might fill up In this case the router overwrites the log and discards its contents 4 Click Apply so that your changes take ef...

Page 46: ...Chapter 4 Managing Your Network 46 4 Managing Your Network 4 This chapter describes how to perform network management tasks with your Mobile Broadband 11n Wireless Router ...

Page 47: ...t Router Status to view this screen You can use this screen to view the status of the router to show statistics or to view the connection status For information about the fields on this screen see Table 8 See Showing Statistics on page 49 for information about statistics For information about the Internet connection see Connection Status on page 50 ...

Page 48: ...Internet connection which is PPP Point to Point IP Subnet Mask The IP subnet mask used by the router s USB port Gateway IP Address The IP address used by the router Domain Name Server The DNS server IP addresses used by the router These addresses are usually obtained dynamically from the ISP LAN Port MAC Address The Ethernet MAC address used by the router s LAN port IP Address The LAN port IP addr...

Page 49: ... Description Status The link status Note that LAN2 LAN3 and LAN4 are guest networks TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collisions on this port since reset or manual clear Tx B s The average egress line utilization for this port Rx B s The average in...

Page 50: ...e router is connected to the Internet No USB Device Attached The router does not detect a USB modem connected to its USB port Either the modem is disconnected or it is not correctly seated To correct the problem remove the modem and reinsert it into the port Received Signal Quality in dBm Modem radio reception A small negative number indicates good signal quality Bytes Transmitted The number of by...

Page 51: ...ough the broadband port Connecting to Server The connection status Negotiation Success or Failed Authentication Success or Failed Getting IP Address The IP address assigned to the WAN port by the ADSL Internet Service Provider Getting Network Mask The network mask assigned to the WAN port by the ADSL Internet Service Provider Table 10 Connection Status Fields Continued Field Description ...

Page 52: ...that the router discovered on the local network From the main menu under Maintenance select Attached Devices For each device the table shows the IP address device name if available and the Ethernet MAC address If the router is rebooted this data is lost until the router rediscovers the devices To force the router to look for attached devices click the Refresh button ...

Page 53: ...nce on the main menu select Backup Settings to display the Backup Settings screen 3 Click Save to save a copy of the current settings 4 Store the cfg file on a computer on your network Restoring the Configuration from a File To restore the configuration 1 Log in to the router Type http www routerlogin net in the address field of your Internet browser Enter admin for the user name and your password...

Page 54: ...select Backup Settings 2 Click Erase The router reboots After an erase the router password is password the LAN IP address is 192 168 0 1 and the router DHCP client is enabled Note To restore the factory default settings when you do not know the login password or IP address press the Restore Factory Settings button on the bottom of the router for 6 seconds ...

Page 55: ...rd can be up to 30 characters Changing the Built In Password 1 To log in to the router type http www routerlogin net in the address field of your Internet browser Enter admin for the user name and your password or the default password Note If you changed the password and do not remember what it is you can reset the router to its factory default settings See Restoring the Default Configuration and ...

Page 56: ...security the administrator login to the router configuration times out after a period of inactivity To change the login time out period 1 In the Set Password screen type a number in the Administrator login times out field The suggested default value is 5 minutes 2 Click Apply to save your changes or click Cancel to keep the current period ...

Page 57: ...g Display the routing table to identify what other routers the router is communicating with Reboot the router to enable new network configurations to take effect or to clear problems with the router s network connection From the main menu under Maintenance select Diagnostics Ping Ping an IP address Lookup A Domain Name Server DNS converts the Internet name such as www netgear com to an IP address ...

Page 58: ...58 Chapter 4 Managing Your Network Mobile Broadband 11n Wireless Router MBR1000 User Manual Save Save diagnostic information ...

Page 59: ...port HTTP uploads NETGEAR recommends using Microsoft Internet Explorer 5 0 or later or Mozilla Firefox 2 0 or later 2 Log in to the router Type http www routerlogin net in the address field of your Internet browser Enter admin for the user name and your password or the default password 3 From the main menu under Maintenance select Router Upgrade to display this screen 4 Click Browse to locate the ...

Page 60: ...Chapter 5 Advanced 60 5 Advanced 5 This chapter describes how to configure the advanced features of your Mobile Broadband 11n Wireless Router ...

Page 61: ...select SIM Settings to display the following screen Table 11 SIM Settings Field Description Enabling or Disabling the PIN Code Controls whether the PIN code on the SIM card will be used to connect to the network Changing the PIN Code Changes the PIN code on the SIM card SIM status Current SIM card access status ...

Page 62: ...d be left at their default settings Router PIN The PIN number used for Push N Connect Disable Router PIN By default this check box is cleared This allows the WPS clients to discover the router s PIN Keep Wireless Settings By default this check box is cleared This allows the router to automatically generate the SSID and WPA WPA2 security settings when it implements WPS After WPS is implemented the ...

Page 63: ... access to your network by not broadcasting the wireless network name SSID To do this clear the Enable SSID Broadcast check box on the Wireless Settings screen and then click Apply Wireless devices will not see your router You must configure your wireless devices to match the wireless network name SSID of the router Note The SSID of any wireless access adapters must match the SSID you configure in...

Page 64: ...ng screen 3 You can add devices to the list using either of the following methods If the computer is in the Available Wireless Cards table select its radio button to capture its MAC address Use the Wireless Card Entry fields to enter the MAC address of the device to be added The MAC address can usually be found on the bottom of the wireless device If no device name appears when you enter the MAC a...

Page 65: ...reless station You must enter the MAC address physical address of the other Base Station mode wireless station in the field provided WEP WPA PSK TKIP can and should be used to protect this communication Wireless Base Station Select this only if this MBR1000 is the master for a group of Repeater mode wireless stations The other Repeater mode wireless stations must be set to Wireless Repeater mode u...

Page 66: ...router detects traffic on the specified outbound port it remembers the IP address of the computer that sent the data and triggers the incoming port Incoming traffic on the triggered port is then forwarded to the triggering computer Port triggering allows requests from the Internet only after a designated port is triggered Port triggering applies to chat and Internet games Port Forwarding To set up...

Page 67: ... From the main menu under Advanced select Port Forwarding Port Triggering 2 Select the Port Triggering radio button to display the following screen 3 Click Add Service and fill in the fields in the Add Service screen The service appears in the list For more detailed information see the Port Forwarding Port Triggering help ...

Page 68: ...use the Broadband Settings screen as described in Manually Configuring Your Internet Settings on page 14 To view or change the WAN setup 1 From the main menu select WAN Setup to display the WAN Setup screen 2 Make the changes that you want and then click Apply to save the settings The WAN Setup fields are described in the following table ...

Page 69: ... your network This computer is called the default DMZ server Table 14 WAN Setup Settings Setting Description Disable SPI Firewall This check box is usually cleared so that the firewall protects your LAN against port scans and denial of service attacks This check box should be selected only in special circumstances Default DMZ Server This feature is sometimes helpful when you are using some online ...

Page 70: ... MBR1000 User Manual To assign a computer or server to be a default DMZ server 1 Go to the WAN Setup screen as described in the previous section 2 Select the Default DMZ Server check box 3 Type the IP address for that server 4 Click Apply to save your changes ...

Page 71: ... use in private networks and should be suitable in most applications If your network has a requirement to use a different IP addressing scheme you can make those changes in this screen Tip If you change the LAN IP address of the router while connected through the browser you will be disconnected and so will others connected to the router To connect to the router you must open a new connection to t...

Page 72: ...tarting IP Address and Ending IP Address fields These addresses should be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme you should define a range between 192 168 0 2 and 192 168 0 254 although you might want to save part of the range for devices with fixed addresses Table 15 LAN IP Setup Settings Description Device Name LAN TCP IP Setup IP Ad...

Page 73: ...ou specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it access the router s DHCP server Reserved IP addresses should be assigned to servers that require permanent IP settings To reserve an IP address 1 Click the Add button 2 In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the...

Page 74: ...iority than normal traffic For WMM to function correctly wireless clients must also support WMM Turn Internet Access QoS On If you enable QoS the QoS function works to prioritize Internet access traffic For the applications that already exist in the drop down list e g On line Gaming Ethernet LAN Port or a specified MAC address you can modify the priority level by clicking the Edit button or clicki...

Page 75: ...Wireless Router MBR1000 User Manual QoS Priority Rule List From the QoS Setup screen click Setup QoS Rule to display the following screen QoS Priority Rules From the QoS Priority Rule List click Add Priority Rule to display the following screen ...

Page 76: ...ant list 3 Select the priority level Highest High Normal or Low 4 You can also type the name in the QoS Policy field for this rule if you prefer 5 Click Apply For Ethernet LAN Ports To set up the priority for LAN port 1 Select Ethernet LAN Port from the Priority Category list 2 Select the LAN port number you plan to specify the priority level for those computers connecting on this LAN port 3 Selec...

Page 77: ...also type the name in the QoS Policy field for this rule if you prefer 7 Click the Edit button 8 Click Apply To add the priority for specified computer via its MAC address 1 Choose MAC Address from the Priority Category list 2 Enter the MAC address for the computer for which you are specifying the priority 3 You can also type a name that is easy to remember in the Device Name fields 4 Select the p...

Page 78: ...vider and obtain an account with them After you have configured your account information in the router whenever your ISP assigned IP address changes your router will automatically contact your Dynamic DNS service provider log in to your account and register your new IP address Configuring Dynamic DNS WARNING If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x the Dynamic D...

Page 79: ...our host name is myName The password can be a key for your Dynamic DNS account 6 If your Dynamic DNS provider allows the use of wildcards in resolving your URL you can select the Use wildcards check box to activate this feature For example the wildcard feature will cause yourhost dyndns org to be aliased to the same IP address as yourhost dyndns org 7 Click Apply to save your configuration ...

Page 80: ...second static route was created to your local network for all 192 168 0 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your router forwards your request to the ISP The ISP forwards your request to the company where you are employed and the request is likely to be denied by the company s firewall In this case you must define a static route telling y...

Page 81: ... will not be reported in RIP Active Select this check box to make this route effective Destination IP Address and IP Subnet Mask If the destination is a single host type a subnet value of 255 255 255 255 Gateway IP Address This must be a router on the same LAN segment as the router Metric Type a number between 2 and 15 This represents the number of routers between your network and the destination ...

Page 82: ...ote management For security restrict access to as few external IP addresses as practical To allow access from any IP address on the Internet select Everyone To allow access from a range of IP addresses on the Internet select IP Address Range Enter a beginning and ending IP address to define the allowed range To allow access from a single IP address on the Internet select Only This Computer Enter t...

Page 83: ...Chapter 5 Advanced 83 Mobile Broadband 11n Wireless Router MBR1000 User Manual http 134 177 0 123 8080 Note In this case you must include http in the address ...

Page 84: ...ntrol points have current device status at the expense of additional network traffic Longer durations might compromise the freshness of the device status but can significantly reduce network traffic Advertisement Time To Live The time to live for the advertisement is measured in hops for each UPnP packet sent A hop is the number of steps allowed to propagate for each UPnP advertisement before it d...

Page 85: ...ld like to record and restrict the volume of Internet traffic select the Traffic volume control by radio button You can select one of the following options for controlling the traffic volume No Limit No restriction is applied when the traffic limit is reached Download only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing t...

Page 86: ...er 5 Advanced Mobile Broadband 11n Wireless Router MBR1000 User Manual 9 Click the Traffic Status button if you want a live update on Internet traffic status on your router 10 Click Apply to save your settings ...

Page 87: ...col TR 069 allows an Auto Configuration Server ACS to perform auto configuration provision collection and diagnostics for this device Note Use the information provided by your ISP Incorrect information prevents the ISP from remotely managing this router From the main menu select TR069 to display the following screen ...

Page 88: ...ed go to the section indicated Is the router on Have I connected the router correctly Go to Basic Functioning on page 89 I can t access the router s configuration with my browser Go to Troubleshooting Access to the Router Main Menu on page 91 I ve configured the router but I can t access the Internet Go to Troubleshooting the ISP Connection on page 92 I want to clear the configuration and start ov...

Page 89: ...is lit when the router has detected a mobile broadband signal A blue LED indicates excellent coverage A green LED indicates good coverage An amber LED indicates marginal coverage If any of these conditions does not occur refer to the following table Table 17 Troubleshooting with the LEDs LED Action Power Power LED is off Make sure that the power cord is correctly connected to your router and that ...

Page 90: ...rkstation Make sure that power is turned on to the connected hub or workstation WAN Port WAN LED is off If this LED does not light when an Ethernet connection is made using the Ethernet connection option check the following Make sure that the Ethernet cable connections are secure at the router and at the modem Make sure that power is turned on to the modem 2G 3G 2G 3G LED is off The router cannot ...

Page 91: ...address is in this range check the connection from the computer to the router and reboot your computer If your router s IP address was changed and you do not know the current IP address clear the router s configuration to factory defaults This will set the router s IP address to 192 168 0 1 This procedure is explained in Restoring the Default Configuration and Password on page 97 Make sure that yo...

Page 92: ...r yet do so now 2 Wireless broadband coverage is available where the unit is located 3 Access the router main menu to verify that the broadband settings are correct Check with your ISP if you are unsure 4 Check the location of the router a Move the router closer to a window for better access to the Internet signal A blue Signal LED indicates excellent coverage A green Signal LED indicates good cov...

Page 93: ...NS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration reboot your computer and verify the DNS address as described in the article you can access from ITCP IP Networking Basics in Appendix B Alterna...

Page 94: ...al Your computer might not have the router configured as its TCP IP router If your computer obtains its information from the router by DHCP reboot the computer and verify the router address as described in the online document you can access from ITCP IP Networking Basics in Appendix B ...

Page 95: ...e this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not working correctly you could have one of the following problems Wrong physical connections Make sure that the LAN port LED is on If the LED is off follow the instructions...

Page 96: ...ibed in the online document you can access from Preparing Your Network in Appendix B Make sure that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device Check that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your PC enter that host name as the account name in the...

Page 97: ...ssword to password and the IP address to 192 168 0 1 You can erase the current configuration and restore factory defaults in two ways Use the Erase feature see Erasing the Configuration on page 53 Press the Restore Factory Settings button on the bottom of the router for 6 seconds Use this method for cases when the administration password or IP address is not known The factory default settings are ...

Page 98: ...s stamped with the date and time of day Problems with the date and time function can include the following Date shown is January 1 2000 Cause The router has not yet successfully reached a network time server Check that your Internet access settings are configured correctly If you have just completed configuring the router wait at least 5 minutes and check the date and time again Time is off by one...

Page 99: ...on settings that are shown in the following table Feature Default Behavior Router login User login URL http www routerlogin net or http www routerlogin com User name case sensitive admin Login password case sensitive password Internet Connection WAN MAC address Use default address WAN MTU size 1500 Port speed AutoSense Local network LAN LAN IP 192 168 0 1 Subnet mask 255 255 255 0 RIP direction No...

Page 100: ... Transmission speed Auto maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Country Region United States in North America otherwise varies by region RF channel Auto Operatin...

Page 101: ...Hz input Europe 230V AC 50 Hz input Japan 100V AC 50 60 Hz input All regions output 12V DC 1 0A output Physical specifications Dimensions 6 8 in x 5 03 in x 1 28 in 173 mm x 128 mm x 33 mm Weight 0 65 lbs without the stand 0 29 kg Environmental Specifications Operating temperature 0 to 40 C 32º to 104º F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic Emissions FCC Pa...

Page 102: ...s http documentation netgear com reference enu winzerocfg index htm ITCP IP Networking Basics http documentation netgear com reference enu tcpip index htm Wireless Networking Basics http documentation netgear com reference enu wireless index htm Preparing Your Network http documentation netgear com reference enu wsdhcp index htm Virtual Private Networking Basics http documentation netgear com refe...

Page 103: ...Appendix B Related Documents 103 Mobile Broadband 11n Wireless Router MBR1000 User Manual ...

Page 104: ...e National regulatory authority Note This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this user s guide may not be available in your version of the product Interference Reduction Table Household Appliance Recommended Minimum Distance between NETGEAR equipment and household appliance to reduce interference in ...

Page 105: ...adiolan je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999 5 ES Dansk Danish Undertegnede NETGEAR Inc erklærer herved at følgende udstyr Radiolan overholder de væsentlige krav og øvrige relevante krav i direktiv 1999 5 EF Deutsch German Hiermit erklärt NETGEAR Inc dass sich das Gerät Radiolan in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen e...

Page 106: ...iczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999 5 EC Português Portuguese NETGEAR Inc declara que este Radiolan está conforme com os requisitos essenciais e outras disposições da Directiva 1999 5 CE Slovensko Slovenian NETGEAR Inc izjavlja da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999 5 ES Slovensky Slovak NETGEAR Inc ...

Page 107: ...MZ server 69 Dynamic DNS 78 E Ethernet broadband settings 18 F factory settings restoring 53 Firmware Upgrade Assistant 12 FLASH memory 59 I Internet connection auto detecting connection type 13 Internet traffic statistics 85 IP addresses auto generated 91 K keywords blocking 39 L LAN setup 71 LEDs 7 logging in 11 logging out 11 logs sending 44 M MAC address 96 location of 64 restricting access by...

Page 108: ...me zone 42 timeout administrator login 56 time stamping 42 TR 069 setup 87 trademarks 2 Traffic Counter 85 traffic metering 85 traffic status 86 troubleshooting 88 trusted host 40 U Universal Plug and Play UPnP 84 updating firmware 12 W WAN setup 68 websites blocking 39 WEP 26 28 Wi Fi 7 WINS 73 wireless network planning 25 range and interference 25 viewing or changing settings 27 wireless repeati...

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