NETGEAR GS110EMX User Manual Download Page 73

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Diagnostics and Troubleshooting

This chapter contains the following sections:

•

Test Cable Connections

•

Resolve a Subnet Conflict to Access the Switch

•

Hardware Troubleshooting Chart

Summary of Contents for GS110EMX

Page 1: ...User Manual 8 Port Gigabit Ethernet Smart Managed Plus Switch with 2 Port 10G Multi Gig Uplinks Model GS110EMX NETGEAR Inc 350 E Plumeria Drive October 2018 San Jose CA 95134 USA 202 11810 04...

Page 2: ...0057103 for safety and warranty information Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Revision H...

Page 3: ...R Switch Discovery Tool 19 Set Up a Fixed IP Address for the Switch 21 Set Up a Fixed IP Address for the Switch Through a Network Connection 21 Set Up a Fixed IP Address for the Switch by Connecting D...

Page 4: ...54 Specify a VLAN for IGMP Snooping 55 Set Up Link Aggregation 56 Set Up a Static Link Aggregation Group 56 Set Up a Link Aggregation Control Protocol Group 57 Set Up the LACP System Priority for the...

Page 5: ...Hardware Troubleshooting Chart 75 Appendix A Factory Default Settings and Technical Specifications Factory Default Settings 78 Basic Technical Specifications 79 Appendix B Mount the Switch Attach the...

Page 6: ...lity of Service QoS and set up prioritization and rate limiting for individual ports The switch supports port based or 802 1Q based VLANs IGMP snooping for multicast operation and link aggregation for...

Page 7: ...1 Switch package contents The package contains the following items Switch Power adapter varies by region Rack mount brackets for rack installation Rack mount screws for rack installation Installation...

Page 8: ...Defaults Button to Reset the Switch on page 69 B Eight RJ 45 Gigabit Ethernet ports numbered 1 through 8 that support 1G 100M and 10M C Two RJ 45 10 Gig Multi Gig Ethernet ports numbered 9 and 10 tha...

Page 9: ...device is detected Both LEDs blinking green Traffic is detected on the 1G link Green Green Port LEDs for ports 1 through 8 Left LED solid green right LED off A 100M link with a powered on device is d...

Page 10: ...ht LED off Traffic is detected on the 5G link Off Green Left LED off right LED solid green A 2 5G link with a powered on device is detected Left LED off right LED blinking green Traffic is detected on...

Page 11: ...DC connector for the power adapter Switch Label The switch label on the bottom panel of the switch shows the serial number MAC address default login information and other information for the switch Fi...

Page 12: ...a lightning bolt can expose you to electrical shock We recommend that only a trained technician services components inside these compartments If any of the following conditions occur unplug the produc...

Page 13: ...oltage and current rating of the cable must be greater than the ratings marked on the product To help prevent electric shock plug the system and peripheral power cables into properly grounded electric...

Page 14: ...ins the following sections Set Up the Switch in Your Network and Power On the Switch Methods to Discover and Access the Switch Access the Switch and Discover the IP Address of the Switch Use the NETGE...

Page 15: ...les can support up to 100 meters 328 feet Table 3 Cables and speeds Cable Type Speed Category 5 Cat 5 or higher rated 100 Mbps Category 5e Cat 5e or higher rated 1 Gbps 2 5 Gbps or 5 Gbps Category 6 C...

Page 16: ...ending on nature and size of your network do the following Business network Connect port 9 or 10 on the switch A to a LAN port on a 10G aggregation switch B that is connected to a network router C tha...

Page 17: ...he NETGEAR ProSAFE Plus Utility on a Windows based computer and use the utility to discover the switch in your network and perform basic configurations see Use the NETGEAR ProSAFE Plus Utility to Acce...

Page 18: ...Up a Fixed IP Address for the Switch on page 21 to make sure that the new bookmark always links to the login page for the switch even after you restart the switch Access the Switch From a Mac Using Bo...

Page 19: ...ery Tool lets you discover the switch in your network and access the local browser interface of the switch from a Mac or a 64 bit Windows based computer If your Mac does not support Bonjour use the fo...

Page 20: ...tch click the ADMIN PAGE button The login page of the local browser interface opens 11 Enter the switch password The default password is password The password is case sensitive The Switch Information...

Page 21: ...switch over a network connection you can change the IP address of the switch by using an Ethernet cable and making a direct connection to the switch see Set Up a Fixed IP Address for the Switch by Co...

Page 22: ...ou cannot connect to the switch over a network connection you can change the IP address of the switch by using an Ethernet cable and making a direct connection to the switch To disable the DHCP client...

Page 23: ...and install the switch in your network For more information see Set Up the Switch in Your Network and Power On the Switch on page 15 11 Restore your computer to its original IP address 12 Verify that...

Page 24: ...is network and tap the NEXT button 5 You can now add a device Choose one of the following options Add a device by scanning your network Add a device by entering its serial number Add a device by scann...

Page 25: ...hese on the computer that you use to configure the switch Note Instead of disabling security services you can also configure your computer s security software to allow broadcast UDP packets to go thro...

Page 26: ...he Help tab of the utility or you can download it by visiting downloadcenter netgear com Change the Password The default password to access the switch is password We recommend that you change this pas...

Page 27: ...ines the technical support process However you can also register your product through the local browser interface To register your product through the local browser interface 1 Connect your computer t...

Page 28: ...7 Follow the onscreen process to register your product User Manual 28 Install and Access the Switch in Your Network 8 Port Gigabit Ethernet Smart Managed Plus Switch Model GS110EMX...

Page 29: ...he following sections VLAN Overview Create Basic Port Based VLANs Assign Ports to Multiple Port Based VLANs Create 802 1Q Based VLANs in a Basic Configuration Create 802 1Q Based VLANs in an Advanced...

Page 30: ...orts that are not in the VLAN However for you to be able to use an 802 1Q VLAN you must know the VLAN ID Create Basic Port Based VLANs A port based VLAN configuration lets you assign ports on the swit...

Page 31: ...all in the VLAN ID field for the port that you want to use for the uplink Note If ports are members of the same LAG you must assign them to the same VLAN 10 Click the Apply button Your settings are sa...

Page 32: ...Your settings are saved The VLAN Configuration and VLAN Membership sections display 9 In the VLAN Identifier menu select the VLAN 10 Select the ports that you want to add to the VLAN by doing the fol...

Page 33: ...In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default password is password The password is case sensitive The Swi...

Page 34: ...uter to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable 2 Launch a web browser 3 In the addres...

Page 35: ...AN option see Create 802 1Q Based VLANs in an Advanced Configuration on page 34 you must add ports to the VLAN While you add ports to a VLAN you can specify whether the ports must be tagged or untagge...

Page 36: ...n menu select Untag All Tag all or Remove all All ports are either added to the VLAN tagged or untagged or removed from the VLAN b Select individual ports and assign them as tagged T or untagged U por...

Page 37: ...off network using an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The defaul...

Page 38: ...vanced Configuration on page 34 The voice VLAN can be effective only if you enable the voice VLAN mode for individual interfaces see Enable the Voice VLAN Mode for Ports on page 39 The voice VLAN prop...

Page 39: ...able the voice VLAN mode for one or more ports 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off netw...

Page 40: ...using an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default password is...

Page 41: ...OUI b Change the OUI in the Telephony OUIs field change the description in the Description field or change both c Click the Apply button Your settings are saved User Manual 41 Use VLANS for Traffic S...

Page 42: ...Performance With Quality of Service This chapter covers the following topics Enable 802 1p DSCP Based Quality of Service Configure Port Based Quality of Service Set Up Rate Limiting Set Up Broadcast F...

Page 43: ...1p DSCP based QoS 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or connect directly to a switch that is off network using an Ethernet cable...

Page 44: ...password The default password is password The password is case sensitive The Switch Information page displays 5 Select QoS The Quality of Service page displays 6 If this is the first time that you ar...

Page 45: ...web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default password is password The password is case sensitive The Switch Information page displays...

Page 46: ...Launch a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default password is password The password is...

Page 47: ...9 To set a different rate for one or more other ports repeat Step 8 User Manual 47 Optimize Performance With Quality of Service 8 Port Gigabit Ethernet Smart Managed Plus Switch Model GS110EMX...

Page 48: ...Network Settings This chapter contains the following sections Specify IP Address Settings for the Switch Manage Switch Discovery Protocols Manage Multicast Traffic With IGMP Snooping Set Up Link Aggre...

Page 49: ...P Address To specify IP address settings for the switch using the local browser interface 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or co...

Page 50: ...discovers on the local network 3 Select the switch If you do not see the switch click the REFRESH button 4 Click the IP SETTING button The IP Setting page displays Note To navigate to this page select...

Page 51: ...PnP is enabled by default You can disable UPnP for security reasons To manage UPnP 1 Connect your computer to the same network as the switch You can use a WiFi or wired network connection or connect d...

Page 52: ...ss of the switch The login page displays 4 Enter the switch password The default password is password The password is case sensitive The Switch Information page displays 5 Select System Management Dis...

Page 53: ...Protocol IGMP snooping allows a switch to forward multicast traffic intelligently on the switch Multicast IP traffic is traffic that is destined to a host group Host groups are identified by class D I...

Page 54: ...nter a VLAN ID between 1 and 4094 By default the VLAN ID is 1 You can specify a VLAN for IGMP snooping only if you enabled port based or 802 1Q based VLANs see Use VLANS for Traffic Segmentation on pa...

Page 55: ...ff network using an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default...

Page 56: ...ollowing sections Set Up a Static Link Aggregation Group on page 56 Set Up a Link Aggregation Control Protocol Group on page 57 Set Up the LACP System Priority for the Switch on page 59 Set Up LACP Po...

Page 57: ...just set up the port membership do the following a Select System LAG LAG Configuration The LAG Configuration page displays b Select the LAG ID of the LAG for which you just set up the port membership...

Page 58: ...up to 15 printable ASCII characters including a blank space and special characters such as and 8 Select the ports for the LAG by selecting the check boxes that are associated with the port numbers A L...

Page 59: ...sing an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default password is...

Page 60: ...ault password is password The password is case sensitive The Switch Information page displays 5 Select System LAG LACP Port Configuration The LACP Port Configuration page displays 6 Select one or more...

Page 61: ...e Loop Prevention Manage the Power Saving Mode Manually Download and Upgrade the Firmware Reboot the Switch Save the Switch Configuration Restore a Saved Switch Configuration Return the Switch to Its...

Page 62: ...ge displays 4 Enter the switch password The default password is password The password is case sensitive The Switch Information page displays 5 Select System Management Port Status The Port Status page...

Page 63: ...mines the speed using autonegotiation with the link partner This is the default setting Disable The port is shut down 10M Half The port is forced to function at 10 Mbps with half duplex 10M Full The p...

Page 64: ...h a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default password is password The password is case...

Page 65: ...led Disable The power saving mode is disabled This is the default setting 7 Click the Apply button Your settings are saved Manually Download and Upgrade the Firmware You can manually check for the lat...

Page 66: ...e do not interrupt the upgrade For example do not turn off the switch or disconnect it When the upgrade is complete your switch restarts The upgrade process typically takes about three minutes Reboot...

Page 67: ...using an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default password is...

Page 68: ...is restored to the switch Return the Switch to Its Factory Default Settings Under some circumstances for example if you lost track of the changes that you made to the switch settings or you move the...

Page 69: ...er off the switch until the reset and restart process is complete Use the Local Browser Interface to Reset the Switch You can return the switch to its factory default settings using the local browser...

Page 70: ...etwork using an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default pass...

Page 71: ...hat is off network using an Ethernet cable 2 Launch a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The...

Page 72: ...witch password The default password is password The password is case sensitive The Switch Information page displays 5 Select System Monitoring Port Statistics The Port Statistics page displays For eac...

Page 73: ...7 Diagnostics and Troubleshooting This chapter contains the following sections Test Cable Connections Resolve a Subnet Conflict to Access the Switch Hardware Troubleshooting Chart 73...

Page 74: ...Launch a web browser 3 In the address field of your web browser enter the IP address of the switch The login page displays 4 Enter the switch password The default password is password The password is...

Page 75: ...ns at the switch and the power source Make sure that all cables are used correctly and comply with the Ethernet specifications Power is not supplied to the switch Power LED is off Check the crimp on t...

Page 76: ...re not properly connected or cabling does not meet Ethernet guidelines A segment or device is not recognized as part of the network Break the loop by making sure that only one path exists from any net...

Page 77: ...A Factory Default Settings and Technical Specifications This appendix includes the following sections Factory Default Settings Basic Technical Specifications 77...

Page 78: ...CP server IP address 255 255 255 0 Subnet mask Enabled DHCP mode Enabled UPnP Enabled Bonjour Enabled NSDP Enabled IGMP snooping None configured LAGs Disabled If enabled by default all ports are membe...

Page 79: ...T 2 5GBASE T 1000BASE T or 100BASE TX Network interfaces For 100 Mbps use a Category 5 Cat 5 or higher rated cable Network cable For 1 Gbps 2 5 Gbps or 5 Gbps use a Category 5e Cat 5e or higher rated...

Page 80: ...humidity noncondensing Storage humidity 10 000 ft 3 000 m maximum Storage altitude BSMI CB CE CCC FCC ISED KC RCM VCCI Regulatory compliance EMC Class B User Manual 80 Factory Default Settings and Te...

Page 81: ...B Mount the Switch This appendix includes the following sections Attach the Switch to a Wall Install the Switch in a Rack 81...

Page 82: ...the screws into the holes on the bottom panel 5 Line up the holes on the bottom panel with the screws in the wall and mount the switch to the wall Install the Switch in a Rack To install the switch in...

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