be different from the subnet used in your network. You might see the following message
if you try to use the ProSAFE Plus Utility to access the switch:
The switch and manager IP address are not in the same subnet.
To resolve this subnet conflict:
1. Disconnect the Ethernet cable between the switch and your network.
2. Shut down power to the switch.
3. Reconnect the Ethernet cable between the switch and your network.
4. Reapply power to the switch.
The switch powers on. The network DHCP server discovers the switch and assigns
it an IP address that is in the correct subnet for the network.
Hardware Troubleshooting Chart
The following table lists symptoms, possible causes, and possible solutions for hardware
problems that might occur.
Table 5. Troubleshooting chart
Possible Solution
Possible Cause
Symptom
Check the power cable connections at the
switch and the power source.
Make sure that all cables are used correctly
and comply with the Ethernet specifications.
Power is not supplied to the switch.
Power LED is off.
Check the crimp on the connectors and make
sure that the plug is properly inserted and
locked into the port at both the switch and
the connecting device.
Make sure that all cables are used correctly
and comply with the Ethernet specifications.
Check for a defective port, cable, or module
by testing them in an alternate environment
where all products are functioning.
Port connection is not working.
Both ports LEDs are off when
the port is connected to a
powered-on device.
Break the loop by making sure that only one
path exists from any networked device to any
other networked device.
One possible cause is that a
broadcast storm occurred and that
a network loop (redundant path)
was created.
File transfer is slow or
performance is degraded.
User Manual
75
Diagnostics and
Troubleshooting
8-Port Gigabit Ethernet Smart Managed Plus Switch Model GS110EMX
