NETGEAR EX6410v2 User Manual Download Page 61

Page: 61 / 69

FAQs and Troubleshooting

This chapter contains the following topics:

•

FAQs

•

Find the Extender’s IP address

•

Cannot connect to the extender

•

Cannot join a WiFi network and receive an error message

•

Cannot access mywifiext.net

•

Cannot connect to extender using the Nighthawk app

Summary of Contents for EX6410v2

Page 1: ...User Manual AC1900 WiFi Mesh Extender Model EX6410v2 NETGEAR Inc 350 E Plumeria Drive March 2021 San Jose CA 95134 USA 202 12178 01...

Page 2: ...ad For regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supp...

Page 3: ...device to the extender network using WPS 18 Log in to the extender after installation 19 Run the Smart Setup installation 19 Chapter 3 Maintain and monitor the extender Change the extender login user...

Page 4: ...49 Use WPS with the PIN method 50 Deny access to a computer or WiFi device 52 Set up an access schedule 53 Change the extender s device name 54 Set up the extender to use a static IP address 55 Confi...

Page 5: ...e and speed delivering dual band WiFi This chapter covers the following topics LEDs Side and bottom panels When to Use Your Extender How the Extender Works Note For more information about the topics c...

Page 6: ...being established Off WiFi security isn t enabled WPS LED This LED indicates the WiFi connection between the extender and the router Solid green Best connection Solid amber Good connection Solid red...

Page 7: ...Off button Press the Power On Off button to provide power to the extender The Power LED lights green when the extender is ready 3 WPS button Use this button to connect WPS enabled devices to the exten...

Page 8: ...router The extender performs two main jobs The extender connects to a working WiFi network When the extender connects over WiFi to an existing network it functions as a network client similar to how...

Page 9: ...covers the following topics Install your extender in extender mode Install your extender in access point mode Connect a device to the extender network Log in to the extender after installation Run the...

Page 10: ...To extend the range of your WiFi network you must connect the extender to your existing WiFi network Note If your router s WiFi security is set to WPA enterprise or WPA2 enterprise your extender can...

Page 11: ...ed NETGEAR_EXT 3 Launch the Nighthawk app 4 Follow the step by step instructions to set up your extender 5 When you re done with the installation unplug the extender and move it to a new location abou...

Page 12: ...n page 13 To use WPS to connect the extender to your WiFi router 1 Press the WPS button on the extender The WPS LED blinks 2 Within two minutes press the WPS button on your router or access point When...

Page 13: ...til the Router Link LED lights amber or green 7 Connect your WiFi enabled computer or mobile device to the extended network Your extender uses the same WiFi name as your router based on the WiFi band...

Page 14: ...uter 3 Launch web browser 4 Enter http www mywifiext net The NETGEAR installation assistant displays 5 Follow the prompts to connect your extender to your existing WiFi network 6 When you re done with...

Page 15: ...two minutes If the Power LED does not light press the Power On Off button on the extender 5 Connect a computer or mobile device to the extender using a WiFi or Ethernet connection WiFi connection to t...

Page 16: ...ernet port on your router b Use another Ethernet cable to connect your extender s Ethernet port to another Ethernet port on your router c Launch a web browser and visit www mywifiext net The NETGEAR i...

Page 17: ...WiFi Network Name Router or Extender WiFi Network MyWiFiExample Router 2 4 GHz WiFi network name MyWiFiExample 5G Router 5 GHz WiFi network name MyWiFiExample Extender 2 4 GHz Extended WiFi network na...

Page 18: ...onnect a wired device to the extender using an Ethernet cable Figure 5 Ethernet enabled device connected to the extender Connect a device to the extender network using WPS For help with the WPS button...

Page 19: ...der s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on page 63 Login page displays 3 Enter your admin use...

Page 20: ...droid devices http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on page 63 A login page displ...

Page 21: ...ection off and on Recover a forgotten user name or password Automatically adjust for daylight saving time Manually set the extender clock Back up and manage the extender configuration Return the exten...

Page 22: ...mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on page 63...

Page 23: ...owser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext...

Page 24: ...ter or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field of the brows...

Page 25: ...e enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices http extender s IP add...

Page 26: ...es http mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on...

Page 27: ...enable the One WiFi Name feature enter http www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http...

Page 28: ...tp www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac com...

Page 29: ...the extender to factory default settings To reset the extender to factory default settings you can either use the Factory Reset button on the side of the extender or log in to the extender and reset i...

Page 30: ...s http extender s IP address for example http 192 168 1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on page 63 A login page displays 3 Enter...

Page 31: ...ess field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux dev...

Page 32: ...http www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac c...

Page 33: ...from a computer or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field...

Page 34: ...fiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to...

Page 35: ...Your settings are saved User Manual 35 Maintain and monitor the extender AC1900 WiFi Mesh Extender...

Page 36: ...dcast to create a hidden network Disable or enable the WiFi radios Change the WiFi speed Set up a guest WiFi network Use WPS to add a computer to the extender s WiFi network Deny access to a computer...

Page 37: ...WiFi Name feature and your router s 2 4 GHz and 5 GHz networks use different network names you cannot enable the Smart Connect feature To enable or disable the One WiFi Name feature 1 Launch a web bro...

Page 38: ...able the One WiFi Name feature If you disable this feature you can set a new SSID and password for the extender s 2 4 GHz and 5 GHz networks in the Network Name SSID and WiFi Password fields on this p...

Page 39: ...IP address on page 63 A login page displays 3 Enter your admin user name and password and click the LOG IN button The Status page displays 4 If your browser displays the Menu icon click it The extende...

Page 40: ...the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices http extender s IP address for examp...

Page 41: ...ext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devices http extender s IP address for example http 192 168 1 3 For more information about how to f...

Page 42: ...1 3 For more information about how to find your extender s IP address see Find the Extender s IP address on page 63 A login page displays 3 Enter your admin user name and password and click the LOG IN...

Page 43: ...Network section type a new network name in the Network Name SSID field 7 Click the SAVE button Your settings are saved Turn off the SSID broadcast to create a hidden network By default the extender b...

Page 44: ...der menu displays 5 Select Settings Wireless The WiFi Settings page displays 6 In the 2 4 GHz or 5 GHz Network section clear the Broadcast the Network Name SSID check box 7 Click the SAVE button Your...

Page 45: ...z WiFi check box 7 Select or clear the Enable 5 GHz WiFi check box 8 Click the SAVE button Your settings are saved Change the WiFi speed When the extender s 2 4 GHz WiFi backhaul is connected to the r...

Page 46: ...the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http mywifiext local Android devic...

Page 47: ...computer or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field of the...

Page 48: ...network To allow access to the main WiFi network select the Allow guests to access My Local Network check box 7 Select a WiFi security type for the 2 4 GHz or 5 GHz guest WiFi network None An open Wi...

Page 49: ...IN method you must know the PIN of the WiFi device that you are trying to connect WPS supports WPA and WPA2 WiFi security If your extender network is open no WiFi security is set connecting with WPS a...

Page 50: ...The extender menu displays 5 Select Do More Connect Devices WPS The Connected Devices WPS page displays 6 Leave the Push Button recommended radio button selected 7 Click the WPS button For two minutes...

Page 51: ...P address see Find the Extender s IP address on page 63 A login page displays 3 Enter your admin user name and password and click the LOG IN button The Status page displays 4 If your browser displays...

Page 52: ...rom a computer or mobile device that is connected to your extender network 2 Log in to your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field o...

Page 53: ...your extender If you did not enable the One WiFi Name feature enter http www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs...

Page 54: ...not enable the One WiFi Name feature enter http www mywifiext net in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers...

Page 55: ...the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or http mywifiext local Mac computers iOS devices and Linux devices http myw...

Page 56: ...iFi access control or ACL is enabled the WiFi device connects to the extender but cannot get an IP address from the extender and cannot access the Internet To allow the WiFi device to receive an IP ad...

Page 57: ...the router add the extender s virtual MAC address and all the virtual MAC addresses connected to the extender network to your router s MAC filter table Note To reserve a specific IP address for the e...

Page 58: ...on click it The extender menu displays 5 Select Do More FastLane The FastLane Technology page displays 6 Select the FastLane Technology radio button The page adjusts and displays two more radio button...

Page 59: ...WiFi Name feature enter http mywifiext local in the address field of the browser If you enabled the One WiFi Name feature enter one of the following URLs Windows based computers http mywifiext or htt...

Page 60: ...z coexistence select the Enable 20 40 MHz Coexistence check box To disable 20 40 MHz coexistence clear the Enable 20 40 MHz Coexistence check box 7 Click the SAVE button Your settings are saved User M...

Page 61: ...er contains the following topics FAQs Find the Extender s IP address Cannot connect to the extender Cannot join a WiFi network and receive an error message Cannot access mywifiext net Cannot connect t...

Page 62: ...d is correct If you entered the wrong password your WiFi enabled computer or mobile device is not able to get the IP address from the extender You must reset the extender to its factory default settin...

Page 63: ...extender and router use the same WiFi network name SSID and you want to log in to your extender using an Android device you must use the extender s IP address You can log in to your router to find you...

Page 64: ...If the network is secure you must know the network password also called passphrase or security key If the extender does not connect to the network that you select the cause might be one of the followi...

Page 65: ...installation assistant on page 13 and follow the instructions After you connect your computer or mobile device to the extender network make sure that the extender s Client Link LED is solid green If...

Page 66: ...ender for the first time make sure your mobile device is connected to the extender WiFi network called NETGEAR_EXT If you already set up your extender make sure your mobile device is connected to the...

Page 67: ...6 Factory Settings and Technical Specifications This appendix covers the following topics Factory default settings Technical and environmental specifications 67...

Page 68: ...twork name SSID Disabled Security Auto1 Transmission speed Varies by region Country region 802 11ac 802 11n 802 11g 802 11b 802 11a Operating mode Max 450 Mbps Data rate in the 2 4 GHz band Disabled b...

Page 69: ...Network protocol and standards compatibility Dimensions 6 34 x 3 2 x 1 75 in 161 x 81 4 x 44 5 mm Weight 0 66 lb 0 3 kg Physical specifications Operating temperature 32 to 104 F 0 to 40 C Operating h...

Search results

Summary of Contents for EX6410v2

Reviews:

Related manuals for EX6410v2

Brands by name

Popular brands

NETGEAR EX6410v2, User Manual

Search results

Summary of Contents for EX6410v2

Reviews:

Related manuals for EX6410v2

Brands by name

Popular brands