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Nelsen Water Solutions 1", 1¼", 1½", 2" & Twin Control Valves
Limited Warranty
NELSEN CORPORATION - NWS WATER CONDITIONER
Nelsen Corporation (“Nelsen”) provides this limited warranty as described below (the “Limited Warranty”).
Limited Warranty
- Subject to the terms of this Limited Warranty, Nelsen warrants to the original buyer (“Buyer”) of this Water
Conditioner product (the “Product”) solely from a Nelsen authorized dealer that the Product will be free from defects in material or
workmanship for a period of one (1) year after the date of original installation. This Limited Warranty shall apply only if the Product is
installed, operated and maintained in strict accordance with Nelsen’s or the manufacturer’s guidelines and other legal requirements.
The Product is sold with the understanding that Buyer has independently determined the suitability and compatibility of such Product
for Buyer’s purposes. Any statements, technical information or recommendations concerning the Product or any parts therein by
Nelsen are based upon data provided to Nelsen by its suppliers and believed to be accurate, but do not constitute a guarantee or
warranty. This Limited Warranty shall not cover and shall be null and void if, in Nelsen’s discretion, the Product, or any parts therein,
are: (a) manufactured by a third party manufacturer; (b) modified after sale or use of replacement parts not specified by manufacturer
requirements; (c) improperly installed, stored, used, operated, handled or maintained; or (d) abused, misused or otherwise damaged
for any reason, including due to negligence, weather, fire, lightning, power surges or other acts of God or exposure to freezing or hot
water or the effects of normal wear and tear.
Third Party Warranties
- In lieu of the above Limited Warranty, the Product, or any parts therein, may be covered by a third-party
manufacturer’s warranty. Nelsen’s authorized dealer will provide Buyer with a copy of any third-party manufacturer warranty prior
to purchase. Nelsen shall transfer and assign to Buyer any and all third-party manufacturer’s warranties on the Product, or any parts
therein, subject to the conditions and exclusions in the manufacturer’s warranty. Buyer’s exclusive remedy under such third-party
manufacturer’s warranty shall be against such third-party manufacturer and not Nelsen. Buyer may need to register the Product with a
third party manufacturer in order to obtain its warranty.
Additional Conditions
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• This Limited Warranty only covers the Product, and any parts therein, if used exclusively for residential purposes in a single-
family dwelling. This limited warranty shall be null and void if the Product is used for commercial, industrial or other non-residential
applications.
• This Limited Warranty will not cover any Product used for outdoor installations unless a weather cover that complies with
manufacturer requirements is utilized.
• This Limited Warranty shall not cover the Product if operated at water pressures or water temperatures or with water contaminants
that exceed manufacturer’s guidelines.
• The Product may include interconnecting piping that may have leaks, even if tested at the time of manufacture, due to pipe
vibrations and handling. For example, galvanized pipe threads are diligently assembled with recommended thread sealants but may
have leaks discovered at the time of installation or start-up. The installer of the goods is responsible for checking the system for leaks
upon start-up and making any repairs if necessary.
• This Limited Warranty does not cover damage or failure of the Product, or any part therein, caused by friction, wear, chemical
attack or debris build-up on wear parts. For purposes hereof, “wear parts” shall include, without limitation, pistons, piston rods, seals,
spacers, end cap quad rings, brine valves, valve disk flappers and parts requiring replacement under recommended maintenance
procedures, including, without limitation, o-rings and gaskets.
Warranty Claims
- All claims under this Limited Warranty shall be submitted by Buyer to the authorized Nelsen dealer who sold the
Product in writing and shall include the Buyer’s name, address, telephone number, date of purchase of the Product, receipt evidencing
proof of purchase and a copy of this Limited Warranty. Nelsen or its authorized dealer will investigate the claim. Buyer must fully
cooperate in investigating and evaluating the claim, including, without limitation, providing additional information upon request. TO BE
ELIGIBLE FOR COVERAGE UNDER THIS LIMITED WARRANTY, BUYER MUST SUBMIT A CLAIM WITHIN SIXTY (60) DAYS OF THE DATE
THAT THE ALLEGEDLY DEFECTIVE PRODUCT OR PART IS FIRST DISCOVERED BY BUYER AND, IN NO EVENT, LATER THAN SIXTY (60)
DAYS AFTER THE WARRANTY PERIOD HEREIN.
Repair or Replacement/Credit
- Subject to the conditions and limitations herein, if Nelsen determines that the Product, or any part
therein, does not conform to this Limited Warranty, Nelsen will repair or replace the defective Product or part therein. Non-conforming
Products or parts therein must be returned to Nelsen’s authorized dealer at Buyer’s cost. Any replaced Products, or any parts therein,
shall be retained by and become the property of Nelsen. If Nelsen determines that the repair or replacement of the Product or part
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