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WARRANTY INFORMATION

The benefits provided to you under the following warranty are in addition to any other rights and remedies available to

you under the law.

1. Warranty

If:
(a) during the first 10 years from the date of purchase (Firebox Warranty Period), there is a defect in the firebox of the

Gas Burner; or

(b) during the first 2 years from the date of purchase (Parts Warranty Period), there is a defect in the gas valves or

other parts of the Gas Burner, 
due to improper workmanship or material, Glen Dimplex will replace or repair the Gas Burner without charge. Any

replacement product is warranted only for the time remaining on the original Firebox Warranty Period or the Parts

Warranty Period as relevant.

2. Registration

All in and out of warranty claims and service requests are to be emailed to: [email protected]
The email should include the following information:
• Proof of purchase—A copy of the customer’s invoice.
• Store details and contact person. (Please ensure ALL details are correct)
• All relevant customer details, if not on the proof of purchase
• Detailed report of the issue with pictures where possible showing any damage or technical issue.

3. Exclusions

Glen Dimplex is not obliged to replace or repair the Gas Burner under clause 1 if: 

(a) it has been improperly stored, installed, connected, used, operated or repaired, or damaged, abused, tampered

with, altered (without our written approval), or not maintained in strict accordance with our installation and

operating instructions; or

(b) it has been installed in an outdoor setting.

4. Limit of Liability

The warranty provided under this warranty is limited to replacement or repair of the Gas Burner only, at our option.

To the extent permitted by law, Glen Dimplex excludes liability for consequential loss or any other loss or damage

caused to property or persons arising from any cause whatsoever, and damage arising from normal wear and tear.

5. Claiming under the Warranty

In order to claim under this warranty you must, within the Firebox Warranty Period or the Parts Warranty Period

(as relevant), contact Glen Dimplex, providing the original proof of purchase and the details below:

Supplier Name___________________________________________________________________________
Date Of Purchase / settlement of property if new home _________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming under the warranty or transporting the Real Flame Gas Burner to and

from the supplier.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a

replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure

does not amount to a major failure.
If you would like to speak to someone about your Gas Burner or claiming under this warranty, please contact the

Service Warranty Desk on 1300 554 155.

Glen Dimplex Australia Pty Ltd ACN 69 118 275 460
Head Office: 1340 Ferntree Gully Road, Scoresby 3179
Telephone: 1300 554 155  Facsimile: (03) 8706 2001

Summary of Contents for WONDERFIRE

Page 1: ...ertified as a Space Heater WONDERFIRE ELECTRONIC VALVE INSTALLATION OPERATING MANUAL Nectre Wonderfire fire boxes are approved to be installed as a zero clearance firebox and are designed to operate o...

Page 2: ...tructions or b it has been installed in an outdoor setting 4 Limit of Liability The warranty provided under this warranty is limited to replacement or repair of the Gas Burner only at our option To th...

Page 3: ...THE APPLIANCE OR DRAUGHT OF CHIMNEY OR FLUE DO NOT MODIFY THIS APPLIANCE THIS APPLIANCE IS DESIGNED TO OPERATE WITH LUMINOUS FLAMES THIS MAY EXHIBIT SLIGHT CARBON DEPOSITS Permanent ventilation of th...

Page 4: ...Description 9 Installation 10 Operating Procedure 12 Installation Instructions Installer 17 Commissioning 19 Maintenance Fault Finding 19 Servicing Details 19 Fault Finding Chart 22 Sequence of Opera...

Page 5: ...of the unit for reference to gas pressure consumption 5 AF18 OF Automatic valve Sit Proflame Gas Injector Size mm TPP N G C Mj Hr Natural Gas 1 x injector multiport 7 ports x 1 25 0 88 kPa high 35 hi...

Page 6: ...inside other than the batteries To clean Metal surfaces simply wipe over with a damp cloth Do not use harsh cleaning agents or solvents Ceramic coals Lightly vacuum with a soft brush attachment Pilot...

Page 7: ...s will start to glow red like a real coal fire 3 The fire can be managed by turning the flame down setting the thermostat to raise or lower the flame or to turn the fire off when a preset temperature...

Page 8: ...equency 315 MHz WARNING The transmitter and receiver are radio frequency devices Placing the receiver in or near metal may severely reduce the signal range ATTENTION Turn off the main gas supply of th...

Page 9: ...SMITTER REMOTE CONTROL WITH LCD DISPLAY The Proflame Transmitter uses a streamline design with a simple button layout and informative LCD display Fig 1 The Transmitter is powered by 3 AAA type batteri...

Page 10: ...ver plate words ON and UP are on the same side 4 Place the slider into the cover plate 5 Align the slider with the switch on the receiver and couple the switch into the slider 6 Using the two screws p...

Page 11: ...for the Proflame GTM system has two wires labeled TH TPTH Connect the wires to the gas valve as labeled TH to TH and TPTH to TPTH Additionally there is a connector labeled Motor Connect this Motor co...

Page 12: ...12 OPERATING PROCEDURE Temperature Indication Display Initialising the system for the first time Fig 6 Remote Control display in Faranheit and Celcius Fig 7 Remote Control display...

Page 13: ...13 OPERATING PROCEDURE continued Turn off the appliance Remote Flame Control Turn on the appliance Fig 8 Fig 9...

Page 14: ...14 OPERATING PROCEDURE continued Room Thermostat Transmitter Operation Fig 10 Smart Thermostat Transmitter Operation Fig 12 Smart flame function Fig 13 Fig 11...

Page 15: ...15 OPERATING PROCEDURE continued Key Lock Fig 18 Low Battery Power Detection Fig 19 Manual bypass of the remote system...

Page 16: ...16 OPERATING PROCEDURE continued WARNING CAUTION...

Page 17: ...It is recommended that a fire guard be used with the appliance The overall dimensions of the fire is 465mm wide front 325mm wide rear x 250mm Deep x 320mm high See below for minimum fire place dimensi...

Page 18: ...llage The fireplace must be at least 470mm wide front 325mm wide rear x 240mm Deep x 400mm high to suit the Type 1 burner The room must have total fixed ventilation equal to the chimney flue area Refe...

Page 19: ...ostat key on the remote Test the Hi to Low operation using the Up Down button on the remote After 10 minutes operation from cold test for fireplace spillage i e all products of combustion are entering...

Page 20: ...ugs and sockets The burner pressure test point is on the front centre of the valve It is the lower test point the upper being the inlet gas pressure Remove test point plug and connect manometer Switch...

Page 21: ...ve 9 Remove burner from appliance 10 Disconnect burner gas pipe from outlet of valve 11 Disconnect pilot gas tube recommend firebox end is disconnected 12 Disconnect sparker and flame sense lead from...

Page 22: ...t light air intake blocked yellow pilot flame Flame sensor cable disconnected Purge gas line Note reset Igniter by pressing the on off switch Clear blockage or replace pilot light Check incoming gas s...

Page 23: ...ot 5 Ignition sparks for pilot 6 Upon pilot lighting flame sensing occurs and sparking stops 7 Main valve opens allowing main burner to cross ignite from pilot 8 Heater will operate as per remote sett...

Page 24: ...24 WIRING DIAGRAM...

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Page 28: ...GLEN DIMPLEX AUSTRALIA PTY LTD ABN 69 118 275 460 Head Office Factory Showroom 1340 Ferntree Gully Rd Scoresby Vic 3179 Ph 1300 554 155 Fax 03 8706 2001...

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