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System Manager’s Guide, Chapter 5 – Maintaining Your System
A6-506000-642-07 Release 2.0
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E C TIO N
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DDING
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ND
D
ELETING
V
OICE
M
AILBOXES
Voice mailboxes store messages for each subscriber on the Xen Alpha voice
messaging system. When setting up Xen Alpha Voice Mail, your technician specified
which extensions to create voice mailboxes for. Each extension on your telephone
system can have a corresponding voice mailbox. Xen Alpha Voice Mail can support up
to 20 voice mailboxes.
The mailbox maintenance option of the system manager’s conversation allows you to:
✆
Add a new voice mailbox.
✆
Delete a mailbox. Do this when a person leaves your organisation.
✆
Reset a mailbox. Resetting a mailbox clears it so a new person can use it. Do this
instead of deleting a mailbox when someone takes it over immediately.
✆
Delete a security code. Do this when a subscriber forgets their security code. The
subscriber can then reset the security code.
To add, delete, or reset a mailbox, or delete a security code:
1.
Access the system manager’s conversation.
2.
Select action 4 and respond as prompted.
Refer to:
Training Users on page -23
N
You can also determine if a mailbox has a security code, because the conversation
allows you to delete a security code only if one exists.