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Empowered by Innovation

MH240 Easy Setup Guide

P/N 0913105

ev 1,

April

2009

Printed in U.S.A.

Technical Support Web Site:

http://www.necux5000.com

Summary of Contents for UX5000

Page 1: ...Empowered by Innovation MH240 Easy Setup Guide P N 0913105 Rev 1 April 2009 Printed in U S A Technical Support Web Site http www necux5000 com...

Page 2: ...olutions Inc has no obligation to provide any updates or corrections to this manual Further NEC Unified Solutions Inc also reserves the right without prior notice to make changes in equipment design o...

Page 3: ...2 Keypad Character List 2 2 Soft Key Entry 2 2 Enter the Network Settings 2 3 Set the Profile Name 2 3 Set the ESSID Manual 2 3 Set the ESSID AP Scan 2 3 Set the Security 2 4 Set the DHCP IP 2 8 Set t...

Page 4: ...Options 3 9 Move the UX to the Customer s Network 3 11 Check the MH240 Handset 3 11 Troubleshooting 4 1 Troubleshooting the MH240 Setup 4 1 Case 1 I can t make receive a call Why 4 1 Case 2 I can t a...

Page 5: ...Telephone For more detailed information on program options for these units refer to the following manuals available on the NEC technical support web site http www necux5000 com MH240 Wireless IP Telep...

Page 6: ...ew In order to keep the initial setup easy you may wish to keep the network scaled to a maximum number of 100 MH240 handsets Some manual modification of the initial configuration is required in order...

Page 7: ...00 Setup Chapter 1 1 3 SECTION 1 3 Setup Preparation Copy the following files to the computer before going onto the setup TFTP server program Initial configuration files for the MH240 Latest WL1700 MS...

Page 8: ...1 4 Chapter 1 Chapter 1 WL1700 Setup TFTP Root Directory Files Configure TFTP Server...

Page 9: ...Chapter 1 WL1700 Setup Chapter 1 1 5 Set TFTP Root Directory...

Page 10: ...1 4 1 Initial Configuration for WL1700 MS Assign the IP address to 192 168 100 100 24 on the console computer Access the WebView of the WL1700 MS IP address 192 168 100 10 from the browser using Inter...

Page 11: ...Chapter 1 WL1700 Setup Chapter 1 1 7...

Page 12: ...1 8 Chapter 1 Chapter 1 WL1700 Setup...

Page 13: ...Chapter 1 WL1700 Setup Chapter 1 1 9...

Page 14: ...1229 set service profile sp1 transmit rate 11g mandatory 18 0 24 0 disabled 1 0 2 0 5 5 6 0 9 0 11 0 12 0 36 0 48 0 54 0 set service profile sp1 attr vlan name default set service profile sp2 ssid nam...

Page 15: ...Chapter 1 WL1700 Setup Chapter 1 1 11...

Page 16: ...1 12 Chapter 1 Chapter 1 WL1700 Setup...

Page 17: ...Chapter 1 WL1700 Setup Chapter 1 1 13...

Page 18: ...1 14 Chapter 1 Chapter 1 WL1700 Setup 1 4 2 Upgrade the WL1700 WS Software To be sure the unit is up to date upgrade the software in the WL1700 WS using the WebView...

Page 19: ...Chapter 1 WL1700 Setup Chapter 1 1 15...

Page 20: ...ng you to save the configuration or to reset without saving Click the save and reset button Wait while the WL1700 MS boots up Once the WL1700 MS has rebooted the IP address for connecting to the unit...

Page 21: ...etwork 172 16 0 0 16 If a reset hasn t been performed on the WL1700 MS yes ex if there was no software upgrade required turn off the WL1700 MS in order for the edited initial configuration to take eff...

Page 22: ...r Verify with the network administrator to be sure there are no DCHP server conflicts Access programming for the UX5000 In the example below WebPro access is used as the example Using Internet Explore...

Page 23: ...Chapter 1 WL1700 Setup Chapter 1 1 19 1 Setup the DHCP server mode and Lease Time 2 Set up the DHCP scope...

Page 24: ...cess points should connect to the UX5000 and start functioning The WL1700 MS and WL1500 AP A require PoE for power Note The assigned IP addresses must allow all devices WL1700 WL1500 UX5000 TFTP serve...

Page 25: ...support site http www necux5000 com 2 1 1 1 Power on the MH240 1 Press and hold the MENU key for 2 seconds or more The start screen appears Note About 30 seconds will be required for displaying the s...

Page 26: ...MH240 use the following chart for reference Pressing a dial pad digit repeatedly will scroll through the available alphanumeric characters for the digit When the desired character is displayed you ca...

Page 27: ...d 2 to save Pressing the Power On Hook key and 1 will cancel any entered changes 2 1 1 6 2 Set the ESSID Manual Select either Manual or AP Scan For AP Scan skip the Manual steps below Factory Default...

Page 28: ...ry Default WPA2 PSK 1 NEC SETUP OPEN 2 to 9 1 Press 3 Security to go to the Security setting screen 2 Press to select WEP and then press the round OK key 3 Press 1 Key Index to go to the Key Index set...

Page 29: ...1 Press 3 Security to go to the Security setting screen 2 Press to select WPA and then press the round OK key 3 Press to select an encryption 1 TKIP or 2 AES and then press the round OK key 4 Press 1...

Page 30: ...e Power On Hook key and 1 will cancel any entered changes NOTE You should upload CA Certificate cacrt pem User Certificate usercrt pem and Private Key userkey pem to MH240 in advance by using IP Phone...

Page 31: ...it screen 8 Edit the Password and then press the OK soft key 9 Press 5 CA Cert 1 Set Cert then OK to set CA Certificate cacrt pem 10 Press 6 User Cert 1 Set Cert then OK to set User Certificate usercr...

Page 32: ...s 2 IP Setting 1 Fixed IP 1 IP Address to go to the IP Address edit screen 2 Edit the IP Address corresponding to your network This address would have to be given to you by the computer management dep...

Page 33: ...actory Default 1 Press 4 DNS Primary to go to the DNS Primary edit screen 2 Edit the DNS Primary you want and then press the OK soft key 3 Continue with the next feature or press the Power On Hook key...

Page 34: ...3 Press to select a profile you want to add and then press Save soft key 4 Press HOLD as needed to exit back to the Network screen 5 Continue with the next feature or press the Power On Hook key and 2...

Page 35: ...oft key 3 Continue with the next feature or press the Power On Hook key and 2 to save Pressing the Power On Hook key and 1 will cancel any entered changes 2 1 1 7 2 Set the SIP Proxy Factory Default 1...

Page 36: ...ntinue with the next feature or press the Power On Hook key and 2 to save Pressing the Power On Hook key and 1 will cancel any entered changes 2 1 1 7 6 Set the User ID Optional for MH240 registration...

Page 37: ...Hook key and 2 to save Pressing the Power On Hook key and 1 will cancel any entered changes NOTE If you set this port to blank MH240 works as standard SIP 2 1 1 8 Saving Settings and Registering the M...

Page 38: ...the Advanced menu Follow the steps in order to define the each of the required options for the MH240 setup 2 1 1 9 1 Set the Register Timer Factory Default 3600 sec You can modify the register timer...

Page 39: ...ess the OK soft key 3 Continue with the next feature or press the Power On Hook key and 2 to save Pressing the Power On Hook key and 1 will cancel any entered changes 2 1 1 9 5 Set the Jitter Buffer F...

Page 40: ...2 16 Chapter 2 Chapter 2 MH240 Setup...

Page 41: ...ION 3 1 Changing IP Addresses With WL1700 MS and MH240 3 1 1 Modifying the WL1700 MS IP Address Access the WebView of the WL1700 MS from the Internet Explorer web browser version 6 or later in the fol...

Page 42: ...3 2 Chapter 3 Chapter 3 Modifying the IP Addresses...

Page 43: ...Chapter 3 Modifying the IP Addresses Chapter 3 3 3...

Page 44: ...3 4 Chapter 3 Chapter 3 Modifying the IP Addresses...

Page 45: ...Chapter 3 Modifying the IP Addresses Chapter 3 3 5...

Page 46: ...3 6 Chapter 3 Chapter 3 Modifying the IP Addresses...

Page 47: ...Chapter 3 Modifying the IP Addresses Chapter 3 3 7...

Page 48: ...til the WL1700 MS boots up 3 1 2 Move the WL1700 MS and WL1500 to the Customer s Network Move the WL1700 MS and WL1500 to the customer s network A B C D X orange green orange orange all off all green...

Page 49: ...9 3 1 3 Change the IP Address and DHCP Options Access the WebPro for the UX5000 default IP address 172 16 0 10 from the browser using Internet Explorer 6 or later then modify the IP address and DHCP o...

Page 50: ...0 Chapter 3 Chapter 3 Modifying the IP Addresses Change the DHCP scope in 10 14 01 and 10 14 02 In Program 10 16 16 change the DHCP option information for the SIP server IP address for the MH240 hands...

Page 51: ...UX to the Customer s Network Move the UX5000 to the customer s network A B C D X and reboot the UX5000 to allow the new IP address to take effect 3 1 5 Check the MH240 Handset Associate the MH240 to...

Page 52: ...3 12 Chapter 3 Chapter 3 Modifying the IP Addresses...

Page 53: ...d to the UX500 SIP server Take a look at the Status on the handset by pushing MENU 0 1 from the idle screen 4 1 2 Case 2 I can t activate Easy Startup Mode Why East Startup Mode shall be activated in...

Page 54: ...y High Core File CLI Only Mandatory whenever controller has restarted page 4 8 Priority High WL Controller Configuration Information page 4 9 Priority Medium Log Buffer CLI Only page 4 10 Priority Med...

Page 55: ...le occurred 4 Details of the trouble Please write in detail as much as possible Bad example Connection goes out A voice terminal is not connected Good example When the voice terminal 1 vt1 near an AP...

Page 56: ...xxxx is arbitrary is created in temporary files when for example a reboot of the WL controller occurred You can confirm if a core file is created using the dir command To get the core file execute the...

Page 57: ...ssociate Unable to communicate Others Wireless LAN voice terminal No service Standby Calling Unable to roam Standby Calling Silent on both sides Calling One way call Calling 7 Network Topology Informa...

Page 58: ...4 6 Chapter 4 Chapter 4 Troubleshooting 4 2 1 2 How to Telnet When the command prompt opens Enter telnet 172 16 254 10...

Page 59: ...roller Information CLI Only Mandatory WL Controller Configuration Information obtained from CLI A Telnet program and a computer into which it is installed is needed Displays system version and log inf...

Page 60: ...in dir Check if there are any Core files A Core file format is core xxxxx tar gz xxxxx could be any number Crash File from CLI or TFTP A TFTP server program and a computer to install it is needed A te...

Page 61: ...Configuration Information 4 2 1 6 WL Controller Configuration Information CLI WL Controller Configuration Information from CLI A Telnet program and computer to install it is needed Displays all the co...

Page 62: ...Only Log Buffer CLI Only A Telnet program and computer to install it is needed Log in set length 0 to disable the paging prompt action entirely show log buffer 4 2 1 8 FDB CLI Only FDB CLI Only A Teln...

Page 63: ...4 2 1 9 ARP CLI Only A Telnet program and computer to install it is needed Log in show arp 4 2 1 10 Sessions Network CLI Only Association of Clients CLI Only A Telnet program and computer to install i...

Page 64: ...d computer to install it is needed Displays event info related to function which is happening in real time Set this in advance of the trouble and make sure to stop it after you get the information Oth...

Page 65: ...Chapter 4 Troubleshooting Chapter 4 4 13 Example In case of setting SM log for MAC address of specified client Show trace log and collect it Cancel log trace...

Page 66: ...4 14 Chapter 4 Chapter 4 Troubleshooting...

Page 67: ...mportant Telephone Numbers Sales Support and General Information 800 365 1928 Technical Service Current Products For NEC Authorized and Certified Installers Only 866 597 9762 Current Products After Ho...

Page 68: ...0913105 April 1 2009 Rev 1 Printed in U S A NEC Unified Solutions Inc 4 Forest Parkway Shelton CT 06484 www necux5000 com See inside back cover for contact information...

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