
Chapter 4 - Troubleshooting
Chapter 4
4 - 5
- Matter performed before/after trouble
Network/Configuration change
What is changed:
Software upgrade
Software version before change:
Others:
- Phenomenon
Equipment reboot
WL controller
Access point
Equipment stack
WL controller
Access point
LED (Status/Alarm etc.):
WebView behavior:
Extremely late
No reaction
Communication failure
Wireless LAN client
Unable to associate
Unable to communicate
Others:
Wireless LAN voice terminal
No service
Standby
Calling
Unable to roam
Standby
Calling
Silent on both sides
Calling
One way call
Calling
7. Network Topology Information
- WL controller
WL5100
WL5050 (SCA-WL10)
WL1700-MS
- Access point
WL1500-AP(-A)
- Software version of WL controller:
(You can check it from [Monitoring] - [Summary])
- Software version of WLMS
:
(You can check it from Menu bar [Help] - [About WLMS]) - OS and service pack level:
- Wireless LAN client
The model/number of PC
:
OS :
Wireless LAN card model
:
Driver version
:
Supplicant version
:
- Wireless LAN voice terminal
MH240
Others:
✔
✔
Summary of Contents for UX5000
Page 8: ...1 4 Chapter 1 Chapter 1 WL1700 Setup TFTP Root Directory Files Configure TFTP Server...
Page 9: ...Chapter 1 WL1700 Setup Chapter 1 1 5 Set TFTP Root Directory...
Page 11: ...Chapter 1 WL1700 Setup Chapter 1 1 7...
Page 12: ...1 8 Chapter 1 Chapter 1 WL1700 Setup...
Page 13: ...Chapter 1 WL1700 Setup Chapter 1 1 9...
Page 15: ...Chapter 1 WL1700 Setup Chapter 1 1 11...
Page 16: ...1 12 Chapter 1 Chapter 1 WL1700 Setup...
Page 17: ...Chapter 1 WL1700 Setup Chapter 1 1 13...
Page 19: ...Chapter 1 WL1700 Setup Chapter 1 1 15...
Page 40: ...2 16 Chapter 2 Chapter 2 MH240 Setup...
Page 42: ...3 2 Chapter 3 Chapter 3 Modifying the IP Addresses...
Page 43: ...Chapter 3 Modifying the IP Addresses Chapter 3 3 3...
Page 44: ...3 4 Chapter 3 Chapter 3 Modifying the IP Addresses...
Page 45: ...Chapter 3 Modifying the IP Addresses Chapter 3 3 5...
Page 46: ...3 6 Chapter 3 Chapter 3 Modifying the IP Addresses...
Page 47: ...Chapter 3 Modifying the IP Addresses Chapter 3 3 7...
Page 52: ...3 12 Chapter 3 Chapter 3 Modifying the IP Addresses...