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UNIVERGE SV8100
Issue 5.0
Direct Inward Dialing (DID)
1 - 387
DID Intercept
DID Intercept automatically reroutes DID calls under certain conditions. There are three DID Intercepts:
Vacant Number Intercept
If a caller dials an extension that does not exist or misdials, Vacant Number Intercept can reroute
the call to the programmed DID Intercept extension ring group or Voice Mail. Without Vacant
Number Intercept, the caller hears error tone after misdialing.
Busy Intercept
Busy Intercept determines DID routing when a DID caller dials a busy extension. If Busy Intercept
is enabled, the call immediately routes to the programmed DID Intercept extension ring group or
Voice Mail. If Busy Intercept is disabled, the call follows DID Camp-On programming.
Ring-No-Answer Intercept
Ring-No-Answer Intercept sets the routing options for DID calls that ring unanswered at the
destination extension. With Ring-No-Answer Intercept enabled, the unanswered call reroutes to
the DID Intercept extension ring group or Voice Mail after the DID Ring-No-Answer Time. If
Ring-No-Answer Intercept is disabled, the unanswered call rings the destination until the outside
caller hangs up.
Delayed DID
Delayed DID allows a user a programmed time to answer a call. If the call is not answered in this time,
the system automatically answers the call. An outside party hears a voice message, music, or dial tone
according to the following conditions:
If a VRS is installed, the system sends a prerecorded message from the VRS.
If a customer-provided audio system (example: tape recorder) is connected, an error message or
music can be played for the caller.
If equipment is not connected for an announcement, the system sends a unique dial tone to the
outside caller.
This feature is not available for the normal incoming call on ISDN trunks.
DID Intercept Destination for Each DID Number
With this feature the system allows you to program a DID Intercept destination for a DID number which
receives no answer or busy call. The system can be programmed to use a trunk ring group, the VRS or
the voice mail as the programmed destination. Each vacant number intercept for a DID number can have
two destinations. The first destination is for an invalid DID number, busy or no answer extension. The
second destination is for a no answer trunk ring group.
.
If the first programmed destination is a Ring Group and the second Destination is Voice Mail, the call does not forward
to VoiceMail.
Summary of Contents for Univerge SV8100
Page 1: ...Features and Specifications Manual Issue 5 0 December 2010...
Page 2: ......
Page 26: ...Issue 5 0 UNIVERGE SV8100 1 16 Account Code Entry THIS PAGE INTENTIONALLY LEFT BLANK...
Page 30: ...Issue 5 0 UNIVERGE SV8100 1 20 Alarm THIS PAGE INTENTIONALLY LEFT BLANK...
Page 42: ...Issue 5 0 UNIVERGE SV8100 1 32 Alarm Reports...
Page 56: ...Issue 5 0 UNIVERGE SV8100 1 46 Ancillary Device Connection THIS PAGE INTENTIONALLY LEFT BLANK...
Page 58: ...Issue 5 0 UNIVERGE SV8100 1 48 Answer Hold Required Component s Not Applicable...
Page 64: ...Issue 5 0 UNIVERGE SV8100 1 54 Answer Key THIS PAGE INTENTIONALLY LEFT BLANK...
Page 80: ...Issue 5 0 UNIVERGE SV8100 1 70 Automatic Call Distribution ACD Required Software None...
Page 100: ...Issue 5 0 UNIVERGE SV8100 1 90 Automatic Call Distribution ACD...
Page 129: ...UNIVERGE SV8100 Issue 5 0 Background Music 1 119 THIS PAGE INTENTIONALLY LEFT BLANK...
Page 130: ...Issue 5 0 UNIVERGE SV8100 1 120 Background Music...
Page 136: ...Issue 5 0 UNIVERGE SV8100 1 126 Barge In THIS PAGE INTENTIONALLY LEFT BLANK...
Page 140: ...Issue 5 0 UNIVERGE SV8100 1 130 Battery Backup System Power Programming None Operation None...
Page 146: ...Issue 5 0 UNIVERGE SV8100 1 136 Call Appearance CAP Keys THIS PAGE INTENTIONALLY LEFT BLANK...
Page 198: ...Issue 5 0 UNIVERGE SV8100 1 188 Call Monitoring THIS PAGE INTENTIONALLY LEFT BLANK...
Page 202: ...Issue 5 0 UNIVERGE SV8100 1 192 Call Redirect THIS PAGE INTENTIONALLY LEFT BLANK...
Page 208: ...Issue 5 0 UNIVERGE SV8100 1 198 Call Waiting Camp On THIS PAGE INTENTIONALLY LEFT BLANK...
Page 214: ...Issue 5 0 UNIVERGE SV8100 1 204 Callback...
Page 232: ...Issue 5 0 UNIVERGE SV8100 1 222 Caller ID...
Page 240: ...Issue 5 0 UNIVERGE SV8100 1 230 Caller ID Flexible Ringing THIS PAGE INTENTIONALLY LEFT BLANK...
Page 254: ...Issue 5 0 UNIVERGE SV8100 1 244 Central Office Calls Answering...
Page 266: ...Issue 5 0 UNIVERGE SV8100 1 256 Central Office Calls Placing...
Page 292: ...Issue 5 0 UNIVERGE SV8100 1 282 Clock Calendar Display THIS PAGE INTENTIONALLY LEFT BLANK...
Page 302: ...Issue 5 0 UNIVERGE SV8100 1 292 Code Restriction...
Page 314: ...Issue 5 0 UNIVERGE SV8100 1 304 Code Restriction Override Walking Code Restriction 763...
Page 318: ...Issue 5 0 UNIVERGE SV8100 1 308 Code Restriction Dial Block Related Features None...
Page 322: ...Issue 5 0 UNIVERGE SV8100 1 312 Code Restriction Dial Block...
Page 325: ...UNIVERGE SV8100 Issue 5 0 Conference 1 315 Required Component s None Related Features None...
Page 332: ...Issue 5 0 UNIVERGE SV8100 1 322 Conference...
Page 352: ...Issue 5 0 UNIVERGE SV8100 1 342 Delayed Ringing...
Page 364: ...Issue 5 0 UNIVERGE SV8100 1 354 Department Calling...
Page 374: ...Issue 5 0 UNIVERGE SV8100 1 364 Department Call Forward THIS PAGE INTENTIONALLY LEFT BLANK...
Page 378: ...Issue 5 0 UNIVERGE SV8100 1 368 Department Step Calling THIS PAGE INTENTIONALLY LEFT BLANK...
Page 388: ...Issue 5 0 UNIVERGE SV8100 1 378 Dialing Number Preview THIS PAGE INTENTIONALLY LEFT BLANK...
Page 394: ...Issue 5 0 UNIVERGE SV8100 1 384 Digital Trunk Clocking THIS PAGE INTENTIONALLY LEFT BLANK...
Page 440: ...Issue 5 0 UNIVERGE SV8100 1 430 Direct Station Selection DSS Console Required Component s None...
Page 448: ...Issue 5 0 UNIVERGE SV8100 1 438 Direct Station Selection DSS Console...
Page 456: ...Issue 5 0 UNIVERGE SV8100 1 446 Directory Dialing THIS PAGE INTENTIONALLY LEFT BLANK...
Page 468: ...Issue 5 0 UNIVERGE SV8100 1 458 Do Not Disturb 4 Call Forwards Blocked...
Page 476: ...Issue 5 0 UNIVERGE SV8100 1 466 Door Box THIS PAGE INTENTIONALLY LEFT BLANK...
Page 484: ...Issue 5 0 UNIVERGE SV8100 1 474 DT700 Large LED Indication THIS PAGE INTENTIONALLY LEFT BLANK...
Page 498: ...Issue 5 0 UNIVERGE SV8100 1 488 Embedded VRS THIS PAGE INTENTIONALLY LEFT BLANK...
Page 510: ...Issue 5 0 UNIVERGE SV8100 1 500 Flexible Length DDI...
Page 548: ...Issue 5 0 UNIVERGE SV8100 1 538 Forced Trunk Disconnect THIS PAGE INTENTIONALLY LEFT BLANK...
Page 553: ...UNIVERGE SV8100 Issue 5 0 Group Call Pickup 1 543 Dial 868 and the group number 1 9 or 01 64...
Page 554: ...Issue 5 0 UNIVERGE SV8100 1 544 Group Call Pickup THIS PAGE INTENTIONALLY LEFT BLANK...
Page 564: ...Issue 5 0 UNIVERGE SV8100 1 554 Handsfree and Monitor THIS PAGE INTENTIONALLY LEFT BLANK...
Page 576: ...Issue 5 0 UNIVERGE SV8100 1 566 Headset Operation THIS PAGE INTENTIONALLY LEFT BLANK...
Page 584: ...Issue 5 0 UNIVERGE SV8100 1 574 Hold THIS PAGE INTENTIONALLY LEFT BLANK...
Page 588: ...Issue 5 0 UNIVERGE SV8100 1 578 Hot Key Pad THIS PAGE INTENTIONALLY LEFT BLANK...
Page 602: ...Issue 5 0 UNIVERGE SV8100 1 592 Hotel Motel...
Page 610: ...Issue 5 0 UNIVERGE SV8100 1 600 Hotline THIS PAGE INTENTIONALLY LEFT BLANK...
Page 612: ...Issue 5 0 UNIVERGE SV8100 1 602 Howler Tone Service THIS PAGE INTENTIONALLY LEFT BLANK...
Page 620: ...Issue 5 0 UNIVERGE SV8100 1 610 Intercom THIS PAGE INTENTIONALLY LEFT BLANK...
Page 642: ...Issue 5 0 UNIVERGE SV8100 1 632 ISDN Compatibility THIS PAGE INTENTIONALLY LEFT BLANK...
Page 646: ...Issue 5 0 UNIVERGE SV8100 1 636 Last Number Redial THIS PAGE INTENTIONALLY LEFT BLANK...
Page 652: ...Issue 5 0 UNIVERGE SV8100 1 642 Line Preference THIS PAGE INTENTIONALLY LEFT BLANK...
Page 656: ...Issue 5 0 UNIVERGE SV8100 1 646 Long Conversation Cutoff...
Page 662: ...Issue 5 0 UNIVERGE SV8100 1 652 Loop Keys THIS PAGE INTENTIONALLY LEFT BLANK...
Page 682: ...Issue 5 0 UNIVERGE SV8100 1 672 Memo Dial THIS PAGE INTENTIONALLY LEFT BLANK...
Page 685: ...UNIVERGE SV8100 Issue 5 0 Message Waiting 1 675 Required Component s None...
Page 694: ...Issue 5 0 UNIVERGE SV8100 1 684 Microphone Cutoff THIS PAGE INTENTIONALLY LEFT BLANK...
Page 717: ...UNIVERGE SV8100 Issue 5 0 Mobile Extension 1 707 THIS PAGE INTENTIONALLY LEFT BLANK...
Page 718: ...Issue 5 0 UNIVERGE SV8100 1 708 Mobile Extension...
Page 725: ...UNIVERGE SV8100 Issue 5 0 Music on Hold 1 715...
Page 726: ...Issue 5 0 UNIVERGE SV8100 1 716 Music on Hold...
Page 727: ...UNIVERGE SV8100 Issue 5 0 Music on Hold 1 717 Operation None...
Page 728: ...Issue 5 0 UNIVERGE SV8100 1 718 Music on Hold THIS PAGE INTENTIONALLY LEFT BLANK...
Page 754: ...Issue 5 0 UNIVERGE SV8100 1 744 One Touch Calling THIS PAGE INTENTIONALLY LEFT BLANK...
Page 766: ...Issue 5 0 UNIVERGE SV8100 1 756 OPX Off Premise Extension THIS PAGE INTENTIONALLY LEFT BLANK...
Page 774: ...Issue 5 0 UNIVERGE SV8100 1 764 Paging External THIS PAGE INTENTIONALLY LEFT BLANK...
Page 778: ...Issue 5 0 UNIVERGE SV8100 1 768 Paging External VRS...
Page 784: ...Issue 5 0 UNIVERGE SV8100 1 774 Paging Internal THIS PAGE INTENTIONALLY LEFT BLANK...
Page 788: ...Issue 5 0 UNIVERGE SV8100 1 778 Park Required Component s None...
Page 796: ...Issue 5 0 UNIVERGE SV8100 1 786 Park...
Page 800: ...Issue 5 0 UNIVERGE SV8100 1 790 Power Failure Transfer THIS PAGE INTENTIONALLY LEFT BLANK...
Page 806: ...Issue 5 0 UNIVERGE SV8100 1 796 Prime Line Selection THIS PAGE INTENTIONALLY LEFT BLANK...
Page 812: ...Issue 5 0 UNIVERGE SV8100 1 802 Private Line THIS PAGE INTENTIONALLY LEFT BLANK...
Page 832: ...Issue 5 0 UNIVERGE SV8100 1 822 Q Sig THIS PAGE INTENTIONALLY LEFT BLANK...
Page 836: ...Issue 5 0 UNIVERGE SV8100 1 826 Redial Function THIS PAGE INTENTIONALLY LEFT BLANK...
Page 840: ...Issue 5 0 UNIVERGE SV8100 1 830 Repeat Redial THIS PAGE INTENTIONALLY LEFT BLANK...
Page 858: ...Issue 5 0 UNIVERGE SV8100 1 848 Room Monitor Multiline Room Monitoring...
Page 868: ...Issue 5 0 UNIVERGE SV8100 1 858 Secretary Call Buzzer THIS PAGE INTENTIONALLY LEFT BLANK...
Page 884: ...Issue 5 0 UNIVERGE SV8100 1 874 Serial Call THIS PAGE INTENTIONALLY LEFT BLANK...
Page 896: ...Issue 5 0 UNIVERGE SV8100 1 886 Single Line Telephones THIS PAGE INTENTIONALLY LEFT BLANK...
Page 942: ...Issue 5 0 UNIVERGE SV8100 1 932 Speed Dial Telephone Book THIS PAGE INTENTIONALLY LEFT BLANK...
Page 960: ...Issue 5 0 UNIVERGE SV8100 1 950 Station Message Detail Recording SMDR Flowchart...
Page 961: ...UNIVERGE SV8100 Issue 5 0 Station Message Detail Recording 1 951 SMDR Flowchart Continued...
Page 962: ...Issue 5 0 UNIVERGE SV8100 1 952 Station Message Detail Recording SMDR Flowchart Continued...
Page 996: ...Issue 5 0 UNIVERGE SV8100 1 986 Toll Restriction THIS PAGE INTENTIONALLY LEFT BLANK...
Page 998: ...Issue 5 0 UNIVERGE SV8100 1 988 Toll Restriction In Credit THIS PAGE INTENTIONALLY LEFT BLANK...
Page 1000: ...Issue 5 0 UNIVERGE SV8100 1 990 Toll Restriction Override THIS PAGE INTENTIONALLY LEFT BLANK...
Page 1002: ...Issue 5 0 UNIVERGE SV8100 1 992 Toll Restriction Dial Block THIS PAGE INTENTIONALLY LEFT BLANK...
Page 1024: ...Issue 5 0 UNIVERGE SV8100 1 1014 Transfer...
Page 1038: ...Issue 5 0 UNIVERGE SV8100 1 1028 Trunk Port Disable THIS PAGE INTENTIONALLY LEFT BLANK...
Page 1084: ...Issue 5 0 UNIVERGE SV8100 1 1074 User Programming Ability Programming None Operation None...
Page 1123: ...UNIVERGE SV8100 Issue 5 0 Voice Over 1 1113 Required Component s None...
Page 1126: ...Issue 5 0 UNIVERGE SV8100 1 1116 Voice Over THIS PAGE INTENTIONALLY LEFT BLANK...
Page 1150: ...Issue 5 0 UNIVERGE SV8100 1 1140 Voice Response System VRS THIS PAGE INTENTIONALLY LEFT BLANK...
Page 1168: ...Issue 5 0 UNIVERGE SV8100 1 1158 Warning Tone for Long Conversation Default Setting Disabled...
Page 1173: ...This page intentionally left blank...