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NEC UNIVERGE Aspire UX, Basic Operation Manual

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18

Transferring a Call  

< Transfer >

Transferring a call to a person 

in another part of the building

Example:

 

 

transfers a trunk call to 

 using an extension

1 

 is on the conversation.

2 

Press 

.

The Line key lamp flashes green.

The person making the call hears the music on 

hold tone and the call is held.

3 

Dial the extension number of 

.

4 

Give 

 a message with an 

intercom call.

A gives C a message.

C holds the line.

5 

 Press 

.

The call on hold is automatically transferred to 

C’s line.

 talks to the person making the call.

To transfer a call without pressing the 

Transfer key

You can set up the telephone during installation 

so that a call is transferred when you replace the 

handset, eliminating the need to press the transfer 

key.

Talking

A

C

Outside party

(Music on hold tone)

Talking

Talking

Holding the line

Dial the extension

number of C.

Ringing

1

2

3

4

5

6

7

8

9

0

Talking

A

C

Outside party

(Music on hold tone)

Talking

Talking

Holding the line

Dial the extension

number of C.

Ringing

1

2

3

4

5

6

7

8

9

0

Summary of Contents for UNIVERGE Aspire UX

Page 1: ...Basic Operation Guide ...

Page 2: ... 2013 2014 NEC Corporation No part of this manual shall be reproduced or altered without any written permission of NEC Corporation ...

Page 3: ...Preface This manual explains the basic operation on your NEC telephone 1 ...

Page 4: ...2 ...

Page 5: ... Handset ڦ Automatically Redialing until the Outside Party Answers ڦ Using Touch Tone Telephone Services ڦ Placing a Call with a Speed Dial Number ڦ One Touch Operation ڦ Having a Conference over the Telephone ڦ Using a Commercially Available Telephone Repeat Dial Pulse to Tone Conversion Last Number Redial Preset Dial Hands free Call Speed Dial Conference Single Line Telephone Let s go ahead with...

Page 6: ...to this product could result in fire electric shock or failure Persons other than installation or maintenance personnel should never open the cover of the main unit Touching the inside of the unit presents a serious risk of electric shock or injury NOTES Avoid using your telephone near a TV radio or in a strong magnetic field Doing so could damage the unit Avoid using your telephone near a device ...

Page 7: ...the unit for making a hands free call without lifting the handset Press the Hold key to hold a call Hold key Answer key with a lamp Call key with a lamp Press the Answer key to answer a trunk call The Answer lamp flashes when an incoming call is received from outside Press the Call key to seize a trunk line Press the Feature key to set functions Press the Transfer key to transfer a call to another...

Page 8: ...he following is an example of Digital multi line telephone Idle Placing a trunk call Trunk call in progress Number of the trunk line in use Destination telephone number Number of the trunk line in use Talking duration ňŅŊŁ ijijĴ ijĴĵĶķĸĹĺ ŎŌŐ ŎŁĿ ĿŋŊł ňŅŊŁ ijijĴ ijĸ Ķij ijĴĵĶķĸĹĺ ŎŌŐ ŎŁĿ ĿŋŊł Destination telephone number 8 ĵÜ Ĵ œŁŀ ĵ ĴijŌʼn Ĵijij ňşũŪ ŀşŨ ŅĿʼn ŌŨťŝ KEQP CVG C QH VJG YGGM 6KOG ZVGPUKQP PWODGT P...

Page 9: ... volume You can control the volume of the off hook signaling that you will hear if the called party is busy Press the volume keys as needed while you hear the off hook signaling Controlling the off hook signaling volume Controlling the ringing volume changes as well as controlling the off hook signaling volume Controlling the contrast Dark Light Volume keys Redial Redial You can control the displa...

Page 10: ... of the name of a function assigned to a key name of a destination telephone number and other information to make the telephone easy to use For details contact your distributor Mounting the panel 1 Place the designation sheet on the telephone so that the keys pass through the holes in the sheet 2 Fit the panel on the telephone in accordance with the keys on the telephone and press down the four co...

Page 11: ...9 Placing and Answering a Call Placing a Trunk Call Trunk Call 10 Placing an Extension Intercom Call 11 Answering a Trunk Call 12 Answering an Intercom Call 13 ...

Page 12: ...destination telephone number 3 Lift the handset Wait for the outside party to answer What this function does Press a Line key or the Call key without lifting the handset You will hear a dial tone You can then dial the destination telephone number to place a trunk call What you can do with this function The dialed number is displayed so that you can confirm that you have dialed correctly You can al...

Page 13: ...ed person to answer What this function does You can talk to a user on another extension from your extension Intercom Call does not incur any telephone charges What you can do with this function You can place an intercom call by lifting the handset and then dialing the desired extension number There is no need to press the Speaker key Dial the destination extension number 1 2 3 4 5 6 7 8 9 0 ...

Page 14: ...call is received You hear the trunk call ringing tone and both the large lamp and a Line key lamp flash red 2 Press Line key 3 Lift the handset Talk to the person who is calling you What this function does Upon receiving an incoming call from outside you can answer by either pressing the flashing Line key or the Answer key What you can do with this function You can also answer an incoming call by ...

Page 15: ... What this function does When the large lamp flashes red and you hear the intercom call ringing tone the telephone is receiving an intercom call Lift the handset and talk to the person who is calling you What you can do with this function The extension name of the person calling you is displayed as you hear the ringing tone You can check which user is placing the call before answering Answering an...

Page 16: ...14 ...

Page 17: ...15 Holding and Transferring a Call Having the Person Calling You Hold the Line Hold 16 Transferring a Call Transfer 17 ...

Page 18: ...e person who has called you hold the line you can have the telephone hold the call while playing a melody to the person who is waiting While the music on hold tone is being played the person who has called you cannot hear you If a call is held for 90 seconds initial setting the telephone emits the long hold attention tone to remind you that a call is still being held What you can do with this func...

Page 19: ...nstructed by A The Line key lamp changes to green talks to the person making the call What this function does You can hold an incoming call and transfer it to another extension What you can do with this function When the person wanted on the telephone is physically close to you tell him or her directly and have them pick up the call If the person wanted on the telephone is elsewhere in the buildin...

Page 20: ...he line 5 Press The call on hold is automatically transferred to C s line talks to the person making the call To transfer a call without pressing the Transfer key You can set up the telephone during installation so that a call is transferred when you replace the handset eliminating the need to press the transfer key Talking A C Outside party Music on hold tone Talking Talking Holding the line Dial...

Page 21: ...out lifting the Handset Hands free Call 22 Automatically Redialing until the Outside Party Answers Repeat Dial 24 Using Touch Tone Telephone Services Pulse to Tone Conversion 25 Placing a Call with a Speed Dial Number Speed Dial 26 One Touch Operation 28 Having a Conference over the Telephone Conference 31 Using a Commercially Available Telephone Single Line Telephone 33 ...

Page 22: ...at this function does The telephone stores the last telephone number that you dialed Subsequently it is easy to redial that number What you can do with this function This function is useful when the desired line is busy when you have to disconnect a call before finishing or if you forget to say something Redialing the Last Telephone Number Dialed Last Number Redial Redial ...

Page 23: ...ction does When placing a trunk call you can pre dial the destination telephone number first check the number on the display and then initiate the call What you can do with this function This function can help prevent the misdialing of long telephone numbers Pre dialing Then Placing a Call Preset Dial 0312345678 Pre dial the destination telephone number or Line key 1 2 3 4 5 6 7 8 9 0 ...

Page 24: ... call function Perform the above steps again The microphone lamp goes off and the hands free call function is canceled What this function does You can make a call without lifting the handset using the telephone s speaker and microphone What you can do with this function You can talk over the telephone while continuing to work or several people around the telephone can participate in a conversation...

Page 25: ... the person who is calling you For a hands free call In noisy locations or those that are prone to echo use the handset Try to stay about 50 cm from the front of the telephone whenever possible The two parties should speak alternately If both you and the person you have called try to speak together both speakers will be canceled and neither end will hear the other Do not raise the speaker volume e...

Page 26: ... press the Feature key and then the left of Up Down key Redial Lift the handset and then replace it as the telephone is automatically redialing If you want to change the number of times to redial or the redial interval These features are set up during installation For details contact your distributor AutomaticallyRedialinguntiltheOutsidePartyAnswers Repeat Dial What this function does If the desir...

Page 27: ...ail to send DTMF tones In this case press and then dial the number that you want to send What this function does If you use a dial pulse type line DP but want to use a touch tone telephone service you can use your telephone to send DTMF tones What you can do with this function Use this function to allow you to access a touch tone telephone service like those listed below Telephone banking service ...

Page 28: ...ed dial numbers becomes possible Speed dial personal 80 to 99 Speed dial common 00 to 79 These features are set up during installation For details contact your distributor What this function does You can register the name and telephone number of a person that you call frequently Then to call that person you simply have to press the corresponding speed dial number What you can do with this function...

Page 29: ...e telephone during installation so that speed dial can be selected with 4 digits 0000 to 9999 For details contact your distributor If you change the number of digits from 000 999 to 0000 9999 after you started to use speed dial function 3 digits parts also will be changed to 4 digits Example 010 changes to 0010 ...

Page 30: ...nsion number following the telephone number press the Transfer key pause after entering the telephone number and then enter the extension number for additional dial in If you do not want to register a name go to step 7 5 Press 6 Enter the name of the person Entering Characters Page 39 7 Press 8 Press This completes the registration Enter the telephone number of the person to be called Enter the na...

Page 31: ...o answer What this function does You can register a telephone number extension number or function to a function key to enable one touch operation What you can do with this function The following numbers can be registered to function keys Telephone numbers up to 24 digits Extension numbers Mail box numbers for voice mail Speed dial numbers Service codes One Touch Operation Function key ...

Page 32: ...on 5 Press 0 Number 0 is for seizing a trunk line 6 Enter the telephone number of the person to be called To register an extension number following the telephone number press the Transfer key pause after entering the telephone number and then enter the extension number 7 Press 8 Press This completes the registration Function key Enter the telephone number of the person to be called 1 9 7 0 1 0 1 2...

Page 33: ...s 0 1 Number 01 is the function code for one touch operation 5 Enter the extension number you want to register 6 Press 7 Press This completes the registration To check the result Press the Help key and then the function key for which you want to check the registration Function key Enter the extension number of the person to be called 1 9 7 0 1 1 2 3 4 5 6 7 8 9 0 ...

Page 34: ...three persons can talk with one another To ask another internal user to participate in the conference Following step 4 repeat step 2 and subsequent steps above What this function does Up to 32 persons can talk to one another over the telephone at the same time What you can do with this function A conference call allows extension user as well as those on business trips to participate in a meeting o...

Page 35: ...es Soft key of BEGIN joins the conference and the three persons can talk with one another To ask another outside party to participate in the conference Following step 5 repeat step 2 and subsequent steps above The person speaking over the trunk line will seem quieter than extension user In the above example when B and D talk to each other over a trunk line the voices of B and D are quieter than th...

Page 36: ...ide party to answer z z Placing an extension call 1 Lift the handset 2 Dial the destination extension number Wait for the called person to answer What this function does A commercially available single line telephone can be connected to this system such things as an option unit are required Single line telephones have no function keys Therefore they require that you perform slightly different oper...

Page 37: ...m call 1 An intercom call is received 2 Lift the handset Talk to the person who is calling you z z Holding a call 1 You are on the conversation 2 Quickly press and then release the hook switch If your telephone has a hook key press that key The call is now held Quickly press and then release the hook switch If you hold down the hook switch too long the call will be disconnected In the hold status ...

Page 38: ...nk call to using an extension 1 is on the conversation 2 Quickly press and then release the hook switch If your telephone has a hook key press that key 3 Dial the extension number of 4 Give a message with the intercom call A gives B a message B holds the line 5 replaces the handset The call on hold is automatically transferred to B s line talks to the person making the call Quickly press and then ...

Page 39: ...37 Appendix Turning Off a Lamp That Is On or Flashing 38 Entering Characters 39 ...

Page 40: ...Function or status assigned How to turn off the lamp When the lamp flashes green The message waiting function is active Do either of the following Answer the message 9 9 0 Ask the person who set the message waiting function to cancel it Extension number 9 1 1 When the lamp flashes green at long intervals A new message is recorded in the mail box for voice mail When the voice mail option is being u...

Page 41: ...e Redial You can enter up to 12 one byte characters for the other party s name If you want to delete an entered character press or Clear Then the character on the cursor or the one just in front of the character is deleted For examples of characters displayed when Keypad are pressed refer to Character input table on the next page Example Entering N IIDA 0 NCPM URCEG VYKEG PVGT QPEG 2 6 VJTGG VKOGU...

Page 42: ... is pressed 1 2 3 4 5 6 7 8 9 10 11 1 ｱ ｲ ｳ ｴ ｵ ｧ ｨ ｩ ｪ ｫ Returns to ｱ 2 ABC ｶ ｷ ｸ ｹ ｺ Returns to ｶ 3 DEF ｻ ｼ ｽ ｾ ｿ Returns to ｻ 4 GHI ﾀ ﾁ ﾂ ﾃ ﾄ ｯ Returns to ﾀ 5 JKL ﾅ ﾆ ﾇ ﾈ ﾉ Returns to ﾅ 6 MNO ﾊ ﾋ ﾌ ﾍ ﾎ Returns to ﾊ 7 PQRS ﾏ ﾐ ﾑ ﾒ ﾓ Returns to ﾏ 8 TUV ﾔ ﾕ ﾖ ｬ ｭ ｮ Returns to ﾔ 9 WXYZ ﾗ ﾘ ﾙ ﾚ ﾛ Returns to ﾗ 0 ﾜ ｦ ﾝ Returns to ﾜ ー Returns to Blank space ...

Page 43: ...to 1 2 ABC A B C a b c 2 Returns to A 3 DEF D E F d e f 3 Returns to D 4 GHI G H I g h i 4 Returns to G 5 JKL J K L j k l 5 Returns to J 6 MNO M N O m n o 6 Returns to M 7 PQRS P Q R S p q r s 7 Returns to P 8 TUV T U V t u v 8 Returns to T 9 WXYZ W X Y Z w x y z 9 Returns to W 0 0 Returns to 0 Returns to Blank space is not correctly displayed ...

Page 44: ...Aspire UX Basic Operation Guide A50 034243 002 August 2014 Issue 2 NEC Corporation 2013 2014 NEC Corporation ...

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