Chapter 1 MAINTENANCE SERVICES
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NWA-033627-001 Rev.4.0
95ch1001.fm
VoIP LOG COLLECTION
Service Conditions
(1) General conditions
• Terminals/blades and available firmware versions that enable to collect fault logs/call logs are as
follows.
NOTE:
Fault information store/display is not available for the following D
term
85 (Series i) (IP Bundled
Type). But it will be available when the new firmware is installed.
- ITR-8D-2 (BK/WH) TEL (Available when firmware of ITR-8D-3 (BK/WH) TEL is installed)
- ITR-16D-2 (BK/WH) TEL (Available when firmware of ITR-16D-3 (BK/WH) TEL is installed)
- ITR-8D-2A (BK/WH) TEL (Available when firmware of ITR-8D-3A (BK/WH) TEL is installed)
- ITR-16D-2A (BK/WH) TEL (Available when firmware of ITR-16D-3A (BK/WH) TEL is in-
stalled)
- ITR-8D-2U (BK/WH) TEL (Available when firmware of ITR-8D-3 (BK/WH) TEL is installed)
- ITR-16D-2U (BK/WH) TEL (Available when firmware of ITR-16D-3 (BK/WH) TEL is in-
stalled)
• Collected fault logs and call logs can be output to a PC via the RS port (RS-232C) of the CPU
blade. To output the fault logs and call logs, communication software (Hyper Terminal, etc.) must
be installed in the PC (PCPro cannot be used while using the communication software).
Terminals/Blades
Firmware Version
Available:
×
Fault Log
Collection
Call Log
Collection
Terminals D
term
85 (Series i) (IP Adapter Type)
Ver. 2.80 or later
×
×
D
term
85 (Series i) (IP Bundled Type)
NOTE
Ver. 2.80 or later
×
×
D
term
IP INASET (ITR-240G-1)
E0 2.80 or later
×
×
Soft Phone (D
term
SP30 only)
F Ver. 7.3.0.0 or later
×
×
Blades
VoIPDB
×
×
APRIL/16/2010