manualshive.com logo in svg

NEC SuperScript 4200N, Online User'S Manual

Share
Download
NEC SuperScript 4200N Online User'S Manual Download Page 107

Network Printing Problems

99

TROUBLESHOOTING

Computer to NIC Connection Checklist

To make sure the computer is communicating with the NIC, 
perform these tests.
•

Print a file from the workstation and make sure the print 
job gets to the print queue using PCONSOLE. If the print 
job does get to the queue, the problem is not with the 
workstation/NIC connection.

•

Use CAPTURE to send data to the printer from a 
workstation software application. See your NetWare 
print server manual for information.

•

Make sure another printer is not taking the print jobs 
from the queues before the NIC can service the job. To do 
this, disable the other printer and send another 
print job.

NIC Loses Its File Server Connection:

If the network 

printer loses its connection to the file server, it will take 
approximately five to 10 minutes to reconnect. If the 
connection is not made after a reasonable amount of 
time, check the error conditions to troubleshoot the 
problem.

Unable to Print from a Different Context:

The NIC 

does not support printing from a context other than the 
one you specified using the MAP utility on your Web 
browser. To do this, you must create an alias queue. See 
your NetWare Manual for more info.

Troubleshooting for MacOS 

•

Is the Macintosh computer connected to the network 
through Ethernet, and has the correct network port been 
selected?

•

Did you select the correct printer driver, zone, and 
printer name in the Chooser? 

•

If you renamed the printer in the Apple Utility, you must 
turn the printer off then on, and then reselect the printer 
under its new name in the Chooser.

•

If you placed the printer in a new zone, be sure you 
reselected the zone and the printer name in the Chooser.

•

The default name for the printer is SuperScript 4200N # , 
where #  is the sequential number of 4200N printers 
installed. If a user changes the name of SuperScript 
4200N 2 to Mary’s Printer, the last printer in line will be 
reassigned the name Superscript 4200N 2, and the print 
path must be changed using the Chooser for the system 
to work again.

Summary of Contents for SuperScript 4200N

Page 1: ...ONLINE USER S GUIDE S U P E R S C R I P T 4 2 0 0 N February 1999 Click here to go toTable of Contents to go to Index ...

Page 2: ...tion improvements the cument is subject to change at any time duction of this document or portions approval of NEC Technologies is Inc 1999 Microsoft Windows Windows 95 Windows 98 Windows NT Windows for Workgroups and MS DOS are registered trademarks of Microsoft Corporation Adobe PostScript 3 is a trademark of Adobe Systems Incorporated All other product service brand or trade names used in this ...

Page 3: ...oftware on your network Chapter 7 Network Setup Provides instructions for system administrators to set up network printing over NetWare TCP IP EtherTalk Windows 3 x and above Windows NT 4 0 and NetBEUI NetBIOS Chapter 8 MaintainingYour Printer Gives a schedule and instructions for performing routine maintenance tasks that will keep your printer operating efficiently Chapter 9 Troubleshooting Shows...

Page 4: ...N User s Guide ...

Page 5: ...ge 14 Installing the Fuser Oil Bottle and Fuser Cleaning Roller 15 Installing the Toner Modules 16 Loading The Paper Tray 17 Printing a Startup Page 18 Connecting the Printer to Your Computer or Network 19 Connecting the 4200N as a Local Printer 19 Connecting the 4200N as a Network Printer 19 Printing with the 4200N Printer 20 Easy Local Setup for Windows 95 98 and Windows NT 4 0 Clients 20 Easy L...

Page 6: ...6 An Example of Using the Menu Tree 46 Operator Panel Menus 47 Operator Panel Tasks 48 Taking the Printer Offline and Online 48 Setting Media Type 49 Stopping a Job 49 Resetting the Printer 49 Resetting the NIC 49 Restoring Factory Defaults 49 Printing 4200N Information Pages 49 Resetting Usage Reports 49 TCP IP Setup 49 CHAPTER 6 WEB PRINTING SETUP 51 Overview 51 PrintAgent Remote Printing 51 Pri...

Page 7: ...ts 73 Configuring the IP Address on the 4200N 73 Setting Up Your Printing Mode 73 CHAPTER 8 MAINTAINING YOUR PRINTER 75 Overview 75 Precautions 75 Maintenance Schedule 76 Service Visit Schedule 76 Replacing the Toner Modules 77 Replacing the Fuser Oil Bottle 78 Replacing the Fuser Cleaning Roller 79 Cleaning the Belt Cartridge 80 Replacing the Belt Cartridge 81 Inside the Back Cover 82 Replacing t...

Page 8: ... From Within Your Company 101 Help From Your Dealer 101 NEC Technical Support 101 How to Contact NEC 101 Ordering Supplies 102 NEC Warranty and Service 103 NEC Service Contracts 103 SuperScript 4200N Printer Limited Warranty 103 Warranty Period 103 Warranty Coverage 103 Warranty Support 104 Obtaining Warranty Service 104 Limitation of Damages and Implied Warranties 104 APPENDIX A PRINTER SPECIFICA...

Page 9: ...your workstation Supports traditional network printing over NetWare TCP IP EtherTalk Windows 3 1x and above Windows NT 4 0 and NetBEUI NetBIOS Printer Options You can add these features to increase productivity 250 sheet standard size Paper Tray 2 Unit 250 sheet Legal Tray Your Starting Point The instructions in this guide assume that you are familiar with your computer and or network operating sy...

Page 10: ...ing and marketing of energy efficient office automation equipment thereby potentially reducing combustion related pollution The Energy Star emblem does not represent EPA endorsement of any product or service SUPERSCRIPT 4200N CD The SuperScript 4200N CD that comes with your printer provides three options for installing printer drivers and printing utilities in Windows Easy Local Setup Custom Netwo...

Page 11: ...n tasks View the Help System Every SuperScript 4200N printer has a Printer Home Page URL Configuration Page and Network Administration Page stored in it s ROM These pages can be accessed once the printer is connected to a network Simply type the printer s IP address into the Internet Explorer 4 01 browser and the Printer Home Page will appear However the remaining web pages must be installed on a ...

Page 12: ...instructions Supported Paper Sizes You can print on a variety of paper sizes including note To print Legal size paper you must install the optional Legal PaperTray into PaperTray 1 or PaperTray 2 inter Home Page from Windows Macintosh or UNIX print clients dress you assign to the printer for example http 131 241 45 65 Page the Pull Printing Page b without a driver the PrintAgent inting over the we...

Page 13: ...atures and settings are described in this chapter A particular feature may be implemented slightly differently depending on which driver you are using note If you are unsure about a setting in your printer driver be sure to use the driver s Online Help feature Chapter 4 Printer Drivers provides complete information about using your printer driver software POSTSCRIPT 3 FEATURES These are general de...

Page 14: ...r document do not print correctly use these settings to adjust screen frequency and angle For example use this when screened images show a moiré pattern Negative Image If you select this black and white values are reversed and RGB colors print as their complements Mirror Image If you select this pages are mirrored on the horizontal axis Scaling You can enlarge or reduce the page image A value of 1...

Page 15: ... installed memory Increase this amount for better performance of Type 32 bitmap fonts Installable options Use this area to change the settings to match the printer s hardware setup when you add options to the printer including Tray 2 or more RAM memory WORKING WITH FONTS IN WINDOWS Under most conditions your documents will print out well without any adjustment to font settings in your printer driv...

Page 16: ...t out exactly as it appears on the fonts ueType fonts to the printer to print the es the printed document will look the screen but it may take longer to print s feature updates the driver to Use this if you have added new fonts to installed the driver ...

Page 17: ...when the Fuser Oil Bottle is installed Do not tilt more than 15 The fuser area under the Top and Back Covers is very hot Let the printer cool at least 15 minutes before touching these areas WARNING This printer is intended to be electrically grounded It comes with a three wire grounding plug This plug will only fit a grounded AC outlet or power strip This is a safety feature Do not defeat the purp...

Page 18: ...ox D 6 Open the plastic bag that contains the printer and slide it down 7 With one person on each side of the printer grasp the printer at the hand grips where they are exposed by notches in the foam padding E 8 Lift the printer and place it on a sturdy level surface B C D E nter Box box box screws erial If you ship future be sure to packing pendix D to al components Caution The printer and packag...

Page 19: ... 1 BlackToner Module 1 CyanToner Module 1 MagentaToner Module 1YellowToner Module Belt Cartridge Fuser Oil Bottle Fuser Oil Syringe Fuser Cleaning Roller Accessory Kit Starter Kit NEC Paper Sample Pack Software Envelope SuperScript 4200N User s Guide SuperScript 4200N CD nter you need to provide the proper work cable Power Cord Printer with Standard 250 sheet PaperTray 1 Save for future use Catego...

Page 20: ...terface for attaching llel cable from your computer for attaching the Ethernet 10 100 from your network ontains the controller board and card ector for attaching the power cord s ventilation Back Internal View Transfer Drum transfers image to paper Registration Rollers keeps the paper straight Transfer Roller works with the Transfer Drum to transfer the image to the paper Paper Discharger removes ...

Page 21: ...llel Ethernet Fuser Cleaning Roller Interface Interface TOP INTERNAL VIEW BACK INTERNAL VIEW Racks FRONT INTERNAL VIEW Latch rts Transfer Drum Registration Rollers Paper Discharger Transfer Unit consists of PaperTransfer Rollers Fuser Oil Bottle Fuser Unit Belt Cartridge Top Cover Release Button Interface panel Transfer Roller ...

Page 22: ...rotective sheet from around the Belt Cartridge 7 Slide the Belt Cartridge into the guides as shown E The flat side of the cartridge should face the front of the printer 8 Snap the Belt Cartridge Locking Levers into place F 9 Close the Top Cover and then the Front Cover of the printer note The Belt Cartridge is sometimes called the Photoconductor Belt Module or OPC Unit B C F E CautionThe Belt Cart...

Page 23: ...he printer D The tab on the bottle should face right when viewed from the printer s front Place in front of the Lock Tabs 5 Remove the Fuser Cleaning Roller from its plastic bag and set into place with the exposed part of the roller facing the front of the printer E The extra tab should be on the left Place in back of the Lock Tabs over the Fuser Rollers 6 Turn the Lock Tabs to the closed position...

Page 24: ...ts ck it gently three or four times C 4 Remove the protective tape from the module 5 Remove the orange protective cover 6 Hold the module level and slide into place along the racks in the printer D 7 Repeat steps 3 through 6 for the remaining color Toner Modules E 8 Close the Front Cover making sure it clicks into place F B C K Black Y Yellow M Magenta C Cyan E F ...

Page 25: ...aper on the weight of the paper 1 A es of the length tab and slide it into place The outside of the tab should match the desired size marked on the inside of the tray B 3 Squeeze the left side guide and slide it to match your paper s width C The inside of the tab should match the desired size on the tray D 4 Insert the paper into Paper Tray 1 E 5 Reinsert Paper Tray 1 into the printer F B C E F Do...

Page 26: ...le to insert the plug into a licensed electrician to replace the erly grounded outlet Do not defeat the ounding plug by removing the third pin r power 5 Indicator lights cycle and the following messages appear on the Operator Panel display in sequence C SelfTest SuperScript 4200 INITIALIZING WARMING UP PRINTING 6 The printer issues the Startup and Network Configuration pages then the following mes...

Page 27: ...hat a new printing device is connected to the computer Follow the instructions displayed by the computer about installing the printer driver Continue on page 20 for printing instructions Connecting the 4200N as a Network Printer To connect the SuperScript 4200N to a 10 100Base T network 1 Turn off the printer 2 Insert one end of the Category 5 network cable into the network port located on the pri...

Page 28: ...software and a web browser This section shows how to set up PrintAgent Remote Printing To use Remote Printing you must have on your computer Microsoft Internet Explorer 4 01 SP1 The Windows 95 98 operating system Setting the Printer s IP Address There are several ways to do this The steps below show how to use the Operator Panel to set your printer s IP Address 1 Press the Online button of the Ope...

Page 29: ...gent Remote Printing and ter 6 Web Printing Setup PRINTING ENVELOPES 1 Format your envelopes in your computer application 2 Remove Paper Tray 1 and adjust the paper guides to the envelope size you want to load 3 Load no more than 15 envelopes into Paper Tray 1 Make sure the envelope stack is flat and even 4 The following illustration shows how to load a stack of envelopes in Paper Tray 1 WARNING D...

Page 30: ...hadows appear on either the top or ets refer to Chapter 8 Maintaining Your Printer for instructions on how to clean the printer If the manufacturer put a removable strip at the edge of the transparencies load the transparencies with the strip toward the front of the printer even if they recommend that the striped edge faces the back of the printer The printer will automatically detect transparenci...

Page 31: ... in ogether before putting them back 1 and load no more than 80 label 1 into the feeder can be loaded into PaperTray 1 or y if PaperTray 1 Feeder is used ton The message MEDIATYPETHICK the Label LED will turn on Wait for to appear g regular weight paper press the message MEDIATYPE PAPER appears will turn off Wait for the message heets face up in the tray ...

Page 32: ...0N User s Guide ...

Page 33: ...d using g Paper Tray ray 2 Unit MM ation about ordering printer options E LEGAL PAPER TRAY nal Legal Paper Tray is simple per tray from the main feeder or the nit Fill your new Legal Paper Tray d the standard tray see page 17 Legal PaperTray ...

Page 34: ...ft the printer and assure that it is level If the printer is tipped more than 1 5 degrees oil will spill inside and cause damage 5 Locate the metal tab with screw hole on each side of the Paper Tray 2 unit A 6 Take a metal bracket from the packet and hold it at a slight angle away from you Slide the bracket up into the hole underneath the printer B 7 Make sure the hole in each metal bracket is lin...

Page 35: ...pening on the Paper Tray 2 unit nector Door that you removed in step g opening on the back of the printer 11 Snap on the left and right Paper Tray 2 unit covers F 12 Reconnect the power and interface cables to your printer 13 Load paper into your new Paper Tray 2 turn your printer on and send a print job to the printer using paper from both trays E F G Switch Cable Connector Doors after connecting...

Page 36: ...The following table lists the memory requirements SIMM specifications and advantages of added memory note If you are installing SIMMs of different capacities you need to use the top two memory sockets marked A for the larger capacity SIMMs When you turn on your printer it will automatically recognize the added memory and show up on the Start Up page Make sure the printer driver knows about your ad...

Page 37: ... SIMM so that the metal edge faces toward the memory socket and the notched side of the SIMM faces the right Hold the SIMM at a slight upward angle being careful not to touch the connection points along the edge of the SIMM Insert the SIMM in the memory socket E Press the SIMM in and up until it clicks into place Make sure the SIMM is seated securely and that the metal brackets are closed 5 Slide ...

Page 38: ...0N User s Guide ...

Page 39: ... colors with those described by the NEC Color Table located inside the printer The choice can be made when the Select Components dialog box appears during installation Simply highlight the Printer Drivers Win95 item then click Change to open the Select Subcomponents dialog box The ICM based driver can be selected there However when the ICM based driver is installed you can still choose between ICM...

Page 40: ...u that appears click Printers der select the printer driver you wish to u select Properties gs in the Printer Driver r you simply point and click to change of settings that you want to change by ab w settings in the property sheet the changes you made in all property he printer driver ve the changes you made in a property sheet The printer driver remains open Click Cancel to close the printer driv...

Page 41: ...sTab Use this tab to customize the local and network port connections to the printer and specify print spooling settings es general out the printer ent area to add ut the printer a separator between jobs page to oblems SharingTab Use this tab to customize the local and network port connections Sharing tabs provide access to Windows features for setting up your printer A brief ere For more informat...

Page 42: ...our job To order NEC Premium papers call 800 632 2326 WatermarksTab A watermark is text that appears on pages in your print job such as DRAFT or CONFIDENTIAL Use these settings to customize watermarks for your print job This preview area shows the effect of your selections configure ript mize ew more printer settings on to view the complete Help file Defaults button to replace current with factory...

Page 43: ...tions tab to match the attached printer configuration so that the printer driver can generate optimized PostScript code cript 3 Printer Driver continued Click here to display the Font SubstitutionTable ab settings ity having the ns This s when the installed more printer settings o view the complete Help file ults button to replace current h factory defaults nd click a setting on the formation abou...

Page 44: ...rinter from the list perties button in the Print dialog box to display the printer driver Changing Settings in the Printer Driver In the Document Properties page you simply point and click to change printer settings 1 Select the Page Setup or Advanced tab to find the setting you want to change 2 Click to select new settings In the Advanced tab when you click a setting in the scrolling menu more sp...

Page 45: ...ting up your information about settings on see the Windows manual The Device Settings tab lets you change printer properties specific to the SuperScript 4200N More settings are available when you select Print or Print Setup from your application s File menu The Device Settings tabs are different for the PostScript 3 printer driver and are shown below Click any setting in the scrolling menu and the...

Page 46: ... Chapter 1 Tab for general page setup options ent settings using the Document Properties pages To access these select Print or Print ation s File menu Click any setting in the scrolling menu and the lower portion of the tab displays more options for that setting Click OK to save changes and close the driver Click Cancel to discard changes and close the driver ...

Page 47: ...e Printers list and then click the Setup button From the Windows Control Panel 1 In the Windows Control Panel double click the Printers icon 2 In the Printers dialog box that appears select the driver you wish to view from the Installed Printers list Then click the Setup button Changing Settings in the Printer Driver In the printer driver you simply point and click to change printer settings 1 In ...

Page 48: ... CONFIDENTIAL Use these settings to customize watermarks for your print job configure options nting language Job Control Use these settings to configure more options for PostScript printing customize he print job lp button to view te Help file FontsTab You can use the Fonts tab to specify howTrueType fonts in your document will be processed by the printer FeaturesTab This tab allows you to control...

Page 49: ...erform a custom install of the Apple Printer Utility 1 Launch the Apple Printer Utility 2 Select the zone in which your SuperScript 4200N printer resides 3 Select the printer you wish to rename and click Open Printer 4 Select the Name section of the window by clicking the arrow 5 Type your desired name into the field labeled AppleTalk Name 6 Click the Send button Printing To print a document from ...

Page 50: ...0N User s Guide t 3 Printer Driver ...

Page 51: ...ning On Call for service see page101 Red Off Normal state no action is required Blinking The printer has a problem See the message display If there is no message call for service see page101 Online On Printer is online and ready to print Green Off Printer is offline or in menu mode Blinking Printer is warming up Data On Print buffer contains data Orange Off Print job has ended or print buffer has ...

Page 52: ... operate It is performing an initial power up check or the fuser unit is warming up to operating temperature Printer is online and ready to print Printer is printing a page Printer is processing a job Printer is waiting for additional input to complete the print job Printer is in Power Saving mode When the printer receives data or you press any button he display restores ordinary printer messages ...

Page 53: ...ss to exit menu mode Press once to change media to Thick Stock use for envelopes and labels too Press again to return to plain paper When the printer detects overhead transparencies in the paper tray he button is not active and the green OHT indicator light goes on When the transparencies are emoved from the paper tray the status returns to whatever media was being used previously Button is not ac...

Page 54: ...gh the menu tree only the currently selected item is shown on the status display CheckingTotal Page Count This example illustrated below shows the steps you take to view the total page count Follow these steps 1 Press Online OFFLINE appears on the display 2 Press Menu MENU CONTROL appears on the display 3 Press Next MENU SETUP appears on the display 4 Press Next MENU POSTSCRIPT appears on the disp...

Page 55: ...e MISCELLANEOUS printer operation settings Select eturn printer settings to their factory nications parameters PostScript Menu Use this menu to configure the printer s settings for the PostScript interpreter Default selection for the setting Resolution submenu appears only when 80MB or more memory is installed CONFIRM PARAMETERS S ING ENABLE DISABLE 600 x 600 1200 x 1200 1 to 999 NO YES NEVER 30 M...

Page 56: ...line and Online Press the Online button to switch between the online and offline states note The printer must be offline before you can change any printer settings It must be online indicator light on to print While the printer is offline it continues to receive data until its input buffer is full If you press the Online button while the printer is printing it finishes the current page and then wa...

Page 57: ...l be restored to their default Printing 4200N Information Pages You can print a number of different pages formatted with useful information about your printer Follow these steps 1 Press Online OFFLINE appears on the display 2 Press Menu MENU CONTROL appears on the display 3 Press Next until PRINT FORM appears on the display 4 Press Select 5 Press Next until you see the page you want to print Your ...

Page 58: ...the the Select button Panel buttons to set values for each of s manner o set the cursor to the first digit press Select to increment to the correct Next to move to the next digit and crement to its correct value Continue gits are set When the final digit is set firm the Net Address you set and then t menu mode and press Online to online ATEWAY are set in the same way If you P IP protocol is enable...

Page 59: ... the printer This frees your computer faster and reduces network traffic You can also set up a secondary server to deliver printer Help files and drivers to users making the printer more efficient Pull Printing is also called driverless printing because you don t need a SuperScript 4200N printer driver on your system You can pull print any Microsoft Word Excel PowerPoint PDF file or web page witho...

Page 60: ...iles and the PrintAgent Core software located on the Secondary File Server The PrintAgent core files must be copied to the htdocs directory after the Secondary File Server installation is complete However if you want the Secondary File Server to deliver the two server EXE files you must manually copy DriverlessServer exe and SecondaryFileServer exe from CD ROM Drive Server_Files redips_downloads t...

Page 61: ...o reach the Printer Home Page 3 Click on the Install Driver button to download PrintAgent software 4 In the File Download dialog box that appears check Run this program from its current location and then click OK to begin downloading and installing 5 During installation you will be prompted to enter the URL IP Address of the SuperScript 4200N you want to print to When installation is finished you ...

Page 62: ...ord changing the reference URLs or cancelling a print job You must enter the Administration Password The default password is Seattle Help Button When a message is present in the PrintAgent window press the Help button for more details or instructions When no messages are present clicking on the Help button displays the Help Index PrintAgent Program Menus PrintAgent program menus are available two ...

Page 63: ...em including all PrintAgent printers and the NEC PrintAgent System press the Windows Start button select Programs and select NEC PrintAgent System to display PrintAgent commands Choose Uninstall Respond Yes to the confirmation dialog boxes and PrintAgent will be removed from your computer PrintAgent Window Menus The menu bar at the top of the PrintAgent window provides several options for configur...

Page 64: ...les PDF files Any web page on the Internet GIF JPG JPEG TXT C H JAVA BAK RTF PS HTML PS CPP and HTM files can also be printed Supported Microsoft applications and PDF file types can be printed if your system administrator installed the corresponding applications or plug ins on the Pull Printing Server Otherwise a message will appear notifying you that you cannot print that file type g Page click P...

Page 65: ...our jobs will be sent to place the mouse over the icon next to your print job The name of the printer will be displayed along with the name of the file or URL of the web page It will also signify whether your job is waiting to be rasterized or has already been sent to the status monitor Canceling a Job You can cancel a print job before it is rendered as long as you are accepting cookies To cancel ...

Page 66: ...hese steps e of the Registry Editor right click on s folder and select New DWORD y name to ReplyWithHTTP1 and the 0 Editor and restart the Personal Web If you do modify the registry those users accessing the Pull Printing Server without going through the proxy must turn off HTTP1 1 Follow these steps 1 In Internet Explorer 4 01 select Internet Options from the View menu 2 Click on the Advanced Tab...

Page 67: ...98 and Windows NT 4 0 NetWare See the instructions beginning on page 69 for configuring NetWare 3 x 4 x and 5 x and the 4200N to work with Windows 95 98 and Windows NT 4 0 Peer to Peer Printing If you do not have a network server you can use peer to peer printing to print directly to a networked printer from Windows 95 98 You must have the SuperScript 4200N printer driver installed For IP peer to ...

Page 68: ...af 79 19 80 Network Topology Ethernet Connector RJ45 Network Speed 10 Megabits Novell Network Information enabled Print Server Name NEC_992048 Password Defined No Preferred Server Name not defined Directory Services Context not defined Frame Type Novell 802 3 Peer to Peer Information enabled Frame Type 802 03 Network ID 32803 TCP IP Network Information enabled Frame Type Ethernet II Protocol Addre...

Page 69: ... allow you to set the printer IP address from your workstation See page 65 for information on using BOOTPL32 to set TCP IP Parameters in Windows 95 98 or Windows NT 4 0 See page 68 for information about DHCP Using ARP to set the IP Address You can use the following procedure to set the IP address on the 4200N printer Then you can set the other IP parameters from the Network Administration Page The...

Page 70: ...ify error conditions are DMINISTRATION PAGE as a web page that allows you to inistration tasks twork Administration Page address to your printer Then you can ch as Navigator or Internet Explorer to dministration Page 61 for instructions on assigning the printer IP address The printer IP address then appears on the Network Settings page underTCP IP Network Information Protocol Address To access the...

Page 71: ...Startup check box to generate a status page the Network Settings page each time you turn on the printer or reset the NIC note We recommend that you leave this setting checked to print at power on To print out a Network Settings page immediately click Generate Now Printer Status Click here to display status information for the printer and NIC as well as errors and messages USING MAP The Management ...

Page 72: ...T CLIENTS There are several ways you can configure your Windows print clients to access the 4200N network printer depending on which version of Windows you are using and your system configuration Below under Network Configuration Options are possible scenarios Installing SuperScript 4200N Printer Drivers As you configure your network operating system you will need to install a copy of the SuperScr...

Page 73: ... you prefer note For other ways to set the IP address see page 61 1 Insert the SuperScript 4200N CD 2 Launch BOOTPL32 or move to the CDROM drive bootp then double click on bootpl32 exe 3 Select Configure from the Admin menu a Enter the IP address to assign to the 4200N b Enter the subnet mask c Enter the default gateway address if applicable or leave blank d Enter the hardware address of the 4200N...

Page 74: ...s launches the Add Printer wizard which prompts you to make selections note SuperScript 4200N printer drivers are provided on the SuperScript 4200N CD that comes with the 4200N printer 3 When the Add Printer wizard asks how the printer is attached select Local printer 4 Click Have Disk and point to the 4200N CD To install the ICM based driver see Color Control Options on page 31 move to the ps95ic...

Page 75: ...tab in the NEC SuperScript 4200N Properties window 11 Click on the radio button Shared and enter a name for your SuperScript 4200N printer 12 Click OK to apply these settings to your printer Shared Printing in Windows 95 98 Use these steps to set up shared printing in Windows 95 98 1 Install the printer as a local printer using LPT1 port 2 Press the Windows Start button select Settings then select...

Page 76: ...uld like to NIC will continue extending its lease ohibited by your DHCP server us maintain a consistent IP address is not turned on or is not connected to the P server is sending requests to extend the e extended The DHCP server will cancel n the IP address to another device commended to explicitly specify the NIC nlimited in your DHCP server DHCP Settings in the Network Administration Page You ca...

Page 77: ... a name for Print Queue Name d Click the icon to the right of Print Queue Volume field to display the browser and select a specific Print Queue Volume or type the name in the field e Click the Create button 5 Assign Printer Object a In the Directory Tree double click on the printer object just created to open its Printer window Click on the Assignments button on the right side of the window and cl...

Page 78: ...e list under IPX printers to twork Administration Page S Configuration rk Administration Page click on re in the Protocols column e Configuration menu that appears n the Preferred NDS Context field ame in the Preferred NDS Tree field Leave the Preferred File Server field blank c Enter the password and click on the Accept Settings button The default password is sysadm 4 Turn the printer off and the...

Page 79: ...sign a Priority level recommended choice is 1 and press ENTER c Press Alt F10 to exit PCONSOLE 6 Configure the network printer using MAP and the Network Administration Page The instructions are shown on page 70 7 Confirm Successful Configuration a Turn the printer off and on and wait for a Network Settings page to print If the network is large this may take several minutes b The Novell Connection ...

Page 80: ...Admin4 0 doc devices 0N NoPaper gif Web JetAdmin4 0 doc devices 0N NoToner gif C Program Files HP Web JetAdmin4 0 doc devices nec_super_script_4200N Offline gif C Program Files HP Web JetAdmin4 0 doc devices nec_super_script_4200N PaperJam gif Reset Web JetAdmin Discovery 1 Display Web JetAdmin 4 0 2 In the Web JetAdmin Main page click on Web JetAdmin Settings 3 Click on Modify Discovery Settings ...

Page 81: ...host name 2 lpadmin p printername s remote host name or IP address PORT1 ENTER note There is no space after the remote host name 3 Enable printername ENTER 4 Accept printername ENTER Then make sure that the printer content type is set to PS by typing lpstat p l to display the current printer settings If it is not set to PS type the following on the command line to change the printer settings 5 lpa...

Page 82: ...ection as your system nter name or quit setup Type Q art the remote daemon now Type Y r of your choice verify the following on tcap file If necessary use the change the rp entry r l lpd lprprinter1 lprprinter entry to rp PORT1 the default printer and print a page for rowser to verify that the installation mation was based on the sample input Actual parameters may vary r setup ...

Page 83: ...AUTIONS Please take the following precautions when performing maintenance tasks Do not work inside Top or Back Covers of printer until it has cooled at least 15 minutes Do not use ammonia based cleaners They may react with the toner in the module Do not use alcohol based cleaners on the printer exterior They may damage the plastic case Do not expose the Belt Cartridge or Transfer Drum to direct su...

Page 84: ...ions on page aper Guides in the paper trays with a d solvent after 20 000 prints or sooner Replace the Belt Cartridge after 50 000 color planes or every 12 months using the procedure on page 81 Replace the Ozone Filter using the procedure on page 85 Replace the Fusing Unit after 60 000 pages using the procedure on page 83 Service Visit Schedule Certain printer parts must be maintained or replaced ...

Page 85: ... cript 4200N Toner Module contact or see below The black replacement mately 5 000 pages at normal 5 magenta and cyan replacement ately 3 000 pages each at normal 5 o replace the Toner Modules er A Module that needs replacing B Module horizontally and rock it left r times Then remove the protective pe C dule into its corresponding slot and A B C D odules 800 632 2326 Part 20 200 20 201 e 20 202 20 ...

Page 86: ...e of paper under the used Fuser Oil ing it to avoid drips in the printer 5 Insert the new Fuser Oil Bottle cap side down Make sure the tab of the bottle is on the right E The label will face the front of the printer 6 Close the Lock Tabs and the Top Cover F 7 The Operator Panel will inform you when the Fuser Oil is getting low again B C E F ...

Page 87: ...les usage information is current G Follow these steps a Press Online OFFLINE appears on the display b Press Menu CONTROL appears on the display c Press Next until USAGE STATUS appears on the display and then press Select d Press Next until ROLLER REPLACE appears on the display and then press Select e When the panel displays CONFIRM press Select again B C D F G Power Warning Online Menu OnLine Data...

Page 88: ...ont 6 Turn the Belt Cartridge so that the handle is facing away from you 7 Use the brush to gently clean the wire inside the end of the Belt Cartridge Do not press hard on the wire E 8 Using a dry cloth clean any toner buildup from around the Cleaning Blade 9 Reinstall the Belt Cartridge F and secure the Lock Levers G 10 Return the Cleaning Brush to its holder and close the Top and Front Covers H ...

Page 89: ...use force F 7 Flip down the Lock Levers G 8 Close the Front and Top Covers 9 Reset the Operator Panel to make sure the consumables usage information is current H Follow these steps a Press Online OFFLINE appears on the display b Press Menu CONTROL appears on the display c Press Next until USAGE STATUS appears on the display and then press Select d Press Next until BELT REPLACE appears on the displ...

Page 90: ... Reinstall the Transfer Roller in the Transfer Unit 7 Remove the Paper Discharger by pushing the left side to the right as shown and lifting it out D 8 Clean off any dust or toner with the cotton cloth 9 Using a dry cotton swab clean any extra buildup from the interior of the Paper Discharger holder 10 Carefully clean the Paper Discharger wire E with a cotton swab 11 Reinstall the Paper Discharger...

Page 91: ...Unit F 10 Remove the new Fuser Unit from its packaging and pull out the orange Tension Release Pins on each side 11 Carefully lower the new Fuser Unit into the slot G 12 Tighten the Thumb Screws inside the back of the printer 13 Gently lift up on the Fuser Unit s handles to make sure that it is secured 14 Close the Back Cover 15 Reinstall the Fuser Oil Bottle H and Fuser Cleaning Roller I 16 Close...

Page 92: ...ridge D and loosely wrap it in a paper E 5 Use both hands to remove the Laser Lens Pinch the Laser Lens tabs located on the bottom of the Toner Module area and lift it out F 6 Using a dry cotton cloth wipe the lens 7 Reinstall the Laser Lens by sliding it in at a 45o angle 8 Reinstall the Belt Cartridge and the Toner Modules G 9 Close the Front and Top Covers Tabs B C F G D ...

Page 93: ...he ozone filter if not REPLACING THE TONER COLLECTOR Part Number 20 213 The Toner Collector is a replaceable plastic bottle that collects used toner Follow these directions to change it 1 Open the Front Cover of the printer 2 Remove the used Toner Collector 3 Note the label attached to the used Toner Collector Remove this label and use it to seal shut the opening 4 Discard the used Toner Collector...

Page 94: ...THE h and mild cleaner to clean the outside strong solvents or abrasive cleansers the printer t Rollers follow the instructions below ug the printer ver slightly n cloth clean the Paper Exit Rollers ach roller ver Paper Exit Rollers ...

Page 95: ... operating conditions No action is necessary The table on page 44 summarizes status messages Alert Messages Alert messages appear on the printer Operator Panel when a condition occurs that causes normal printing to be suspended Often operations can be recovered without losing data by removing the source of the problem Other conditions require the printer to be turned off and then on again to reset...

Page 96: ...d T Printing error caused by no PRREQ N within a page Resend the print job OT FOUND Belt Cartridge OPC is not installed OUND Fuser Unit is not installed T FOUND Fuser Cleaning Roller is not installed EN Front Cover is open N Back Cover containing Transfer Unit is open Top Cover is open Fuser oil is low Fuser Unit has about 30 pages of operation remaining ROLLER Fuser Cleaning Roller has about 1000...

Page 97: ...s paper path Understanding this path will help you locate paper jams The paper is picked up from Paper Tray 1 or 2 and passed under the Transfer Drum It then passes through the Fuser Unit and is delivered to the Output Tray on the top of the printer Paper jams occur in the following three areas 1 The top Fuser Roller output area Operator Panel will report PAPER JAM EXIT DRUM 2 The back Transfer Un...

Page 98: ...ne the printer should b from the page where the jam Misfeed Jams Misfeed jams happen in Paper Tray 1 or 2 A misfeed jam may be as simple as a sheet of media not being picked up or it may be that the paper was picked up but not fed properly Access to this area is through the tray slot 1 Remove the paper tray 2 Pull out the jammed media 3 Make sure the paper is lying flat in the tray and that the st...

Page 99: ... jammed paper by pulling it from the bottom of the fuser through the printer s Back Cover not from the top of the Fuser area This prevents any unfused toner from dirtying the Fuser Rollers located under the Fuser Cleaning Roller WARNING Be careful not to touch the Transfer Drum while removing jammed paper 5 Close set the Pressure Release Tabs 6 Close the Top and Back Covers of the printer Fuser Cl...

Page 100: ...ing gently pull it not come out easily or if only a small g open the Top Cover and follow steps us section Back Covers Drum Jams Drum jams occur when the paper gets wound around the Transfer Drum 1 Turn off the printer and let it cool Open the Back Cover 2 Carefully remove the paper from the Transfer Drum note Do not touch theTransfer Drum 3 Close the Back Cover ...

Page 101: ...not be tilted more than 1 5 Check the Toner Modules Replace any that are too low Image Shows Banding Shadows or Shifting This occurs when the image wrinkles shifts or color mis registers Solution Call a service representative to check the printer White Line If a vertical line appears in a specific color area there may be paper dust or some particle stuck to that color s Developer Roller or Toner M...

Page 102: ... banding in the image may indicate a transfer failure Solutions Check Toner Modules Replace the Belt Cartridge if it is getting to the end of its life If problem persists call a service representative Horizontal White Band A white band appears horizontally in the print image Solution Call a service representative to check the printer Toner Spots Toner spots or stains on the paper may be caused by ...

Page 103: ...Stained There are toner stains on the back side of the paper Solution Paper containing unfused ink may have been pulled up through the Fuser Rollers probably after a paper jam Most paper jams are best removed from the back of the printer Run several sheets of plain paper through the printer to clean these rollers If problem persists call a service representative to check the printer Missing Print ...

Page 104: ...rectional mode ter Operator Panel press the OFFLINE ntil COMMUNICATIONS appears 4 Press SELECT and COMMUNICATIONS PARALLEL PORT will appear 5 Press SELECT 6 Press NEXT until BIDI appears 7 Press SELECT and ON will appear 8 Press NEXT until OFF appears 9 Press SELECT 10 Press MENU 11 Press ONLINE to finish To return the printer to directional mode repeat the steps but select ON in Step 8 Solutions ...

Page 105: ...s Check the NIC s status lights to ensure that there is no error condition The two status lights amber and green are located on the interface panel on the back of the printer The green light should be lit and steady Light patterns that indicate serious hardware problems or software errors are shown below If you see one of these patterns you should contact NEC Printer Technical Support Green light ...

Page 106: ... to set a longer timeout period Set the time to at least two minutes for graphics applications NIC Configuration Checklist If all your hardware connections are correct check the following The Network Settings page shows the status for the selected network interface card This report includes the status of file servers and queues assigned to a printer along with a description of any problems The pri...

Page 107: ...u must create an alias queue See ual for more info Troubleshooting for MacOS Is the Macintosh computer connected to the network through Ethernet and has the correct network port been selected Did you select the correct printer driver zone and printer name in the Chooser If you renamed the printer in the Apple Utility you must turn the printer off then on and then reselect the printer under its new...

Page 108: ...00N User s Guide ...

Page 109: ... require assistance in optimizing or customizing your system How to Contact NEC There are a number of ways to contact NEC or receive information about technical issues products and services Contacting NECTechnical Support or Customer Service byTelephone In North America call 800 632 4650 to speak to a representative about technical support extended warranties repairs or customer service Reaching N...

Page 110: ...int media listed have been tested to produce high quality color output on the SuperScript 4200N Printer Options Part Order 250 Sheet PaperTray 2 4005 250 Sheet LegalTray 4004 Printer Supplies Part Order BlackToner Module 20 200 YellowToner Module 20 201 MagentaToner Module 20 202 CyanToner Module 20 203 Belt Cartridge Photoconductor Belt Module 20 205 12K Kit Contains items that all need to be rep...

Page 111: ...y Period Labor is warranted for one 1 year from the date of the first consumer purchase Parts are warranted for one 1 year from the date of the first consumer purchase The Toner Module is warranted until the module runs out of toner or until its usable life expires whichever occurs first The Belt Cartridge is warranted until its usable life expires about 12 months Warranty Coverage This warranty m...

Page 112: ... liable for 1 Damage to other property caused by any defects in this product damages based upon inconvenience loss of use of the product loss of time or data commercial loss or 2 Any other damages whether incidental consequential or otherwise This warranty is exclusive and is in lieu of all other warranties express or implied including but not limited to the implied warranties of merchantability o...

Page 113: ...84 compliant parallel Ethernet 10 100Base T Power Requirements 120V Model 120 VAC 10 60 Hz 8 3A Power Consumption 1000 W maximum 575W average during operation 25 W maximum Sleep mode Temperature Operating 50 F to 90 5 F 10 C to 32 5 C Non operating 41 F to 95 F 5 C to 35 C Humidity Operating 20 80 RH non condensing Non operating 10 80 RH non condensing Dimensions without options Width 19 7 500 mm ...

Page 114: ...illustrations Premium Color Laser Paper 60 lb Cover A heavier stock that is ideal for report covers mailers greeting cards and invitations Ultra Glossy Color Laser Paper Has a double sided glossy finish that is preferred for professional printing and photographic art Use this for data sheets brochures and client presentations Premium Transparency Film Use this for brilliant projected images Recomm...

Page 115: ...velopes with the flap edge to the left The address side must face up and the flap side must face down Adhesive Labels Only use adhesive labels that are recommended for use in laser printers Heavy Print Stock Excessive use of heavy stocks may cause premature wear in addition to causing excessive wear of print mechanisms Preprinted Forms During the print operation heat applied to preprinted forms ca...

Page 116: ...r an open flame or in humid or e Toner Modules that have been or use with this printer Paper and Print MediaYou Should NOT Use inThis Printer Paper jams or poor print quality may result from using print media that is not recommended for use in this printer or from print media that is damaged Do not use media with the following characteristics Paper that does not meet the size and weight specificat...

Page 117: ...visable to position the printer away from the sensitive user Laser Safety This printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the printer does not produce hazardous laser radiation Since radiation emitted inside the printer ...

Page 118: ...ected to an Ethernet cable For Canadian Use Only This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications Le présent appareil numerique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe A présentes d...

Page 119: ...le C note Hold a sheet of paper under the Fuser Oil Bottle so no oil drips back into the printer 7 Place the Fuser Oil Bottle in an oil proof container such as a plastic bag until you are ready to reinstall it 8 Use the Oil Syringe provided with your printer or an eye dropper to remove any excess oil from the fuser area Deposit in plastic dish and discard D 9 Clean out any extra oil residue with s...

Page 120: ...ace cables H ver and remove any paper towels from the fuser area I 15 Reinstall the Fuser Oil Bottle J Close the Lock Tabs K and Top Cover 16 Plug the printer in and turn the power on Check to make sure no error messages are showing on the Operator Panel G H J It takes two adults to move this printer K ...

Page 121: ...when you originally unpacked your printer Insert the Tension Release Pins at each end of the fuser as shown B 3 Open the Front Cover and remove the Toner Modules C Do not remove the Belt Cartridge first 4 Repack the Toner Modules in their original packaging 5 Flip up the Belt Cartridge Locking Levers D 6 Remove the Belt Cartridge E and clean according to directions found on page 81 7 Wrap the Belt...

Page 122: ...oner Collector H If you have ctor replace it now To order a new ll NEC Customer Service at 800 632 2326 and ask for part number 20 213 Do not ship your printer with a used Toner Collector 11 Close the Front and Top Covers I 12 Pack any accessories in the styrofoam box See next page 13 With another person s help put the printer into a plastic bag 14 Place the printer into the base tray of the shipp...

Page 123: ...ox wn L box to its base tray Insert the screw en the box screws themselves N 18 Tape the top of the box shut 19 Put shipping straps vertically around the box 20 When the printer gets to its destination unpack the printer and clean the Belt Cartridge again according to directions found on page 81 L M N Pack Power Cord behind printer ...

Page 124: ...00N User s Guide ...

Page 125: ... drivers 64 duty cycle 105 E easy remote printing 21 emulations configuring 48 Encapsulated PostScript 6 Energy Saving 2 Energy Star 2 envelopes 21 107 EPS 6 Ethernet interface 12 EtherTalk 1 Excel 56 executive 17 Explorer 4 01 20 F factory defaults 47 restoring 49 62 FCC 110 Filter Cover 12 foli 17 font cache 7 font settings 7 font substitution 7 fonts in Windows 7 soft 8 Front Cover 12 Front Cov...

Page 126: ...Ware 1 63 69 98 Network Address 60 network administration resetting the NIC 62 Network Administration Page 62 98 network configuration 65 network printer 19 network printing problems 99 Network Settings page 19 60 63 97 98 networking protocols 48 NIC connection 99 reset 47 resetting 49 61 status lights 62 NIC status lights normal operations 62 noise level 106 NWADMIN 69 O OHT light 22 Oil Syringe ...

Page 127: ...orm 48 print job stopping 49 print media ordering 102 print quality 93 95 print speed 105 PrintAgent 1 3 20 52 54 cookies 57 printer 105 adding memory 28 cleaning inside 82 cleaning outside 86 connecting 19 dimensions 105 drivers 31 64 IP Address 20 lifting 10 moving 111 online 48 options 25 repair 103 resetting 49 resolution 28 shipping 113 taking offline 48 unpacking 10 URL 21 printer driver 32 ...

Page 128: ...ton 12 Transfer Drum 12 75 82 83 Transfer Roller 12 82 Transfer Unit 12 82 transparencies 106 107 loading 22 printable area 22 TrueType fonts 7 U U S letter size 17 UK quarto 17 UL 109 Unpacking 10 unprintable area 6 URL 21 51 62 usage reports 49 Usage Status Menu 48 User s Guide 115 W wait timeout 7 warranty coverage 103 period 103 support 104 waste bottle 85 Waste Toner Bottle 75 watermarks 6 Wi...

Reviews:

No comments

Brands by name

Popular brands

Load more brands