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NEC SuperScript 1450, User Manual

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96

Appendix A, Printer Specifications

•

Laser Safety CDRH Class 1

•

Energy Star Compliant

Toner Cartridge life expectancy

Life expectancy of the high capacity replacement SuperScript 
1400 Series Toner Cartridge is 6,000 pages. 

Life expectancy of the Toner Cartridge that shipped with 
your printer is 3,000 pages

Printable Area

Paper:

Inside a 4 mm border around the edge of the 

paper

Envelope:

Inside 15 mm from left side and 10 mm from 

top, bottom and right side of an envelope

Noise Level

Operating:

48 dBA or less

Standby:

35 dBA or less

Sleep:

Background Noise

Clearance Space

Front: 

13.8" (350mm–enough space so that trays can be 

removed)

Back: 

12.6" (320mm–enough space to allow opening of 

the Back Cover)

Right:

3.9" (100mm)

Left: 

3.9" (200mm–enough space for ventilation)

Top:

11.8" (300mm–enough space for opening the Top 

Cover and replacing the Toner Cartridge)

Clearance Space Top and Sides

Clearance Space Front, Back, and Sides

Summary of Contents for SuperScript 1450

Page 1: ...S U P E R S C R I P T 1 4 5 0 S U P E R S C R I P T 1 4 5 0 N USER S GUIDE May 2000 703 A0445 001 ...

Page 2: ...ct configurations and applications must be determined by the customer and is not warranted by NEC Technologies To allow for design and specification improvements the information in this document is subject to change at any time without notice Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited NEC Technologies Inc 2000 Microsoft Windows Window...

Page 3: ...ing the Software 25 Removing Printer Software 27 Software for Windows NT 4 0 27 Installing the Software 27 Removing Printer Software 27 Software for the Macintosh 27 Software Requirements 28 Hardware Requirements 28 Installing the Software 28 THE OPERATOR PANEL 31 Overview 31 Operator Panel Buttons 31 Operator Panel Lights 32 Operator Panel Light Messages 33 USING PRINT MEDIA 35 Overview 35 Choosi...

Page 4: ...voiding Paper Jams 83 Understanding the Paper Path 83 Clearing Paper Jams 84 84 Paper Jams in the Input Area 84 Paper Jams in the Engine Area 85 Paper Jams in the Output Area 86 Paper Jams in the Auxiliary Tray 87 Common Windows Problems 88 Common Macintosh Problems 88 Common PostScript Problems 90 CUSTOMER SERVICE 91 Overview 91 Assistance Nearby 91 Help From Within Your Company 91 Help From Your...

Page 5: ... Removing Printer Software 103 Software for the Macintosh 103 Software Requirements 104 Hardware Requirements 104 Installing the Software 104 SAFETY INFORMATION 107 Laser Safety 107 CDRH Regulations 107 Ozone Emission 107 FCC Statement 108 THE STATUS MONITOR 109 ...

Page 6: ...vi ...

Page 7: ...ovell Netware DLC LLC or Apple EtherTalk network to share the printer The following section reviews the features and options that will allow you to take full advantage of your SuperScript 1450 or 1450N s capabilities SuperScript 1450 Highlights Prints up to 12 pages per minute PCL6 printer language 1 200 dpi A 66MHz RISC processor 4 MB of RAM standard expandable to 132 MB Printer Options You can a...

Page 8: ...ends that you use shielded cable when connecting to 100 Mbps Ethernet SUPERSCRIPT 1450 1450N FEATURES The features of the SuperScript 1400 Series printer give you many ways to customize your print jobs These include PCL6 printer drivers and the optional SuperScript 1450 PostScript Level 3 driver From within your software application The printer s Remote Control Panel Printer Driver Features Manual...

Page 9: ...uch as Paper Needed in Tray 1 show up on your screen See Appendix XX for more information on this useful feature Unfortunately the Status Monitor cannot monitor a printer connected to a network Energy Saving The SuperScript 1450 and SuperScript 1450N printers meet the requirements of the Environmental Protection Agency s ENERGY STAR Computers program for printers The purpose of this program is to ...

Page 10: ...10 Chapter 1 Introduction ...

Page 11: ...nter and follow all warnings Keep this User s Guide handy for reference The fuser area under the Top and Back Covers is very hot Let the printer cool before touching these areas WARNING This printer is intended to be electrically grounded It comes with a three wire grounding plug This plug will only fit a grounded AC outlet or power strip This is a safety feature Do not defeat the purpose of the g...

Page 12: ... of the box B Use the hand grips on both sides of the printer 3 Make sure all items are included in your box see the list on the next page 4 Remove any packing tape from the printer 5 Remove the 550 sheet Tray from the printer and remove any packing tape C Unpacking the Printer note Do not discard the box and packing material Hand Grip The front of the printer should be facing you when you lift it...

Page 13: ...rtridge Not Included IEEE 1284 compliant Bidirectional Parallel Cable To connect your printer you need to provide the proper cable note Save the box and packing material Power Cord Toner Cartridge Accessory Kit SuperScript 1450 User s Guide SuperScript 1450 Solutions CD ServiceXpress Brochure For local connection QuickStart Guide SuperScript 1450 Network Guide included with 1450N model Certified U...

Page 14: ...he printer driver 550 sheet Cassette standard input tray Referred to as Tray 2 in the printer driver Paper Level Indicator a see through window showing paper level Back View Back Label contains the printer s serial number necessary for warranty registration Back Cover serves as an output tray when opened Interface Panel contains the Controller Board and any added options such as a network interfac...

Page 15: ...ACK VIEW FRONT VIEW with the Optional 550 sheet 2nd Cassette 550 sheet Cassette FRONT VIEW 1450 Model Important Printer Parts Power Switch Interface Panel Hand Grip Power Cord MultipurposeTray Face up OutputTray Feed Roller Tray 2 Side Vent 550 sheet 2nd Cassette Paper Level Indicator Tray 1 Fuser Unit Face up OutputTray Tray 3 ...

Page 16: ...rtridge D 4 Hold the cartridge horizontally and shake as shown about 10 times E 5 Rock the Toner Cartridge forward and back several times F Please shake the Toner Cartridge thoroughly to loosen and distribute the toner inside which may have settled during storage Caution To prevent damage from light keep the Toner Cartridge covered until you are ready to install it 6 Locate the cartridge slots on ...

Page 17: ...idge 17 GETTING STARTED 7 Notice that the slots on both sides are curved H 8 Grasp the handle and gently guide the Toner Cartridge into the printer I 9 The Toner Cartridge will click into place J 10 Close the Top Cover K J H I K ...

Page 18: ... can be used 1 Pull the 550 sheet Cassette tray out of the printer A 2 Push down the metal plate in the bottom of tray B 3 Load paper print side down C 4 Make sure the paper stack is flat and that it fits under the metal tab D note To adjust tray for different paper sizes see page 20 D note The 550 sheet Cassette will be referred to asTray 2 in the printer driver and Operator Panel B A Print side ...

Page 19: ...er Limit Line on the Back Paper Guide of the tray E 6 Slide the tray back into the printer F Directions for adjusting the paper tray size are in the following section Changing Paper Sizes 7 The Paper Level Indicator will show how much paper is is left in the tray G Paper Limit Line E G F ...

Page 20: ...he desired size B 3 After loading media print side down pinch the Side Guide and slide it until it slightly touches the media C 4 If necessary pinch and adjust the Back Corner Guide as shown D D LGL FOLIO A4 LTR EXEC JIS B5 note The 550 sheet Cassette will be referred to asTray 2 in the printer driver and Remote Control Panel B A Print side down C Do not overfill the cassette Back Paper Guide ...

Page 21: ...he computer are turned off 2 Plug the appropriate end of the parallel cable into the connector on the back of the printer Fasten the clips at the end of the connector into the notches on the plug A 3 Plug the other end of the cable into the appropriate parallel connector on your computer B 4 Connect the Power Cord to the back of the printer Plug the other end of the Power Cord into a properly grou...

Page 22: ...ropriate end of the USB cable into the socket on the back of the printer A 3 Plug the other end of the cable into the appropriate parallel connector on your computer B 4 Connect the Power Cord to the back of the printer Plug the other end of the Power Cord into a properly grounded outlet C note Do not turn on your computer until you have successfully printed out a Settings Page Follow the directio...

Page 23: ... properly It contains information about your printer s settings 1 Turn the printer power on A All the Operator Panel lights will come on 2 When only the Online light remains on press and hold the Go Continue button for 4 seconds B When you release the button the Settings Page will print NEC SuperScript Demo Page Power On Print a Settings Page Sample Settings Page Online Go Continue ...

Page 24: ...24 Chapter 2 Getting Started ...

Page 25: ... SuperScript 1450 Status Monitor not available for Windows NT Remote Control Panel for DOS users USB printer port Digital online versions of the SuperScript 1450 User s Guide and the SuperScript 1450 Network User s Guide Adobe Acrobat Reader note If you have the SuperScript 1450 model and want to use the PostScript printer driver you must order the NEC PostScript Level 3 Upgrade Kit Order No 1402 ...

Page 26: ...rrupted or slowed down by your Internet provider 5 Next you will be asked to choose between the following install options Easy Local Use this if you have a parallel connection between your PC and the printer Printer drivers and online user s guides will be automatically loaded on your PC Easy Network Use this if you are going to be printing from your PC to a networked SuperScript printer You will ...

Page 27: ...ver the NEC PostScript Level 2 Upgrade Kit Order No 1802 must be installed into the printer See Chapter 8 Printer Options for more information To install printer software for Windows NT 4 0 1 Turn on your computer and wait until the desktop appears 2 Turn on the printer and wait until READY appears on the Operator Panel display 3 Insert the SuperScript 1400 Series Solutions CD into your computer n...

Page 28: ... PostScript language the SuperScript 1450 must be upgraded with the PostScript Level 3 Upgrade Kit NETWORK INTERFACE UPGRADE ORDER NO 1803 If you plan on connecting your Macintosh to the printer through a network and you do not have a USB the 10 100Base TX Network Interface Kit must be installed in the printer Installing the Software Software installation involves installing the LaserWriter printe...

Page 29: ...Software for the Macintosh 29 INSTALLING THE SOFTWARE S OFTWARE FOR THE M ACINTOSH ...

Page 30: ...30 Chapter 3 Installing the Software ...

Page 31: ...s either button The table on the next page shows what you can do when you press both buttons at once NEC SuperScript Demo Page Error Manual Feed Ready Paper Cancel Go Continue Button Button Button Function Cancel When the printer is processing a print job you can press this button to Cancel the Print Job Pressing the Cancel button will cause the printer to flush out all received data The time it t...

Page 32: ...eously to reset the NIC network interface card to its default settings You must continue holding down the buttons for 20 seconds all four LEDs will once again blink three times and then cycle once At this point the printer will execute a NIC Factory Default Reset Reprint the Last Printed Page With the printer idle the user can press and hold down the Go Continue and Cancel buttons simultaneously t...

Page 33: ...at five second intervals Light Status Legend Light off Light On Light blinking Processing Job Warming Up The Ready LED blinks fast when the printer is printing a page or is receiving data The Ready LED also blinks fast when the printer is warming up Manual Feed The printer is ready to receive a manual feed job Feed media into the Multipurpose Tray Tray 1 and press the Go Continue button to start p...

Page 34: ...ocument is too complex and the printer does not have enough memory to print the job Cover Open NoToner Cartridge Either a cover is open or there is no Toner Cartridge in the printer Mode Message Internal Error The printer detects an internal error i e memory link crash All four LEDs blink sequentially and fast Engine Error The printer detects an engine error LSU or Fuser All four LEDs blink at the...

Page 35: ...sider the following guidelines Desired result Choose paper that will be appropriate for the project you have in mind For example a matte ecru colored recycled paper works for natural subjects because it has a casual look and feel Size Use a paper size that fits easily within the paper tray Weight Your printer supports the following paper weights 16 28 lbs bond for Tray 2 and 3 16 53 lbs bond for T...

Page 36: ...Face up Output tray if it is open Media comes out of the printer face up with the last page on top Printing from Tray 1 Multipurpose tray to the Face up Output tray uses a straight paper path with less chance of paper curl B Printing to the Main OutputTray NEC SuperScript Demo Page B A Use the Main Output tray for Continuous printing Holds up to 50 sheets Transparencies Printing to the Face up Out...

Page 37: ...ger paper B 11 The Back Cover now functions as the Face up Output tray C 12 The Face up Output tray will continue collecting printed media until you close the Back Cover D After that media will print to the Main Output tray on top of the printer note The capacity of the Face up Output tray is the same asTray 1 for any given media Do not over load the tray Using the Face up OutputTray B A D C ...

Page 38: ...eets not kept in Tray 2 or 3 Load only one size or type media in at a time You can load approximately 100 sheets of paper 10 envelopes 20 transparencies 10 cards or 24 labels sheets each time Load media face up 1 From your software application select Tray 1 Also select the paper size and type see page xx 2 Open Tray 1 as shown A 3 Slide the tray extender as needed B 4 Fan or flex a stack of paper ...

Page 39: ...t edge of tray and adjust the Width Guide until it lightly touches the stack H Load paper print side up 6 After printing push tray extender in I 7 Close Tray 1 J I H Do not exceed the limit mark on inside of guide Width Guide J note Close the Multipurpose Tray Tray 1 when not in use ...

Page 40: ...urpose tray print side up A 2 Adjust the Width Guide so that it lightly touches the side of the stack B 3 Select Manual Tray in the Paper Source area of your software application C Select print from your screen 4 The Manual light on the Operator Panel will start blinking D Press the Go Continue button 5 After one page has printed the Manual light will start blinking again prompting you to feed the...

Page 41: ... extender A 2 Open and extend the Face up Output tray in back of the printer B 3 Scuffle the envelope stack C 4 Load envelopes flap side down against the left tray edge D The stamp area is on the left side of the envelope and it enters Tray 1 first 5 Adjust the Width Guide to the envelope stack E 6 Configure the paper source type and size in your application see page xx F 7 After printing close Tr...

Page 42: ...to the backing sheet 1 Avoid label sheets that have the backing sheet material exposed Do not use label sheets with some labels already removed A Do not over print label sheets B 2 Open and extend Tray 1 Multipurpose Tray 3 Load and align a stack of label sheets in Tray 1 C 4 Open and extend the Face up Output Tray D 5 Configure the paper source type and label sheet size in your application E note...

Page 43: ...Place transparencies on a flat surface after removing them from the Main OutputTray Use transparencies in letter or A4 size only Transparencies must be able to withstand temperatures of 392 F 200 C for at least 0 1 second Keep the paper path clean Transparencies are especially sensitive to dirt If shadows appear on the sheets clean the inside of the printer refer to Chapter x Maintaining Your Prin...

Page 44: ...hen subjected to the printer s fusing temperature of 400 F for 0 1 seconds Inks must be non flammable Paper and ink must both be dry Follow these directions 1 Load letterhead stationary or other preprinted paper into Tray 1 printed side up A 2 Or load into Tray 2 or 3 printed side down B Adjust the Width Guide properly 3 Configure the paper source type and size within your software application C 4...

Page 45: ...resistant inks that do not melt or vaporize when subjected to the printer s fusing temperature of 400 F for 0 1 seconds Inks used on preprinted media must be non flammable Paper and ink must both must be dry Follow these directions 1 Open and extend Tray 1 and the Face up Output Tray A 2 Load material into Tray 1 with the side to be printed facing up B 3 Configure the paper source type and size wi...

Page 46: ...46 Chapter 5 Using Print Media ...

Page 47: ...asic document printing How to save toner Manual duplex printing N up printing Booklet printing First page printing Fit to page printing Poster printing How to use watermarks How to use page overlays 8 9 Poster Printing Booklet Printing Watermark Manual Duplexing N up Printing A Fit to Page Take advantage of the SuperScript 1400 Series useful printer task features ...

Page 48: ...u do not see a Properties button click on the Setup Printer or Options button Then click Properties in the next screen 3 Click on the Properties button B 4 The Properties window appears containing the various tabs for your SuperScript 1400 Series driver 5 If necessary click the Paper tab to display the settings shown below this tab contains options for setting basic paper handling C 6 Set up your ...

Page 49: ... first Then change any remaining settings in the printer driver accessed from the Printer folder ACCESSING PRINTER PROPERTIES The settings you change from your application remain in effect while you are using the current application To make permanent changes set them through the Printer folder Use the following instructions 1 Click the Windows Start button 2 Select Settings then Printers to open t...

Page 50: ...t be pressed once for each job Canceling a Job from the Printer Folder 1 From the Windows Start button select Settings then Printers B 2 The Printer window opens Double click SuperScript 1400 Series 3 From the Document menu select Cancel Printing C Select Cancel in Windows NT 4 0 D SAVING TONER You can choose to use less toner by adjusting toner usage from the printer driver This feature is especi...

Page 51: ...orientation along the left edge of the paper as in a magazine B Choose Flip on Short Edge if you want the binding orientation along the top edge of the paper as in a calendar C 4 Select the Print Instruction Sheet box 5 Click on the OK button 6 Start printing The printer automatically prints only the odd numbered pages note Once you get used to using manual duplexing you probably will not need to ...

Page 52: ... will be on top of the stack Do not rearrange the pages The printer knows the stacking order and will print the corresponding side for each page 10 Click OK on the screen to start printing the second side The printer automatically prints only the even numbered pages D E Long Edge in Portrait Orientation Short Edge in Landscape Orientation Long Edge in Landscape Orientation Short Edge in Portrait O...

Page 53: ...ge borders around the reduced pages There will be a preview area on the tab to show the effect of the settings you select 1 Set up basic paper handling parameters such as paper orientation source and size from the Paper tab in the Properties window 2 Click the Job Finishing tab and choose N up Printing in the Layout Options area A 3 Select the number of pages you want to print per sheet in the Pag...

Page 54: ...rinter Optionally the driver will print an instruction sheet to help you reinsert the pages correctly When you pick one of the booklet sizes in on of your Windows programs the driver will do what is needed to print a booklet including reducing the page size and activating 2 sided printing 1 Load paper into the Multipurpose Tray Tray 1 A 2 Click on the Paper tab from the Properties window and selec...

Page 55: ...y remaining blank paper in the Multipurpose Tray The pages will look similar to the drawing below D 9 Flip but do not rearrange the stack of printed pages and straighten them before loading them back into the Multipurpose Tray The drawing here show how to put the pages back into the printer E 10 You will be prompted to reinsert the pages into the Multipurpose Tray F 11 Fold and staple the booklet ...

Page 56: ... then click OK SCALE PRINTING This feature allows you to scale your print job to any selected paper size regardless of the digital document size This is especially useful when you want to check the detail in a small file To enable this feature 1 From your software application access the printer Properties window 2 Click the Job Finishing tab and then Scale Print in the Layout Options area 3 In the...

Page 57: ...ster Printing dialog box select your poster style and the desired overlap A 4 To determine the scaling factor B select 2X2 3X3 4X4 or Custom For example if you select 2X2 the output will be automatically stretched to cover four physical pages C If you select Custom you can adjust the scaling factor manually For example if you specific 150 the image will be printed across four pages with 150 scaled...

Page 58: ...roperties window click on the Watermarks tab and select the desired watermark in the Message drop down menu The selected watermark will show in the preview window A 2 Click OK and print your document note To stop printing a watermark choose None in the drop down menu 3 To create new watermark text enter it in the Edit field of the Watermark tab B The new watermark text will show in the preview win...

Page 59: ...lay A 2 Select Print from the File menu Open the Properties window and click on the Overlays tab and click on Create Overlay B 3 In the Create Overlay dialog box type a name of up to eight letters in the file name box Select the destination path if necessary the default is C FORMOVER 4 Click OK and you will see the name in the Overlays list 5 Click OK or Yes until you complete the creation The fil...

Page 60: ... is available for printing Select the overlay from the Overlay List box 6 If necessary click the Query Page Overlay If this box is checked a message box will appear each time you submit a document for printing asking you to confirm your wish to print an overlay on your document Answering Yes to the message box means that the selected overlay will be printed with your document Answering No to the m...

Page 61: ...rs 1200 dpi quality printing The higher dpi number will result in a sharper graphic image but may increase your print time slightly The default setting is 1200 dpi fast printing 3 In the Document Type area B you can further enhance your 1200 dpi printouts Select Photographic if your print job contains photo or bitmap images The default selection is Text This feature is grayed out when values other...

Page 62: ...62 Chapter 6 Printer Tasks ...

Page 63: ... alcohol based cleaners on the printer exterior They may damage the plastic case Do not expose the Toner Cartridge to direct sunlight or bright room light Do not spill any liquid inside the printer or in the power cord connector Turn off and unplug the printer while working inside the covers Follow all directions carefully Save this user s guide for future reference Do not attempt to service the p...

Page 64: ...the high capacity Toner Cartridge contact your NEC printer dealer or call 800 632 2326 Follow these directions to replace the Toner Cartridge 1 Open the Top Cover A 2 Pull out the used Toner Cartridge B 3 Remove the new Toner Cartridge from its bag and put it on a level surface Pull the tape tab straight out C 4 Shake the Toner Cartridge thoroughly as shown D then rock the Toner Cartridge forward ...

Page 65: ...ht for more than a few minutes Cover with a dark cloth if it will be out of the printer for any length of time 3 Using a soft lint free cloth gently wipe the internal toner cartridge area C 4 Re insert the Toner Cartridge D 5 Close the Top Cover E 6 Using a clean soft cloth wipe off any stains or dust from the printer s exterior F note Do not use strong solvents or abrasive cleansers on plastic pa...

Page 66: ...2 Unplug the Power Cord and any connecting cables from the printer B 3 If applicable remove the printer from the 550 sheet 2nd Cassette and place it on a sturdy surface or cart C Refer to page xx and reverse directions 4 If you are shipping your printer repack it in its original packaging and box Lift the printer properly B C A ...

Page 67: ...Moving the Printer 67 MAINTAINING YOUR PRINTER ...

Page 68: ...68 Chapter 7 Printer Maintenance ...

Page 69: ...te the printer must have its side cover removed because the options must be installed on the printer Controller Board This is a simple procedure and is described in this chapter note For information about ordering SuperScript 1450 options see Chapter 10 Technical Support Printer memory modules are available at your local computer retailer Printer Options 500 sheet 2nd Cassette Order Number 20 140 ...

Page 70: ...e printer level lift the printer up and onto the 500 sheet Cassette as shown B 6 Reconnect all cables 7 Turn on the printer C 8 Assure READY appears on the Operator Panel display 9 If you are using the Windows PostScript printer driver open the properties window for the driver view the Device Options if using Windows 98 or 98 or Device Settings if using Windows NT 4 0 and assure that the optional ...

Page 71: ... Network Interface Upgrade To access the Controller Board 1 Turn off the printer 2 Pull out the 500 sheet Cassette tray A 3 Disconnect all cables from printer 4 Position the printer so the right side of the printer can be worked on 5 Remove screws from the side cover then open back cover B 6 Pull tab to release the side cover C 7 Slide side cover towards the back of the printer D 8 Rotate the side...

Page 72: ...inter controller board as described on Page 71 2 Position the printer so you have access to the controller board 3 Figure A shows the controller board and the location of expansion slots used for printer memory 4 Locate the notch on the SIMM B 5 Position the SIMM into a slot so that the notch is at the bottom C 6 Snap the DIMM into position D 7 Use the procedure in Step 1 as guide to replace print...

Page 73: ... shows the controller board and the location of the PostScript SIMM slot 4 Locate the notch on the SIMM B 5 Position the SIMM into the slot so that the notch is at the bottom C 6 Snap the SIMM into position D 7 Use the procedure in Step 1 as guide to replace printer side cover 500 sheet Cassette tray and printer cables 8 If not already done perform the following tasks For computers running Windows...

Page 74: ...74 Chapter 8 Printer Options ...

Page 75: ... The connection cable between the computer and the printer is not connected properly Disconnect the printer cable and reconnect it The connection cable between the computer and the printer is not connected properly If possible attach the cable to another computer and print a job you know works You may also try using a different printer cable The port setting is incorrect Check the Windows printer ...

Page 76: ...ayout and remove any unnecessary graphics from the document if possible Install more memory See Chapter XX The page orientation setting may be incorrect Change the page orientation in your application The paper size and the paper size settings do not match Make sure that the paper size in the print settings matches the paper in the paper tray The paper keeps jamming Possible Cause Solution There i...

Page 77: ...t of toner Replace the Toner Cartridge The sealing tape may still be in the toner cartridge Remove the Toner Cartridge and pull out the sealing tape Reinstall the toner cartridge and check the printer by printing a demo page The file may have blank pages Check the file to make sure that it does not contain blank pages Some parts such as the controller the board may be defective Contact a service r...

Page 78: ... data currently in printer memory Add more printer memory See Chapter XX For a temporary solution simplify the image or print at a lower resolution Mode Message Cover Open NoToner Cartridge The printer has the cover open or no toner cartridge Check that the printer Top Cover and Face up Output Cover are closed properly Make sure that the toner cartridge is correctly installed in the printer Intern...

Page 79: ...o obtain sharp crisp characters and maximum contrast Refer to Appendix XX for detailed specifications Solving Print Quality Problems Problem Solution Solid White If the whole page is blank the Toner Cartridge may either be defective or out of toner The Toner Cartridge may be out of toner Replace the Toner Cartridge if necessary The Toner Cartridge may be defective Remove the Toner Cartridge and ch...

Page 80: ...the page is easily smeared Clean the inside of the printer Check the paper type and quality The toner may be unevenly distributed inside the Toner Cartridge Remove the Toner Cartridge and redistribute the toner Check the Toner Cartridge for damage White Streak If a vertical white streak appears on the page The toner supply may be low You may be able to temporarily extend the Toner Cartridge life b...

Page 81: ... over the stack of paper in the paper tray Problem Solution Damaged Print If the page is torn Check the paper type and quality Make sure you are using only new undamaged paper Check for contamination along the paper path Make sure the paper is not damp Make sure the paper is properly loaded Open the Face Up Output Tray and print to this tray Turn over the stack of paper in the paper tray Wrinkled ...

Page 82: ...s Problem Solution Gray Background If the amount of background toner shading becomes unacceptable the procedures below may help to clear the condition Change the paper to a lighter basis weight See Appendix XX Paper Specifications Check the printer s environment very low or high humidity conditions can increase the amount of background shading Install a new Toner Cartridge Background Scatter Backg...

Page 83: ...purpose Tray Do not load wrinkled creased damp or highly curled paper Do not mix paper types in the paper tray Use only recommended print media See Chapter XX Paper Specifications Make sure that the recommended print side is facing down when loading the paper into Tray 2 or optional Tray 3 and facing up into the Multipurpose Tray Tray 1 Keep print media stored in an acceptable environment Understa...

Page 84: ...e jam message Paper Jams in the Input Area 1 Slide out the paper tray to expose the jammed paper A 2 Remove any misfed paper by pulling out by the visible edge from the tray Make sure that all of the paper is aligned in the tray B note If the paper is jammed in the paper feed area and cannot be accessed inside the printer remove the paper tray from the printer and carefully pull the jammed paper f...

Page 85: ...nutes Place a piece of paper over the top of theToner Cartridge to shield it while it is out of the printer 3 Carefully lift up the guide feed C 4 Gently pull the paper toward you to remove it from the printer D 5 Flip down the guide feed E 6 Reinstall the Toner Cartridge F note If theToner Cartridge is difficult to reinstall make sure the guide feed has been flipped back down into position 7 Clos...

Page 86: ...n so that it is completely open at a 90 degree angle C 4 If there is resistance when you pull the paper squeeze the handle on the right end of the exit roller and then pull the roller in the direction of the arrow D 5 Remove the jammed paper E 6 Replace the exit roller F note Make sure the right end of the roller clicks in place If the handle is not closed completely the printer will indicate a co...

Page 87: ... paper from the tray B 3 Slide the upper tray slightly back into the printer and pull the Auxiliary Tray out of the printer C 4 If you see the jammed paper in the Auxiliary Tray gently pull the paper out D 5 Gently remove any jammed paper from the front of the Auxiliary Tray E 6 Slide the trays back into the printer F 7 Open and reclose the Top Cover to resume printing G A B C D E F G ...

Page 88: ...UTOEXEC BAT file and looking for the statement Set Temp The name after this statement is the temp directory It is usually C temp by default but can be redefined Problems in the Chooser Problem Possible Cause and Solution The printer driver icon does not appear in the Chooser The software was not installed correctly The LaserWriter driver should be present as a part of the Mac OS Make sure the driv...

Page 89: ...n the EPS file to the printer before printing Selecting an Alternate PPD Problem Solution The PPD does not appear in the Chooser note If you manually select a PPD an icon might not appear next to the selected printer in the Select a PostScript Printer box In the Chooser click Setup and Printer Info then click Update Info to bring up the icon Open the Chooser from the Apple menu Click the LaserWrit...

Page 90: ...upported by the PostScript driver Open the Properties of the PostScript driver click on PostScript and click on Advanced button The pure binary data option is not supported Choose another The job prints in Courier instead of the typeface you used The typeface is not downloaded Download the desired font and send the print job again Verify the type and location of the font Download to the printer if...

Page 91: ...n ready when you contact NEC Model number Serial number Page count shown on the Printer Settings page Date and place of purchase NEC Maintenance agreement number if printer is already under agreement NEC Technical Support can help you with the initial installation of this product Please contact your operating system or network software vendor if you require assistance in optimizing or customizing ...

Page 92: ...can use the NEC Bulletin Board System BBS to send messages and transfer files The BBS number is 978 742 8706 Writing NEC You can mail your questions and comments to NEC Technical Support at the following address Printer Technical Support Dept 3390 NEC Technologies Inc 305 Foster Street Littleton MA 01460 2004 ORDERING SUPPLIES To order printing supplies contact your SuperScript 1400 Series dealer ...

Page 93: ... furnish or install said items NEC reserves the right to modify or update SuperScript software as it deems necessary and to determine distribution policies for such changes to existing owners SUPERSCRIPT 1400 SERIES PRINTER LIMITED WARRANTY NEC TECHNOLOGIES INC hereinafter NECTECH warrants this Product to be free from defects in material and workmanship and agrees to repair or replace any part of ...

Page 94: ... Please retain such proof of purchase with your records You can contact Customer Service and Technical Support by dialing 800 632 4650 Limitation of Damages and Implied Warranties NECTECH s sole liability for any defective product is limited to the repair or replacement of the product at our option NECTECH shall not be liable for 1 Damage to other property caused by any defects in this product dam...

Page 95: ...s PCL 5e 6 Standard both models 1450N Model PostScript Level 3 Standard 1450 Model PostScript Level 3 optional Automatic Jam Recovery Automatically reprints jammed pages when enabled Interface Ports IEEE 1284 compliant parallel USB 10 100Base TX Ethernet for the SuperScript 1450N model or the SuperScript 1450 with the Network Interface Upgrade Kit Power Requirements 100 127VAC 50 60Hz 3Hz Power Co...

Page 96: ...nd the edge of the paper Envelope Inside 15 mm from left side and 10 mm from top bottom and right side of an envelope Noise Level Operating 48 dBA or less Standby 35 dBA or less Sleep Background Noise Clearance Space Front 13 8 350mm enough space so that trays can be removed Back 12 6 320mm enough space to allow opening of the Back Cover Right 3 9 100mm Left 3 9 200mm enough space for ventilation ...

Page 97: ...difficult it is to feed properly The way you load envelopes in Tray 1 and Tray 3 are different see Chapter 6 for instructions Designate Thick paper in the printer driver when printing envelopes made from paper heavier than 24 lb Adhesive Labels Only use adhesive labels that are recommended for use in laser printers You can print 30 labels at a time and use letter or A4 sizes You can print label sh...

Page 98: ...izes listed are supported by all printer languages Table A 1 Multipurpose Tray Tray 1 Paper Type Size U S Letter 8 1 2 x 11 215 9 mm x 279 4 mm Executive 7 25 x 10 5 184 mm x 267 mm Folio 8 5 x 13 215 9 mm x 330 mm U S Legal 8 5 x 14 215 9 mm x 355 mm Statement 5 5 x 8 5 140 mm x 216 mm A4 8 27 x 11 69 210 mm x 297 mm A5 5 84 x 8 26 148 mm x 210 mm A6 4 13 x 5 85 105 mm x 148 mm ISO B5 6 93 x 9 84...

Page 99: ...IS B5 7 17 x 10 12 182 mm x 257 mm Table A 3 Optional 550 Sheet 2nd Cassette Paper Type Size U S Letter 8 1 2 x 11 215 9 mm x 279 4 mm U S Legal 8 5 x 14 215 9 mm x 355 6 mm Executive 10 5 x 7 25 266 7 mm x 184 2 mm Folio 8 5 x 13 215 9 mm x 330 mm A4 8 27 x 11 69 210 mm x 297 mm ISO B5 6 93 x 9 84 176 mm x 250 mm JIS B5 7 17 x 10 12 182 mm x 257 mm COM10 4 125 x 9 5 104 8 mm x 241 3 mm Monarch 3 ...

Page 100: ...e thickness of the paper Table A 4 Envelopes to Use in the Multipurpose Tray Tray 1 and 550 sheet 2nd Cassette Tray 3 Only Envelope Weight Size COM 10 20 28 lb 4 1 8 x 9 1 2 104 8 mm x 241 3 mm Monarch 20 28 lb 3 7 8 x 7 1 2 98 4 mm x 190 5 mm DL 80 g m2 110 mm x 220 mm C5 90 g m2 162 mm x 229 mm C6 4 49 x 6 38 114 mm x 162 mm ...

Page 101: ...User s Guide Adobe Acrobat Reader note If you have the SuperScript 1450 model and want to use the PostScript printer driver you must order the NEC PostScript Level 3 Upgrade Kit Order No xxxx See Chapter 8 Printer Options for more information INSTALLING THE SOFTWARE 1 Place the SuperScript 1450 Solutions CD in your CD ROM drive 2 If the installer does not launch automatically select Run from the S...

Page 102: ...own by your Internet provider 5 Next you will be asked to choose between the following install options Easy Local Use this if you have a parallel connection between your PC and the printer Printer drivers and online user s guides will be automatically loaded on your PC Easy Network Use this if you are going to be printing from your PC to a networked SuperScript printer You will choose your network...

Page 103: ...stScript Level 2 Upgrade Kit Order No 1802 must be installed into the printer See Chapter 8 Printer Options for more information To install printer software for Windows NT 4 0 1 Turn on your computer and wait until the desktop appears 2 Turn on the printer and wait until READY appears on the Operator Panel display 3 Insert the SuperScript 1800 Solutions CD into your computer note If the NEC SuperS...

Page 104: ...erScript 1800 must be upgraded with the PostScript Level 2 Upgrade Kit APPLE LOCALTALK INTERFACE UPGRADE ORDER NO 1804 Apple LocalTalk involves connecting the computer and printer directly to each other using a LocalTalk cable If you plan on using this connection method the LocalTalk and Serial Interface Upgrade Kit must be installed in the printer NETWORK INTERFACE UPGRADE ORDER NO 1805 If you pl...

Page 105: ...PANEL S OFTWARE FOR THE M ACINTOSH LaserWriter and the NEC SuperScript 1800 will appear in the right pane of the window 7 Click Create to setup the printer When created the NEC SuperScript 1800 icon will appear on the desktop 8 Close the Chooser window ...

Page 106: ...106 Appendix B The Remote Control Panel ...

Page 107: ... may result in hazardous radiation exposure Ozone Emission The corona assemblies found in laser printers and photocopiers generate ozone gas O3 as a by product of the electrophotographic process Ozone is only generated while the printer is printing while the coronas are energized UL Standards for Ozone The only existing standard for ozone emissions has been established by Underwriters Laboratory U...

Page 108: ... dealer or an experienced radio or TV technician for help Use a shielded and properly grounded I O cable to ensure compliance of this unit to the specified limits of the rules If your printer is the NEC SuperScript 1450N model or if you have installed the optional Network Interface Card NIC the printer meets the requirements of FCC Class A when connected to an Ethernet cable For Canadian Use Only ...

Page 109: ...Image Status Message Corrective Action Ready None Offline Press the Go Continue button on the printer Printing None Power Save Mode None Hardware Error There is a problem with the printer s electronics Have a qualified technician inspect the printer Cover Open or Install Cartridge Assure the Top Cover is completely closed or insert toner cartridge Toner Low The Toner Cartridge is near empty Be pre...

Page 110: ... reaching operating temperature Insert Tray 2 Assure Tray 2 550 sheet Cassette is completely inserted in the printer Displayed Image Status Message Corrective Action Insert Tray 3 Assure Tray 3 500 sheet 2nd Cassette is completely inserted in the printer Invalid Cartridge Replace existing toner cartridge with a SuperScript 1400 Series Toner Cartridge Order xx xxx To order a new one call 800 632 23...

Page 111: ...liance 9 EPA 9 envelopes 41 97 F face up output tray 14 37 FCC 108 fuser unit 14 H hardware requirements 8 heavy paper 97 humidity 95 I IEEE 1284 bidirectional parallel cable 21 installing software for Macintosh 27 103 software for Windows 3 1x 27 103 software for Windows 95 98 25 101 software for Windows NT 4 0 27 103 Interface Panel 14 interface ports 95 IrDA 7 L labels 42 97 lifting the printer...

Page 112: ...ostScript Level 2 Upgrade 73 PostScript Level 2 installing 73 power consumption 95 power cord 13 power requirements 95 power switch 14 Precautions 63 preprinted forms 97 print speed 7 95 printable area 96 printer capacity 7 cleaning inside 65 clearance space 11 dimensions 95 location 11 moving 66 repair 93 safety 11 settings 8 system requirements 8 unpacking 12 printer dimensions 95 printer operat...

Page 113: ...ghts 7 75 SuperScript 1800N 8 supplies ordering 92 system requirements 8 T technical support 91 service contracts 93 toner cartridge distributing the toner 64 installing 16 replacing 64 top cover 14 transparencies 43 Tray 1 14 tray 1 38 Tray 2 14 U UL 107 Universal Serial Bus 22 Unpacking 12 USB 22 W warranty 93 watermarks 9 weight 12 95 Windows system requirements 8 ...

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