NEC SuperScript 1450, User Manual

Page: 77 / 113

Error Messages 77
TROUBLESHOOTING
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M
ESSAGES
Operator Panel Error Messages
When the printer experiences an error, the Operator Panel
will indicate the error messages by the LEDs. Find the light
pattern below that matches the printer light pattern and
follow the solutions to clear the error.
The operating system is
malfunctioning. If printing from Windows (any version), exit to
a DOS prompt and verify functionality with
the following command:
•
At a C:\ prompt, type Dir LPT1, then
press Enter. (This assumes you are
connected to LPT1.)
• Exit Windows and reboot the computer.
• Turn the printer off and then back on
again.
Pages print, but are totally blank.
Possible Cause Solution
The toner cartridge is
defective or out of toner. Replace the Toner Cartridge.
The sealing tape may
still be in the toner
cartridge. • Remove the Toner Cartridge and pull out
the sealing tape.
• Reinstall the toner cartridge, and check
the printer by printing a demo page.
The file may have blank
pages. Check the file to make sure that it does not
contain blank pages.
Some parts, such as the
controller, the board,
may be defective. Contact a service representative.
The text is wrong, garbled, or incomplete.
Possible Cause Solution
Mode Message
Power Off
If none of the Operator Panel LEDs are lit,
•
Check the power cord and the power switch if your
printer does not generate a response.
• Make sure that the printer is powered with the
specified AC voltage.
Paper Out
• The paper tray is empty and must be refilled with
paper. The Paper LED blinks until paper is added.
• Loading paper into the tray will cancel this message
and allow you to continue with the print job.