Maintenance and Troubleshooting 4-5
When using the E-mail or fax support service, you have access to support telephone
numbers, frequently asked questions, and drivers and upgrades for downloading.
You should provide as much specific information about your questions as possible. Also, if
you are sending a fax, please include your voice telephone number and your fax number
with the question. You will receive a response to your questions within one business day.
Internet
You can access NECCSD’s Web Site on the World Wide Web. You can do this through a
commercial online service or through your Internet account. NECCSD’s Web Site contains:
Products information for PowerMate and Ready desktops, Versa
®
notebooks,
Express5800™ and ProServa™ Servers, NEC monitors, and more
Service and Support information including Technical Support, Customer
Support, Software Downloads, Reference Manuals, E-Mail, and Resellers Area
About NEC, an introduction to Packard Bell NEC, Inc. and the NEC Computer
Systems Division (NECCSD)
What’s Hot, all the latest, hottest news and information from NEC Computer
Systems Division
How to Buy includes information on how to buy a computer from NEC through
its NEC NOW program.
To access the NECCSD Web Site via the World Wide Web, enter the following Internet
Uniform Resource Locator (URL) through your service:
http://www.nec-computers.com
You can also use the Internet to access the NECCSD FTP (file transfer protocol) site to
download various files (video drivers, printer drivers, BIOS updates). The files are
essentially the same files as on the NECCSD Bulletin Board System.
To access the NECCSD FTP site, enter the following Internet FTP address through your
service:
ftp.neccsdeast.com
Once in the file menu, follow the prompts to choose and download the file(s) you want.
