Maintenance and Troubleshooting 3-11
NECCSD Technical Support Services
NECCSD also offers direct technical support through its Technical Support Center.
(NECCSD technical support is for U.S. and Canadian customers only; international cus-
tomers should check with their sales provider.)
Direct assistance is available 24 hours a day, seven days a week. Call the NECCSD Techni-
cal Support Center, toll free, at 1-800-632-4565 (for U.S. only).
Free technical support for hardware is limited to the length of the standard warranty. Soft-
ware support for preloaded software is limited to 90 days from the time of the first call to
the NECCSD Technical Support Center. For software support after the initial 90 days or
hardware support after the warranty period, the charges are $30.00 per incident.
Before calling , please have available your system’s name, model number, serial number,
and as much information as possible about your system’s problem.
For outside the U.S., please contact your local NECCSD sales provider.
Summary of Contents for POWERMATE PRO2180 - SERVICE 1997
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