Maintenance and Troubleshooting 3-3
Table 3-1 Problems and Solutions
Problem
Symptom
Solution
Diskette drive does
not work
Lamp on drive panel does not
light when diskette is loaded.
1. Check power and signal cable
connections between diskette drive,
system board, and power supply.
2. Check diskette drive jumpers.
3. Check power supply and replace
diskette cable.
4. Replace diskette drive.
5. Replace system board.
Hard disk
malfunction
Hard disk drive lamp does not
light but hard disk drive can
be accessed.
1. Check cable connections between
lamp and system board.
Hard disk controller failure
message displayed.
1. Check that the IDE port and hard disk
drives are enabled in Setup.
Cannot access hard disk.
1. Check signal/power connections
between hard disk, PCB, power supply.
2. Check drive jumper settings.
3. Check power supply.
4. Check hard disk cable and hard disk.
Replace as necessary.
5. Replace system board (or hard disk
controller PCB if the system board
controller is not used).
Memory
malfunction
Total memory is not
recognized.
1. Reseat SIMMs.
2. Systematically swap SIMMs.
3. Check to see if the SIMM configuration
is valid (see the service and reference
manual).
4. Replace SIMMs.
5. Replace system board.
Sound malfunction
No output from both the 8-bit
and 16-bit digitized sounds.
1. Check interrupts. Refer to Section 1 of
this addensum for interrupt settings.
2. Check DMA channels. Refer to
Section 1 of this addendum.
Summary of Contents for POWERMATE PRO2180 - SERVICE 1997
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