A-4 PowerMate ES 5250 Series Release Notes
Uninstalling the NEC SNMP Agent or LANDesk Client Manager
LANDesk Client Manager and the NEC SNMP Agent are not fully compatible
when both are installed on the same computer. See the following sections for
information about uninstalling these applications.
When Both NEC SNMP Agent and LANDesk Client Manager Are Installed
If both applications are installed, LANDesk Client Manager does not function
correctly and cannot display ASIC-related tabs for temperature, fan, voltage,
and chassis intrusion status.
In addition, each time the computer is restarted, a Service Control Manager
window displays an error message and prompts the user to press
Enter
.
If LANDesk Client Manager and the NEC SNMP Agent have both been
installed, it is not possible to remove either application using the uninstall
utility. If you attempt to remove one of the applications, you must perform a full
operating system restore using the NEC OS Restore CD.
After the full restore, reinstall all appropriate applications from the NEC
Application and Driver CD. Do not reinstall both LANDesk Client Manager and
the NEC SNMP Agent.
When LANDesk Client Manager Is Installed Without the NEC SNMP Agent
You can use the uninstall utility to remove LANDesk Client Manager if the
NEC SNMP Agent has not been installed on the system. When you uninstall
LANDesk Client Manager, do not interrupt the uninstall process or power off
the system. The uninstall utility displays a message box indicating that the
uninstall process takes 10 minutes or longer to completely remove LANDesk
Client Manager.
Note:
NEC Management Tools, such as the NEC
Configuration Change Notification and NEC Auto Backup,
require the installation of LANDesk Client Manager. If you
remove LANDesk Client Manager, also remove the NEC
Management Tools to prevent error message reports.
If you interrupt the uninstall process or power off the system, you cannot use the
uninstall utility to remove the LANDesk application. You must then use the
NEC OS Restore CD to perform a full operating system restore. After the full
restore, you must reinstall all appropriate applications from the NEC
Application and Driver CD.
