NEC POWERMATE ES 5250 - S Service Manual Download Page 1

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Value and Comprehensive Manageability

O W E R

A T E

ES 5 25 0 S

E R I E S

S E R V I C E A N D R E F E R E N C E

M A N U A L A D D E N D U M

Summary of Contents for POWERMATE ES 5250 - S

Page 1: ...Value and Comprehensive Manageability POWERMATE ES 5250 SERIES S E R V I C E A N D R E F E R E N C E M A N U A L A D D E N D U M ...

Page 2: ...cument are warranted in accordance with the terms of the Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the custome...

Page 3: ... 3 6 Field Replaceable Unit List Desktop 3 7 Illustrated Parts Breakdown IPB Desktop 3 10 Field Replaceable Unit List Minitower 3 11 Illustrated Parts Breakdown IPB Minitower 3 14 A PowerMate ES 5250 Series Release Notes Applications and Online Documentation A 2 Installing Applications in the Correct Order A 2 Installing NEC SNMP Agent A 3 Uninstalling the NEC SNMP Agent or LANDesk Client Manager ...

Page 4: ...13 Controlling CD Audio A 13 Using Cheyenne Backup A 13 Backing Up Large Drives A 13 Using Cheyenne Backup with LANDesk Client Manager A 13 Using Cheyenne Backup with the Seagate Travan Tape Backup A 14 Clicking the Product Catalog Button A 14 Restoring Software with a U S Robotics 56K V 90 Modem Installed A 14 Configuring the System for PIIX4 Support A 14 Reconfiguring Ultra DMA Support A 14 Dete...

Page 5: ... JP1 Settings 2 3 CMOS Clear Jumper JBAT1 Settings 2 4 Onboard Video Jumper JVGA1 Settings 2 4 CPU Bus Frequency Selector Jumper JK1 Settings 2 4 AGP Bus Frequency Selector Jumper JK2 Settings 2 5 Ordering Parts and Options 3 2 PowerMate ES 5250 Series Documentation and Packaging 3 3 PowerMate ES 5250 Series FRU List Small Desktop 3 3 PowerMate ES 5250 Series FRU List Desktop 3 7 PowerMate ES 5250...

Page 6: ...overview of the unique components of the PowerMate ES 5250 series including an enhanced system board Intel Pentium III 600 MHz processor SCSI adapter board and IDE and SCSI hard drives Section 2 System Boards and Hard Drives provides connector switch and jumper setting information for the system board SCSI adapter board and hard drives Section 3 Illustrated Parts Breakdown includes an illustrated ...

Page 7: ...1 System Overview System Board SCSI Adapter Board EIDE and SCSI Hard Drives ...

Page 8: ...ort for a Pentium III 600 MHz processor with 100 MHz front side bus FSB Additionally support is included for an Adaptec 2940 Ultra2 Wide SCSI adapter board and high capacity Enhanced IDE EIDE and small computer system interface SCSI 7200 rpm hard drives See the following sections for additional information on the system board SCSI adapter board and hard drives System Board The Micro Star MS 6131 R...

Page 9: ...th 8 MB of video SGRAM installed on the system board Network Support The system board has an Intel 82559 10BASE T 100BASE TX network controller chip and an external LAN connector at the back of the system The chip combines small size and low power consumption to deliver highly manageable fast ethernet connectivity Features of the 82559 controller include Advanced Configuration and Power Interface ...

Page 10: ... cable is used to connect the drive to the adapter board With this configuration up to four SCSI devices can be connected including the factory installed adapter board and SCSI hard drive By purchasing additional SCSI interface cables up to a total of fifteen SCSI peripherals can be connected to the adapter board Additional information on the SCSI adapter board is given in Section 2 of this addend...

Page 11: ...2 System Boards and Hard Drives System Board SCSI Adapter Board SCSI Hard Drive ...

Page 12: ...he appropriate jumper settings Otherwise keep the jumpers at their factory settings Power On Jumper JP1 sets the way the system starts up jumper correctly set at factory do not change the factory setting CMOS Jumper JBAT1 clears CMOS and resets the settings back to their factory state VGA Mode Jumper JVGA1 disables onboard video if adding a video board to the system Note The location of jumper JVG...

Page 13: ...em and changing a jumper setting Checking Power On Mode Jumper JP1 The Power On Mode JP1 jumper setting are shown in the following table Keep the jumper setting in the open setting pins 1 and 2 no jumper Power On Mode Jumper JP1 Settings JP1 Pins Function 1 2 Not Jumpered Factory setting no jumper do not change This setting conforms to BIOS setting for Restore AC Power Loss in Power Management sec...

Page 14: ...led by moving the jumper from pins 1 and 2 to pins 2 and 3 on jumper block JVGA1 see the following table for settings Onboard Video Jumper JVGA1 Settings JVGA1 Pins Function 1 2 Jumpered Factory setting Enables onboard video 2 3 Jumpered Disables onboard video Setting CPU Bus Frequency Selector Jumper JK1 Enables automatic detection of the CPU bus frequency 66 MHz or 100 MHz when pins 1 and 2 are ...

Page 15: ...density Ultra2 Wide SCSI external connector 68 pin high density Ultra Wide SCSI internal connector 50 pin high density Ultra SCSI internal connector For systems with the SCSI adapter board and SCSI hard drive one end of the factory installed SCSI interface ribbon cable connects to the 68 pin high density Ultra2 Wide SCSI internal connector on the SCSI board The other end connects to the internal S...

Page 16: ...typical SCSI hard drive installed in the system has a 68 pin connector for attaching the SCSI interface cable The other end of the cable attaches to the internal 68 pin connector on the SCSI adapter board The drive must have a unique address ID which is set through jumper blocks on the hard drive Additional jumpers set the drive s termination and other required functions Hard drive jumpers are cor...

Page 17: ...entation and Packaging Field Replaceable Unit List Small Desktop Illustrated Parts Breakdown Small Desktop Field Replaceable Unit List Desktop Illustrated Parts Breakdown Desktop Field Replaceable Unit List Minitower Illustrated Parts Breakdown Minitower ...

Page 18: ...g system parts and options list of documentation and packaging for the system lists of field replaceable parts for each system an illustrated parts breakdown figure for each system Parts and Options The following table lists the telephone numbers to use when ordering spare parts and options Ordering Parts and Options Items Telephone Number To order spare parts Dealers 1 800 632 4525 To order spare...

Page 19: ...d Driver CD NT 4 0 The following documentation is available online at the NEC CSD website www nec computers com PowerMate ES 5200 Series Service and Reference Manual PowerMate ES 5250 Addendum to PowerMate ES 5200 Series Service and Reference Manual Field Replaceable Unit List Small Desktop The following table lists the field replaceable units FRU for the PowerMate ES 5250 Series small desktop com...

Page 20: ... 16h 16i 300 MHz Celeron processor 333A MHz Celeron processor 366A MHz Celeron processor 350 MHz Pentium II processor 400 MHz Pentium II processor 450 MHz Pentium II processor 450 MHz Pentium III processor 500 MHz Pentium III processor 600 MHz Pentium III processor 17 Battery 18 PowerMate ES 5250 Series system board Intel 440BX with onboard audio ATI Rage XL graphics 8 MB video memory Intel 82559 ...

Page 21: ...CSI 7200 rpm hard drive 18 0 GB Ultra Wide SCSI 7200 rpm hard drive 31 Diskette drive w o bezel 32a 32b 32c 32X IDE CD ROM Lite On 32X IDE CD ROM NEC 40X IDE CD ROM Lite On 33 DVD ROM 34 LS 120 cradle 35 LS 120 drive 36 Logo NEC PowerMate 37 Front panel 38 Front panel PCB switch includes Power and Sleep 39 Fan assembly 40 Front USB port board and cable assembly not shown SCSI adapter board not sho...

Page 22: ...l Desktop The following figure shows the illustrated parts breakdown IPB for PowerMate ES 5250 Series small desktop computers Each item in the IPB is identified with a number that cross references to the small desktop FRU list PowerMate ES 5250 Series Small Desktop IPB ...

Page 23: ...28 MB SDRAM DIMM 256 MB SDRAM DIMM 13a 13b 13c Retention mechanism for Celeron processors Retention mechanism for Pentium II processors Retention mechanism for Pentium III processors 14 Retaining arm for Celeron and Pentium III processors 15a 15b 15c Heat sink for Celeron processors Heat sink for Pentium II processors Heat sink for Pentium III processors 16a 16b 16c 16d 16e 16f 16g 16h 16i 300 MHz...

Page 24: ...r Harman Kardon 32 Power supply 200 Watt 33 Internal hard drive bracket 34a 34b 34c 34d 34e 34f 34g 34h 4 3 GB IDE 5400 rpm hard drive 8 4 GB IDE 5400 rpm hard drive 12 9 GB IDE 5400 rpm hard drive 12 8 GB IDE 7200 rpm hard drive 17 GB IDE 7200 rpm hard drive 20 GB IDE 7200 rpm hard drive 9 1 GB Ultra Wide SCSI 7200 rpm hard drive 18 0 GB Ultra Wide SCSI 7200 rpm hard drive 35 Diskette drive w o b...

Page 25: ...1 2 inch drive bracket 48 Front panel 49 Logo NEC PowerMate 50 Plastic blank panel for additional 3 5 accessible device bay 51 Plastic blank panel 5 25 not shown SCSI adapter board not shown SCSI interface cable 4 connector not shown Headset w microphone not shown Tape cartridge not shown Zip disk not shown LS 120 diskette ...

Page 26: ...wn IPB Desktop The following figure shows the illustrated parts breakdown IPB for the PowerMate ES 5250 Series desktop computers Each item in the IPB is identified with a number that cross references to the desktop FRU list PowerMate ES 5250 Series Desktop IPB ...

Page 27: ...SDRAM DIMM 256 MB SDRAM DIMM 12a 12b 12c 12d 12e 12f 12g 12h 12i 300 MHz Celeron processor 333A MHz Celeron processor 366A MHz Celeron processor 350 MHz Pentium II processor 400 MHz Pentium II processor 450 MHz Pentium II processor 450 MHz Pentium III processor 500 MHz Pentium III processor 600 MHz Pentium III processor 13a 13b 13c Heat sink for Celeron processors Heat sink for Pentium II processo...

Page 28: ... Blaster Live PCI 25a 25b 56 Kbps Fax modem US Robotics V 90 Python ISA board 56 Kbps MDM100 Winmodem PCI board 26 3Com 10 100 Hurricane Ethernet network card with Wake ON LAN 27 PCMCIA controller card ISA minitower and desktop systems 28 Left chassis side minitower 29 Chassis top minitower 30 Right chassis side minitower 31 Speakers Harman Kardon 10 watt 32 Speaker AC adapter Harman Kardon 33 Pow...

Page 29: ...ont panel 49 Logo NEC PowerMate 50 Plastic blank panel 5 25 51 Metal bay cover 5 25 52 Front panel PCB switch includes Power and Sleep minitower 53 Front USB port board and cable assembly not shown SCSI adapter board not shown SCSI interface cable 4 connector not shown Headset w microphone not shown Tape cartridge not shown Zip disk not shown LS 120 diskette ...

Page 30: ...PB Minitower The following figure shows the illustrated parts breakdown IPB for the PowerMate ES 5250 Series minitower computers Each item in the IPB is identified with a number that cross references to the minitower FRU list PowerMate ES 5250 Series Minitower IPB ...

Page 31: ...e ES 5250 Series Release Notes Applications and Online Documentation System Configuration SCSI Drive Limitations Intel Processor Serial Number Control Utility Windows 95 Issues Windows 98 Issues Windows NT Issues ...

Page 32: ... systems with the Windows 95 or Windows NT operating system install Microsoft Internet Explorer 5 0 or Internet Explorer 4 01 first and alone before installing any other application from the NEC Application and Driver CD Internet Explorer 5 0 already comes preinstalled on systems with the Windows 98 operating system Both Internet Explorer 5 0 and Internet Explorer 4 01 versions come on the NEC App...

Page 33: ...and LANDesk Client Manager on the same computer The installation and operation of the NEC Help Center requires the installation of Microsoft Internet Explorer 4 01 or 5 0 Note If you attempt to install the NEC Help Center without either version of Internet Explorer on your system the Help Center setup program prompts you to install Internet Explorer 4 01 The NEC Help Center is designed to work wit...

Page 34: ...ore reinstall all appropriate applications from the NEC Application and Driver CD Do not reinstall both LANDesk Client Manager and the NEC SNMP Agent When LANDesk Client Manager Is Installed Without the NEC SNMP Agent You can use the uninstall utility to remove LANDesk Client Manager if the NEC SNMP Agent has not been installed on the system When you uninstall LANDesk Client Manager do not interru...

Page 35: ...s you for a serial number enter the following number PM400ENOEMCD 673785 See the documentation in the Userinfo folder for information about using PartitionMagic BootMagic and the recovery diskette program Reading the Userinfo files requires the Adobe Acrobat Reader The Adobe Acrobat Reader comes on the NEC Application and Driver CD Select the Adobe software from the Applications tab in the Install...

Page 36: ...o avoid data loss make sure you save all data and close all applications before you attempt to copy 120 MB diskettes with the SuperDisk Copy utility To recover from a diskette eject failure or a system lockup after completing the SuperDisk Copy restart the system by pressing the power button to turn off the system Then press the power button again to turn on system power Please call NEC CSD Techni...

Page 37: ... information If a different protocol is enabled the menu choices might differ from those described in the procedure For information about installing TCP IP on a system with Windows NT 4 0 see Installing TCP IP Protocol in this document 1 From the Windows desktop click Start on the taskbar point to Settings and click Control Panel 2 Double click the Network icon in the Control Panel window 3 Click ...

Page 38: ...your system configuration it might be necessary to adjust certain CMOS settings to recreate the shipped BIOS settings You can find information about entering CMOS Setup in Chapter 3 of the PowerMate ES 5250 Series User s Guide It is recommended that you write down the current settings before making any changes If the default settings are loaded either manually or because of a dead CMOS battery you...

Page 39: ...cessor on the General tab of the Windows System Properties sheet You can get to System Properties in either of the following ways Right click the My Computer icon on the Windows desktop and select Properties from the drop down menu Select Settings from the Windows Start menu click Control Panel double click the System icon Processor identification in Microsoft Windows and in Intel LANDesk Client M...

Page 40: ... not boot from the hard drive The bootable diskette comes with all systems that have a SCSI hard drive After the system boots proceed with the NEC OS Restore procedure Intel Processor Serial Number Control Utility The Intel Processor Serial Number Control utility is a Windows program that enables or disables the reading of the Pentium III processor serial number by software This function lets you ...

Page 41: ...ocessor The processor serial number is designed to be unique and when used in conjunction with other identification methods can be used to identify the system or user This number can be used in a wide variety of applications which benefit from stronger forms of system and user identification The processor serial number is analogous to a conventional serial number with these important differences A...

Page 42: ...rally not Websites cannot read serial numbers unless you allow them to download a program which can read the processor serial number Almost all browsers are configured to warn users whenever they download executable software Unless you disable the warning in the browser you should receive a notification Does Intel track serial numbers Generally not other than related to the manufacturing process I...

Page 43: ...cific to systems with the Windows 95 operating system running Cheyenne Backup See also Installing Cheyenne Backup earlier in this document Backing Up Large Drives When Cheyenne Backup is set to automatically back up a system drive greater than 2 1 GB to a network drive multiple instances of the Copy program might be launched The number of Copy programs launched depends upon the number of drive let...

Page 44: ... and Online Documentation in this document Select the US Robotics 56K Modem from the appropriate Operating System section of the NEC Application and Driver CD Configuring the System for PIIX4 Support The following support limitations apply to PIIX4 PCI ISA IDE Xcelerator Reconfiguring Ultra DMA Support The PCI IDE interface on the PowerMate ES 5250 Series system supports the latest ATA ULTRA DMA 3...

Page 45: ...and Driver CD a dialog box appears with the message Reminder Please remove CD ROM Pressing the eject button on the DVD ROM drive displays another dialog box with the message Eject request to Drive in Use An Eject request was received for a drive that is in use continue with eject operation Click OK to eject the CD from the DVD ROM drive The first dialog box is displayed Click OK to complete the so...

Page 46: ...ther or not you choose DCHP The Windows Setup dialog box appears indicating Windows will look for files to copy in the location below which is G I386 or that you can type in the location for Windows to look for it 4 DO NOT choose G I386 Instead TYPE C I386 and click continue 5 Continue with the TCP IP installation in the normal way Restoring Network Card Drivers If you are running a system with th...

Page 47: ...e instructions in the PartitionMagic Userinfo folder to install BootMagic When the BootMagic Configuration box appears at the end of the installation continue to the next step 2 Configure BootMagic If you want to use BootMagic Click the ENABLE BOOTMAGIC button The BootMagic menu appears during the next bootup sequence and lets you select Windows NT as the operating system If you do not want to use...

Page 48: ...3 Click OK Click OK again The main BootMagic Configuration screen appears with Windows NT listed under MENU NAME 4 Check the BootMagic configuration If you want to use BootMagic Click the ENABLE BOOTMAGIC button The BootMagic menu appears during the next bootup sequence and lets you select Windows NT as the operating system If you do not want to use BootMagic Do not select the ENABLE BOOTMAGIC but...

Page 49: ... Breakdown diagrams desktop 3 10 minitower 3 14 small desktop 3 6 J Jumpers AGP bus frequency selector 2 5 CMOS clear 2 4 CPU bus frequency selector 2 4 locations on system board 2 3 onboard video 2 4 power on mode 2 3 SCSI adapter board 2 5 N Network support 1 3 P Parts desktop FRU list 3 7 minitower FRU list 3 11 ordering 3 2 small desktop FRU list 3 3 Power on mode jumper location 2 3 settings ...

Page 50: ...Regulatory Statements FCC Statement Note for Canada Battery Replacement Battery Disposal ...

Page 51: ...ry Statements 2 The following regulatory statements provide information about use of the PowerMate ES 5250 Series system FCC Statement For United States Only Note for Canada Battery Replacement Battery Disposal ...

Page 52: ...d and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by on...

Page 53: ...anada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B repecte toutes les exigences du Règlement sur le matériel brouilleur du Canada ...

Page 54: ... Reference Manual or call your NEC NEC CSD Technical Support Center WARNING There is a danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions ATTENTION Il y a danger d explosion s il y a replacement incorrect de la batterie Remplacer uniquement avec ...

Page 55: ... incineration landfilling or mixing of batteries with the municipal solid waste stream is prohibited by law in most areas Return batteries to a federal or state approved battery recycler This may be where your purchased the battery or a local seller of automotive batteries Contact your local waste management officials for other information regarding the environmentally sound collection recycling a...

Page 56: ...NEC Computer Systems Division 6000 Florin Perkins Road Sacramento CA 95828 1037 www nec computers com 456 00043 001SRV 10 99 ...

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