![background image](http://html1.mh-extra.com/html/nec/powermate-ct/powermate-ct_service-and-reference-manual_3952207053.webp)
2-26 System Configuration
!
Solving Problems
Provides a troubleshooting guide, with categories including
—
Problems After the System Has Been Running Correctly
—
Problems at Initial System Start-up
—
Problems Running New Application Software
—
Problems Operating Add-in Cards
—
Problems and Suggestions and Beep Codes and Error Messages.
To open the Online Documentation double click the
Online Documentation
icon on the
Windows desktop. Alternately, to open the Online Documentation click
Start
, point to
Programs, and click
Online Documentation
.
To uninstall or reinstall the Online Documentation, use the Smart Restore Program, if available.
The Smart Restore Program is used in conjunction with the Product Recovery CD. See the
following section, “Product Recovery Program” for instructions on using the Smart Restore
Program.
Product Recovery Program
The PowerMate Product Recovery program offers the possibility to go back to the original
software shipped on your system. You can reinstall valuable software with the original hardware
settings shipped from the factory. The recovery kit includes:
!
PowerMate Recovery Boot diskette
!
Product Recovery CD-ROM.
Use the Recovery program only in the unlikely event of file deletion or
file corruption. The Recovery program is a very powerful tool. Some options permanently delete
all the data on your hard drive.
Before using the Recovery program, we recommend that you try to use the Smart Restore
program to reinstall the faulty software or hardware. Smart Restore lets you reinstall software
without deleting any files. See “Using the Smart Restore Program” later in this document.
Before using the Recovery program, read the following sections carefully.
Starting the Recovery Program
Start the Recovery program as follows:
1.
With the system power off, insert the Recovery Boot diskette into the diskette drive.
2.
Turn on system power.
3.
Insert the Product Recovery CD into the CD-ROM drive.
4.
When a warning message appears, read it carefully. Press
Enter
to continue or
Esc
to exit
the Recovery program.
Summary of Contents for PowerMate CT
Page 13: ...1 System Overview Configurations Features Components...
Page 118: ...6 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning...
Page 121: ...7 Troubleshooting Checklist Diagnostics...
Page 130: ...8 NECC Information Services Service Telephone Numbers Technical Support...