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NEC POWERMATE 8100 RELEASE NOTES Manual Download Page 194

6-14   Solving System Problems

Locating the battery socket on the system board

A – Battery

5. 

Carefully lift the battery clip until there is enough space to slide the
battery out of the socket.

To maintain a tight battery contact with the

socket, do not over-bend the battery clip.

6. 

Remove the battery and discard in accordance with the
manufacturer’s instructions.

Removing the battery

A – Battery

B – Tabs

Summary of Contents for POWERMATE 8100 RELEASE NOTES

Page 1: ... Manageability For The Networked Enterprise P P P POWER OWER OWER OWERM M M MATE ATE ATE ATE 8100 S 8100 S 8100 S 8100 SERIES ERIES ERIES ERIES U S E R U S E R U S E R U S E R S G U I D E S G U I D E S G U I D E S G U I D E ...

Page 2: ...performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECC To allow for design and specification improvements the information in this document is...

Page 3: ...PC Card Adapter 1 6 Tape Backup Unit 1 6 Zip Drive 1 6 Rear Features 1 7 External Connectors 1 8 Power Supply Features 1 11 Inside Features 1 12 System Board 1 13 Riser Board 1 14 AGP Board 1 14 Network Board 1 15 Storage Device Support 1 15 Intellicase Chassis 1 15 Stand 1 15 Speakers 1 16 System Features 1 17 Hardware 1 17 Software 1 18 Preloaded Operating System 1 18 NEC Select Install CD 1 18 ...

Page 4: ...2 Exit Menu 3 25 FLASH Utility 3 25 NEC Select Install CD 3 26 Introducing Select Install Options 3 26 Choosing a Program 3 27 Rebuilding the Hard Drive and Restoring the Operating System 3 28 Auto Rebuild and Restore 3 29 Custom Rebuild and Restore 3 32 Restoring the Operating System 3 36 Installing Applications 3 38 Using the NEC Select Install CD with a SCSI Drive 3 40 Using the Selective Appli...

Page 5: ... Manager 4 4 PC Health Indicator 4 5 Managing Workstations 4 5 Selecting the PC Health Meter 4 5 Monitoring PC Health 4 6 Inventory 4 6 DMI 4 7 Monitoring Capabilities 4 7 Using the Chassis Intrusion Notification Feature 4 8 LDCM Admin Function 4 9 Cheyenne Backup 4 9 NEC Security 4 10 NEC SNMP Agent 4 10 Installing the NEC SNMP Agent 4 11 Configuring the NEC SNMP Agent for Windows 95 or Windows 9...

Page 6: ...8 DIMM Upgrade 5 18 Checking System Memory 5 20 Removing a DIMM 5 21 Installing a DIMM 5 21 Processor Upgrade 5 23 Removing the Processor 5 23 Installing an Upgrade Processor 5 25 System Board 5 27 Removing the System Board 5 28 Replacing the System Board 5 29 Expansion Boards 5 32 Locating Expansion Slots 5 33 Installing an Expansion Board 5 34 Removing an Expansion Board 5 38 Data Storage Device...

Page 7: ...Drive Problems 6 4 Keyboard Problems 6 5 Monitor Problems 6 6 Mouse Problems 6 7 Power Management Problems 6 7 Speaker Problems 6 8 System Problems 6 9 How to Clean the Mouse 6 11 Battery Replacement 6 13 How to Get Help 6 15 Help From Your Company 6 15 Help From Your NECC Dealer 6 16 Help From NECC Technical Support Center 6 16 NECC Warranty Non Warranty Repair Service 6 16 7 Getting Services and...

Page 8: ...sor Support B 3 Processor Socket B 3 Random Access Memory RAM B 3 Cache Memory B 3 Read Only Memory ROM B 3 Calendar Clock B 4 Input Output I O Facilities B 4 Video Memory B 5 Sound System B 6 Fax Modem Board B 7 Network Board B 8 Peripherals B 9 Hard Drive B 9 Diskette Drive B 10 CD ROM Drive B 11 DVD ROM Drive B 15 PC Card Adapter B 15 Zip Drive B 16 Tape Backup Unit B 17 Speakers B 17 Power B 1...

Page 9: ...nitor Questions C 5 Multimedia Questions C 6 CD ROM Drive or DVD ROM Drive Questions C 7 Mouse Questions C 7 Power Management Questions C 8 System Security Questions C 9 Memory Questions C 11 Modem Questions C 11 Miscellaneous Questions C 11 Glossary Index Regulatory Statements ...

Page 10: ...the System describes how to use the software utilities shipped with your system including the BIOS Setup Utility the NEC Select Install CD and the NEC Driver CD It also provides detailed information on jumpering devices in the system Chapter 4 Managing System Resources describes the utilities that allow you to identify and control system and networked resources See this chapter for information abo...

Page 11: ...ifications provides a technical description of your computer and its components Appendix C Questions and Answers provides answers to questions frequently asked about the system Text Conventions This guide uses the following text conventions Warnings cautions and notes have the following meanings Warnings alert you to situations that could result in serious personal injury or loss of life Cautions ...

Page 12: ...information about the computer that was not available at the time the user s guide was printed Your system comes with the following online documentation on the NEC Select Install CD NEC Help Center The NEC Help Center is an online version of the printed user s guide It provides information about your system under the following topics System Tour System Information System Upgrades Service and Suppo...

Page 13: ...se the service and reference manual call NECC at 1 800 632 4525 in the U S and Canada or your local NECC sales provider outside the U S and Canada Service and reference manuals are also available from the NECC website see Chapter 7 ...

Page 14: ...1 Reviewing System Features Front Features Inside Features Rear Features Stand Speakers System Features ...

Page 15: ...system hardware and software and describes the security features of the system For more information about using system features see Chapter 3 Configuring the System and Chapter 4 Managing System Resources Front Features The following figures show the features on the front of the system A brief description follows the figures Front features desktop models A Power Button E Disk Lamp B B Suspend Butt...

Page 16: ...R Window I Power Button E Suspend Button System Controls and Lamps System controls let you select specific system operations Lamps let you know the status of system operation The previous figures show the controls and lamps on the front of the system Power button Press this button to turn on the system power Press it again to turn off the power ...

Page 17: ...wer is on and the computer is not running properly Resetting your system can result in the loss of data Press the reset button only when all other methods of restarting your computer fail Power lamp The power lamp indicates whether system power is on or off It also lets you know if the system is operating in a power saving mode A steady green lamp indicates that the power is on to all system compo...

Page 18: ...to copy data files to and from a diskette You can also use it as a bootable drive for loading and starting programs from a diskette To prevent damage to your diskette drive and data do not turn off the system or remove a diskette while the diskette drive busy lamp is lit CD ROM Drive Some models come with a 32X or 40X Max variable CD ROM drive Use the CD ROM drive to load and start programs from a...

Page 19: ... in a diskette drive but each type of PC card has a different function One PC card adapter lets you add a number of capabilities to your system with a variety of PC cards Tape Backup Unit Some systems come with a tape backup unit If your system has a tape backup unit you can use it to quickly back up all or part of your system s files to a high capacity tape cartridge Backup software helps you tai...

Page 20: ... connectors power supply features and expansion board slots The following figures show these features Rear features desktop models A Expansion Slots F Audio Connectors B Network Board G USB Ports C Mouse Port H Serial Port 2 D Printer Port I Keyboard Port E VGA Monitor Connector J Serial Port 1 ...

Page 21: ...itor keyboard mouse and printer to your system Your system has the following external connectors Mouse port Attach the mouse that comes with your computer to this port The mouse port supports a PS 2 compatible mouse Keyboard port Attach the keyboard that comes with your computer to the keyboard port The keyboard port supports a personal system 2 compatible PS 2 compatible 101 key or 104 key keyboa...

Page 22: ...a serial device with a 9 pin connector to each serial port Serial devices include a pointing device serial printer or a modem Audio connectors The following connectors come integrated on the system board see the following figures Microphone in jack The microphone in jack lets you connect a microphone for recording audio information in your data system files Line in jack The line in jack lets you c...

Page 23: ...1 10 Reviewing System Features Audio connectors desktop models A Line Out Jack C Line In Jack B Microphone In jack Audio connectors minitower models A Line In Jack C Line Out Jack B Microphone In Jack ...

Page 24: ...s one RJ 45 compatible port for connecting the system to an Ethernet local area network LAN Desktop models have a network board installed in a PCI slot SCSI port Some systems come with a SCSI adapter board in an expansion slot on the rear panel An Ultra Wide SCSI interface on the board allows connection of up to 15 SCSI devices to the board Power Supply Features Your system has the following power...

Page 25: ...res See the following figures for the location of features within the system Feature descriptions follow Inside the system desktop models A System Board D Riser Board B AGP Board E Internal Device Slot C Expansion Slots F Accessible Device Slots ...

Page 26: ...eside on the system board The system board also comes with an audio subsystem External connectors include two serial connectors a parallel connector two USB ports keyboard and mouse ports and external audio connectors For information on these connectors see External Connectors earlier in this chapter The system board supports a diskette drive and up to four IDE devices such as IDE hard drives an I...

Page 27: ...rusion connector hardware monitor speaker connector minitower models and fan connector minitower models the external LAN connector minitower models power connectors on the back of the board Expansion board connectors on the riser board are as follows Desktop models one PCI connector one shared PCI ISA connector one ISA connector Minitower models three PCI connectors one shared PCI ISA connector on...

Page 28: ...d chassis size and dimensions standardized system board size and dimensions riser board with an NLX connector for signal and power circuitry to keep the system board largely free of cabling a system board that installs along rails with a single securing latch for easy access Stand The minitower system unit sits on a stand to prevent it from being tipped over This is a safety feature to prevent per...

Page 29: ...comes with the speakers if you ordered speakers Set up the speakers with the AC adapter Adjust the speaker volume by using the volume control on the front of the right speaker or by using the Windows sound software To bring up a volume control double click the speaker icon on the taskbar next to the system clock Also use the software to balance the sound between the left and right speakers ...

Page 30: ...gives you a surround sound system for three dimensional sound effects much like a live performance It also provides wavetable synthesis Wavetable synthesis uses actual recordings of real sound effects and musical instruments for a dynamic audio experience Sound Board Some systems come with the Creative Labs Sound Blaster Live board This board produces superb three dimensional sound with multiple v...

Page 31: ...NT Windows 95 or Windows 98 operating system comes loaded on the system NEC Select Install CD Install the software and documentation provided by NECC from the NEC Select Install CD The NEC Select Install CD can also be used to restore any of the software and documentation or to restore the entire operating system Each item on the CD is selectable from a straightforward graphical interface Clear me...

Page 32: ...en hard drive failure is imminent NEC Configuration Change Notification This utility indicates if there has been a change in the processor main memory or hard drive on a notification screen that appears when the operating system starts NEC Security Use NEC Security to control access to serial ports printer ports and the diskette drive NEC WebTelligent Manage computers in the network with NEC WebTe...

Page 33: ...ard User access to the BIOS Setup utility is limited to a subset of all BIOS Setup parameters when a Supervisor password has been set The administrator password allows full access to the system and the BIOS The Unattended start security feature when enabled allows the system to boot but locks the keyboard until the user password is entered This feature is grayed out if no password has been set NEC...

Page 34: ...ce Secure the locking device to the security slot and to an immovable object to protect your system from theft Locking tab The minitower system also has a locking tab on the rear of the chassis The tab fits through a slot on the rear edge of the chassis cover when the cover is on When a padlock is used in the tab the system is physically protected from chassis intrusion ...

Page 35: ...2 Setting Up the System Cable Connections Startup Shutdown Power Saving Operation System Care More Information ...

Page 36: ... for diagrams showing most cable connections Connect the keyboard and mouse cables Use the icons on the rear of the system unit to identify the keyboard and mouse connectors Connect the monitor cable to the VGA connector on the rear of the monitor and to the AGP port on the system unit If the system comes with speakers connect the cables see the Quick Setup poster If the system comes with a fax mo...

Page 37: ... with your device to connect additional USB devices Connect one end of the SCSI cable to the SCSI connector at the rear of the system unit Connect the other end of the cable to either of the SCSI connectors on the SCSI device See the documentation that comes with your device for instructions on jumpering and terminating the device Set the voltage switch correctly for your area The correct setting ...

Page 38: ...ds Windows starts up If a problem occurs a series of beeps may sound If this happens repeatedly after powering on power off the system and turn to Chapter 6 Solving System Problems This chapter provides helpful hints on obvious system problems Note If the system displays a message indicating that system settings have changed run the BIOS Setup utility see Chapter 3 Configuring the System On system...

Page 39: ...fter a 5 to 10 second delay Power Saving Operation If the system is running the Windows 95 or Windows 98 operating system you can put it in Suspend mode a power saving state by pressing the suspend button on the front of your unit This is a convenient way of conserving energy when you are going to be away from your system for a short period of time The system also goes into Suspend mode when the s...

Page 40: ...let A surge suppressor protects your system from sudden transient increases and decreases in electrical power Be sure to connect all peripherals such as your monitor and printer to the surge suppressor The surge protector should be the only device that you plug into the wall outlet Avoid repeated power on cycles These subject the system components to temperature variations and stress Disconnect yo...

Page 41: ...er cables Prevent dust from entering your system by covering it when it is not in use Keeping Your System in Good Condition Maintain the condition of your system by periodically using the following general procedures For safety power off and unplug your system monitor and any external devices before cleaning them Clean the outside of the computer with a soft clean cloth You can remove stubborn sta...

Page 42: ... external options connected to it 4 Unplug the system unit power cable from the wall outlet or surge suppressor then from the unit itself 5 Unplug any external options from the wall outlets or surge suppressor and then disconnect them from the system unit 6 Pack the system components in the original shipping materials and cartons If these are not available be sure to use adequate packing materials...

Page 43: ...the Healthy Environment online brochure Installing the NEC Help Center in Chapter 3 Uninstalling the NEC Help Center Uninstalling the NEC Help Center in Chapter 3 Basic information about the computer System Tour in the online NEC Help Center or Chapter 1 Setting a password Chapter 3 and Chapter 4 Playing a music CD multimedia systems Appendix C Adding options Chapter 5 Access the world wide web Ch...

Page 44: ...3 Configuring the System Configuration Tools and Utilities BIOS Setup Utility Flash Utility NEC Select Install CD NEC Help Center Online Documentation NEC Driver CD Jumper Settings ...

Page 45: ...e following table lists ways you can configure the system and the utility tool or procedure to use for the configuration Note Also see the next chapter Managing System Resources for ways to manage system resources and to configure the system remotely Configuration Tools and Utilities Configuration Method Tool or Utility add or remove hardware hard drive diskette drive CD ROM drive DVD ROM drive ta...

Page 46: ...talling NEC Select Install CD IDE device configured as primary or secondary device BIOS Setup Advanced menu IDE device configuring as master or slave BIOS Setup Advanced menu Jumper Settings inactivity timeout setting BIOS Setup Power menu IRQs changing BIOS Setup Advanced menu keyboard options BIOS Setup Advanced menu L2 Cache ECC Support enabling BIOS Setup Main menu memory checking BIOS Setup M...

Page 47: ...ll CD time and date setting BIOS Setup main menu upper memory for a legacy ISA device reserving BIOS Setup Advanced menu Wake On LAN boot the system from a remote server BIOS Setup Boot menu video device subjecting to power management BIOS Setup Power menu Windows 95 or Windows 98 or Windows NT restoring NEC Select Install CD BIOS Setup Utility The BIOS Setup utility program is used to configure t...

Page 48: ...tem power is off see Battery Replacement in Chapter 6 NECC recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place This lets you restore your system to the current parameters if you ever need to replace the battery How to Start BIOS Setup To start the BIOS Setup utility follow these steps 1 Turn on or reboot the system 2 Press F2 as ...

Page 49: ...o make your selections or exit the current menu The following table describes the navigation keys Navigation Keys Key Function F1 Provides help for the parameter field being displayed Esc Exits the menu Enter Executes Command or brings up a submenu or arrow keys Moves cursor up and down or arrow keys Selects next menu ...

Page 50: ...hen the system is restarted in Configure mode the BIOS Setup utility comes up displaying the Maintenance Menu The Main Advanced Power Security Boot and Exit menus are also available when the system is in Configure mode Starting the system in Configure mode resets BIOS settings to their factory defaults Before jumpering the system for Configure mode write down any customized BIOS settings When the ...

Page 51: ...u by selecting Main in the legend bar See How to Start BIOS Setup for a look at a typical Main Menu screen Main Menu options are available by selecting submenus Use the arrow keys to select a Main Menu option Press Enter to display the submenu Items with grayed out text are not changeable from the submenu Explanations of each Main Menu option and suboption appear in the following table Main Menu I...

Page 52: ...ry Bank 0 Memory Bank 1 Memory Bank 2 These fields are read only and cannot be changed from the BIOS Setup utility Example Memory Bank 0 128 MB SDRAM Memory Bank 1 64 MB SDRAM Memory Bank 2 Not Installed Language English US Italiano Espanol Francais Deutsch The default language used in the BIOS ECC Configuration Non ECC ECC Turns error reporting on ECC or off Non ECC This menu item is only display...

Page 53: ...r fields Example 03 22 1999 American 22 03 1999 European Advanced Menu The Advanced Menu is a top level menu in the BIOS Setup utility Choose the Advanced Menu by selecting Advanced in the legend bar Advanced Menu options are available by selecting submenus Use the arrow keys to select an Advanced Menu option Press Enter to display the submenu Items with grayed out text are not changeable from the...

Page 54: ...es setting always reverts to No after the reboot Numlock Auto On Off Determines whether Numlock is on or off when the system is powered on Auto sets Numlock to the same setting it had before the system was rebooted Peripheral Configuration This menu changes dynamically as choices are made For example if Serial Port A is set to Enabled additional choices appear for Base I O address and interrupt Dy...

Page 55: ...nless the Plug and Play O S option in BIOS is set to No Base I O Address 3F8 2F8 3E8 2E8 An asterisk displayed next to an address indicates a conflict with another device Only appears if Serial Port A is Enabled Interrupt IRQ3 IRQ4 An asterisk displayed next to an interrupt indicates a conflict with another device Only appears if Serial Port A is Enabled Parallel Port Disabled Enabled Auto The par...

Page 56: ...nabled An interrupt set to IRQ5 in a multimedia system might conflict with the audio subsystem settings DMA Channel DMA1 DMA3 DMA not displayed when Mode is Bi directional The DMA field is only displayed when the Parallel Port field is set to Enabled and the Mode field is set to ECP Audio Disabled Enabled Select Disabled if an audio board is installed Hardware Monitor Disabled Enabled Enables chas...

Page 57: ...e auto IDE type detection or your IDE hard drive was formatted on another system with parameters different from those reported by the drive enter a parameter for each of the fields in the device submenu Bring up device submenu by pressing Enter Type None CD ROM IDE Removable User ATAPI Removable Auto Defaults to Disabled and changes at boot time based on auto detection When set to Auto the values ...

Page 58: ...ly Multi Sector Transfers Disabled 2 sectors 4 sectors 8 sectors 16 sectors When Type is set to Auto the value in the Multi Sector Transfers field is auto detected and the field is read only LBA Mode Control Disabled Enabled When Enabled is selected it causes logical block addressing to be used in place of cylinders heads and sectors When Type is set to Auto the value in the LBA Mode Control field...

Page 59: ...ard Diskette A Disabled 360 KB 5 1 4 1 2 MB 5 1 4 720 KB 3 1 2 1 44 1 25 MB 3 1 2 2 88 MB 3 1 2 Floppy Write Protect Disabled Enabled Set the field to Enabled to write protect diskettes DMI Event Logging Bring up the submenu by pressing Enter Event log capacity This field is read only and cannot be changed from the BIOS Setup utility Example Space Available Event log validity This field is read on...

Page 60: ...alog box asking for confirmation to mark events as read If no events have been logged the Mark DMI Events As Read field is read only Video Configuration Bring up the submenu by pressing Enter Palette Snooping Disabled Enabled Set palette snooping also called RAMDAC shadowing to Enabled when an ISA graphics device is installed under the following conditions An ISA board connects to PCI graphics boa...

Page 61: ... in the system RAM starting at 512 KB Extended indicates a 1 MB extended memory hole in system RAM starting at 15 MB C800 CBFF CC00 CFFF D000 D3FF D400 D7FF D800 DBFF DC00 DFFF Available Reserved An Available setting indicates that the specified block of upper memory is available on the system A Reserved setting indicates that the specified block of upper memory is reserved for use by Legacy ISA d...

Page 62: ...enu Item Settings default is bold and description User Password is Clear Set This field indicates whether a password has been set it is read only Set or change the password using the Set User Password option Supervisor Password is Clear Set This field indicates whether a password has been set it is read only Set or change the password using the Set Supervisor Password option Set User Password Ente...

Page 63: ...tup Access is set to Enabled the user has read only access to the BIOS Setup utility Unattended start Disabled Enabled The Unattended Start field controls the point at which the user password is required When this field is set to Disabled the user is prompted for the password before the system can boot The Enter Password prompt is displayed When this field is set to Enabled and a user password is ...

Page 64: ... the Windows 95 or Windows 98 operating system Power Menu Items Menu Item Settings default is bold and description Power Management Disabled Enabled When Power Management is set to Enabled the other Power Management options can be configured Inactivity timer Off 5 minutes 10 minutes 20 minutes 30 Minutes 1 hour 2 hours Establishes how long the system must remain inactive before it enters the power...

Page 65: ...g causes the NEC splash screen to display instead of the POST screen during the boot Quick Boot Mode Enabled Disabled The Enabled setting causes certain tests to be skipped during the boot to decrease the time it takes to boot Virus Check Reminder Disabled Daily Weekly Monthly When this field is set to Daily Weekly or Monthly the system displays a virus check reminder message during boot up on a d...

Page 66: ...AN boot option does not work even if the On LAN field is set to Enabled Floppy Check Disabled Enabled On Modem Ring Power On Stay Off This option enables an external modem to work even when the system is in a power reduction state Full power is restored to the system so it can receive the modem ring when the setting is Power On On LAN Power On Stay Off This option enables the system to be contacte...

Page 67: ...evice Hard Drive Fourth Boot Device Network Boot Fifth Boot Device LANDesk Server Hard Drive Bring up the Hard Drive submenu by pressing Enter IDE drives IDE drives are identified by auto typing Select an IDE device from the option list with the up or down arrow press the plus or minus key to change the device s boot order Bootable ISA Cards Select an ISA card from the option list with the up or d...

Page 68: ...arding Changes Reverts to the settings from before the BIOS session Load Setup Defaults Reverts to the factory shipped settings FLASH Utility The system BIOS resides on a flash read only memory ROM chip in your system The flash ROM can be updated with a very simple procedure Update the Flash ROM with a BIOS flash diskette The diskette contains the latest version of the BIOS code You can get the di...

Page 69: ...l or restore any software on your system Introducing Select Install Options Your system comes with an NEC Select Install compact disc CD This CD contains all the system software files that came with your computer including the operating system device drivers applications the NEC Help Center online user s guide and the Healthy Environment file Should a problem occur that causes data loss or corrupt...

Page 70: ...stem Auto or Custom If you have a catastrophic system failure use the OS restore to repartition and reformat the hard drive and restore the operating system Using the program is the first phase of a full system restore After restoring the OS continue with a Selective Application Restore See the section called Rebuilding the Hard Drive and Restoring the Operating System and under it either Auto Reb...

Page 71: ... information on installing optional device drivers see NEC Driver CD Note To install any of the optional device drivers not currently installed on the system see NEC Driver CD Rebuilding the Hard Drive and Restoring the Operating System The OS Restore allows you to repartition and or reformat your hard drive and then reinstall Windows 95 or Windows 98 or Windows NT from the CD You can rebuild the ...

Page 72: ...ore that also repartitions and reformats your hard drive boot the system from the Select Install CD When the system boots from the CD it automatically loads the MS DOS based Operating System Restore program If possible back up your data before performing an OS restore Follow these steps to rebuild your hard drive and restore your original operating system using OS Restore 1 Power on or restart the...

Page 73: ... Back Auto Custom and Fix OS Click Custom or Auto to repartition and or reformat your hard drive before reinstalling the operating system To only reinstall the operating system while leaving applications and data files intact see Restoring the Operating System 4 Click Auto to do a basic operating system restore After you click Auto in Windows 95 the Partition Information screen appears In Windows ...

Page 74: ...you select the FAT type a warning screen appears indicating that the system is about to partition and format your hard drive using the FDISK program This warning screen contains three options Back Exit and Continue Click Back to return to the Partition Information screen Click Exit to terminate the restore process Click Continue to perform FDISK 7 If you click Continue the system performs FDISK us...

Page 75: ... it automatically loads the MS DOS based Operating System Restore program If possible back up your data before performing an OS restore Follow these steps to perform a customized restore of your original factory installed operating system using OS Restore 1 Power on or restart the system and immediately insert the Select Install disc into the CD ROM drive For systems with a SCSI hard drive a boota...

Page 76: ...stall the operating system while leaving applications and data files intact see Restoring the Operating System 4 Click Custom on the Restore Mode screen if you wish to customize the OS restore After you click Custom the integrity of your system s existing FAT table is verified If the table is functional a Partitioning the Hard Drive screen appears with options allowing you to retain the present pa...

Page 77: ...he restore process as the operating system loads from the CD This screen also displays the version of Windows OS being installed The other software components required for the operating system are also loaded from the CD After the OS finishes loading the Operating System Restore Completed screen appears Skip to step 9 7 To partition the hard drive click Continue on the Partitioning the Hard Drive ...

Page 78: ...elected and reboots the system After the reboot all partitions are formatted When all the partitions have been formatted the OS loads from the CD The Installing Applications screen appears This screen displays the version of Windows OS being installed The other software components required for the operating system are also loaded from the CD After the OS finishes loading the Operating System Resto...

Page 79: ...ta on your hard drive If possible back up your data before performing an OS Restore with these options 1 Power on or restart the system and immediately insert the NEC Select Install CD into the CD ROM drive For systems with a SCSI hard drive a bootable diskette is included with the NEC Select Install CD In SCSI systems first boot the system from the bootable diskette After the system boots proceed...

Page 80: ...lled The installation can take from 5 to 10 minutes Note The drivers and other software components required for the operating system are also loaded from the CD After the OS finishes loading the Operating System Restore Completed screen appears 6 Remove the CD from the CD tray Click OK to reboot If one or more Version Conflict dialog boxes appear click Yes in response to the Do you want to keep th...

Page 81: ...ective Application Restore program This procedure applies to all applications except the NEC SNMP Agent and the NEC WebTelligent software 1 After logging on the first time reboot the system 2 Insert the NEC Select Install CD as follows For systems running the Windows NT operating system After the system reboots and you have chosen the Windows NT Workstation Version 4 00 operating system but before...

Page 82: ...d a progress bar appears for each application selected 5 When the installation completes choose Restart Remove the CD from the CD ROM drive Click OK at the Reminder to remove the CD 6 Repeat steps 2 through 5 for each option or set of options to be installed This completes the Selective Application Restore procedure After the Selective Application Restore process completes you can install optional...

Page 83: ...Using the Selective Application Restore Program on a Remote CD If the computer is connected to a network and set up to access a shared CD ROM drive a System Administrator can install the applications associated with the OS from the NEC Select Install CD in the remote CD ROM drive The following procedure applies for Windows 95 Windows 98 and Windows NT systems Differences in the procedure for each ...

Page 84: ...he Share Name field For example type CD ROM in the field On Windows NT systems click the New Share button then type a name in the Share Name field For example type CD ROM in the field Click OK This returns you to the Properties screen 4 On the Client desktop double click Network Neighborhood 5 Double click Entire Network 6 Click the name of the computer with the shared CD ROM drive Double click th...

Page 85: ... A check mark appears in the box To unselect an item double click it again so that the check mark disappears 9 Click OK The application driver or documentation files load sequentially and a progress bar appears for each application selected 10 When all the selected files have finished installing remove the CD 11 Click Restart Computer to reboot and ensure that the installation process completes su...

Page 86: ...talling the NEC Help Center Online Documentation Follow the instructions in the previous section Installing Applications to install the NEC Help Center online documentation and the Healthy Environment online brochure The NEC Help Center and Healthy Environment are in the list of applications that appear when the Selective Application Restore program is run They are installed in the same manner as ...

Page 87: ... hardware options offered by NECC If you install optional hardware in the system or make other system enhancements use the NEC Driver CD to install the drivers required for system operation Please read a section in its entirety before using the NEC Driver CD to install any optional drivers on your system Installing Drivers with the NEC Driver CD Follow these steps to install optional drivers that ...

Page 88: ...ted to a network and set up to access a shared CD ROM drive a System Administrator can install the optional drivers from the NEC Driver CD in the remote CD ROM drive The following procedure applies for both Windows 95 and Windows NT systems Differences in the procedure for each operating system are noted as they occur Do not select and install drivers for any hardware that is not currently install...

Page 89: ...pup menu right click on Sharing The Properties screen appears In the Properties screen click Shared As On Windows 95 or Windows 98 systems type a name in the Share Name field For example type CD ROM in the field On Windows NT systems click the New Share button then type a name in the Share Name field For example type CD ROM in the field Click OK This returns you to the Properties screen 5 On the C...

Page 90: ...per Settings System board jumpers enable you to configure your system for a particular system requirement Conditions that require changing jumper settings include the following situations You are upgrading your processor You must jumper the system board for Configure mode and then change the processor speed in the Maintenance menu of the BIOS Setup utility You forgot your password and cannot boot ...

Page 91: ... Changing the Processor Speed To change the processor speed in the BIOS Setup utility the system must be jumpered for Configure mode In this mode the system enters the Maintenance menu when it is restarted To change the processor speed use the following steps NECC recommends using needle nose pliers to move a jumper Jumpers are set correctly at the factory for your configuration Only change or che...

Page 92: ... see System Board Jumper Settings 3 Move the jumper to pins 2 and 3 This jumper setting brings the system up in Configure mode when it is rebooted 4 Replace the system unit cover see System Unit Cover Connect system power cables and external options 5 Power on the system The BIOS Setup utility launches immediately after POST displaying the Maintenance menu 6 Select the Processor Speed field Press ...

Page 93: ...the factory for your configuration Only change or check the appropriate jumper setting if you forgot your password Otherwise keep the jumpers at their factory settings Access the BIOS Setup utility and record your customized settings See The BIOS Setup Utility Starting the system in Configure mode resets BIOS settings to their factory defaults Before jumpering the system for Configure mode write d...

Page 94: ...choice 8 Select the Exit menu with the left or right arrow key Press Enter to exit saving changes Press Enter again to confirm that you wish to exit the BIOS Setup utility 9 Power off and unplug the system and any external options Remove the system unit cover see System Unit Cover 10 Move the J5G1 jumper back to pins 1 and 2 so the system can restart in normal operation mode 11 Replace the system ...

Page 95: ...oard supports LAN with the 3Com ASIC chip and an external LAN connector Jumpers on block JP7 of the riser board control riser board LAN as follows Enabled pins 1 2 jumpered the default Disabled pins 2 3 jumpered Do not move the jumpers on JP7 before first powering off the system unplugging the system and waiting at least 5 seconds ...

Page 96: ...te Barracuda SCSI drive uses jumper blocks A3 A2 A1 and A0 to configure the SCSI ID for the drive See the documentation that comes with the drive for more information on when to configure the drive The SCSI ID jumpering is listed below SCSI ID 0 no jumpers SCSI ID 1 A0 jumpered SCSI ID 2 A1 jumpered SCSI ID 3 A1 and A0 jumpered SCSI ID 4 A2 jumpered SCSI ID 5 A2 and A0 jumpered SCSI ID 6 A2 and A1...

Page 97: ...ered SCSI ID 6 A2 and A1 jumpered SCSI ID 7 A2 A1 and A0 jumpered SCSI ID 8 A3 jumpered SCSI ID 9 A3 and A0 jumpered SCSI ID 10 A3 and A1 jumpered SCSI ID 11 A3 A1 and A0 jumpered SCSI ID 12 A3 and A2 jumpered SCSI ID 13 A3 A2 and A0 jumpered SCSI ID 14 A3 A2 and A1 jumpered SCSI ID 15 A3 A2 A1 and A0 jumpered NEC 32X CD ROM Drive The NEC 32X CD ROM drive CDR 1900A PBM uses a three position jumper...

Page 98: ...ve is viewed with the IDE connector to the left of the jumper block and the power connector to the right Drive 0 Select Master Drive Select right two pin sets jumpered Drive 1 Select Slave Drive Select right most pin set jumpered Cable Sect Mode all three pin sets jumpered Tape Backup Unit Jumpers Cable Select jumper 1 2 Not used Master device 5 6 Enabled DS jumpered Disabled DS open factory defau...

Page 99: ...4 Managing System Resources System Management Tools LANDesk Client Manager Cheyenne Backup NEC Security NEC SNMP Agent NEC WebTelligent NEC Configuration Change Notification NEC Auto Backup Utility ...

Page 100: ...urces For detailed information about these and other tools see the sections following the table System Management Tools The following table lists ways to manage system resources and the utility tool or procedure to use for the activity Note Also see the previous chapter Configuring the System for ways to configure the system locally System Management Tools and Utilities Management Activity Method ...

Page 101: ...ing NEC SNMP Agent network board monitoring LANDesk Client Manager password setting or clearing NEC Security power supply voltages setting thresholds monitoring current state sending alerts LANDesk Client Manager NEC SNMP Agent printer enabling NEC Security processor monitoring NEC Configuration Change Notification serial number monitoring NEC SNMP Agent serial ports enabling NEC Security software...

Page 102: ... get remote systems on the network up and running from a powered off state for example to perform off hour maintenance review system inventory of workstation hardware and software components view DMI compliant component information set security features to change password local machine or enable disable the serial ports printer or diskette drive system administrator Note Parallel and serial ports ...

Page 103: ...unning on the network to allow the administrator to monitor the functions of each workstation The monitoring is in real time so that if an unhealthy workstation is fixed you can refresh the screen to view the new correct PC health You can also set the monitor to report only unhealthy workstations Selecting the PC Health Meter The PC Health meter is a traffic signal that provides a visual indicator...

Page 104: ...ratures power supplies chassis opened GDI used non critical boot failure boot virus detection Once a threshold level has been passed on a workstation you can request notification of the problem and have it written into a log file Inventory Client Manager Inventory views the hardware and software components of your workstation The inventory consists of the following categories workstation summary b...

Page 105: ...o get attribute information on system components It can also be used to set attribute values in real time Monitoring Capabilities Your PowerMate computer has a chip mounted on the system board that supports many new and advanced real time monitoring capabilities used by DMI This chip provides the following features an integrated temperature sensor with configurable interrupt generation based on up...

Page 106: ...on window This window appears every time the system is rebooted until the report is cleared Close the notification window to remove the message from the screen Clear the message to prevent it from appearing again the next time the system is rebooted To clear the message follow these steps 1 Access LANDesk Client Manager If the LANDesk Client Manager Notification window is still open click Yes and ...

Page 107: ...min 5 Double click Setup exe and follow the prompts Cheyenne Backup Cheyenne Backup is a data management and backup program available on systems running the Windows 95 or Windows 98 operating system This program is separate from but integrates into the Intel LANDesk Client Manager s Smart Hard Drive Auto Backup Utility and the NEC Backup Utility If hard drive performance degrades due to bad sector...

Page 108: ...ork administrator to manage NEC PowerMate clients The NEC SNMP Agent performs the following major functions Assets Management displays system serial number product model and more Configuration Management displays memory size and more Help Desk Support provides information such as BIOS versions Alert Notification provides alerts when thresholds are exceeded for example when temperatures exceed spec...

Page 109: ...t on the taskbar point to and click Run and type E NECUtil NEC_SNMP setup exe where E is the CD ROM drive 4 Click OK Follow the prompts to install the software Configuring the NEC SNMP Agent for Windows 95 or Windows 98 The SNMP Agent is configured with the Windows 95 Policy Editor The Policy Editor configures the traps communities and other policies Use the Policy Editor to configure the traps co...

Page 110: ...red from the registry HKEY_LOCAL_MACHINE SOFTWARE NEC Computer Systems Division NEC SNMP Desktop Agent Port Number The default port number is set to 55593 Internet MIB RFC 1156 Allows the user to specify a contact name and location for the Internet MIB 4 Check each policy required and highlight the policy name For Communities Traps and Permitted Managers click Show and configure the policy as appr...

Page 111: ... SNMP Agent to send a trap to the NEC SNMP Desktop Manager the port number can be configured from the registry HKEY_LOCAL_MACHINE SOFTWARE NEC Computer Systems Division NEC SNMP Desktop Agent Port Number The default port number is set to 55593 Agent Allows the user to specify a contact name and location for the computer 6 Edit the properties 7 Click OK to return to the Network screen 8 Click Close...

Page 112: ...cal user interface that runs on the Netscape and Microsoft Internet Explorer browsers see the following figure NEC WebTelligent NEC WebTelligent Features NEC WebTelligent provides the administrator with the following features and benefits WebTelligent Account Management Create and delete user accounts Change user passwords Disable user accounts Asset Management Discovery of networked DMI desktops ...

Page 113: ...as a free download from the NECC website www nec computers com NEC WebTelligent Requirements WebTelligent installs on a Windows 95 or Windows 98 or Windows NT web server with the following minimum configuration Intel Pentium microprocessor 32 MB of random access memory 20 MB of hard drive space Microsoft Windows 95 or Windows 98 Operating System or Windows NT 4 0 Operating System and associated we...

Page 114: ...osoft Windows 95 or Windows 98 or Windows NT 4 0 operating system Intel LDCM 3 32 DMI version 2 0 NEC Auto Discovery Agent TCP IP NEC WebTelligent Installation Install the NEC WebTelligent software and the NEC Auto Discovery Agent software on a Windows 98 Windows 95 or Windows NT web server as follows 1 Close all open applications before installing WebTelligent and Auto Discovery Agent 2 Install w...

Page 115: ...Util WebTelig Admin setup exe where E represents the CD ROM drive 5 Click OK Follow the prompts to install the software Follow the WWW Administration link click the Directories tab and edit the home page Modify the directory entry to C Program Files PBNEC WebTelligent html and click OK Scroll to the bottom of the page and set the default document to login html Click OK 6 Install the NEC Auto Disco...

Page 116: ... PowerMate A At the Login screen see the following screen enter the username and password as follows At the username field type Admin At the password field type Admin Note that Admin must use a capital A and that the password can be changed after the first login WebTelligent Login Screen Click Login The WebTelligent screen displays see the following figure Click Discover on the WebTelligent screen...

Page 117: ... WebTelligent Control Screen NEC Configuration Change Notification NEC Configuration Change Notification is an application that runs as Windows starts It works with the LANDesk application and DMI Desktop Management Interface software to determine if there has been a change in the processor main memory or hard drive since the last startup A message appears on the screen when a change is detected I...

Page 118: ...roup on the Windows Start menu The utility has some configuration options that are accessible through the system tray icon The NEC Tools group on the Start menu includes a ReadMe file containing recent information about the utility as well as access to a Help document Cheyenne Backup configuration determines the exact nature of the backup that will be performed automatically See the online Help fo...

Page 119: ...5 Installing Options General Rules Safety Precautions System Unit Cover Chassis Floor System Board Options Expansion Boards Data Storage Devices ...

Page 120: ...ther options easier The procedure for removing the minitower chassis floor is also included in this chapter General Rules Follow these general rules when you install the system options To prevent tipping always keep the minitower system unit in its stand after completing a system upgrade Turn off system power and unplug the power cable Turn off and disconnect all peripherals When handling boards o...

Page 121: ...ity before handling any system components boards chips and so on by touching a grounded metal object such as the system s unpainted metal chassis If possible use anti static devices such as wrist straps and floor mats Always hold a chip or board by its edges Avoid touching the components on the chip or board Take care when connecting or disconnecting cables A damaged cable can cause a short in the...

Page 122: ...ime the system is booted This message appears every time the system is rebooted until the report is cleared For more information on closing the notification window and clearing the message see Using the Chassis Intrusion Notification Feature in Chapter 3 1 Turn off and unplug the system unit 2 Disconnect the keyboard mouse monitor and any other external options such as speakers or a printer from t...

Page 123: ...and slide the cover about an inch away from the front Note The cover fits tightly Press the front edge of the cover to release it from the front panel Also press against the rear panel to slide the cover one inch away from the front panel Releasing the desktop cover 5 Lift the cover up and away from the system unit ...

Page 124: ...r 2 Lower the cover onto the chassis taking care to align the tabs on the sides of the cover with the inside unit frame 3 Slide the cover forward to meet the front panel Note The cover fits tightly If the cover does not slide off all the way to the front panel place one hand on the front of the unit while you slide the cover forward from the rear 4 Secure the cover with the two thumbscrews See Rem...

Page 125: ...ing the notification window and clearing the message see Using the Chassis Intrusion Notification Feature in Chapter 3 1 Turn off and unplug the system unit 2 Disconnect the keyboard mouse monitor and any other external options such as a printer from the rear of the system unit Label all cables to make reinstallation easier Electrostatic discharge can damage computer components Discharge static el...

Page 126: ...nitower cover screws A Thumbscrews 6 Slide the cover back about one half inch if necessary anchor one hand on the rear of the system unit as you slide the cover 7 Lift up at the top of the cover to release the cover tabs from the chassis ...

Page 127: ...r Replace the minitower cover as follows 1 Position the cover over the system unit The front edge of the cover should be about one half inch behind the front edge of the chassis 2 Fit the cover into the chassis making sure that the tabs along the lower left edge of the cover are aligned with the securing rail on the edge of the chassis ...

Page 128: ...s not slide all the way to the front panel place one hand on the front of the unit while you slide the cover forward from the rear 4 Secure the cover with the three thumbscrews see Removing the Minitower Cover 5 If you have a chassis lock that connects to the Kensington Security Standard connector reconnect it to the chassis 6 If you have a padlock for the locking tab on the rear edge if the chass...

Page 129: ...the stand from the floor before removing the floor Unless stated otherwise these instructions should be performed with the stand attached to the minitower chassis floor 1 Remove the minitower cover see Removing the Minitower Cover Note Do not remove the stand from the floor when removing the floor The floor can be removed with the stand attached 2 Place the system unit on its right side 3 Loosen t...

Page 130: ...ce the minitower chassis floor proceed as follows 1 Place the system unit on its right side 2 Line up the chassis floor with the chassis so its untabbed edge is along the lower right edge of the chassis 3 The tabs along the upper edge of the floor must line up with the slots in the upper edge of the chassis 4 Press the floor up against the bottom of the chassis 5 Slide the floor toward the front o...

Page 131: ...steps Keep the system unit in the stand unless the computer is being prepared for shipment The stand is designed to keep the unit from tipping over 1 Remove the minitower cover see Removing the Minitower Cover 2 Hold the stand in place press down on the locking tab and slide the system unit back about one half inch This unlocks the tabs connecting the stand to the chassis slots Removing the stand ...

Page 132: ...using the computer 1 Place the system unit over the stand with its front edge about one half inch behind the front of the stand Align the tabs on the stand with the slots on the floor of the chassis Aligning the system unit with the stand 2 Slide the system unit forward to lock the tabs in the slots 3 Replace the minitower cover see Replacing the Minitower Cover ...

Page 133: ...d in this chapter include adding an AGP board adding memory modules upgrading the processor replacing the system board The following figure shows the locations of the sockets and connectors on the system board System board sockets and connectors A Processor Socket C System Memory Upgrade B AGP Connector Sockets Note See Chapter 3 for the location of the system board jumper and its settings ...

Page 134: ...e and replace an AGP board in your system Removing the AGP Board To remove an AGP board option in your system use the following steps 1 Remove the system unit cover see System Unit Cover 2 Remove the screw on the rear of the chassis and carefully lift the graphics board out of the AGP slot on the system board see the following figure Removing the AGP board in the desktop A AGP Board ...

Page 135: ... steps Note If you are installing a PCI video board use the installation procedures for an expansion board see Expansion Board Installation 1 Remove the system unit cover see System Unit Cover 2 Remove the screw on the rear of the chassis and carefully install the graphics board in the AGP slot 3 Secure the board with the screw 4 Replace the system unit cover see System Unit Cover ...

Page 136: ... The system board has three sockets for modules and supports up to 384 MB of high speed memory The system supports SDRAM modules in 32 64 and 128 MB 66 MHz and 100 MHz non parity memory configurations ECC and non ECC DIMMs are supported Use the following guidelines in selecting DIMM types memory can be installed in one two or three sockets the size of the DIMMs can vary between sockets the speed o...

Page 137: ...Configuration 32 MB 4 Mbit x 64 4 Mbit x 72 64 MB 8 Mbit x 64 8 Mbit x 72 128 MB 16 Mbit x 64 16 Mbit x 72 Sample DIMM Upgrade Paths DIMM 1 DIMM 2 DIMM 3 Total Memory 32 MB Empty Empty 32 MB 16 MB 16 MB Empty 32 MB 16 MB 16 MB 16 MB 48 MB 16 MB 16 MB 32 MB 64 MB 16 MB 32 MB 32 MB 80 MB 16 MB 16 MB 64 MB 96 MB 32 MB 32 MB 32 MB 96 MB 16 MB 32 MB 64 MB 112 MB 64 MB 64 MB Empty 128 MB 16 MB 16 MB 128...

Page 138: ...hs it does not represent every combination of DIMMs supported in the system Checking System Memory If you do not know how much memory is installed in your system check the amount by using the following procedure 1 On the Windows 95 or Windows 98 or Windows NT 4 0 desktop point to My Computer and click the right mouse button 2 With the left mouse button click Properties The General tab shows the ra...

Page 139: ...move the system unit cover see System Unit Cover 2 Locate the system memory upgrade sockets on the system board see System Board Options Any socket or all can contain a DIMM memory module 3 Press the plastic clips at the outer edges of the socket away from the memory module This ejects the DIMM from the socket Removing a DIMM A Plastic Clip Installing a DIMM Install a memory module by performing t...

Page 140: ...e notches on the module align with the keys in the socket 4 Press the module firmly into the socket 5 Make sure the locking clips at either end of the module click closed Inserting a DIMM A Plastic Clip 6 Replace the system unit cover see System Unit Cover Note If you find a discrepancy in the amount of memory displayed at the Power On Self Test or in Windows with the amount of memory that you ins...

Page 141: ...installed in the system then install the upgrade processor Note After the processor is removed or replaced the processor speed must be reset in the BIOS Setup utility To reset processor speed restart the system in Configure mode Configure mode also resets BIOS Setup settings to their factory defaults Before jumpering the system for Configure mode write down any customized BIOS settings When the sy...

Page 142: ...r Before picking up the processor reduce static discharge by touching the metal frame of the system unit 4 Release the locking tabs holding the processor in the retention mechanism by pressing them toward the processor 5 Lift the processor out of the retention mechanism 6 Install the upgrade processor see Installing an Upgrade Processor ...

Page 143: ...em remove the processor see Removing the Processor Before picking up the processor reduce static discharge by touching the metal chassis of the system unit 2 Line the processor up with the guides in the retention mechanism The heat sink should face the bottom bar of the heat sink support Locating retention mechanism guides A Guide B Captive Nuts with Fasteners ...

Page 144: ...n the processor socket Inserting the processor in the retention mechanism A CPU Heat sink C Bottom Bar B Retention Mechanism D System Board 4 Secure the processor by locking the tabs at both ends of the processor in the retention mechanism 5 Slide the top bar over the bottom bar to secure the heat sink ...

Page 145: ...2 of Changing the Processor Speed in Chapter 3 7 Reconnect cables that were disconnected to gain access to the processor socket 8 Replace the system unit cover see System Unit Cover System Board The system board conforms to the NLX standard so it is very easy to remove and replace No cables connect to the system board All power and signal connections from the system board are made through the rise...

Page 146: ...t cover see System Unit Cover 2 Remove the AGP board see Removing an AGP Board 3 Lift the insertion extraction latch slightly and pull it away from the system unit This releases the system board and slides it partway out of the system Insertion extraction latch in the desktop A System Board B Insertion Extraction Latch ...

Page 147: ...rrect use of the chassis latch can damage the latch Take care in replacing the system board in your computer Incorrect use of the chassis latch can damage the latch Use the following procedure to use the latch correctly 1 Make sure the chassis latch is in the open position 2 Position the narrow end of the system board rail in the chassis guide 3 Slide the system board partway into the system unit ...

Page 148: ...5 30 Installing Options Correct alignment of the system board A Edge of Chassis C Rail B Latch Open D Edge of System Board ...

Page 149: ... the system unit and secures it into the riser board connector If the board does not slide when you push the latch slide the board out of the unit a bit and check the alignment position see the previous figures Push the latch closed If the system board is aligned correctly you might need to push the outside edges of the board to fully seat it into the riser board connector Check the position of th...

Page 150: ...on Boards Your system supports industry standard architecture ISA 8 and 16 bit expansion boards Plug and Play and non Plug and Play It also supports 32 bit Peripheral Component Interconnect PCI expansion boards which are Plug and Play With Plug and Play expansion boards you can install a board in an expansion slot without changing the hardware settings There are no system resource conflicts to res...

Page 151: ...boards The PCI slots support bus mastering and accept PCI expansion boards that run at half the system board s bus speed The PCI bus handles 32 bits of data at a time being wider as well as faster than the standard ISA bus PCI boards can send and receive data much faster boosting system performance Locating desktop expansion board slots A ISA Slot C PCI Slot B PCI ISA Slot ...

Page 152: ...ructions that come with the expansion board such as setting switches or jumpers on the board Note Before installing the expansion board you must remove the AGP board if installed and the chassis floor see the sections AGP Board Removal and Chassis Floor 3 Remove the screw securing an expansion slot cover see the following figures Set the screw aside it will be used to secure the expansion board 4 ...

Page 153: ...tem board or any option board if it falls into the system Take care to keep the slot cover from falling when removing the screw If the slot cover does fall into the unit remove it before replacing the cover Removing a desktop slot cover A Screw B Slot Cover ...

Page 154: ... a minitower slot cover A Screw B Slot Cover 5 Holding the board by its edges or its bracket insert the board into the expansion slot see the following figure Press the board firmly into the expansion slot connector on the riser board ...

Page 155: ...Installing Options 5 37 Installing an expansion board in the desktop Installing an expansion board in the minitower 6 Use the slot cover screw removed earlier to secure the expansion board ...

Page 156: ...s the board to the support bracket Set the screw aside it will be used to secure the slot cover once the board is removed 4 Pull the board out of the connector and slide the board out of the expansion slot 5 Replace the slot cover removed when the expansion board was installed Secure the cover with the screw 6 Replace the system unit cover see System Unit Cover Data Storage Devices The system boar...

Page 157: ...r four accessible device slots Depending on your configuration one accessible device slot might contain a CD ROM drive a DVD ROM drive or other storage device The other accessible slots support devices with 5 1 4 inch form factors frames With the 5 1 4 inch frame you can install the following devices in the 5 1 4 inch slots tape drive CD ROM drive DVD ROM drive PC card host Zip drive The accessibl...

Page 158: ...ting desktop device slots A 3 1 2 Inch Internal Slot C 5 1 4 Inch Accessible Slots B 3 1 2 Inch Accessible Slot Locating minitower device slots A 3 1 2 Inch Internal Slot C 5 1 4 Inch Accessible Slots B 3 1 2 Inch Accessible Slot ...

Page 159: ... device for jumper setting information CD ROM drive or DVD ROM drive must be set correctly as the first master or second slave device on the IDE channel See Connecting Device Cables for more information Connecting Device Cables The cables used for installing optional storage devices include the following diskette drive signal cable IDE signal cables internal SCSI device cables PC adapter card cabl...

Page 160: ...ser board cable connectors desktop A CD Audio In D Diskette Drive Cable B Modem In E Secondary IDE Cable C Primary IDE Cable Riser board cable connectors minitower A Primary IDE Cable C Diskette Drive Cable B Secondary IDE Cable ...

Page 161: ...dem In G Fan C Wake On LAN H NLX D Chassis Intrusion I LAN E Front Panel IRDA Use the following table when configuring IDE drives on the primary and secondary IDE connectors on the riser board In the following table if you are installing a DVD ROM drive substitute the DVD ROM drive for the CD ROM drive ...

Page 162: ...r CD ROM Slave tape backup 3 devices hard drive hard drive CD ROM Master hard drive Slave hard drive Master CD ROM Slave none 3 devices hard drive hard drive tape backup Master hard drive Slave hard drive Master tape backup Slave none 3 devices hard drive hard drive Zip drive Master hard drive Slave hard drive Master Zip drive Slave none 4 devices hard drive CD ROM Zip drive tape backup Master har...

Page 163: ...e connected to the second IDE drive such as the CD ROM drive and to the secondary IDE connector If the IDE cable is not keyed with a connector tab align the colored edge of the cable with the pin 1 side of the drive connector Internal SCSI Device Cable Systems with a SCSI adapter board come with a four connector 68 pin SCSI device cable The cable connects an internal SCSI device available from NEC...

Page 164: ...lowing types of cabled storage devices IDE drives includes hard drive Zip drive tape backup unit CD ROM drive DVD ROM drive diskette drive 1 44 MB drive PC card adapter with a PC adapter card SCSI hard drive with a SCSI adapter board IDE Drive Cabling The following procedure describes how to cable an IDE drive Note The appearance of your device may vary from the one shown 1 Connect the signal cabl...

Page 165: ...nnector on the riser board or an audio board see the instructions that come with the drive Diskette Drive Cabling The following procedure explains how to cable a diskette drive 1 Connect the diskette drive signal cable connector to the signal connector on the diskette drive 2 Locate an available power connector coming from the power supply 3 Connect the power cable to the power connector on the de...

Page 166: ...ust be installed first The connectors are keyed to fit only one way 2 Connect the connectors at the other end of the cable set to the connectors at the rear of the PC card adapter Internal SCSI Device Cabling To connect an internal SCSI device perform the following steps 1 Connect the SCSI device to the last free connector on the SCSI device cable see the following figure Connecting an internal SC...

Page 167: ...ble a network board for Wake On LAN do the following 1 Connect one end of the Wake On LAN cable to the J5 connector desktop or J15 connector minitower on the riser board 2 Connect the other end of the cable to the remote wakeup connector on the Intel EtherExpress PRO 100 LAN board See Boot Menu in Chapter 3 for information on enabling Wake On LAN through the BIOS Setup utility See your system admi...

Page 168: ... Unit Cover 2 Squeeze the locking tabs on each side of the front panel Note Four pop in tabs and two locking tabs on the back of the front panel secure it to the desktop chassis The tabs on the top of the front panel see the following figure are locking tabs that must be squeezed before the panel can be removed The four pop in tabs on the panel insert into the holes in the desktop chassis Locating...

Page 169: ...Panel D Tabs behind front panel 4 If you are installing an accessible device such as a Zip drive or tape drive remove the blank panel Remove the blank panel from the slot by pressing the panel tabs from inside the front panel and pushing the blank panel out Locating the blank panel tabs A Blank Panel Tabs ...

Page 170: ...e blank panel before replacing the front panel The blank panel covers the opening previously used by the device Replace the desktop front panel as follows 1 Replace the blank panel if necessary Press the blank panel into the inside of the front panel aligning the panel with the empty slot Press the panel into the slot until the four tabs lock the panel in place 2 Align the four front panel tabs wi...

Page 171: ...le 5 1 4 inch device you also need to remove the blank panel that covers the slot on the front panel To remove the front panel proceed as follows 1 Remove the system unit cover see System Unit Cover 2 Squeeze the locking tab on the lower left corner on the back of the front panel see the following figure Note The front panel has one locking tab on the bottom left that must be squeezed before the p...

Page 172: ...t panel for the device being installed 5 Remove the blank plastic panel from the selected slot by pressing the panel tabs from inside the front panel and pushing the blank panel out see the following figure 6 Press the tabs on either side of the metal slot cover on the chassis and set the slot cover aside 7 Install the device see Installing a 5 1 4 Inch Device ...

Page 173: ...replacing the front panel To replace the minitower front panel proceed as follows 1 Replace the blank panel if necessary Press the blank panel into the inside of the front panel over the empty slot Press until the four tabs lock the panel in place 2 Align the four front panel tabs with the holes in the front of the system unit 3 Squeeze the locking tab and evenly press the front panel into positio...

Page 174: ...device into a 5 1 4 inch accessible device slot Note A 3 1 2 inch hard drive can also be installed in a 5 1 4 inch accessible device slot Place the device in a 5 1 4 inch frame adapter and then follow the instructions in Installing a 5 1 4 Inch Device 1 Follow the preinstallation instructions that come with your device such as setting jumpers and switches See Preparing the Device for device prepar...

Page 175: ...e Note To order a rail kit call the NECC Technical Support Center at 1 800 632 4525 and order kit number OP 540 22401 Attaching device rails A Device Rail C Device B Locking Tab D Locking Tab 5 From the front of the system insert the device connector end first into the device slot Note To easily access device connectors for cabling do not insert a 5 1 4 inch device all the way into the slot ...

Page 176: ... Connect the device cables see Connecting Device Cables and Cabling an IDE drive or Cabling an Internal SCSI Device 7 Insert the device the rest of the way into the device slot making sure that the locking tabs at the ends of the device rails snap into the brackets on each side of the device slot ...

Page 177: ...er system has one hard drive it should be located in the inner of the two internal hard drive slots If you are adding an additional hard drive install it in the outer of the two internal hard drive slots Note If your minitower system has two hard drives and you are upgrading the drive in the inner of the two slots remove both hard drives add the new hard drive to the inner slot and then install th...

Page 178: ...device or the screws from the old device Securing the hard drive in the desktop 9 Connect the cabling devices see Connecting Device Cables and Cabling Storage Devices 10 Replace the system unit cover see System Unit Cover 11 Run the Setup program to set the new configuration see BIOS Setup Utility in Chapter 3 To install a 3 1 2 inch internal hard drive in the minitower proceed as follows 1 Follow...

Page 179: ... 4 Insert the new hard drive into the drive slot Orient the cable connectors toward the front of the system 5 Line up the four holes in the drive with the holes in the internal bracket for the inner slot the holes in the chassis wall for the outer of the two slots 6 Secure the device to the chassis with the four screws that came with the device or the screws from the old device The inner drive slo...

Page 180: ...Hard Drive 7 Connect the device cables see Connecting Device Cables and Cabling an IDE drive or Cabling an Internal SCSI Device 8 Replace the system unit cover see System Unit Cover 9 Run the Setup program to set the new configuration see BIOS Setup Utility in Chapter 3 ...

Page 181: ...6 Solving System Problems Solutions to Common Problems How to Clean the Mouse Battery Replacement How to Get Help ...

Page 182: ...rect the problem This information is useful if you request assistance CD ROM DVD ROM Drive Problems Check the following problems to see the possible causes and solutions The information is also applicable to the DVD ROM drive The system does not see the CD ROM drive The drive designation is wrong and should be changed The drive designation for the CD ROM drive depends upon the storage device confi...

Page 183: ...it is enabled If not enable it and click OK If you change the setting you must reboot the system to have the settings take effect Note If you have just enabled Auto insert notification you must reboot the system to have the new setting take effect The computer does not boot from the CD ROM drive Restart your computer and press F2 or F1 when you see the boot message such as Escape to view POST F2 t...

Page 184: ...g problems to see the possible causes and solutions Diskette won t load Check that the diskette is being loaded correctly Check that the system and monitor power lamps are on and the power on screen appears Check that the diskette is formatted If not format it See your operating system documentation Check that the diskette size is 1 44 MB If the diskette drive busy lamp does not light when you loa...

Page 185: ... certain operating system files with startup information This diskette is called a boot disk or a startup disk See your Windows documentation for instructions on creating a boot disk Your system must also be configured to boot from a diskette Check the Setup Utility to verify that the system is configured to boot from a diskette diskette drive A comes before the hard drive in boot order the order ...

Page 186: ...ust the monitor s brightness or contrast controls Distorted image appears on your monitor screen Adjust the monitor s video controls If this does not help turn the monitor off for several seconds then back on There is constant movement on the screen A magnetic field is affecting your monitor Move any devices fan motor another monitor that generate magnetic fields away from your monitor If possible...

Page 187: ... in the direction it s being pushed Your mouse may need cleaning See the user s guide for information on cleaning the mouse Power Management Problems Check the following problems to see the possible causes and solutions Power management is off but the system screen hard drive still times out Power management can be enabled or disabled and the inactivity timeouts specified through the BIOS There ar...

Page 188: ...just the volume control on the side of the system unit If the volume is still too low adjust the volume through the system software See your Windows Multimedia online help Sound is only coming from one speaker Balance the speaker output by adjusting the balance in the sound software See your Windows Multimedia online help Check to be sure that both speakers are connected in some systems the right ...

Page 189: ...ive in boot order Remove the diskette from drive A and restart the system Operating system not found error message displays when the system is started If you left a CD in the CD ROM drive your system may not be able to boot Try removing the CD and rebooting Your hard drive might need more time to spin up before the system boots Change the Hard Disk Pre Delay to a higher setting from the BIOS Setup...

Page 190: ...ightly higher System performance seems sluggish Close any applications you are not using When numerous applications are open at the same time system performance can slow Check your Internet browser for excessive cache files Delete the cache files as necessary see the browser online documentation for further information Try restarting your system especially if you have been performing extensive edi...

Page 191: ...ble If not call the NECC Technical Support Center for service Before replacing the battery print out or note your BIOS setup configuration settings System password forgotten Clear the password and reset it See Clearing a Password in Chapter 3 How to Clean the Mouse Under normal conditions your mouse has a self cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tra...

Page 192: ...water or tap water and a mild detergent to clean the mouse ball Use a clean lint free cloth to dry the ball Blow into the mouse socket to remove remaining dust or lint 6 Gently put the ball back into the mouse 7 Fit the ball cover back into the mouse and turn the cover clockwise until it locks in place ...

Page 193: ...o the manufacturer s instructions Removing the battery from the system board causes the computer to lose system configuration information Prior to removing the battery run the BIOS Setup utility see Chapter 3 and print out or write down your system configuration settings Then you can restore your system to its previous settings If you need to replace the battery follow these steps 1 Turn off and u...

Page 194: ...y lift the battery clip until there is enough space to slide the battery out of the socket To maintain a tight battery contact with the socket do not over bend the battery clip 6 Remove the battery and discard in accordance with the manufacturer s instructions Removing the battery A Battery B Tabs ...

Page 195: ...cting problems yourself and were not successful you may want to try one or more of the following 24 hour services for answers to your questions Some services require a modem or fax machine NECC website and FTP site Email to NECC Technical Support Services through a commercial online service or the Internet Fax Service to NECC Technical Support Services NECC Technical Support Services See Chapter 7...

Page 196: ...are support after the standard warranty get system hardware support for a fee Preinstalled software toll free phone support for 90 days from the time of your first call to the NECC Technical Support Center After the initial 90 days get preinstalled software support for a fee Please have available your system s name model number serial number and as much information as possible about your system s ...

Page 197: ...ng System Problems 6 17 If your system requires repair service from NECC call 1 800 632 4525 United States and Canada only If you are outside the U S and Canada please contact your local NECC sales provider ...

Page 198: ...7 Getting Services and Support NECC Website NECC FTP Site Email Fax Technical Support Service NECC Technical Support Services NECC Customer Assistance Center ...

Page 199: ...te You can do this through a commercial online service or through your Internet account The NECC website contains general information about NECC and its products an online store press releases reviews and service and support information Look in the Service and Support area for the following technical documentation including Frequently Asked Questions user s guides reference manuals and warranty in...

Page 200: ...r the Internet if you have access The Internet email address is tech support neccsd com You can also fax technical questions to the NECC Technical Support Center if you have access to a fax machine or an optional fax modem The fax number is 801 981 3133 When using the email or fax support service please include the following words in the subject field for prompt response from the appropriate techn...

Page 201: ...ware support for a fee Preinstalled software toll free phone support for 90 days from the time of your first call to the NECC Technical Support Center After the initial 90 days get preinstalled software support for a fee Please have available your system s name model number serial number and as much information as possible about your system s problem before calling For outside the U S and Canada p...

Page 202: ...ment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre existing Conditions and Psychosocial Factors Checking Your Comfort How Do You Measure Up ...

Page 203: ... may be associated with certain forms of repetitive activities include carpal tunnel syndrome tendinitis tenosynovitis de Quervain s tenosynovitis and trigger finger as well as other nerve tendon and muscle disorders Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders it is still unclear whether working at a...

Page 204: ...ou use frequently within easy reach Adjust your workstation setup to the proper height as described in this appendix by lowering the table or stand that holds your computer equipment or raising the seat height of your chair To create more desk space you can put your computer base on the floor Adjust your chair Adjust your keyboard and mouse Adjust your monitor ...

Page 205: ...position The backrest of your chair should support the inward curve of your back Use the entire seat and backrest to support your body Tilt the backrest slightly backwards The angle formed by your thighs and back should be 90 or more Your seat depth should allow your lower back to comfortably contact the backrest Make sure that the backs of your lower legs do not press against the front of the cha...

Page 206: ...rm supports should initially be lowered while all the other adjustments discussed in this appendix are made Once all these adjustments are completed raise the armrests or adjust the forearm supports until they touch the forearms and allow the shoulder muscles to relax Adjust Your Input Devices Follow these points in positioning your keyboard and mouse Position your keyboard directly in front of yo...

Page 207: ...forearms are parallel to the floor with your forearms resting on either armrests or forearm supports in the manner described previously If you do not have armrests or forearm supports your upper arms should hang comfortably at your sides Adjust your keyboard slope so that your wrists are straight while you are typing ...

Page 208: ...ur wrists straight Instead of twisting your wrists sideways to press hard to reach keys move your whole arm Keep from bending your wrists hands or fingers sideways Press the keys gently do not bang them Keep your shoulders arms hands and fingers relaxed Adjust Your Monitor Correct placement and adjustment of the monitor can reduce eye shoulder and neck fatigue Check the following when you position...

Page 209: ... you to see your screen use an anti glare filter Clean your monitor regularly Use a lint free non abrasive cloth and a non alcohol neutral non abrasive cleaning solution or glass cleaner to minimize dust Adjust the monitor s brightness and contrast controls to enhance readability Use a document holder placed close to the screen Position whatever you are looking at most of the time the screen or re...

Page 210: ...n alter your sitting posture periodically and keep your hands and wrists warm Note For more information on workstation setup see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations ANSI HFS Standard No 100 1988 The Human Factors Society Inc P O Box 1369 Santa Monica California 90406 ...

Page 211: ...e workplace stress poor job satisfaction lack of support by management and or lack of control over one s work Contact a doctor if you experience pain tenderness swelling burning cramping stiffness throbbing weakness soreness tingling and or numbness in the hands wrists arms shoulders neck back and or legs Checking Your Comfort How Do You Measure Up Use this checklist to see if you are setting up y...

Page 212: ...our work area set up to promote a natural and relaxing working position with frequently used work items within close reach Do you take frequent short breaks Do you stretch and walk during your breaks Do you vary your tasks during the day Do you have regular eye checkups Do you contact your doctor if you feel any sustained discomfort For more information on workstation setup see the American Nation...

Page 213: ...cations System Processor Memory RAM Cache ROM Calendar Clock Input Output I O Facilities Video Memory Sound System Fax Modem Board Network Board Peripherals Power Operating Environment Dimensions and Weight Compliance ...

Page 214: ... side bus 300 MHz processor 300 MHz internally 66 MHz front side bus 333 MHz processor 333 MHz internally 66 MHz front side bus 350 MHz processor 350 MHz internally 100 MHz front side bus 400 MHz processor 400 MHz internally 100 MHz front side bus 450 MHz processor 450 MHz internally 100 MHz front side bus Pentium III Processor 450 MHz processor 450 MHz internally 100 MHz front side bus 500 MHz pr...

Page 215: ...rd RAM minimum of 16 MB of Synchronous Dynamic Random Access Memory SDRAM installed in one two or three industry standard dual in line memory module DIMM sockets on system board Total memory support for up to 384 MB of high speed RAM in three memory module sockets on system board DIMM speed must match processor bus speed Memory module type gold plated non parity SDRAM modules Expansion supported i...

Page 216: ...supports up to 127 daisy chained devices supports 12 megabits Mbs per second Keyboard PS 2 compatible 6 pin mini DIN connector Mouse PS 2 compatible 6 pin connector mini DIN Microphone In supports a microphone or other audio input device for recording audio information in data files or broadcasting audio Line In supports input from an external audio device Line Out supports an amplified output dev...

Page 217: ... ISA slot One 8 16 bit ISA slot Minitower Three 32 bit PCI slots One shared PCI ISA slot One 8 16 bit ISA slot One AGP board slot Video Memory One of the following AGP board configurations is installed in the system ATI 3D charger Rage 3D IIC 4 MB AGP board ATI XPERT Work RagePRO 4 MB AGP board ATI XPERT Work RagePRO 8 MB AGP board with 4 MB upgrade ATI XPERT 98 RagePRO 8 MB AGP 2X board Diamond V...

Page 218: ...trol functions Software switching between rear panel Mic In and Line In connectors ADPCM A Law and u Law compression decompression Pin compatible with the Yamaha OPL3 SA2 Some systems come with an optional Creative Labs Sound Blaster Live PCI Audio board Hardware acceleration support of up to 64 DirectSound streams and 32 DirectSound3D streams at 16 bit 48 kHz EAX property extensions support reali...

Page 219: ...Fax 3Com Python x2 80 661749 00 56 Kbps receive only 33 6 Kbps send receive 3Com Data Standard x2 ITU Data Standards V 34 1996 v 32bis v 32 V22bis V 22 V 23 V 21 V 8 Bell 212A Bell 103 ITU Fax Standards V 17 V 29 V 27ter V 21 channel 2 Group III 14 400 and 9 600 bps TIA EIA 578 Class 1 TIA EIA 592 Class 2 0 Error Correction Data Compression V 42 MNP 2 4 V 42bis MNP 5 Asynchronous transmission 3Com...

Page 220: ...roup III Class I Data ITU T V 90 CCITT V 34 V 34 V 32bis V 32 V 42bis V 42 V 22bis V22 Bell 212A Bell 103 CCITT 17 V 29 and V 27ter ITU Fax Standards V 17 V 29 V 27ter V 21 channel 2 Group III 14 400 and 9 600 bps TIA EIA 578 Class 1 TIA EIA 592 Class 2 0 Error Control V 42 and MNP Classes 2 4 Data Compression V 42bis and MNP Class 5 Network Board The desktop models come with a 3Com 3C905 network ...

Page 221: ... ROM Drive DVD ROM Drive Zip Drive Tape Backup Unit PC Card Adapter Speakers Hard Drive Hard drive types are subject to change One of the following drives comes with the system IDE hard drives 4 3 GB Ultra DMA Maxtor Quantum ST 6 4 GB Ultra DMA Maxtor Quantum ST Quantum SE 8 4 GB Ultra DMA Maxtor Quantum SE IBM 12 9 GB Ultra DMA 14 4 GB Ultra DMA IBM SCSI hard drives 4 55 GB Seagate Barracuda SCSI...

Page 222: ...d 640 KB 256B 16 Sec 20 KB 128B 16 Sec Data transfer rate High density mode 500 250 Kbit sec Normal density mode 250 125 Kbit sec Disk speed 300 rpm Number of tracks 160 80 tracks x 2 sides Maximum bit density High density mode 17434 8717 BPI Normal density mode 8717 4359 BPI Seek time 3 ms Tracks per inch 135 TPI Recording mode MFM FM Temperature operating 4 to 46 Relative humidity 20 to 80 Dimen...

Page 223: ...r Data Block 2 048 bytes block mode 1 and mode 2 format 2 340 2 336 bytes block mode 2 2 328 bytes block mode 2 form 2 2 352 bytes block CD DA Rotational Speed 1X CLV Approximately 200 to 530 rpm 10X 32X CAV Approximately 6486 rpm Data Transfer Rate Sustained Data Transfer Rate 1X 150 Kbytes sec 32X max 4920 Kbytes sec Data Transfer Rate Burst ATAPI 16 67 Mbytes sec PIO mode 4 16 67 Mbytes sec MUL...

Page 224: ... sec typical Voltage tolerance 5V DC 5 12V DC 5 Temperature operating 5 to 45 non operating 20 to 60 Humidity operating 10 to 80 non condensing non operating 5 to 90 non condensing Dimensions H x W x L 41 5 x 146 x 201 mm max Weight 0 958 Kg NEC 32X CD ROM drive Model CDR 1900A PBM Capacity 656 Mbytes Mode 1 748 MBytes Mode 2 Blocks per disk 336 150 User data block 2048 Bytes Mode 1 and Mode 2 For...

Page 225: ... 8 Normal Speed variable Lite On 32X CD ROM drive Model 32X LTN 301 Applicable Formats CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD extra I Trax CD and CD RW Disc Diameter 12 cm and 8 cm Capacity 2 048 bytes block Mode 1 2 048 bytes block Mode 2 Form 1 2 336 bytes block Mode 2 2 324 bytes block Mode 2 Form 2 Data Buffer 128 KB...

Page 226: ...ccess 100 ms typical 140 ms max 1 3 Stroke 90 ms typical 140 ms max Full Stroke 160 ms typical 260 ms max Host CPU Utilization 90 of Max Transfer Rate 38 typical 50 max 1 2 MB sec 18 typical 30 max 600 KB sec 8 typical 20 max Spindle Tray Spin Up Time 3 5 sec Spin Down Time 6 5 sec Tray In Time 3 5 sec Tray Out Time 4 5 sec Temperature Operating 5 to 45 C Non Operating 20 to 60 C ...

Page 227: ... ROM mode 4 8 Mb per second DVD ROM mode 6 75 Mb per second Random access time CD ROM mode 90 msec DVD ROM mode 140 msec Error rates Less than 10 12 Power DC 5V 5 DC 12V 5 Operating environment 5 C to 50 C 5 to 90 humidity without condensation Dimensions 146 mm W 41 3 mm H 203 mm D PC Card Adapter Controller Chip VG469 Intel register step B compatible Supports ISA Plug and Play Supports mixed volt...

Page 228: ... 10 2 ms Spindle speed 2941 rpm Track to track access time 5 0 ms Average head switch time 8 0 ms Head reload time 200 0 ms Average start stop time 3 2 seconds General specifications Removable Zip disk capacity 100 MB formatted Error correction Reed Solomon Height 1 00 in 25 4 mm Width 3 99 in 101 4 mm Depth 6 44 in 163 6 mm Weight 13 2 ounces 374 22 grams Relative humidity noncondensing 10 to 80 ...

Page 229: ...pressed Data transfer rate 300 450 600 KB second FastSense Speakers Harmon Kardon 10 watt stereo speakers Magnetically shielded Power on off volume switch 15 volt AC power adapter Frequency response 90 20 kHz 2 dB Sensitivity 300 mV Output power 4 5 watts Power Universal power supply 260 Watt 115 230 Volt Power management full power reduction Operating Environment Temperature 50 F to 95 F 10 C to ...

Page 230: ...starting at 28 lb Keyboard Height 1 6 in 40 6 mm Width 19 0 in 482 6 mm Depth 8 4 in 213 3 mm Weight 3 5 to 4 lb Compliance Domestic FCC CFR 47 Part 15 Subpart B UL 1950 3rd edition Canadian C UL C22 2 No 950 95 ICES 003 Issue 2 Revision 1 European CE EMC Directive 89 336 EEC EN55022 1993 Class B EN50082 1 1997 CE LVD Directive 73 23 EEC EN60950 Meets all requirements in European Waste Regulation ...

Page 231: ... Questions BIOS Questions Monitor Questions Multimedia Questions CD ROM Drive or DVD ROM Drive Questions Mouse Questions Power Management Questions System Security Questions Memory Questions Modem Questions Miscellaneous Questions ...

Page 232: ...stem to system Why did I get the message operating system not found If you left a disc in the CD ROM drive or DVD ROM drive your system may not be able to boot Try removing the disc and rebooting Why did I get the message non system disk installed in drive A If you left a non operating system diskette in the diskette drive your system may not be able to boot Remove the diskette if present and pres...

Page 233: ... Setup menu that is only available if the computer is started in Configure mode To put the system in Configure mode you must jumper the system board differently See Clearing a Password in Chapter 3 Why can t I boot from the diskette drive Your system usually boots from the hard drive In order for it to boot from the diskette drive there must be a diskette in drive A containing operating system fil...

Page 234: ...le for my system Should I update Unless there is some problem you are trying to fix NECC does not recommend BIOS upgrades Upgrades are released to either fix problems or add features If you are experiencing no problems and aren t aware of any features you need you may not want to update because of the possibility that a BIOS upgrade could change something for the worse It is usually best to take a...

Page 235: ... rate can cause flickering The lighting in the area might also cause it To select the correct refresh rate or any other video attribute right click the Windows desktop and click Properties The Settings tab on the Display Properties window offers various setup features for your video display You can select the resolution number of colors and monitor type Selecting the monitor type sets the refresh ...

Page 236: ...operly grounded power source If the monitor has a mute button make sure the button is not on Make sure that speaker volume is up Adjust the volume control on the speaker or in the sound software You can also adjust the volume by clicking on the speaker icon on the right side of the taskbar In addition the Mixer component in the Windows Multimedia sound software lets you set volume levels for all i...

Page 237: ...e large hard drives must be assigned two drive letters which impacts the drive designation of the CD ROM drive or the DVD ROM drive To find out what drive designation letter is assigned to the drive by the system double click My Computer on your Windows desktop The drive designation is below the CD ROM drive icon or DVD ROM drive icon Mouse Questions How do I change mouse sensitivity and double cl...

Page 238: ...stem and check that the mouse is properly connected to the mouse port on the system unit Turn on the computer and wait for the system to boot and for the software drivers to load If the system is up and running but the mouse still does not work reinstall the mouse driver and reboot If the mouse operates sluggishly try using a new mouse pad The pad provides traction for moving the mouse and results...

Page 239: ...the BIOS Setup utility See Advanced Menu in Chapter 3 System Security Questions What system security features does my system offer The system s security features include Dual Password Security Unattended Start See Security Menu in Chapter 3 of this guide for a full list and description of security options The system also provides the following security features NEC Security The NEC Security utilit...

Page 240: ...ssword allows system boot up only after a password has been entered Once the Supervisor password feature is enabled the BIOS Setup utility can only be accessed by entering the password When both the User password and Supervisor password are enabled only the Supervisor password gives you complete access to all Setup fields How do I set a password See Security Menu in Chapter 3 How do I use a passwo...

Page 241: ...M sockets See DIMM Upgrade in Chapter 5 Modem Questions What is V 90 modem technology The V 90 modem technology is a new 56 Kbps modem standard agreed upon by both x2 and K56flex modem developers Similar to x2 and K56flex modems V 90 downloads data at speeds approaching 56 Kbps and sends data at speeds of up to 33 6 Kbps Why am I not connecting at 56 Kbps Phone lines and network traffic can impact...

Page 242: ...t the Computer and click Yes Once restarted the computer will load the Welcome screen for the NEC Select Install CD Reload the operating system files by following the onscreen instructions For more information see NEC Select Install CD in Chapter 3 of this guide Why do I sometimes have trouble retrieving email and accessing a website First make sure you are logged onto the network and your passwor...

Page 243: ...en they are not in use As another example ACPI will enable manufacturers to produce computers that automatically power up as soon as you touch the keyboard adapter An expansion board or component on the system board that communicates with peripherals such as the display monitor or network devices address A hexadecimal number that represents a location in storage or memory Also used to identify com...

Page 244: ...lopers to include power management in the BIOS APM defines a layer between the hardware and the operating system that effectively shields the programmer from hardware details application programs Software designed to perform specific functions or a group of functions like solving business or mathematical problems Examples of applications include word processing communications or database managemen...

Page 245: ...r devices to an AT bus synonymous with IDE AT bus The AT bus system with support chips DMA PIC etc and a 16 bit bus slot The AT bus is strictly defined by ISA audio Relating to or capable of producing sound Multimedia computers make extensive use of audio AVI A digital movie format created by Microsoft AVI is short for audio video interleave a method of including a digital movie and its accompanyi...

Page 246: ...in the file in order baud A unit of measure for modem speed Literally the number of voltage transitions per second Phone line limitations limit the actual baud rate of modems to 2400 baud although the data transmission rate bps may be higher because of data compression BBS Short for Bulletin Board System Software that serves as a communication and information source for computers that communicate ...

Page 247: ...er than moving a pixel at a time Bit block transfers are much faster than moving the same pixels individually and it is common in accelerated video cards bitBLT Bit Block Transfer bitmap Any occurrence where a single location in memory and a single pixel correspond Usually applies to screen or printer output BMP files are bitmapped graphics files bits per second bps A unit of transmission Also cal...

Page 248: ...the software such as the operating system loader that enables the computer to start boot sector The part of the boot block that contains the operating system loader a program that starts by itself and loads the operating system bps Bits per second The number of bits of data that can be transmitted in one second Because data compression schemes enable more than one bit per voltage transition bps is...

Page 249: ...igit binary number or a two digit hexadecimal number One letter of the alphabet in ASCII code takes one byte C cache A special block of fast memory used for temporary storage of frequently used data for quick retrieval A memory cache sometimes called a cache store or RAM cache is a portion of memory made of high speed static RAM SRAM instead of the slower and cheaper dynamic RAM DRAM used for syst...

Page 250: ...faster the clock the faster the computer can compute CMOS Complementary Metal Oxide Semiconductor A chip on the system board that contains nonvolatile memory CMOS is backed up by an internal lithium battery that preserves clock calendar data and system configuration parameters stored in CMOS codec Coder decoder Used primarily with Internet phone and video conferencing products this software compre...

Page 251: ...mic Random Access Memory Memory used to store data in most computers DRAM is temporary and must be continually refreshed It is only active when the computer is turned on driver A software program that enables peripheral devices for example printer monitor mouse CD ROM drive to work with computers DVD Digital versatile disc or digital video disc A type of CD ROM that holds a minimum of 4 7 GB enoug...

Page 252: ...hat holds its last requested data in a cache after releasing it EDO memory is designed for use with the Intel Pentium and Pentium II processors EIDE Extended Integrated Drive Electronics The EIDE specification is an enhanced version of IDE that allows for faster transfer rates and supports larger hard drive sizes enhanced VGA A video interface that offers more colors or higher resolution than VGA ...

Page 253: ...net allows a user to download files without having an account at the remote computer function key The set of keys on the keyboard usually F1 through F12 that let you get help and error message information or quickly select frequently used commands G graphics accelerator A term referring to a higher end video controller that handles high speed graphics and usually contains several megabytes of onbo...

Page 254: ...e the computer is running and have the operating system automatically recognize the change The Universal Serial Bus see USB external bus standard supports hot plugging This is also a feature of PCMCIA Hot plugging is also called hot swapping I IDE Intelligent Drive Electronics A hard drive type that has controller electronics built into the drive and delivers high throughput interface A connection...

Page 255: ...sion of the bus is called the AT bus and has become an industry standard The apparent successor is the PCI local bus architecture found in most of today s computers Most modern computers include both an AT bus for slower devices and a PCI local bus for devices that need better bus performance In 1993 Intel and Microsoft introduced a new version of the ISA specification called Plug and Play ISA Plu...

Page 256: ...rams A computer has two types of memory read only memory ROM and random access memory RAM microprocessor A semiconductor central processing unit that is the principal component of a microcomputer Usually contained on a single chip that includes an arithmetic logic unit control logic and control memory unit MIDI Musical Instrument Digital Interface An interface for connecting suitably equipped musi...

Page 257: ...nology that allows for better than VHS quality video and almost CD quality audio by utilizing advanced compression techniques MPEG files allow for more realistic motion with a smaller file size than earlier formats making it a popular format for digital full length movies Files in the MPEG format have an MPG extension N nonvolatile memory Storage media that retains its data when system power is tu...

Page 258: ...s or system privileges PCI Peripheral Component Interface Interconnect A self configuring personal computer local bus designed by Intel Most modern PCs include a PCI bus in addition to a more general ISA expansion bus PCI is a 32 bit bus but supports a 64 bit extension for new processors such as the Pentium II It can run at clock speeds of 33 or 66 MHz At 32 bits and 33 MHz it yields a throughput ...

Page 259: ...tructions prompt A special symbol indicating the beginning of an input line Also a message that appears on the screen indicating that the user must take a certain action R RAM Random Access Memory A storage device into which data is entered and from which data is retrieved in a nonsequential manner On the system board RAM is semiconductor based memory that can be read and written to by the micropr...

Page 260: ...es information one bit at a time serial printer A printer with a serial interface SGRAM Synchronous Graphic Random Access Memory A type of DRAM used increasingly on video adapters and graphics accelerators Like SDRAM SGRAM can synchronize itself with the CPU bus clock at speeds of up to 100 MHz In addition SGRAM uses several other techniques such as masked writes and block writes to increase bandw...

Page 261: ...rocessors Slot 1 is a 242 pin daughter card slot that accepts a microprocessor packaged as a Single Edge Contact SEC cartridge A system board can have one or two Slot 1s See SEC SMART Self Monitoring Analysis and Reporting Technology A hard drive feature that works in conjunction with system software for example LANDesk Client Manager NEC Auto Backup for identifying a potential problem on the hard...

Page 262: ...es of 33 3 MBps This is twice as fast as the previous disk drive standard for PCs and is necessary to take advantage of new faster Ultra ATA disk drives The official name for the protocol is Ultra DMA 33 USB Universal Serial Bus An external bus standard that supports data transfer rates of 12 Mbps 12 million bits per second A single USB port can be used to connect up to 127 peripheral devices such...

Page 263: ...ly This enables a video adapter to access the VRAM for screen updates at the same time that the CPU provides new data VRAM yields better graphics performance but is more expensive than normal RAM A special type of VRAM called Windows RAM WRAM yields even better performance than conventional VRAM See SGRAM and WRAM W warm boot Process of resetting the computer without turning off the power through ...

Page 264: ... through cache performs all write operations in parallel data is written to system memory and the L1 cache simultaneously Write back caching yields somewhat better performance than write through caching because it reduces the number of write operations to main memory See cache and write through write through Also write thru Write through characterizes a cache strategy where data is always written ...

Page 265: ... locating 6 14 problems 6 10 removing 6 14 replacing 6 13 socket 6 14 BIOS Recovery jumper settings 3 47 BIOS Setup utility Advanced menu 3 10 Boot menu 3 22 Exit menu 3 25 Main menu 3 5 3 8 Maintenance menu 3 7 navigation keys 3 6 Power menu 3 21 Security menu 3 19 starting 3 5 uses 3 2 3 6 BIOS updates 3 25 Boards AGP 1 14 5 15 5 16 5 17 expansion 1 14 fax modem B 7 graphics 5 16 network 5 49 ri...

Page 266: ...pliance specifications B 18 Configuration BIOS Setup utility 3 4 CD ROM drive jumper settings 3 54 Cheyenne Backup utility 4 9 FLASH utility 3 25 hard drive jumper settings 3 53 installing applications 3 38 LANDesk Client Manager 4 4 NEC Auto Backup utility 4 20 NEC Configuration Change Notification 4 19 NEC Security 4 10 NEC Select Install CD 3 26 NEC SNMP Agent 4 10 NEC WebTelligent 4 13 passwor...

Page 267: ...4 7 events 3 17 Documentation online Healthy Environment 1 19 3 43 NEC Help Center 1 19 3 43 3 44 Drive rails 5 57 Drive slot 5 57 Driver CD See NEC Driver CD Drivers Installing 3 44 Drives CD ROM 1 5 diskette 1 5 DVD ROM 1 6 installing 5 56 5 59 5 61 5 62 tape backup 1 6 Zip 1 6 DVD ROM drive 1 6 problems 6 2 specifications B 15 E ECC DIMMs 5 18 B 3 enabling 3 9 event logging 3 17 L2 cache ECC su...

Page 268: ...rivers 3 44 expansion boards 5 32 5 34 Healthy Environment online brochure 3 38 3 43 NEC Auto Backup utility 4 20 NEC Help Center 3 38 3 43 NEC Security 4 10 NEC SNMP Agent 4 11 NEC WebTelligent 4 16 video memory 5 18 Windows 95 3 28 Windows NT 3 28 Internet Explorer 1 18 Inventory 4 6 IR window 1 5 J Jumper settings 3 47 BIOS Recovery 3 47 CD ROM drive 3 54 Configure mode 3 48 3 50 hard drive 3 5...

Page 269: ... 18 Microsoft Windows 95 or Windows 98 1 18 Microsoft Windows NT 1 18 Minitower chassis stand 1 15 Minitower cover removing 5 7 replacing 5 9 Minitower front panel removing 5 53 replacing 5 55 Minitower panel removing 5 53 Minitower riser board jumper settings 3 51 3 52 3 53 locating jumpers 3 51 Modem ring wakeup event BIOS setting 3 23 Monitor adjusting A 7 A 11 cleaning 2 8 problems 6 6 setup 2...

Page 270: ...on installation cover removal 5 4 desktop cover removal 5 4 expansion boards 5 32 minitower cover removal 5 7 precautions 5 3 video memory 5 18 P Panel replacing 5 55 Password clearing 3 8 3 20 3 47 3 50 NEC Security 1 20 4 10 problems 6 11 Supervisor 3 20 unattended start 3 20 User 3 19 PC card adapter 1 6 cable 5 41 5 45 cabling 5 46 5 48 installing 5 56 specifications B 15 PC card slot 1 6 PC c...

Page 271: ...r service 6 16 Repartitioning the hard drive 3 28 Replacing 3 1 2 inch hard drive 5 59 5 1 4 inch device 5 49 5 56 5 62 battery 6 13 hard drive 5 59 stand 5 14 the desktop cover 5 6 the desktop front panel 5 52 Reset button 1 4 Restoring applications 3 38 operating system 3 36 Retention mechanism 5 25 Riser board 5 27 connectors 1 14 5 42 5 43 RJ 45 connector 2 2 ROM See Read only memory S Safety ...

Page 272: ...board B 7 hard drive B 9 keyboard B 18 operating environment B 17 PC card adapter B 15 power B 17 processor B 2 Random Access Memory RAM B 3 read only memory ROM B 3 sound system B 4 B 6 system unit dimensions B 18 tape backup unit B 17 video memory B 5 Zip drive B 16 Speed DIMM 5 18 processor 3 8 Stand 1 15 5 2 removing 5 13 replacing 5 14 Starting BIOS Setup utility 3 5 Storage device installati...

Page 273: ...2 common problems 6 2 date incorrect 6 10 disk error 6 4 6 9 diskette drive 6 4 DVD ROM drive 6 2 keyboard 6 5 monitor 6 6 mouse 6 7 password 6 11 performance problems 6 10 power 6 9 speakers 6 8 system problems 6 9 time incorrect 6 10 U Uninstalling NEC Help Center 3 44 Upgrading AGP board 5 15 BIOS 3 25 DIMMs 5 18 hard drive 5 59 memory 5 15 5 18 processor 5 15 5 23 system board 5 15 video memor...

Page 274: ...te 7 2 WebTelligent See NEC WebTelligent Windows 95 installing 3 28 Windows 95 or Windows 98 1 18 Windows NT 1 18 installing 3 28 Z Zip drive 1 6 cables See IDE drive cables cabling See IDE drive cabling installing 5 56 jumper settings 3 55 specifications B 16 ...

Page 275: ... in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more ...

Page 276: ...s guide or call your NECC dealer or the NECC Technical Support Center There is a danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions Il y a danger d explosion s il y a replacement incorrect de la batterie Remplacer uniquement avec une batterie du ...

Page 277: ...8 0101 declare that the product NEC POWERMATE 8100 SERIES is in conformity with part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

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