9. Appendix
Common Problems & Solutions
m
h0OWER3TATUS,AMP)NDICATORvONPAGE
21
0ROBLEM
#HECK4HESE)TEMS
Does not turn on
or shut down
s #HECKTHATTHEPOWERCORDISPLUGGEDINANDTHATTHEPOWERBUTTONONTHEPROJECTORCABINETORTHEREMOTE
control is on. (
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,
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s %NSURETHATTHELAMPCOVERISINSTALLEDCORRECTLY
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)
s #HECKTOSEEIFTHEPROJECTORHASOVERHEATED)FTHEREISINSUFlCIENTVENTILATIONAROUNDTHEPROJECTORORIFTHE
room where you are presenting is particularly warm, move the projector to a cooler location.
s #HECKTOSEEIFYOUCONTINUETOUSETHEPROJECTORFORANOTHERHOURSAFTERTHELAMPHASREACHEDTHEEND
of its life. If so, replace the lamp. After replacing the lamp, reset the lamp hours used. (
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)
s 4HELAMPMAYFAILTOLIGHT7AITAFULLMINUTEANDTHENTURNONTHEPOWERAGAIN
s 3ET;&!.-/$%=TO;()'(!,4)45$%=WHENUSINGTHEPROJECTORATALTITUDESAPPROXIMATELYFEET
meters or higher. Using the projector at altitudes approximately 5500 feet/1600 meters or higher without
setting to [HIGH ALTITUDE] can cause the projector to overheat and the projector could shut down. If this
happens, wait a couple minutes and turn on the projector. (
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If you turn on the projector immediately after the lamp is turned off, the fans run without displaying an image
for some time and then the projector will display the image. Wait for a moment.
Will turn off
s %NSURETHATTHE;/&&4)-%2=;!54/0/7%2/&&=OR;02/'2!-4)-%2=ISOFF
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,
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)
No picture
s
Check if the appropriate input is selected. (
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) If there is still no picture, press the SOURCE button
or one of the input buttons again.
s %NSUREYOURCABLESARECONNECTEDPROPERLY
s 5SEMENUSTOADJUSTTHEBRIGHTNESSANDCONTRAST
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s %NSURETHATTHELENSCOVERISOPEN
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s 2ESETTHESETTINGSORADJUSTMENTSTOFACTORYPRESETLEVELSUSINGTHE;2%3%4=INTHE-ENU
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s %NTERYOURREGISTEREDKEYWORDIFTHE3ECURITYFUNCTIONISENABLED
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s
If the HDMI input or the DisplayPort signal cannot be displayed, try the following.
- Reinstall your driver for the graphics card built in your computer, or use the updated driver.
For reinstalling or updating your driver, refer to the user guide accompanied with your computer or graphics
card, or contact the support center for your computer manufacturer.
Install the updated driver or OS on your own responsibility.
We are not liable for any trouble and failure caused by this installation.
s "ESURETOCONNECTTHEPROJECTORANDNOTEBOOK0#WHILETHEPROJECTORISINSTANDBYMODEANDBEFORETURNING
on the power to the notebook PC.
In most cases the output signal from the notebook PC is not turned on unless connected to the projector
before being powered up.
* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-saver
or power management software.
s 3EEALSOTHEPAGE
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.
Picture suddenly
becomes dark
s #HECKIFTHEPROJECTORISINTHE&ORCED%#/MODEBECAUSEOFTOOHIGHAMBIENTTEMPERATURE)FTHISISTHECASE
lower the internal temperature of the projector by selecting [HIGH] for [FAN MODE]. (
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Color tone or hue is
unusual
s #HECKIFANAPPROPRIATECOLORISSELECTEDIN;7!,,#/,/2=)FSOSELECTANAPPROPRIATEOPTION
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)
s !DJUST;(5%=IN;0)#452%=
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)
Image isn’t square to
the screen
s 2EPOSITIONTHEPROJECTORTOIMPROVEITSANGLETOTHESCREEN
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)
s EYSTONECORRECTIONFUNCTIONTOCORRECTTHETRAPEZOIDDISTORTION
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)
Picture is blurred
s !DJUSTTHEFOCUS
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)
s 2EPOSITIONTHEPROJECTORTOIMPROVEITSANGLETOTHESCREEN
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)
s %NSURETHATTHEDISTANCEBETWEENTHEPROJECTORANDSCREENISWITHINTHEADJUSTMENTRANGEOFTHELENS
(
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s
Has the lens been shifted by an amount exceeding the guaranteed range? (
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s #ONDENSATIONMAYFORMONTHELENSIFTHEPROJECTORISCOLDBROUGHTINTOAWARMPLACEANDISTHENTURNEDON
Should this happen, let the projector stand until there is no condensation on the lens.