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7. Resetting and Clearing the Server

Express5800/T110f-S, R110f-1E, T110f-E Maintenance Guide

Chapter 1 Maintenance

Resetting and Clearing the Server

Read this section when the server does not work or when you set BIOS settings back to the factory settings.

7.1

Software Reset

If the server halts before starting the OS, press <Ctrl> + <Delete> + <Alt> keys. This clears all the data in
memory, and restarts the server.

Note

Make sure that no processing is in progress when you reset the server.

7.2

BMC Reset

Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 (BMC).

Do not press BMC RESET Switch in usual operation.

To reset the BMC, press BMC RESET Switch at least five seconds. Remote management feature is disabled
for about 2 minutes after resetting.

Note

Do not shutdown the system, reboot the system, or perform any switch operation

after pressing the BMC Reset switch for approximately 2 minutes.

Tips

BMC RESET Switch only resets BMC and that does not restart the server.

BMC RESET Switch

Summary of Contents for Express 5800 Series

Page 1: ...ress5800 Series 10 101 01 104 02 Oct 2013 2nd Edition NEC Corporation 2013 Express5800 T110f S R110f 1E T110f E EXP283A 284A 285A 287A 288A Maintenance Guide Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix ...

Page 2: ...l options connection of peripheral devices and proper location for this server Chapter 3 Setup System BIOS configurations and summary of EXPRESSBUILDER PDF Chapter 4 Appendix Specifications and other information Installation Guide Windows Chapter 1 Installing Windows Installation of Windows and drivers and important information for installation PDF Chapter 2 Installing the Bundled Software Install...

Page 3: ... 17 2 1 Checking and Applying Updates 17 2 2 Checking Alerts 17 2 3 Status Indicator LEDs 18 2 4 Backup 18 2 5 Cleaning 18 2 5 1 Cleaning the server 19 2 5 2 Cleaning the tape drive 19 2 5 3 Cleaning the keyboard and mouse 19 3 User Support 20 3 1 Maintenance Services 20 3 2 Before Asking for Repair 20 4 Collecting Failure Information 21 4 1 Collecting Event Logs 21 4 1 1 Windows Server 2012 21 4 ...

Page 4: ...ostics 48 9 Offline Tools 51 9 1 Starting Offline Tools 51 9 2 Features of Offline Tools 52 9 3 Console less Feature 53 9 3 1 How to remotely control 53 9 3 2 Preparation 53 Chapter 2 Useful Features 54 1 System BIOS 55 1 1 Starting SETUP 55 1 2 Parameters 55 1 2 1 Main 55 1 2 2 Advanced 57 1 2 3 Security 72 1 2 4 Server 76 1 2 5 Boot 81 1 2 6 Save Exit 83 2 BMC Configuration 84 2 1 Starting BMC C...

Page 5: ...Menus of EXPRESSBUILDER 120 6 3 Utilities Provided by EXPRESSBUILDER 123 7 EXPRESSSCOPE Engine 3 124 8 NEC ESMPRO 125 8 1 NEC ESMPRO Agent for Windows 125 8 2 NEC ESMPRO Manager 126 8 3 NEC ESMPRO Agent Extension 127 8 4 BMC Configuration 127 8 5 NEC ExpressUpdate Agent 127 9 NEC Product Info Collection Utility 128 9 1 Usage 128 10 Universal RAID Utility 129 10 1 Easy Configuration Feature 129 10 ...

Page 6: ...nd other serious malfunctions could occur Note Indicates items that must be confirmed when handling the hardware or operating software Tips Indicates information that is helpful to keep in mind when using this server Optical disk drive This server is equipped with one of the following drives These drives are referred to as optical disk drive in this document DVD ROM drive DVD Super MULTI drive Har...

Page 7: ... names of Windows Widnows Server 2012 Standard Widnows Server 2012 Datacenter Windows Server 2012 Windows Server 2012 Foundation Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Windows Server 2008 Standard Windows Server 2008 Windows Server 2008 Enterprise Includes 64 bit and 32 bit Editions unless otherwise stated The following appears on EXPRESSBUILDER Wi...

Page 8: ...ributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the Intel Corporation nor the names of its contributors may be...

Page 9: ...sed products you should comply with applicable legislation or agreements you may have The mark on the electrical and electronic products only applies to the current European Union Member States Outside the European Union If you wish to dispose of used electrical and electronic products outside the European Union please contact your local authority and ask for the correct method of disposal This eq...

Page 10: ...th the requirements of Technical Regulation on the Restriction Of the use of certain Hazardous Substances in Electrical and Electronic Equipment adopted by Order 1057 of Cabinet of Ministers of Ukraine The Product is in conformity with the requirements of Technical Regulation on the Restriction Of the use of certain Hazardous Substances in electrical and electronic equipment TR on RoHS The content...

Page 11: ...ин на мільйон 6 полібромдефенілові ефіри PBDE не перевищує 0 1 ваги речовини або в концентрації до 1000 частин на мільйон Декларация о Соответствии Требованиям Технического Регламента об Ограничении Использования некоторых Вредных Веществ в электрическом и электронном оборудовании утверждённого Постановлением 1057 Кабинета Министров Украины Изделие соответствует требованиям Технического Регламента...

Page 12: ...ment contact your sales representative 5 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 6 The sample values used in this document are not the actual values Keep this document for future reference Latest editions This document was created based on the information available at the time of its creation The screen images messages and proced...

Page 13: ... authorized by NEC 4 Collecting Failure Information Describes how to collect information about the location where a failure occurred and its cause when the server malfunctions See this section in case of a failure 5 Troubleshooting Describes how to identify the causes of problems and what actions are to be taken to address them See this section when you suspect a failure 6 Windows System Recovery ...

Page 14: ...ent information to any third parties Important NEC assumes no liability for data leakage Data seems to be erased when you empty Recycle Bin of Windows or run the format command of the operating system However the actual data remains on the hard disk drive Data not erased completely might be restored by special software and used for unexpected purposes Bundled software Note the following precaution...

Page 15: ... a limited period of time and require replacement For stable operation of the server NEC recommends you regularly replace these components Contact your sales representative for information on replacement or the lifetime of components 1 3 Regarding the Transportation of This Server This server and or some of the associated optional devices uses lithium metal batteries or lithium ion batteries Regul...

Page 16: ...ons of the storage area temperature 10 C to 55 C humidity 20 to 80 No dew condensation is permitted Tips Make backup copies of important data stored in the hard disk drive 1 Remove the media from the optical disk drive 2 Power off the server POWER LED goes off 3 Unplug the power cord of the server from the power outlet 4 Disconnect all the cables from the server 5 Pack the server securely to prote...

Page 17: ...vices on our website We recommend you to apply the latest update always NEC corporate site http www nec com Support Downloads NEC also provides the tool ExpressUpdate that helps you to download and install updates that must be applied to BIOS and FW of the server ExpressUpdate is contained in EXPRESSBUILDER provided with the server Tips NEC recommends that you back up data before applying the late...

Page 18: ... periodically back up the data on HDD If a RAID array has been configured on your system back up the RAID configuration data We also recommend that you back up it after a rebuilt required due to HDD failure For information about RAID configuration data backup see Chapter 2 6 Details of EXPRESSBUILDER 2 5 Cleaning Regularly clean the server to keep it in good condition WARNING Be sure to observe th...

Page 19: ... with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prepared in step 4 6 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again 7 Wipe the server with a dry cloth 2 5 2 Cleaning the tape drive A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge Periodically clean the tape drive with the des...

Page 20: ...ilure occurred follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 See Chapter 1 5 Troubleshooting If you find a symptom similar to your problem take the action as instructed 3 Confirm that the required software has been properly installed 4 Scan for viruses using a commercial Antivirus Software If the problem persists after taking the measures ab...

Page 21: ...ilure has occurred a message may appear indicating virtual memory shortage Ignore this message and proceed with starting the system Restarting the system may result in an inability to properly dump the data 4 1 Collecting Event Logs To collect various event logs follow the steps below Tips If a STOP error system error or stall occurs restart the system and follow the steps below 4 1 1 Windows Serv...

Page 22: ...ess5800 T110f S R110f 1E T110f E Maintenance Guide 22 Chapter 1 Maintenance 2 Click Control Panel from Settings 3 Click System and Security of Control Panel 4 Click Administrative Tools and then click View event logs of System and Security ...

Page 23: ...ile name 8 Select the type of the log file you want to save in Save as type and then click Save 4 1 2 Windows Server 2008 R2 Windows Server 2008 1 Click Administrative Tool and then click Event Viewer from Control Panel 2 Select the type of log in Windows Logs Application records events related to running applications Security records events related to security System records events that occur in ...

Page 24: ...f a STOP error system error or stall occurs restart the system and then follow the procedure below 4 2 1 Windows Server 2012 1 Click Search on the charm bar You can use Run feature by right clicking on the lower left corner of the screen Search Run 2 Type msinfo32 exe in the text box and then press Enter key Search Run 3 System Information starts 4 Click Export from File menu 5 Type a file name to...

Page 25: ...ee Chapter 1 6 2 How to Create a User Mode Process Dump File in Installation Guide Windows 4 4 Collecting Memory Dump If an error occurs the dump file is created to acquire necessary information You can specify any location for saving it For details see Chapter 1 6 1 Specifying Memory Dump Settings Debug Information in Installation Guide Windows Consult with your sales representative before dumpin...

Page 26: ...or UPS that meets the power specifications for the server Use the power cord that comes with the server Additionally check the power cord for broken shield or bent plugs Make sure the power breaker for the connected power outlet is on If the power cord is plugged to a UPS make sure the UPS is powered and it outputs power Refer to the manual that comes with the UPS for details Power supply to the s...

Page 27: ...ler error and stops processing In such a case reboot the server Do not perform any keyboard or mouse operation until the BIOS start up message appears after you reboot the server Are memory and PCI devices supported for use with this server Operation of the server with unauthorized devices is not guaranteed The POST error message B000 Expansion ROM not initialized is output when an optional card i...

Page 28: ... the hardware parameters on the motherboard Check if EXPRESSBUILDER is for this computer or if the motherboard has failed Contact your sales representative Failed to find a file Failed to open a file Failed to get the parameters of a file Failed to save a file Failed to copy a file EXPRESSBUILDER disc has stains or cracks or the optical disk drive is faulty Contact your sales representative An und...

Page 29: ...VD ROM a screen for entering the product key is displayed during OS installation and before the MICROSOFT SOFTWARE LICENSE TERMS dialog box which displays after OS installation Follow the on screen instructions to enter the product key The following devices are indicated as faulty devices in a Windows Server 2012 Server Core installation environment SM Bus Controller There is no operational proble...

Page 30: ...ures The Telnet Service is not installed Adjust the computer name to 14 characters or less and then install the Telnet Service according to the following procedure How to install the Telnet Service 1 Click Run on Start menu 2 Enter tlntsvr service in the Open box and then click OK 3 Click Start menu point to Control Panel click Administrative Tools and then click Services to confirm whether the Te...

Page 31: ...r may be faulty Contact the maintenance service company with which you signed up or the dealer where you purchased the product Is RAID Controller inserted firmly straight into the PCI slot Install the RAID Controller properly Is the RAID Controller mounted on the PCI slot for which the mounting is restricted Check the mounting restrictions of the server and then mount the RAID Controller on the co...

Page 32: ... license authentication for Windows product The above message will appear if you use Windows Server 2008 R2 or Windows Server 2008 with the unauthenticated license Select Get Genuine now and proceed license authentication The above message is an example of request for license authentication The message displayed on screen may differ from this depending on the license 5 5 Problem of Windows STOP Er...

Page 33: ...pter Auto Rebuild The Auto Rebuild settings are not available in WebBIOS The Hard Disk Drive failed Contact the maintenance service company with which you signed up or the dealer where you purchased the product Unable to perform Consistency Check Is the Logical Drive Critical or Degraded Replace the failed Hard Disk Drive with new one and then perform Rebuild Is RAID0 configured for the Logical Dr...

Page 34: ...xtra battery is mounted the following message is registered in the RAID log of Universal RAID Utility and OS logs Windows event log Linux syslog Event source raidsrv Event ID 508 800001FC Type Warning Description RU0508 CTRL Number of RAID Controller The battery status is unstable Did the battery become unstable immediately after the extra battery had been mounted Immediately after the extra batte...

Page 35: ...rver 2008 32 bit Edition Drive letter of optical disk 001 win winnt ws2008 elxstor friendlyname exe When N8103 152 is used the name of the RAID controller is different between on the Device Manager of Windows and on WebBIOS Universal RAID Utility When N8103 152 is used in Windows Server 2012 Windows Server 2008 R2 or Windows Server 2008 the name of the RAID controller is different between on the D...

Page 36: ...ty Are the server drivers installed Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed These drivers are installed along with the OS Some OS s allow you to change the keyboard and mouse settings Refer to the manual to check that the keyboard and mouse settings are correct Unable to access the Hard Disk Drive Is the Hard Disk Drive supported by th...

Page 37: ... interface standards Are BIOS settings correct You can disable the internal network controller using the BIOS setup utility Check the settings with BIOS setup utility Have you completed protocol and services settings Verity that the network driver for the server network controller has been installed Also verify that protocol such as TCP IP or various services have been properly specified Are trans...

Page 38: ...registry setting or the timing to set the DVD CD In such a case select My Computer from Explorer and double click the icon of the set DVD drive The menu items started by Autorun are unavailable Is your system environment correct Some software requires administrator privilege built in administrator or needs to be operated on the server Run on the appropriate environment Confirm the settings of Regi...

Page 39: ...ported Unable to eject a disc using the eject button Eject the disc in the following procedure 1 Press POWER Switch to turn off the server POWER LED is off 2 Use a 100 mm long metal pin that is 1 2 mm in diameter or uncoil a thick paper clip and insert it into the eject hole at the front of the tray Keep pressing slowly until the tray comes out Important Do not use anything that easily breaks such...

Page 40: ...eature of the Windows installation disc To run this feature start the installation disc and then choose Repair your computer in Windows Setup wizard We recommend that this option is performed by the system administrator To install the OEM drivers copy the files under the following folder in EXPRESSBUILDER to removable media Windows Server 2012 001 win winnt oemfd ws2012 6 2 Recovery of Windows Ser...

Page 41: ...Note Make sure that no processing is in progress when you reset the server 7 2 BMC Reset Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 BMC Do not press BMC RESET Switch in usual operation To reset the BMC press BMC RESET Switch at least five seconds Remote management feature is disabled for about 2 minutes after resetting Note Do not shutdown the system reboot the system...

Page 42: ...r Express5800 T110f S R110f 1E T110f E Maintenance Guide 42 Chapter 1 Maintenance Express5800 R110f 1E 3 5 inch Hard Disk Drive model 2 5 inch Hard Disk Drive model Express5800 T110f E BMC RESET Switch BMC RESET Switch BMC RESET Switch ...

Page 43: ...er is forcibly turned off To turn on the power back again wait at least 30 seconds after turning off the power Note If the remote power on feature is used cycle the power once to load the OS after the power has been forcibly turned off and then turn off the power again by shutting down the OS Express5800 T110f S Express5800 R110f 1E 3 5 inch Hard Disk Drive model 2 5 inch Hard Disk Drive model POW...

Page 44: ...7 Resetting and Clearing the Server Express5800 T110f S R110f 1E T110f E Maintenance Guide 44 Chapter 1 Maintenance Express5800 T110f E POWER Switch Keep pressing for at least four seconds ...

Page 45: ... in BIOS Setup Utility SETUP by using the same procedure Tips Use BIOS Setup Utility SETUP usually to return the settings to the factory defaults To clear the password or the CMOS memory use the corresponding jumper switch illustrated in the figure below Important Do not change any other jumper switch settings Any change may cause the server to fail or malfunction 3 2 1 Clear Keep factory setting ...

Page 46: ...e sure to complete installation Do not get your fingers caught Avoid installing under extreme temperature conditions Important Take anti static measures before operating the server For detailed information on static electricity see Chapter 2 1 2 Anti static Measures in User s Guide Clearing CMOS memory 1 See Getting Started attached to this server or Chapter 2 1 Installing Internal Optional Device...

Page 47: ...nal Devices in User s Guide to remove Top Cover 2 Confirm the position of Clear Password Jumper 3 Change the jumper from Keep to Clear 4 Assemble the removed components and turn on the server 5 POST halts with the following error message ERROR 8007 SETUP Menu Password cleared by Jumper Press F1 to resume F2 to Setup 6 Turn off the power and return the jumper to Keep by following steps 1 and 2 7 As...

Page 48: ...rtup and Exit of System Diagnostics Start up System Diagnostics in the following procedure If the server is running shutdown the system 1 Start up EXPRESSBUILDER and select Tool menu from Boot Menu For information on starting up EXPRESSBUILDER see Chapter 2 6 Details of EXPRESSBUILDER Note In case Language selection menu appears choose English If Hit key to continue y Y is displayed in Redirection...

Page 49: ...y window is highlighted in red and Abnormal End is displayed in the result on the right side Move the cursor to the test that detected the error and press Enter key Take notes about the error message that has been output to the Detail Information screen and contact the store where you purchased the product or your maintenance service company 4 Follow the guideline shown at the bottom of the screen...

Page 50: ...00 T110f S R110f 1E T110f E Maintenance Guide 50 Chapter 1 Maintenance Reboot Reboots the hardware 5 Select Reboot in the Enduser Menu The server restarts Remove EXPRESSBUILDER DVD from the drive System Diagnostics is now completed ...

Page 51: ... peripheral devices such as display unit and then the server 2 Press F4 key while the message below is displayed Press F2 SETUP F3 Internal Flash Memory F4 ROM Utility F12 Network 3 Keyboard Selection Menu appears after POST completion The following menu is displayed after choosing a keyboard type 4 Choose a feature from the menu See Chapter 1 9 2 Features of Offline Tools for more information Off...

Page 52: ...enance Utility occurs After starting up the Off line Maintenance Utility the following features are available to run IPMI Information Viewer Displays System Event Log SEL Sensor Data Record SDR and Field Replaceable Unit FRU in Intelligent Platform Management Interface IPMI and also back up such logs Using this feature system errors and events can be investigated to locate the parts to be replaced...

Page 53: ...f the remote KVM see EXPRESSSCOPE Engine 3 User s Guide in EXPRESSBUILDER Note Connect the LAN cable to the connector on management LAN port Or if Shared BMC LAN feature is used connect the LAN cable to the corresponding LAN connector You can also control Off line Tools remotely by using BIOS Console Redirection 9 3 2 Preparation Set the remote management feature of EXPRESSSCOPE Engine 3 in advanc...

Page 54: ...ility installed in the server 6 Details of EXPRESSBUILDER Describes the EXPRESSBUILDER attached to the server 7 EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3 8 NEC ESMPRO Describes NEC ESMPRO Agent and NEC ESMPRO Manager applications to manage and monitor the server 9 NEC Product Info Collection Utility Describes the NEC Product Info Collection Utility 10 Universal RAID Utility Describes U...

Page 55: ...on the server and proceed with POST Press F2 key while the following message is displayed Press F2 SETUP 1 2 Parameters SETUP has the following menus Main menu Advanced menu Security menu Server menu Boot menu Save Exit menu These menus have several submenus for configuring 1 2 1 Main When you start SETUP the Main menu appears first The table on the next page shows the items you can configure on t...

Page 56: ... displayed Memory Information Total Memory display only Displays the basic memory capacity System Language English Français Español Deutsch Italiano Specifies the display language for the BIOS If you run SETUP with BIOS Redirection Port enabled English is automatically selected and you cannot change System Language If BIOS Redirection Port is disabled you can change System Language System Date WWW...

Page 57: ...show a to their left press Enter key to display its submenu and then change the settings 1 Processor Configuration submenu On Advanced choose Processor Configuration and then press Enter key to display the menu screen shown below For the menu that has on the left move the cursor to it and then press Enter key to show its submenus For details about the options see the table on the next page ...

Page 58: ... memory to cache Execute Disable Bit Disabled Enabled Enables or disables Execute Disable Bit feature This option is displayed only when the installed processor supports this featue VT x Disabled Enabled Enables or disables Intel Virtualization Technology feature Active Processor Cores All 1 2 3 Specifies the number of active cores in processor The selectable number of cores depends on processor i...

Page 59: ...rocessor 1 Max Cores display only Displays the maximum number of cores in Processor 1 L2 Cache RAM display only Displays the secondary cache size of processor 1 L3 Cache RAM display only Displays the tertiary cache size of processor 1 Microcode Revision display only Displays the revision of the microcode applied to processor 1 EMT64 display only Displays Supported when processor 1 supports Intel 6...

Page 60: ...e C State of processor EIST Disabled Enabled Enables or disables Enhanced Intel SpeedStep R Technology feature This option is displayed only when the installed processor supports this featue Energy Performance Performance Balanced Performance Balanced Energy Energy Efficient Specifies whether the performance is preferred or energy saving is preferred while processor is running Turbo Boost Disabled...

Page 61: ...ether to perform a memory test Enabled if an error is detected during the test the applicable memory resource will be disabled Memory Retest No Yes Yes the memory error is cleared and all DIMMs are tested on the next POST process This option is automatically changed to No after starting the server Memory Frequency Limit Auto 1066 MHz 1333 MHz 1600 MHz Specifies the upper limit of the memory freque...

Page 62: ... at 4 GB or less Current Memory Speed display only Displays the current memory operating frequency DIMM1 Status DIMM2 Status DIMM3 Status DIMM4 Status display only Displays the current memory status The number displayed here corresponds to a DIMM slot number The number indicates the amount of memory as well as means that memory is normal The list below shows the meanings of the other states Disabl...

Page 63: ...ings PCI Link Speed Settings ASPM Support Disabled Auto Force L0s Specifies the level of Active State Power Management Auto the level supported by the system is automatically set Force L0s all links are forcibly set to L0s 4GB PCI Hole Granularity Auto 3 GB 2 GB 1 5 GB 1 GB Specifies the size of the address space for the PCI device Auto an appropriate size is automatically specified PCI Bus Static...

Page 64: ... or disables the option ROM SCAN for on board LAN 1 LAN2 Option ROM Scan Disabled Enabled Enables or disables the option ROM SCAN for on board LAN 2 PCI1 Slot Option ROM PCI2 Slot Option ROM PCI3 Slot Option ROM PCI4 Slot Option ROM Express5800 T110f S T110f E Disabled Enabled Enables or disables the option ROM on each PCI board PCI1A Slot Option ROM PCI1B Slot Option ROM Express5800 R110f 1E Disa...

Page 65: ...r the PCI slots in the range specified in Target Link Speed Limit PCI3 Slot Link Speed Limit Express5800 T110f S T110f E 2 5 GT s 5 0 GT s 8 0 GT s Specifies the upper limit of the link speed for the PCI slots in the range specified in Target Link Speed Limit PCI4 Slot Link Speed Limit Express5800 T110f S T110f E 2 5 GT s 5 0 GT s Specifies the upper limit of the link speed for the PCI slots in th...

Page 66: ...alization Technology for Directed I O which is provided by the Intel chipset This option is displayed only when the installed processor supports this feature Wake On LAN PME Disabled Enabled Enables or disables the feature that remotely powers on through a network Wake On Ring Disabled Enabled Enables or disables the feature that remotely powers on using serial ports modems Wake On RTC Alarm Disab...

Page 67: ... press Enter key to show its submenus Option Parameter Description SATA Information This option is not displayed when SATA Mode is RAID Mode SATA Mode Disabled IDE Mode AHCI Mode RAID Mode Specifies SATA Mode For the models that show RAID Mode this option is only for display Hard Disk Drive Pre Delay Disable 3 Seconds 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds Specifies delay ...

Page 68: ...apter 2 Useful Features a SATA Information submenu Option Parameter Description SATA Port0 SATA Port1 SATA Port2 SATA Port3 SATA Port4 SATA Port5 display only Displays the devices connected to each port Not Present means that no device is connected to the port Factory setting ...

Page 69: ...USB mass storage device Controller Timeout 1 sec 5 sec 10 sec 20 sec Specifies the time to wait when Control Bulk or Interrupt Transfer Command is issued to a USB controller XHCI Mode Smart Auto Auto Enabled Disabled Specifies the operation mode of the USB 3 0 controller Smart Auto Takes over the settings of USB 3 0 according to OS support at execution of POST Auto Enables USB 3 0 after the OS tha...

Page 70: ...nfiguration submenu On Advanced choose Serial Port Configuration and then press Enter key to display the menu screen shown below On BIOS Redirection Port choose Serial Port A or Serial Port B and then press Enter key to display the menu screen shown below For details about the options see the table on the next page ...

Page 71: ...nterrupt for serial port B Console Redirection Settings BIOS Redirection Port Disabled Serial Port A Serial Port B Enables or disables the console redirection feature for the specified serial port Specifying Serial Port A or Serial Port B enables direct connection through terminal unit and options for connection shown below are displayed Terminal Type VT100 VT UTF8 ANSI Specifies the terminal type...

Page 72: ...ter key to show its submenus Choose either Administrator Password or User Password and then press Enter key to display the screen where you can register change the password Tips Set Administrator Password before setting User Password Do not set any password before installing the OS If you have forgotten the password see Chapter 1 7 Resetting and Clearing the Server to clear password For details ab...

Page 73: ...dministrator privilege Security Configuration Password On Boot Disabled Enabled Enables or disables the feature that requires a password entry on boot This option can be selected when Administrator Password is set Disable USB Ports Disabled Front Rear Internal Front Rear Front Internal Rear Internal Front Rear Internal Selects the ports to be disabled Note that the USB keyboard can be used while P...

Page 74: ...Maintenance Guide 74 Chapter 2 Useful Features 1 Trusted Computing submenu On Security choose Trusted Computing and then press Enter key to display the menu screen shown below If you enable TPM Support enable TPM State the following menu screen appears ...

Page 75: ...led Current TPM Status Information is displayed TPM State Disabled Enabled Enables or disables TPM features This option can be changed when TPM Support is enabled Pending TPM operation None Enable Take Ownership Disable Take Ownership TPM Clear Specifies TPM operation This option can be selected when TPM State is set to Enabled Current TPM Status Information TPM Enabled Status display only TPM Act...

Page 76: ...r feature VT d Disabled Enabled Enables or disables Intel Virtualization Technology for Directed I O feature This option is displayed only when the installed processor supports this feature Factory setting 1 2 4 Server Server menu appears when the cursor is moved to Server For the menu that has on the left move the cursor to it and then press Enter key to show its submenus On System Management pre...

Page 77: ...l sensor monitoring If this option is set to Enabled and when abnormal temperature is detected the system stops at the end of POST Check previous System Config Disabled Enabled If this option is set to Enabled and the system configuration differs from the previous boot the system waits for user s intervention before booting BMC IRQ Express5800 T110f E Disabled IRQ 11 Specifies whether to assign an...

Page 78: ...plays the part number of the chassis Chassis Serial Number display only Displays the serial number of the chassis Onboard LAN1 MAC display only Displays the MAC address of the onboard LAN port 1 Onboard LAN2 MAC display only Displays the MAC address of the onboard LAN port 2 Management LAN MAC display only Displays the MAC address of the management LAN port BMC Device ID display only Displays the ...

Page 79: ...n AC LINK Delay Time xx 600 Specifies the waiting time before powering on DC within the range between xx and 600 seconds This feature is enabled when Power On or Last State is specified in the AC LINK setting xx indicates the minimum configurable time and is displayed when executing Load Setup Defaults If Save Changes and Exit is selected with a value smaller than the minimum value specified the m...

Page 80: ...dance with the AC LINK setting AC LINK setting System status before AC power was turned off Stay Off Last State Power On Operating Off On On Abort DC power is also Off Off Off On Forced shutdown Off On On Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power Tips If an uninterruptible power supply UPS is used for automatic operation set the AC LINK to Power On ...

Page 81: ...d Bootup Numlock State On Off Enables or disables Numlock Setup Prompt Timeout 0 65535 Specifies the time in seconds until F2 is pressed to launch SETUP The specified value is reflected to waiting time immediately before completion of POST Boot Option Priorities Boot Option 1 Boot Option 2 Boot Option 3 Boot Option 4 These items display the priority of boot devices If all of the Boot Options are s...

Page 82: ...ion 3 Hard Drive 4 Boot Option 4 Network Device b BBS Priorites Devices other than USB device High USB device Next to non USB devices c Bootable devices If a bootable device has been set to Disabled the Disabled status is canceled and it is registered into BBS Priorities 4 If Remote Management Extended License is registered the remote media is added to bootable devices The remote media is assigned...

Page 83: ...ard Changes and Exit SETUP closes without saving the changes and returns to the previous BIOS settings After the SETUP utility closes the system automatically restarts c Save Changes Changes are saved in NVRAM d Discard Changes Changes are discarded and the parameters are reset to the previous settings e Load Setup Defaults This option resets all parameters in SETUP to the default settings Note Th...

Page 84: ...on Use this tool when setting system configuration information to BMC This section describes the features of BMC Configuration 2 1 Starting BMC Configuration 1 Press the F4 key when the device starts Keyboard type selection is then displayed Keboard type selection menu 2 Select the type of the keyboard used Off line TOOL MENU is then displayed Off line TOOL menu 3 In Off line TOOL MENU select BMC ...

Page 85: ...select OK after you change the values the set values are applied to BMC See Chapter 2 2 3 Setting BMC Configuration for details 2 Clear BMC SEL Select this item to clear BMC SEL System Event Log See Chapter 2 2 4 Clear BMC Configuration for details 3 BMC Reset Select this item to reset BMC without changing any settings See Chapter 2 2 5 Resetting BMC for details 4 Help Select this item to open BMC...

Page 86: ...nagement for details 3 Mail Alert Select this item to view E mail alerts issued from BMC and change parameter setting See Chapter 2 2 3 3 Mail Alert for details 4 SNMP Alert Select this item to view SNMP alerts issued from BMC and change parameter setting See Chapter 2 2 3 4 SNMP Alert for details 5 System Operation Select this item to set parameters for remote KVM console and remote media See Cha...

Page 87: ...speed of 100 Mbps 10Mbps Full Connecting by Full Duplex at speed of 10 Mbps 10Mbps Half Connecting by Half Duplex at speed of 10 Mbps Auto Negotiation BMC MAC Address MAC Address of BMC is displayed DHCP Determine whether to dynamically obtain an IP address from a DHCP server If the item is set to Enable and applied BMC set the value obtained from DHCP server on IP Address Subnet Mask and Default ...

Page 88: ...sabled When set to Shared BMC LAN the system OS LAN port also transmits or receives data Thus the network performance may be reduced due to load of system LAN or BMC LAN 3 If an illegal value is specified for subnet mask an error message is displayed and setting is disabled 4 Can be changed only when DHCP is set to Disable 5 Can be changed only when DHCP is set to Enable 6 Host Name should be with...

Page 89: ...tor Active Directory Property Active Directory Authentication Enable or disable Active Directory authentication Disable User Domain Name Specify the user domain name 5 6 Blank Timeout Specify timeout period for connection with Domain Controller 5 120 Domain Controller Server1 Enable or disable Domain Controller 1 5 7 Enable Server Address1 Specify IP address of Domain Controller 1 5 8 Blank Domain...

Page 90: ... 19 ASCII characters excluding blank quotation ampersand question mark equal sign and can be used 4 Privileges are defined as follows Administrator User who has administrator right All operations are allowed Operator User who can operate the machine Session management license registration remote KVM media configuration and update are not allowed User General user Viewing IPMI information only is a...

Page 91: ...Blank To 2 Select Enable Disable of To 2 1 Disable To 2 E Mail Address Specify the mail address of To 2 2 3 Blank To 3 Select Enable Disable of To 3 1 Disable To 3 E Mail Address Specify the mail address of To 3 2 3 Blank From Specify the mail address of From 3 Blank Reply To Specify the mail address of Reply To 3 Blank Subject Specify the Subject 4 Blank SMTP Server SMTP Server Specify the SMTP S...

Page 92: ... sending an alert by mail 10 1 When Mail Alert is enabled at least one address should be enabled 2 Can be specified only when To X is set to Enable 3 Up to 255 characters including alphanumeric hyphen underscore period and at mark can be used 4 Up to 63 alphanumeric characters excluding and can be used 5 Up to 255 alphanumeric characters hyphen and period can be used for full domain name or IP add...

Page 93: ...y receiver 5 0 0 0 0 Alert Reciever3 Enable or disable tertiary receiver 4 Disable IP Address3 Specify the IP Address of tertiary receiver 5 0 0 0 0 Alert Level Alert Level Specify the kind of event to alert Error Warning Error When Error is detected in each sensor type the alert is sent to the checked address Error Warning When Error or Warning is detected in each sensor type the alert is sent to...

Page 94: ...or Relative Absoluite Relative Keyboard Language Select a keyboard language Japanese JP English US French FR German DE English US Remote Media Encryption Enable or disable encryption Enable Remote CD DVD No Encryption Specify the port number of remote CD DVD port when encryption is disabled 1 5120 Remote USB Memory No Encryption Display the port number of remote USB memory when encryption is disab...

Page 95: ...PU Throttling Shows Current Maximum Minimum Average CPU throttling rate 2 Memory Throttling Shows Current Maximum Minimum Average memory throttling rate 2 3 Configuration Aggressive Mode Enable or disable Aggressive Mode Disable Power Threshold Pa Specify power threshold in Aggressive Mode Allowable range is between AAA and Operating power at maximum configuration Watt 4 5 Operating power at maxim...

Page 96: ... of cores to be disabled Allowable values are between 0 and Number of maximum cores 1 8 0 1 These values are reference purpose only Each value might be different from the actual value which depends on your precise server configuration 2 Technology that decreases frequency or duty cycle of clock and suppresses power consumption 3 This item is not displayed when the system does not support this func...

Page 97: ...anged to from Overwrite oldest SEL all log records in the SEL Repository are cleared 2 Disabling Platform Event Filter also disables SNMP alert 3 When BMC can be managed directly from NEC ESMPRO Manager Ver 5 4 or later this item must be set to Enable If it is set to Enable Authentication Key is required 4 Can be specified only when ESMPRO Management is set to Enable 5 This Authentication key is u...

Page 98: ... for at least two minutes before shutting down the system rebooting the system or performing any switch operation 2 6 Initializing BMC If you select BMC Initialization on the main menu the confirmation message below appears Confirmation message Initialization ESC key Aborts processing and returns to the main menu Enter key Initializes BMC configuration settings and restores the default value excep...

Page 99: ...s Do not use Flash FDD to back up data Flash FDD can be used to save temporary data 3 1 1 Compensation for recorded data NEC does not pay compensation for data recorded on Flash FDD even if the data is lost 3 1 2 Handling Flash FDD Flash FDDs are consumables If Flash FDD causes an error exchange to a new Flash FDD Do not turn off the server while the access LED of Flash FDD is blinking Flash FDD c...

Page 100: ...l feature is available for the following OSs OSs that support the power control feature Windows Server 2008 Standard RTM SP2 or later Windows Server 2008 Enterprise RTM SP2 or later Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise Windows Server 2012 Standard Windows Server 2012 Datacenter Red Hat Enterprise Linux 5 9 or later x86 Red Hat Enterprise Linux 5 9 or later EM64T Red Ha...

Page 101: ...e appears on the POST screen Press Ctrl M or Enter to run LSI Software RAID Configuration Utility 1 In the above figure x of LSI Software RAID Configuration Utility Verx xx indicates the utility version 2 mm dd yyyy indicates the date when the utility was created 3 z of BIOS Version z zz zzzzzzzz indicates the version of the LSI Software RAID BIOS LSI Software RAID Configuration Utility Ver x xx m...

Page 102: ...atures 5 1 1 Exiting the LSI Software RAID Configuration Utility On the TOP menu of the LSI Software RAID Configuration Utility press Esc key Choose Yes to exit the utility When the following message appears press Ctrl Alt Delete keys to restart the server Press CTRL ALT DEL To Reboot The System Yes No Exit ...

Page 103: ...he RAID Controller Sel Adapter Select an adapter zRebuild Rate 30 zChk Const Rate 30 zFGI Rate 30 zBGI Rate 30 zDisk WC Off zRead Ahead On zBios State Enable zCont on Error Yes zFast Init Enable zAuto Rebuild On zAuto Resume Enable zDisk Coercion 1 GB zFactory Default Reset to the default values Virtual Drive Operate a Virtual Drive Virtual Drives Select a Virtual Drive when multiple Virtual Drive...

Page 104: ...spare disk for auto rebuilding Force Online Forcibly place a Hard Disk Drive online Change Drv State Forcibly place a Hard Disk Drive in the Virtual Drive offline Cancel the setting of a hot spare Hard Disk Drive Device Properties View the Hard Disk Drive information Device Type Device type Capacity Capacity Product ID Model Revision No Revision number Link Speed Link speed Rebuild Perform rebuild...

Page 105: ...ate a new configuration choose Configure and then New Configuration from the TOP menu Management Menu To add a configuration choose Configure and then View Add Configuration Important When a configuration is created by choosing New Configuration the existing configuration data is cleared To add configuration data to the existing configuration choose View Add Configuration Note When Easy Configurat...

Page 106: ... New Configuration ARRAY SELECTION MENU screen appears 4 Use the arrow keys to move the cursor to the hard disk drive to be configured as an array disk and then press Space key The selected hard disk drive status changes from READY to ONLINE ONLINE A00 00 ONLINE A00 01 PORT 0 1 New Configuration ARRAY SELECTION MENU READY READY PORT 0 1 New Configuration ARRAY SELECTION MENU ...

Page 107: ... key to create a virtual drive The Virtual Drive s Configured screen is displayed The following screen shows an example of RAID1 consisting of two hard disk drives xxx xxxGB indicates the capacity of the virtual drive Units MB Size xxxxxxMB DWC Off RA On Accept SPAN NO RAID 1 Virtual Drive 0 Virtual Drive s Configured VD RAID Size Stripes StripeSz Status 0 1 xxx xxxGB 2 64 KB ONLINE SPAN 1 A 0 Sel...

Page 108: ...s Specify the units of the virtual drive capacity specified by Size MB GB or TB 3 Size Specify the virtual drive capacity Up to eight virtual drives can be created The capacity of the virtual drive for RAID10 cannot be specified 4 DWC Specify the disk write cache Parameter Description Off Write through On Write back Recommended On write back is recommended for this server but note that cache data ...

Page 109: ...ives screen use the arrow keys to move the cursor to the virtual drive to be initialized and then press the space key The virtual drive is selected 14 Press F10 key 15 To start the initialization of the selected virtual drive choose Yes at the initialization confirmation message The initialization completes when the Completed progress bar on the Init Of VD Is In Progress screen reaches 100 Press E...

Page 110: ... the TOP menu The Rebuild PHYSICAL DRIVES SELECTION MENU screen appears 4 Move the cursor to a hard disk drive indicated by FAIL and then press the space key to select it The FAIL of the selected drive turns pink 5 Press F10 key after selecting the hard disk drive 6 To start the rebuilding the selected drive choose Yes at the confirmation message Rebuilding completes when the Completed progress ba...

Page 111: ... hot spare and then turn on the server 2 Run the LSI Software RAID Configuration Utility 3 From the TOP menu choose Objects and then Physical Drive The Objects PHYSICAL DRIVE SELECTION MENU screen appears 4 Move the cursor to the hard disk drive to be used as a hot spare drive and then press Enter key 5 Choose Make HotSpare 6 When you choose Yes at the confirmation message the indication of the ha...

Page 112: ...e hot spare setting choose Objects and then Physical Drive from the TOP menu Move the cursor to the hard disk drive to cancel the hot spare setting press Enter key and then select Change Drv State If two or more hard disk drives with the same capacity are assigned as a hot spare drive rebuilding is executed from the drive that has a smaller port number ONLINE A00 00 ONLINE A00 01 PORT 0 1 Objects ...

Page 113: ...are RAID Configuration Utility 2 Choose Check Consistency from the TOP menu The Virtual Drives screen appears 3 Move the cursor to the hard disk drive to be checked for consistency and then press the space key to select it The virtual drive is selected 4 Press F10 key 5 To start the Consistency Check choose Yes at the confirmation message The Consistency Check completes when the Completed progress...

Page 114: ...d then Virtual Drive from the TOP menu Move the cursor to the virtual drive to be deleted and then press Delete key When the confirmation message Want To Delete A VD appears choose Yes 2 Force Online Forcibly places a failed hard disk drive online From the TOP menu choose Objects and then Physical Drive Select the drive to be placed online and then choose Force Online 3 Rebuild Rate Specifies the ...

Page 115: ...AID Controller RAID Controller Virtual disk Logical Drive Logical Drive Array Disk Array Disk Array Physical drive Physical Device Physical Device Tips raidcmd is a command provided by the Universal RAID Utility For details see Universal RAID Utility User s Guide 2 Numbering The numbers indicating RAID controller information differ between the LSI Software RAID Configuration Utility and Universal ...

Page 116: ...iority Rebuild Rate LSI Software RAID Configuration Utility 0 to 7 Low 15 to 100 High 8 to 14 Middle Consistency Check priority Chk Const Rate LSI Software RAID Configuration Utility 0 to 7 Low Values to be set when changing the level with the Universal RAID Utility Item Selection levels of the Universal RAID Utility Setting values High 20 Middle 10 Rebuild priority Rebuild Rate LSI Software RAID ...

Page 117: ...ical Drive Logical Drive Drive group Disk Array Disk Array Drive Physical Device Physical Device Tips raidcmd is a command provided by the Universal RAID Utility For details refer to Universal RAID Utility User s Guide 2 Numbering The numbers indicating RAID Controller information differ between the WebBIOS and Universal RAID Utility as shown in the table below For details about the differences se...

Page 118: ...e display levels for the Universal RAID Utility Item Setting values of the LSI Software RAID Configuration Utility Display levels of the Universal RAID Utility 80 to 100 High 31 to 79 Middle Rebuild priority 0 to 30 Low 80 to 100 High 31 to 79 Middle Patrol Read priority 0 to 30 Low 80 to 100 High 31 to 79 Middle Consistency Check priority 0 to 30 Low Values to be set when changing the level with ...

Page 119: ... shown in Chapter 2 6 2 Menus of EXPRESSBUILDER 4 Autorun Menu appears Internal Flash Memory optional EXPRESSBUILDER can be started from Internal Flash Memory when Internal Flash Memory is installed on the server Note Copy the data of EXPRESSBUILDER to Internal Flash Memory first For details see 4 Internal Flash Memory in Chapter 2 6 3 Utilities Provided by EXPRESSBUILDER Confirm that the EXPRESSB...

Page 120: ...ion Use the upper and lower arrow keys to move the cursor and then press Enter key to choose it OS installation is selected if no key is pressed Home Menu shown in 2 Home Menu appears when choosing OS installation Tool Menu shown in 3 Tool Menu appears when choosing Tool menu Normal mode The screen appears on the display Choose this mode usually You can operate EXPRESSBUILDER remotely by using BIO...

Page 121: ...alling the OS choose Manual Selection in Step 1 of Setup b Utilities Starts a utility provided by EXPRESSBUILDER See Chapter 2 6 3 Utilities Provided by EXPRESSBUILDER for details c Versions Displays software and driver versions in EXPRESSBUILDER d Exit Closes EXPRESSBUILDER and then shut down or restart the server 3 Tool Menu Return to the previous menu Test and diagnostics The system diagnostics...

Page 122: ...manuals or install bundled software using Autorun Menu Adobe Reader is required to view or print manuals Integrated Installation You can easily install Starter Pack or applications using this feature Log on the system with the built in Administrator to use this feature If you want to uninstall the applications or install individually choose Applications ...

Page 123: ...ure only for utilities provided by NEC Note Do not run the file provided the third party 4 Internal Flash Memory only on disc Manages Internal Flash Memory with the following commands a Check the status Checks whether Internal Flash Memory is installed and accessible POST message will be changed depending on the result of this command The commands 4 b and 4 c below can be run when Internal Flash M...

Page 124: ...sh drive in a remote console The optional license for remote management N8115 04 is required to use this feature A USB mass storage device Remote FD Remote CD DVD Remote USB Memory or Virtual Flash is virtually connected to enable this feature Notice of N8115 04 Remove KVM and Media License When N8115 04 is applied to the server more than one removable drives other than the actual drive are displa...

Page 125: ... R110f 1E T110f E Maintenance Guide 125 Chapter 2 Useful Features 8 NEC ESMPRO 8 1 NEC ESMPRO Agent for Windows For details of NEC ESMPRO Agent for Windows see NEC ESMPRO Agent Installation Guide Windows in EXPRESSBUILDER or its help ...

Page 126: ... Features 8 2 NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server To use these features install the bundle software for the server such as NEC ESMPRO Agent For details see NEC ESMPRO Manager Installation Guide or online help ...

Page 127: ...onfigurations to this server s BMC For details see BMC Configuration User s Guide in EXPRESSBUILDER 8 5 NEC ExpressUpdate Agent NEC ExpressUpdate Agent enables you to manage and update the versions of the firmware and software installed in this server You can install the downloaded packages easily by using NEC ExpressUpdate For details see NEC ExpressUpdate Agent Installation Guide in EXPRESSBUILD...

Page 128: ...n collect the server information Product Info for maintenance by using this utility 9 1 Usage Run the stdclct collect exe contained in the installation folder of this utility This utility is usually installed to the C ezclct folder The log folder is created in the stdclct folder and Product Info is stored in a compressed zip file Tips Log on to Windows with an account that has an administrator pri...

Page 129: ...D 0 1 5 6 N8103 152 RAID Controller 1GB RAID 0 1 5 6 N8103 160 RAID Controller 1GB RAID 0 1 5 6 N8103 171 RAID Controller 0MB RAID 0 1 See Installation Guide Windows for installation See Universal RAID Utility User s Guide in the attached EXPRESSBUILDER for more information 10 1 Easy Configuration Feature You cannot use Easy Configuration with LSI Embedded MegaRAID 10 2 Creating Logical Drive of R...

Page 130: ...0f 1E T110f E Maintenance Guide 130 Chapter 2 Useful Features 11 Express Report Service Express Report Service HTTPS For details about Express Report Service Express Report Service HTTPS see Express Report Service Express Report Service HTTPS Installation Guide in EXPRESSBUILDER ...

Page 131: ...MG Express5800 T110f S R110f 1E T110f E Maintenance Guide 131 Chapter 2 Useful Features 12 Express Report Service MG For details about Express Report Service MG see Express Report Service MG Installation Guide in EXPRESSBUILDER ...

Page 132: ...rror Message Shows a list of error messages for errors detected by the power on self test POST 2 List of Windows Event Logs Shows a list of Windows event logs 3 Accessing Data for Electrical Power Temperature and Processor Utilization Describes how to check power consumption in watts intake temperature and logical processor utilizations ...

Page 133: ...d ERROR AE81 DIMM1 with error is enabled AE02 DIMM2 has been disabled Press F1 to resume F2 to setup The message indicates that DIMM1 and DIMM2 have failed and that DIMM1 has been forcibly started up The next table lists the error messages and the actions to solve the problem Tips Write down the displayed messages and the beep code before contacting your sales representative The messages are usefu...

Page 134: ...ted CPU detected An unsupported CPU was detected 9E80 Forced to use CPU with error A CPU error occurred Contact your sales representative AB00 Memory not detected No valid memory is installed Check if the memory modules are properly installed If the same error is displayed consecutively contact your sales representative AE01 DIMM1 has been disabled A memory error occurred DIMM1 has been disabled A...

Page 135: ...f E A PCIe bus connection failure was detected in PCI slot 1 B212 PCI Slot 2 PCIe Link Failure Express5800 T110f S T110f E A PCIe bus connection failure was detected in PCI slot 2 B213 PCI Slot 3 PCIe Link Failure Express5800 T110f S T110f E A PCIe bus connection failure was detected in PCI slot 3 B214 PCI Slot 4 PCIe Link Failure Express5800 T110f S T110f E A PCIe bus connection failure was detec...

Page 136: ...ring temperature sensor reading An error occurred while reading the temperature sensor Contact your sales representative C011 System Temperature out of the range A temperature abnormality was detected A cooling fan has a failure or is clogged by dusts Contact your sales representative C020 The error occurred during voltage sensor reading An error occurred while reading the voltage sensor C021 Syst...

Page 137: ...ion could not be obtained Turn off the power and restart the server If the error is detected again contact your sales representative C201 Memory Configuration change is detected The memory configuration has changed since the previous startup When Check previous system Config is enabled in server of the BIOS settings this message appears if the configuration was changed since the previous startup I...

Page 138: ...s representative 1 5 2 1 No processor in the server Make sure that the processor is correctly installed If the processor is installed correctly contact your sales representative 1 An error occurred during the POST processing Contact your sales representative 2 Updated BIOS data was detected Wait until BIOS update completes 3 Reading or running the BIOS executable module failed Contact your sales r...

Page 139: ...ppropriate action for each error No Available Memory in System No available memory in the server Make sure that the memory is correctly installed Error Pause in POST An error occurred during POST Check the error message which appears on screen and take the appropriate action for each error Entering BIOS SETUP MENU Running BIOS SETUP MENU This message disappears when SETUP operation is completed Wa...

Page 140: ...ss5800 R110 f 1E An uncorrectable error occurred in PCI slot xx Install the PCI boards correctly If the error is detected again contact your sales representative PCI Express Uncorrectable Error 1 An uncorrectable device error occurred in PCI Express Contact your sales representative DIMM x Correctable Error x 1 4 A correctable memory error occurred in DIMM x The error was corrected If the same err...

Page 141: ... Critical VBAT Upper Critical A voltage abnormality was detected Contact your sales representative Baseboard Temperature1 Lower Non Critical Baseboard Temperature1 Upper Non Critical Baseboard Temperature1 Lower Critical Baseboard Temperature1 Upper Critical Baseboard Temperature2 Lower Non Critical Baseboard Temperature2 Upper Non Critical Baseboard Temperature2 Lower Critical Baseboard Temperatu...

Page 142: ...cted A power supply unit abnormality occurred Power Supply1 AC Lost Power Supply2 AC Lost AC input of a power supply unit was abnormality Make sure that the power cord is plugged in If this does not resolve the problem contact your sales representative Processor Missing No CPU is installed Contact your sales representative Processor Thermal Trip The power was forcibly turned off due to a CPU tempe...

Page 143: ...ware Image execution Failed Node Manager Firmware Flash Erase Error Node Manager Firmware Flash Corrupted Node Manager Internal Error Node Manager can t communicate BMC Node Manager Manufacturing Error Node Manager Persistent Storage Integrity Error Abnormality in Node Manager occurred Drive 0 Fault Drive 1 Fault Drive 2 Fault Drive 3 Fault Drive 4 Fault Drive 5 Fault Drive 6 Fault Drive 7 Fault O...

Page 144: ...tem FAN3 Lower Non Critical System FAN4 Lower Non Critical System FAN5 Lower Non Critical System FAN6 Lower Non Critical System FAN7 Lower Non Critical System FAN8 Lower Non Critical System FAN9 Lower Non Critical System FAN10 Lower Non Critical System FAN11 Lower Non Critical System FAN12 Lower Non Critical A fan alarm was detected A cooling fan has a failure or is clogged by dusts Contact your s...

Page 145: ...down Check to make sure the network cable is properly connected 4 When installing an OS running an OS for the first time or applying Starter Pack If the message appears upon system startup or upon applying Starter Pack there is no problem in system operation e1rexpress Warning Intel R Ethernet Server Adapter I340 T2 xx Network is disconnected 27 Upon system startup or upon applying Starter Pack If...

Page 146: ...llation The event may be registered at logon This event does not affect system operation Microsoft Windows DistributedCOM Error The server xxxxxxxx xxxx xxxx xxxx xxxxxxxxxxxx did not register with DCOM within the required timeout 10010 Upon OS Installation Go to the following Microsoft website for details http support microsoft com kb 956479 Microsoft Windows WinRM Warning The WinRM service is no...

Page 147: ...ork Card with network address 0x50E549A98325 The following error occurred 0x79 Your computer will continue to try and obtain an address on its own from the network address DHCP server 1001 When installing an OS applying Starter Pack If it is not an event occurs will continue there is no problem with system operation Microsoft Windows Hyper V VMMS Warning Auto generating a self signed certificate f...

Page 148: ...4 C0 A 0010 03 01 00 00 00 00 00 00 0018 00 00 00 00 00 08 2D 00 0020 00 00 00 00 00 00 00 00 0028 B7 27 04 00 00 00 00 00 0030 FF FF FF FF 06 00 00 00 yyyy 0038 40 00 00 00 00 00 00 00 0040 00 00 06 12 08 00 00 10 0048 00 00 00 00 3C 00 00 00 0050 00 00 00 00 80 A2 BA 86 o 0058 00 00 00 00 08 B0 BD 86 0060 00 00 00 00 00 00 00 00 0068 00 00 00 00 00 00 00 00 0070 00 00 00 00 00 00 00 00 0078 00 0...

Page 149: ...22 At system startup The event shown above is logged at system startup if a team is configured however there is no problem in operation of LAN driver Microsoft Windows WMI Warning A provider BnxWmiProvider has been registered in the Windows Management Instrumentation namespace ROOT BrcmBnxNS to use the LocalSystem account This account is privileged and the provider may cause a security violation i...

Page 150: ...ncorrect 12289 When you import a transportable shadow copy to another server that has a floppy disk drive while operating Windows Server 2008 R2 Go to the following Microsoft website for details http support microsoft com kb 2003968 en us Applications and Services Logs Microsoft Windows Kernel EventTracing Admin Microsoft Windows Kernel EventTracing Error Session failed to start with the following...

Page 151: ...led through the registry It is inactive for all disk drives 5 Upon OS Installation This event does not affect system operation VDS Dynamic Provider Error The provider failed while storing notifications from the driver The Virtual Disk Service should be restarted hr 80042505 10 Upon OS Installation Go to the following Microsoft website for details http support microsoft com kb 948275 en us e1rexpre...

Page 152: ...llation This event log does not affect system operation unless it occurs often Service Control Manager Error The Parallel port driver service failed to start due to the following error The service cannot be started either because it is disabled or because it has no enabled devices associated with it 7000 Upon OS Installation This event does not affect system operation Microsoft Windows HttpEvent E...

Page 153: ...dows Management Instrumentation namespace ROOT InterOp to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests 63 Applying Starter Pack This event does not affect system operation EvntAgnt Error processing registry parameters Extension agent terminating 1020 Upon OS Installation This event does not...

Page 154: ... Data 000001DCh Below is the sample file created by using Visual Basic Script e g Power vbs Start Script Option Explicit Prepare for IPMI Driver Dim osvc oclass Dim oinstance oipmi set osvc getobject winmgmts root wmi set oclass osvc get microsoft_ipmi for each oinstance in osvc instancesof microsoft_ipmi set oipmi oinstance next Format the IPMI command request Dim oinparams set oinparams oclass m...

Page 155: ...oinstance in osvc instancesof microsoft_ipmi set oipmi oinstance next Get SDR Repository Info Dim oinparams set oinparams oclass methods_ requestresponse inparameters Get SDR Repository Info oinparams networkfunction ha oinparams lun 0 oinparams responderaddress h20 oinparams command h20 oinparams requestdatasize 0 Fire IPMI Command Dim outparams Dim i RecordCount set outparams oipmi execmethod_ r...

Page 156: ...ms requestdata array rv_ls rv_ms rc_ls rc_ms 20 14 oinparams requestdatasize 6 set outtmp oipmi execmethod_ requestresponse oinparams units1 outtmp ResponseData 3 Select Case outtmp ResponseData 4 case 0 units2 unspecified case 1 units2 degrees C case 6 units2 Watts case else units2 Refer to IPMI Specification Type 0x _ hex outtmp ResponseData 4 End Select Get Sendor Reading Dim sensorData rawData...

Page 157: ...ams networkfunction ha oinparams lun 0 oinparams responderaddress h20 oinparams command h23 oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 48 idlength oinparams requestdatasize 6 set outsdridstring oipmi execmethod_ requestresponse oinparams tmpMessage ID String For j 3 to idlength 2 tmpMessage tmpMessage Chr outsdridstring ResponseData j Next WScript Echo tmpMessage End Sub End Script Execut...

Page 158: ...er AddEnum _ objWMIService Win32_PerfFormattedData_PerfOS_Processor objectSet objRefresher Refresh Dim first first true Do For each intProcessorUse in objProcessor If first Then If intProcessorUse Name _Total Then first false End If else Wscript Echo Proc intProcessorUse Name _ PercentProcessorTime _ intProcessorUse PercentProcessorTime End If Next Wscript Sleep 30 1000 sleep 30 1000ms objRefreshe...

Page 159: ...st value 0x32 7 0 In the example above power consumption 0x0132 hexadecimal 306 decimal watts Tips Power consumption readings may not be acquired depending on the power supply configuration of the server In such cases either of the following messages is displayed Unable to send RAW command channel 0x0 netfn 0x3e lun 0x0 cmd 0xb rsp 0xc1 Invalid Command 3 2 2 Intake air temperature Intake air tempe...

Page 160: ...stat command provided in a Linux distribution For Red Hat Enterprise Linux 5 sysstat version rpm contains the command Execution example mpstat P ALL Execution result Linux 2 6 18 164 el5 localhost localdomain 11 17 09 17 59 30 CPU user nice sys iowait irq soft steal idle intr s 17 59 30 all 1 23 0 04 0 42 2 69 0 03 0 10 0 00 95 49 1086 42 17 59 30 0 0 42 0 00 0 58 0 76 0 00 0 00 0 00 98 24 666 34 ...

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