5. Troubleshooting
Express5800/E120g-M Maintenance Guide
30
Chapter 1 Maintenance
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Windows has been installed as "Workgroup" although the installation option was "Join the domain"
Is the LAN cable properly connected?
→
If the LAN cable is not connected, Windows is installed in workgroup setting, not in domain setting. After
the OS is started, join the domain by using Control Panel.
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The following features are installed when installing IIS in Windows Server 2008 R2 using
EXPRESSBUILDER
Windows Process Activation Service
−
Process
Model
−
Configuration
APIs
Remote Server Administration Tool
−
Role Administration Tools
−
Web Server (IIS) Tools
→
The features listed above are activated because they are required for the installation of IIS basic
features.
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The telnet service is not installed
Is the computer name 15 characters more more?
→
Follow the steps below to install the telnet service.
(1) Adjust the computer name to 14 characters or less.
(2) Click
Run
on
Start
menu.
(3) Type
tlntsvr/service
in the
Open
box, and then click
OK
.
(4) Click
Start
menu, point to
Control Panel,
click
Administrative Tools
, and then click
Services
to
confirm whether the telnet service is registered.
(5) Return the computer name to the original name (with 15 characters or more) as needed.
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Unable to run "Parameter file for Windows OS"
Is the file type associated correctly?
→
"Parameter file for Windows OS"
must be associated with Microsoft HTML Application Host. If it does
not start, follow the steps below to associate with the program.
(1) Click
Run
in
Start
menu.
(2) Type
%windir%\system32\mshta.exe/register
.
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An error message appears after the graphics accelerator driver is installed
Is in Server Core environment of Windows Server 2012 R2?
→
Ignore the message and event log recorded. This event does not affect system operation.