Auto Attendant: ________
Voice Mail: ____2999___
Meeting Hub: __________
Collaboration Hub: ____________
Doc 10-3
Quick Reference Guide Univerge Blue Desktop UC Client
Configuration
When first installed the Univerge Blue UC Client needs to
know where to connect to the Univerge Blue UC Server.
1.
In the Configuration URL enter
http://ucaas.demo01.neccloud.ca_
2.
Press Submit.
3.
If presented a choice of clusters, choose
UNIVERGECLOUD
4.
Click Connect.
Logging in
1.
Enter your username
You can also just enter username
(without domain name)
2.
Enter your password:
_________________________________
3.
Click Remember me if desired.
4.
Click Sign in.
Configuring your SMP softphone (Optional)
1.
From the UC Client click the status drop down
2.
Click Preferences.
3.
Click the Soft Media Phone tab button.
4.
Select your preferred Audio device from the list
5.
If you wish to use video, select your Video device
from the list.
6.
Click Save.
Once configured you will see a check on the Soft Media
phone icon.
Incoming Call (Toaster Pop)
The incoming call notification can be enabled / disabled in:
Preferences > Alerts > Desktop Alerts > Calls (Checkbox)
Call Control
When on a call you will see a strip like the following appear
in the UC Client.
Call Waiting
By default Univerge Blue Cloud Services allows for you to
handle 4 concurrent calls. You will hear a tone to tell you
that have a call waiting, you will also get a separate call
control strip for each call.
Call Recording (Recording a Call)
Call Recording requires additional license. Check with
administrator
From Call Control Window (Active Call), click on Call
Record Icon, a red Connected Message appears indicating
recording.
To end recording click on Call Record Icon.
Call Recording (Call Playback or File Save)
To review recorded calls clock on Call History Icon (Clock-
face)
Look for Call that has Call Record “Tape Recorder” Icon.
Click on >> for more information.
Dial pad
(only on soft phone calls)
Record the call (if allowed)
Hold / Un-hold the call
Transfer the call to another party
Hang-up the call
Swap the call to another phone.
