Univerge Cloud Services Unified Messaging User Guide
Section 3 - Session Dialog Menu Options
Log-In Conversation
Voice Mail plays “Recorded Name”
Enter your passcode followed by # key or press * to
log into a different mailbox. (Enter Password then #).
Current Voice Mail Summary is played.
Press # to continue using your mailbox or do nothing
to be disconnected.
Main Menu
To Review your Messages
Press 1
Send a Message
Press 2
To modify your Personal Options
Press 4
To re-start your session
Press 5
To modify your Call Connect options
Press 6
To disconnect
Press *
Menu - 1: Review Your Messages
To listen to your Voice Messages
Press 1
To review your Fax Message Envelope
Press 2
Note: This option is Not Supported
To return to Previous Menu
Press *
Option 1 Listen to your Voice Messages
First Saved Message received (date & time).then
(Caller ID).
Or
First Heard Message arrived (date & time) then (Caller
ID).
Message Plays
To Delete the Message
Press 7
To Mark Unheard
Press 2
To Save
Press 9
To Reply by Calling the Sender
Press 3
To Replay
Press 4
To Hear the Message Envelope
Press 5
To Forward the Message
Press 6
To Reply by Sending a Voice Message
Press 8
To Skip the Message
Press #
To Return to the Previous Menu
Press *
There are No More Messages
Menu - 2: Send a Message
Record Message at the Tone. Press # when finished
recording.
If satisfied with Message
Press #
Listen to Message
Press 2
Erase & Re-Record Message
Press 3
Continue Recording where you left off
Press 4
Cancel delivery of this message
Press *
Enter the Destination Mailbox Number
Or
Enter Distribution List ID
Followed by # Key
Or to Spell a Name
Press #
Cancel Delivery
Press *
Send Message
Press #
Modify Delivery Options
Press 1
Cancel Delivery
Press *
Mark Private
Press 1
Flag as Urgent
Press 2
Request Message Confirmation
Press 3
Specify Future Delivery
Press 4
Send Message
Press #
Return to Previous menu
Press *
Menu - 4: Modify your Personal Options
Notification Options
Press 1
Administrative Options
Press 2
Greetings
Press 3
Outcall Notification Schedule
Press 4
Fax Options
Press 5
Return to Previous Menu
Press *
Unified Messaging Users
Settings > Messages
Menu - 5: Re-Start your Session
Logs Out and begins new session.
Menu - 6: Call Connect Options
To Direct Calls to Mailbox
Press 1
Modify Follow Me Options
Press 2
To Direct Calls to or Modify For:
Office Telephone Number
Press 3
Mobile Telephone Number
Press 4
Home Telephone Number
Press 5
Other Telephone Number
Press 6
Temporary Telephone Number
Press 7
Unified Messaging Users
Settings > Call Connect