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Leaving a Message
54
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IntraMail Features
DSX Feature Handbook
Leaving a Message
Description
An extension user or outside caller can leave a voice message in a co-worker’s mailbox if that extension is
busy, unanswered, or in Do Not Disturb. Leaving a voice message is a handy and ef
fi
cient way to communi-
cate with co-workers that avoids post-it notes, message pads, and unnecessary email.
Additional Options While Leaving a Message
The following chart shows the additional dialing options a caller may have while
listening to the mailbox
greeting
prior to leaving a message. What happens depends on the setting of the Next Call Routing and Dial-
ing Option options.
Leave a voice message in a mailbox from inside or outside the company.
Dialing Options While Leaving a Message
Next Call
Routing Mailbox
Dialing Option
Digit
Dialed
Action
Outside Call
Intercom Call
Unde
fi
ned
No
0
Caller hears, “
That is an invalid entry
,” and the
greeting repeats.
1-9
#
IntraMail hangs up.
*
Caller skips greeting and can immediately start
recording.
1-16 (valid Call
Routing Mailbox)
No
0
Caller follows 0 action
in Next Call Routing
Mailbox.
Caller hears, “
That is
an invalid entry
,” and
the greeting repeats.
1-9
Caller hears, “
That is an invalid entry
,” and the
greeting repeats.
#
Caller routes to the
Next Call Routing
Mailbox and hears its
Instruction Menu.
IntraMail hangs up.
*
Caller skips greeting and can immediately start
recording.
1-16 (valid Call
Routing Mailbox)
Yes
0
Caller follows key’s
action in Next Call
Routing Mailbox.
Caller hears, “
That is
an invalid entry
,” and
the greeting repeats.
1-9
#
Caller routes to the
Next Call Routing
Mailbox and hears its
Instruction Menu.
IntraMail hangs up.
*
Caller skips greeting and can immediately start
recording.
Summary of Contents for DSX Series
Page 12: ...Telephone Illustrations 8 Introduction DSX Feature Handbook ...
Page 93: ......