4-8 Maintenance and Troubleshooting
Table 4-1 Problems and Solutions
Problem
Symptom
Solution
CD-ROM
malfunction
System power not on.
1. Turn system power on.
Disc tray does not open.
1. System power not on. Turn system
power on.
2. System power failed. Insert about an
inch of a straightened paper clip into the
emergency eject hole, until the tray
opens.
Cannot access CD-ROM
reader.
1. Check that the CD-ROM driver
software is loaded and not corrupted.
2. Check signal and power connections
between the reader, system board, and
power supply.
3. Check the master/slave jumper
settings.
4. Check the IDE cable. Replace as
necessary.
5. Check the power supply. Replace as
necessary.
6. Check the system board. Replace as
necessary.
No sound from CDs.
1. Check that speaker power is on and
volume is adjusted.
2. Check audio software settings.
3. Check the CD disc.
4. Check the CD-ROM drive audio
cable. Replace as necessary.
5. Replace the CD-ROM reader.
6. Replace the system board.
Zip drive
malfunction
System power not on
1. Turn system power on.
Cannot access Zip drive.
1. Check that the Zip drive driver
software is loaded and not corrupted.
2. Check signal and power connections
between the Zip drive, system board,
and power supply.
3. Check the master/slave jumper
settings.
Summary of Contents for Direction T-Series
Page 8: ...Contents ix...
