Getting Services and Support 7-9
NEC CSD Technical Support
Services
NEC CSD also offers direct technical support through its
Technical Support.
Direct assistance is available 24 hours a day, seven days a
week. Call NEC CSD Technical Support, toll free, at
1-888-632-2678
(U.S. and Canada only).
Free technical support for hardware is limited to the length of
the standard warranty. Software support for pre-loaded
software is limited to 90 days from the time of the first call to
NEC CSD Technical Support. Get software support after the
initial 90 days or hardware support after the warranty period
for a fee.
Please have available your system’s name, model number,
serial number, and as much information as possible about
your system’s problem before calling.
For assistance outside the U.S. and Canada, please contact
your local NEC CSD sales provider.