7-8 Getting Services and Support
Email/Fax Technical Support
Service
NEC CSD Technical Support offers technical support by
email over the Internet network if you have a modem. The
Internet address is:
You can also fax technical questions to NEC CSD Technical
Support if you have access to a fax machine or fax/modem.
The fax number is:
(978) 635-4100
When using the email or fax support service, you should
include the following words in the subject field for prompt
response from the appropriate technical person:
Desktop (desktop or minitower systems)
Monitor
CD-ROM drive
Printer
Notebook.
You should provide as much specific information about your
questions as possible. Also, if you are sending a fax, please
include your voice telephone number and your fax number
with the question. You will receive a response to your
questions within one business day.