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NDUSTRIA™ Infrared Electric Manual

12

SECTION 7: WARRANTY

Limited Express Warranty
NDUSTRIA Infrared Heaters
RESIDENTIAL INSTALLATION USE:
LIMITED ONE (1) YEAR PARTS WARRANTY

NDUSTRIA warrants all parts of the infrared heaters 
to be free from defects in workmanship and materials 
for normal residential use and maintenance for one (1) 
year from the date of purchase by the original con-
sumer. 

COMMERCIAL INSTALLATION/USE:
LIMITED ONE (1) YEAR PARTS WARRANTY

NDUSTRIA warrants all parts (excluding the emitter 
lamp) of the infrared heater to be free from defects in 
workmanship and materials for normal commercial 
use and maintenance for one (1) year from the date of 
purchase.

NDUSTRIA warrants the emitter lamp of the infrared 
heater to be free from defects
in workmanship and materials for normal commercial 
use and maintenance for one (1) year from the date of 
purchase.
The Limited Warranties described above apply only
when the Infrared Heater is installed and operated per 
NDUSTRIA installation and operating instructions for 
normal use.

EXCEPTIONS

The Limited Warranty does not cover normal mainte-
nance—NDUSTRIA recommends that regular in-
spection/maintenance be performed according to the 
Installation and Operation Manual. Additionally, labor 
charges, diagnostic charges, transportation charges 
for replacement parts, replacement of the bulb, or 
any other service calls/repairs are not covered by this 
Limited Warranty. It also does not cover any portion 
or component of the system that is not supplied by 
NDUSTRIA, regardless of the cause of failure of such 
portion or component.

CONDITIONS FOR WARRANTY COVERAGE

• Unit must be operated according to NDUSTRIA op-
erating instructions included with the unit and cannot 
have been subjected to accident, alteration, improper 
repair, neglect or misuse, or an act of God (such as a 
fl ood)
• Installation must be according to NDUSTRIA instruc-
tions
• Rating plate has not been altered or removed
• Unit is not operated in a corrosive environment
• Performance cannot be impaired by use of any prod-
uct not authorized by NDUSTRIA or by any adjust-

ment or adaptations to components
• Damage has not been a result of inadequate wiring 
or voltage conditions, use during brown-out condi-
tions, or circuit interruption.

DURATION OF WARRANTY & REGISTRATION

The warranty begins on the date of purchase by the 
original consumer. The consumer must register at 
[email protected] within 90 days of purchase. The 
consumer must retain a receipted bill of sale as proof 
of warranty period. Without this proof, the express 
warranty begins on the date of shipment from
the factory. 

REMEDY PROVIDED BY THE LIMITED EXPRESS 
WARRANTY

The sole remedy under the Limited Warranty is re-
placement of the defective part. If replacement parts 
are required within the period of this warranty, NDU-
STRIA replacement parts shall be used; any warranty 
on the replacement part(s) shall not affect the applica-
ble original unit warranty.
Labor to diagnose and replace the defective part is 
not covered by this Limited Express Warranty. If for 
any reason the replacement part/product is no lon-
ger available during the warranty period, NDUSTRIA 
shall have the right to allow a credit in the amount of 
the current suggested retail price of the part/product 
instead of providing repair or replacement.

LIMITATION OF LIABILITY

1. There are no other express or implied warranties. 
NDUSTRIA makes no warranty of merchantability.
We do not warrant that the unit is suitable for any 
particular purpose or can be used in buildings or 
rooms of any particular size or condition except as 
specifi cally provided in this Installation and Operation 
document. There are no other warranties, express or 
implied, which extend beyond the description in
this document.
2. All warranties implied by law are limited in duration 
to the one-year term of the Parts Warranty. Your exclu-
sive remedy is limited to the replacement of defective 
parts. We will not be liable for any consequential or 
incidental damages caused by any defect in this unit.
3. This warranty gives you specifi c legal rights and you 
may also have other rights which vary from state to 
state, Some states do not allow limitation on how long 
an implied warranty lasts or do not allow the exclusion 
or limitation of incidental or consequential damages, 
so the above limitations or exclusions may not apply to 
you.
4. No warranties are made for units sold outside the 
continental United States and Canada. Your distributor 

Summary of Contents for NEL-15B

Page 1: ...7900 www ndustria com P N NDEL400NA Orig 3 21 2021 Ndustria Infrared Wall Mounted Electric Heater Installation Operation Service Manual NOT FOR USE IN HAZARDOUS OR EXPLOSIVE ATMOSPHERES FOR INDOOR OUT...

Page 2: ......

Page 3: ...B G RM Only 7 3 3 2 Remote Control Functionality optional 7 3 4 Electrical Installation for Models NEL 30 B G and NEL 60 B G 7 SECTION 4 MAINTENANCE SERVICE 8 4 1 Cleaning 8 4 2 Replacing Emmiter Lam...

Page 4: ......

Page 5: ...electric heating equipment Read this manual carefully before installation opera tion or service of this equipment This heater is designed for indoor outdoor commer cial industrial use or outdoor resi...

Page 6: ...se heater as support for a ladder or other access equipment and never hang or suspend any thing from heater To ensure there is adequate air circulation around the heater To ensure the heater is placed...

Page 7: ...t when in use Do not insert or allow foreign objects to enter any ventilation or exhaust opening When cleaning heater make sure power is off Be sure heater and or emitter are cool before handling Ensu...

Page 8: ...lastics paper flour dust straw hay furniture kerosene lighter fluid etc Specified minimum clearances from front sides bottom and back of unit must be met Do not cover obstruct or block heater air inta...

Page 9: ...ents Follow local and national electrical code requirements 3 2 2 Ceiling Mounted Installation 1 Heater cannot be installed facing directly down Note the minimum and maximum mounting angles in Figure...

Page 10: ...ower 3 Turn heater OFF when not in use by pushing switch to O position It is recommended to wall mount heaters However ceiling mounting is acceptable provided the folowing conditions are met DO NOT po...

Page 11: ...s ON on remote To turn heater off press OFF on remote 3 4 Electrical Installation for Models NEL 30 B G and NEL 60 B G Use a ground fault protection device 1 Supply voltage must correspond to the volt...

Page 12: ...haust opening 4 1 Cleaning When cleaning heater or replacing emitter follow these steps 1 Turn power OFF and allow heater to cool completely before cleaning 2 Remove the wire guard and carefully wipe...

Page 13: ...e aluminum emitter clips freeing the wire connector system 6 Carefully remove the silicone terminal connectors from the ends of the emitter Be careful not to break the emitter terminal end inside the...

Page 14: ...Hazard Keep all persons especially children away from heater Do not touch any part of the heater Heater is very hot Fire Hazard Keep all flammable objects liquids and vapors the minimum required clea...

Page 15: ...in cm NEL 15B 6 6 3 25 63 5 4 10 2 5 12 7 NEL 15G 6 6 3 25 63 5 4 10 2 5 12 7 NEL 15B RM 6 6 3 25 63 5 4 10 2 5 12 7 NEL 15G RM 6 6 3 25 63 5 4 10 2 5 12 7 NEL 30B 8 8 4 35 88 9 4 10 2 5 12 7 NEL 30G...

Page 16: ...been a result of inadequate wiring or voltage conditions use during brown out condi tions or circuit interruption DURATION OF WARRANTY REGISTRATION The warranty begins on the date of purchase by the...

Page 17: ...use war government restrictions strikes fire flood or other acts of God HOW TO OBTAIN WARRANTY SERVICE OR PARTS If you have a warranty claim or service question contact NDUSTRIA 100 Seven Mile Rd NW C...

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