NCR RealPOS User Manual Download Page 13

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Send GS1 DataBar14 as EAN13 Tag Data.........................................................6-7

Terminal Coupon Interface Parameters.....................................................................6-7

Terminal Coupon Select 1 Parameters................................................................6-7

Terminal Coupon Select 2 Parameters................................................................6-8

Voice Volume ...........................................................................................................6-9

Volume Levels....................................................................................................6-9

Single Volume Adjust Bar Code ........................................................................6-9

Firmware Flashing.....................................................................................................6-9

Obtaining the Tools and New Firmware.............................................................6-9

Acquiring and Installing the RealPOS Scanner Flash Tool for Windows....6-10

Acquiring Firmware .....................................................................................6-11

Identifying Firmware Version ..........................................................................6-11

Firmware Flashing Procedure...........................................................................6-12

Flash Utility Notes ............................................................................................6-15

Checking 7893 Scanner Firmware Level .....................................................6-15

NCR RealPOS Scanner Flash Drive Support..........................................................6-17

NCR RealPOS Scanner Flash Drive Prep Tool ................................................6-18

Scanner Cloning using Programming Tags ..................................................6-18

Chapter 7:

Troubleshooting

Scanner Operation Summary.....................................................................................7-1

Scan the Bar Code Label ....................................................................................7-1

Pass-by Scanning............................................................................................7-1

Presentation Scanning ....................................................................................7-1

Hand Scanning ...............................................................................................7-1

Observe the Read Indication...............................................................................7-1

Good Read Indication.....................................................................................7-1

No Read Indication.........................................................................................7-1

Tones and Status Indicators ................................................................................7-2

Scanner Replacement ................................................................................................7-3

Inspect the Unit for Damage...............................................................................7-3

Prepare Scanner for Replacement.......................................................................7-3

Appendix A:

PS/2 Keyboard Wedge

Operational Overview........................................................................................ A-1

Wedge-In State .............................................................................................. A-1

Wedge-Out State ........................................................................................... A-1

PS/2 Keyboard Emulation ............................................................................. A-2

Programmables.............................................................................................. A-3

Tag Translation Scan Code Table ................................................................. A-4

Start/Stop Sentinel Table............................................................................... A-5

Summary of Contents for RealPOS

Page 1: ...NCR RealPOSTM Presentation Scanner 7893 Release 1 0 User Guide 27355 B005 0000 1917 Issue A...

Page 2: ...functions and operations described herein may not be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using this document consult wi...

Page 3: ...ence This book is written for hardware installer service personnel system integrators and field engineers Notice This document is NCR proprietary information and is not to be disclosed or reproduced w...

Page 4: ...ences NCR RealPOSTM Presentation Scanner 7893 Hardware Service Guide B005 0000 1918 NCR RealPOS Scanner Tool Suite Guide B005 0000 1883 NCR RealPOSTM Scanners Safety and Regulatory Information B005 00...

Page 5: ...tatus Indicator 2 6 Motion Detector 2 6 Not On File 2 7 Power Supply 2 7 Parameter Programming 2 8 Scan Doctor Diagnostics 2 8 Power On Wellness Check 2 8 Ongoing Wellness Check 2 9 Service Diagnostic...

Page 6: ...ETTER Plus 4 7 Mode 1 Inquiry 4 7 Mode 2 Demonstration Mode 4 7 Mode 3 Operations 4 7 PACESETTER III 4 8 Read Indicators 4 8 LED Status Indicator 4 8 Audible Indicator 4 8 Speech Functionality 4 8 Pro...

Page 7: ...d 5 10 Indication 5 10 Speak Scanner Serial Number 5 10 Indication 5 10 Program Entry Procedure 5 10 Enter All Parameters 5 10 Enter Specific Parameters Shortcut Method 5 12 Parameter Defaults 5 14 Pr...

Page 8: ...requency 5 29 Code 39 Halves Enable 5 29 Code 39 Stitch Enable 5 29 Code 39 Stitch Check Digit 5 29 Check Digit Length1 and Length2 5 29 Scans Required 5 30 Overlap Characters 5 30 Minimum Segment Siz...

Page 9: ...odes 6 5 40 Codabar Check Digit 5 40 Codabar Check Digit Transmission 5 40 Codabar Tone Length 5 41 Codabar Tone Frequency 5 41 Codabar Tone 5 41 Codabar Halves 5 41 Codabar Stitch 5 41 Number of Coda...

Page 10: ...ions Protocol 5 55 Good Read Tone 5 56 Timers 5 57 Bar Codes 1 5 58 Bar Codes 2 5 59 Bar Codes 3 5 60 Bar Codes 4 5 61 Bar Codes 5 5 62 Bar Codes 6 5 63 Bar Codes 7 5 63 Label Identifiers 5 64 Number...

Page 11: ...e 5 76 GS1 DataBar E AI 93 to Code 39 Tag Data Conversion 5 77 GS1 DataBar E AI 94 to UCC 128 Tag Data Conversion 5 77 GS1 DataBar E AI 94 to Code 128 Tag Data Conversion 5 77 GS1 DataBar E AI 95 to I...

Page 12: ...ing Changing Program Defaults to Current Parameters 6 1 Set Current Parameters to Default Values 6 1 Enable Soft Defaults 6 1 Disable Soft Defaults 6 1 Convert UPC E Tags to EAN 13 Tags 6 2 Check Digi...

Page 13: ...ware Level 6 15 NCR RealPOS Scanner Flash Drive Support 6 17 NCR RealPOS Scanner Flash Drive Prep Tool 6 18 Scanner Cloning using Programming Tags 6 18 Chapter 7 Troubleshooting Scanner Operation Summ...

Page 14: ...endix B NCR Scanner Programming Tags Appendix C Service Diagnostics Scanner Service Diagnostics C 1 Appendix D Checkpoint Operation D 1 Non Interlock Mode D 1 Appendix E Additional Information Product...

Page 15: ...xiii Revision Record Issue Date Remarks A May 29 2009 First issue Sept 14 2010 Added Scanner Cloning using Programming tags section...

Page 16: ......

Page 17: ...tern looks like several lines are scanning simultaneously but is actually just a single beam reflected through several mirrors It is this pattern that enables the scanner to read bar codes from most o...

Page 18: ......

Page 19: ...Normally its requirements are within those of the host terminal or PC Physical Considerations The 7893 is a lightweight unit with design consideration given to handling by store personnel Weighing abo...

Page 20: ...5 F to 120 F 20 C 36 F Hour 5 95 No Condensation Transit Range 40 C to 60 C 40 F to 140 F 20 C 36 F Hour 5 95 No Condensation Barometric Pressure Equivalent Altitude Reference Only Operating 105 79 5...

Page 21: ...ar code passes through these scan lines the 7893 scanner uses the reflected light to identify the location of each bar in the bar code The following illustration displays the scan pattern Item scannin...

Page 22: ...git Add on Symbols UPC A and UPC E with five digit Add on Symbols GS1 128 Coupon Extended Code Code 128 Markdown Code EAN 8 and EAN 13 EAN 13 with two digit Add on Symbols EAN 13 with five digit Add o...

Page 23: ...ting the devices to be hot swappable connecting or disconnecting devices without restarting the unit The USB peripheral port is located at the underside the unit The purpose of the single USB peripher...

Page 24: ...ature of the 7893 It provides visual confirmation for scanning items using different colors which is especially ideal for hearing impaired cashiers and enables a quieter front end The LED Status Indic...

Page 25: ...tags until the error is cleared To clear select the host terminal s CLEAR key and manually enter the item and price Power Supply 23756 Power Cord U S Power Supply The Power Supply provides the require...

Page 26: ...93 It continually monitors the unit to identify components that are not functioning correctly It also provides inquiry capability for the host terminal to access specific diagnostic data Scan Doctor d...

Page 27: ...mponent 0 No power LED off Power supply or PCB assembly 2 RAM test failed PCB assembly 5 Motor too slow Motor 6 Bad non volatile memory EEPROM PCB assembly 9 IBM RS485 no TERMPWR signal IBM host termi...

Page 28: ...d are accessed through the use of special programming tags Refer to Appendix C for more information on the Scanner Service Diagnostics Tests Soft Power Down Power Up The 7893 can sense periods of scan...

Page 29: ...owing list identifies the package contents 7893 scanner Power Supply Scanner Cable Documentation also available from the NCR Web site www ncr com Inspect the Unit for Damage Inspect the unit for physi...

Page 30: ...40 Cable Scanner Gilbarco coiled w RJ 45 Identifying Available Kits A Power Brick for the electrical requirements you specified must be ordered with the 7893 if host terminal power is not used The fol...

Page 31: ...tely 9 ft 274 cm 6 6 feet 2 meters or 13 1 feet 4 meters from the host terminal or PC These distances are normally shorter depending on how you route the connecting cables Be sure that the Scanner Mod...

Page 32: ...me depends on the length of the intercharacter delay Note The PS 2 Keyboard Wedge cable connects both the scanner and the keyboard to the host terminal through the PS 2 keyboard port This cable has tw...

Page 33: ...de 2 8 D 1 16 ms Programming Mode 2 8 D 2 32 ms Programming Mode 2 8 D 3 64 ms Programming Mode 2 8 D 4 1 ms Programming Mode 2 8 D 5 New for this release new default value 3 Start and Stop Sentinel m...

Page 34: ...ts it gives a ready indication four flashes of the LED Status Indicator A green flash followed by a red flash is normal and indicates the scanner serial number is stored in the scanner s EEPROM Note I...

Page 35: ...ns Protocol the Default tag does not change this parameter IBM RS 485 The 7893 supports the IBM 468x 9x format and use the same protocol found on IBM host terminals RS 232 RS 232 is used to connect th...

Page 36: ......

Page 37: ...Components Before using the 7893 the user needs to be familiar with some of its components The figure below shows the scanner and identifies some of the parts and features 27475 Scanner Module Cable...

Page 38: ...cery stores In the checkout stand environment normally large quantities of items must be scanned in a short amount of time Therefore you pass the items over the scanner moving them from one side of th...

Page 39: ...ould be three to four inches from the scanner When the label is read the LED Status Indicator turns green If enabled a Good Read Tone also sounds 27478 Laser Scan Pattern 3 Move the bar code label awa...

Page 40: ...Pattern Location In order for the scanner to read a label the center 90 of one scan line must cross the bar code To successfully read Code 39 and Interleaved 2 of 5 labels the scan line must cross the...

Page 41: ...otation The 7893 can read labels that are presented in many different positions You can present labels that are rotated left or right 30 degrees from center up or down 30 degrees from center and 360 d...

Page 42: ...ar to be bad it cannot read bar codes that are obstructed defective or damaged If the scanner cannot read the bar code you must key in the merchandise information at the host terminal and go on to the...

Page 43: ...in the following paragraphs Mode 1 Inquiry PACESETTER Plus can be used as a management tool by store personnel and chain management to monitor and report the status of label readability Tally counters...

Page 44: ...is always enabled however you can disable the Audible Tone LED Status Indicator The LED Status Indicator light is located above the speaker When the 7893 detects bar code data the laser turns on and t...

Page 45: ...it a second time to disable speech Speech in Foreign Languages The language used in the speech function of the 7893 can be toggled between English and foreign languages French and Spanish Scan the fol...

Page 46: ...body with a soft cloth dampened by lukewarm water and a mild soap When the Scan Window is dirty clean it with a cloth dampened with lukewarm water The 7893 is designed to provide you with long trouble...

Page 47: ...eet by scanning all the proper tags in sequence as shown on the worksheet In addition use parameter shortcuts to enter a specific parameter Program entry goes directly to a specific parameter when you...

Page 48: ...ng Your Program Enter your program by performing three basic steps 1 Enter the Base Programming state by scanning the Programming Mode tag first after applying power to the 7893 scanner 2 Select a Pro...

Page 49: ...n Indication Default This tag causes most parameters to go to default values However scanning this tag does not change a few parameters including the Communications Protocol The Default tag must be th...

Page 50: ...ort beeps 3 sets of 4 followed by 1 longer beep for a total of 13 Note In programming tag sequence no beep for the second Hex tag one short beep different frequency from the Good Read Tone after the l...

Page 51: ...ey are running and are connected to the 7893 while you are entering a program Either turn off the host terminal or disconnect the interface cable from the host terminal before entering your program No...

Page 52: ...o support specific Host Terminal Software unless you are using NCR Host Terminal Software You should consult with your Host Terminal Software vendor or reseller to determine the correct configuration...

Page 53: ...rge number of special programming tags are not needed There are only five 5 unique tags and sixteen 16 hexadecimal Hex character tags The following identifies each programming tag its function and the...

Page 54: ...meters including the Communications Protocol The Default tag must be scanned first after applying power to the 7893 Note The Default tag is not used while in Programming Mode Indication Speaks Set new...

Page 55: ...tag scanned after applying power to the 7893 or after scanning the Default tag or the Reset tag Indication LED Status indicator is initially dim green and then flashes bright green showing the tag wa...

Page 56: ...then speaks all 10 digits If the scanner says Scanner S N 0 0 0 0 0 0 0 0 0 0 then the actual serial number is NOT stored in memory The scanner beeps when it is done speaking the serial number Program...

Page 57: ...ode 39 Bar Codes 2 Full ASCII Minimum Characters Allowed Check Digit Present Transmit Check Digit 4 1 Allow 1 or 2 Character Tags Parameter Program 1 0 Disable Enable 0 1 Disable Enable 0 1 Disable En...

Page 58: ...iately changing parameters with numbered Hex tags use the lettered Hex tags to choose the one particular parameter to be changed After the new parameter setting has been selected the scanner immediate...

Page 59: ...e 39 Full ASCII Minimum Characters Allowed Check Digit Present Transmit Check Digit A B C D E 1 0 Disable Enable 0 1 Disable Enable 1 0 Disable Enable 2 F 0 1 Disable Enable F 0 1 Disable Enable Allow...

Page 60: ...Repeat steps 4 thru 6 until all the parameters are entered 8 Scan the Save and Reset tag All parameter changes are saved and 7893 is reset goes through initial power up sequence The 7893 now operates...

Page 61: ...sable Minimum Characters Allowed 8 Full ASCII Disable Check Digit Present Disable Transmit Check Digit Disable Allow 1 or 2 Character Tags Disable Code 39 Tone Disable Tone Length 75 Milliseconds Tone...

Page 62: ...ck Digit Length 1 0 0 Interleaved 2 of 5 Check Digit Length 2 0 0 Scans Required 2 scans Overlap Characters 1 Bar Codes 3 Minimum Segment Size 3 Code 128 Disable Minimum Data Character Allowed 3 EAN U...

Page 63: ...le Codabar Require Quiet Zones Disable Codabar Start Stop Transmission Enable Codabar Hard Correlation Disable Bar Codes 6 Number of Codabar Scans Required 1 Scan Pharmacode Decoding Disable Bar Codes...

Page 64: ...one Enable UPC A Enable EAN 8 Enable EAN 13 RS 232 Parameters 2 Check Digit Disable UPC E Prefix Byte Disable RS 232 Prefix Byte ASCII Code 0 2 Terminator Byte 1 Enable ASCII Code 0 3 RS 232 Terminato...

Page 65: ...uence that successfully ended with the scanner saying Program Mode is saved To save the changed parameters scan the Save and Reset tag To exit programming mode without saving any parameter changes sca...

Page 66: ...e Communications Protocol according to the specifications on the order Since there is no default Communications Protocol the Default tag does not change this parameter IBM Slot Scanner All models of t...

Page 67: ...ncremented upward by scanning the Hex D tag Each time you scan the Hex D tag the tone length increases one unit Scan the End tag or a valid Hex tag to end this mode When entering Not On File Tone Volu...

Page 68: ...the volume of the Good Read tone by increasing it as the Hex D tag is repeatedly scanned After the loudest volume is reached the sequence begins again with the softest volume End this mode by scanning...

Page 69: ...Lockout Timer B is set to OFF the 900 ms Lockout Timer Restart Limit F has no effect The Timers programming mode controls the two 7893 timers Lockout Time and Active Time Refer to the Parameter Defaul...

Page 70: ...shut down after 30 minutes and shut after 60 minutes Select these times using the Hex 0 through Hex 3 tags respectively Note NCR suggests that the Active Time parameter not be set to 0 When set to 0 t...

Page 71: ...ed B Extend UPC A C Extend UPC E D Periodical Codes E Periodical Code Extension Send Data B Unused 0 Disable Set 2 Tag Label F F Set 2 Tag Label Enable A Disable 2 The Bar Codes 1 programming mode con...

Page 72: ...Disable Add On Bar Codes by scanning the Hex 0 tag and enable them by scanning the Hex 1 tag If Add On Bar Codes is disabled there are no other entries allowed for this parameter Scanning the Hex 0 ta...

Page 73: ...Allow 1 or 2 Character Tags F For SuperASIC scanners continue to option F even if Check Digit Present Disable is chosen Note The Bar Codes 2 programming mode contains programming parameters for Code 3...

Page 74: ...the bar code is ignored if a check digit is not present Scan the Hex 0 tag to disable this option or the Hex 1 tag to enable it Transmit Check Digit The Transmit Check Digit parameter selects whether...

Page 75: ...Code 39 Halves Enabled programming requires a half tag partial longer than one half of the longest Code 39 tag ever seen by a scanner in order to prevent getting a short tag from a longer one Code 39...

Page 76: ...ers This parameter sets the minimum number of characters which each segment must contain when tag stitching is done There are four settings 1 overlap character Hex 1 2 overlap characters Hex 2 default...

Page 77: ...Value 1 Value 2 Bar Code Length B E 1 0 Disable Enable Easy I25 Note Requires only 1 scan The Bar Codes 3 programming mode contains programming parameters for Interleaved 2 of 5 ITF or I 2 of 5 Refer...

Page 78: ...de Length If the Range Check method is selected Value 1 specifies the minimum number of characters in a valid Interleaved 2 of 5 bar code and Value 2 specifies the maximum number of characters If the...

Page 79: ...Digit Length1 sets the number of data characters defining the tag length1 that requires a Check Digit This tag length could be outside the normal specific length or range of tag lengths programming fo...

Page 80: ...lap character Hex 1 default 2 overlap characters Hex 2 3 overlap characters Hex 3 and 4 overlap characters Hex 4 Set this parameter by scanning the appropriate Hex tag Hex 1 to Hex 4 Minimum Segment S...

Page 81: ...ne Tone Length The Tone Length parameter permits you to set the length of the Code 128 tone Set this parameter by scanning the appropriate Hex tag Hex 0 to Hex F Each Hex tag is incremented by 15 mill...

Page 82: ...eter sets the minimum number of characters which each segment must contain when tag stitching is done Set this parameter by scanning the appropriate Hex tag Hex 2 to Hex 9 The default is Hex 4 Bar Cod...

Page 83: ...scans can improve reading nominal bar codes There are four settings 1 scan 2 scans 3 scans and 4 scans Set this parameter by scanning the appropriate programming tag Hex 1 through Hex 4 Scans Require...

Page 84: ...taBar Expanded AI 8110 to scan 2 Assume host terminal software capable of handling general DataBar AIs except DataBar Coupon AI 8110 To disable the scanning of DataBar AI 8110 but enable other DataBar...

Page 85: ...1 Hex 2 Save and Reset Set DataBar Expanded AI 8110 enable default Specifically Disable DataBar AI 8110 Program Mode Hex 7 Hex 1 Hex 1 Save and Reset Program Mode Hex 7 Hex 1 Hex 0 Save and Reset Set...

Page 86: ...h Default 4 The Bar Codes 6 programming mode contains programming parameters for Codabar bar codes Refer to the Parameter Defaults section earlier in this chapter for the factory defined default value...

Page 87: ...able the tone default or Hex 1 to enable it If disabled the Codabar tone is under control of the UPC tone control general good read tone Codabar Halves This parameter attempts to build a Codabar tag o...

Page 88: ...gramming parameters for Pharmacode bar codes Refer to the Parameter Defaults section earlier in this chapter for the factory defined default value of each programming parameter Pharmacode Check Digit...

Page 89: ...D 1 1 6 Unique Identifier Common Byte Your Program Identifier Type A Common Byte 1 B Common Byte 2 C Bar Code Type D Label Identifiers 9 GS1 DataBar Expanded Pharmacode A B Codabar No Unique ID 5 The...

Page 90: ...when using a unique prefix The formats do not show other elements programmed in the other RS 232 programming modes 22769 Unique Label Identifiers Unique Prefix All Bar Codes Unique Identifier Common B...

Page 91: ...the bar code data message Each entry is unique to the previously specified Bar Code Type Scan the Hex 0 tag for no Common Bytes the Hex 1 tag for Common Byte 1 the Hex 2 tag for Common Byte 2 the Hex...

Page 92: ...mmunications From this programming mode the Baud Rate Parity Stop Bits and Character Length and Handshake Options can be selected Refer to the Parameter Defaults section earlier in this chapter for th...

Page 93: ...3 tag to set the Stop Bits and Character Length Handshake The Handshake parameter contains six selections When considering these note that the scanner controls only RTS however it can monitor CTS The...

Page 94: ...le EAN 13 Enable UPC E A Enable UPC A Disable EAN 8 Disable EAN 13 Disable UPC E B Enable UPC A Disable EAN 8 Disable EAN 13 Enable UPC E C Enable UPC A Disable EAN 8 Enable EAN 13 Disable UPC E D Ena...

Page 95: ...ny time data transmission stops after sending the current byte When the scanner receives the next XOn it sends the remainder of the message The scanner does not acknowledge XOff and XOn messages with...

Page 96: ...Byte 25786 Terminator Byte 1 A ASCII Code B 0 Disable 1 Enable 0 7 Hex Character ASCII Code Chart 0 F Hex Character ASCII Code Chart 0 Default 3 Your Program Terminator Byte 1 A RS 232 Terminator Byt...

Page 97: ...cation Options RS 232 Delay Scanner or Scanner Scale Format Good Weigh Tone Your Program The RS 232 Communications Options parameters control the delay between messages and the format in which the sca...

Page 98: ...ner only tag data messages is as follows Scanner Only Tag Data Message Format Prefix Byte Label Identifier Tag Data PPD Terminator Byte BCC Byte 16564 Shading indicates optional information The normal...

Page 99: ...be programmed separately Refer to the Parameter Defaults section earlier in this chapter for the factory defined default value of each programming parameter Host Tone Control When a host terminal is...

Page 100: ...mmends that the tag format be set to ASCII For handheld bar code readers refer to the Communications Protocol section earlier in this chapter Number System Character Parameter 24040 Not Sent 0 Sent UP...

Page 101: ...orksheet identifies the programming parameters and the specific tags for each one Most of the worksheets contain arrows that guide through the proper sequence The bottom half of each worksheet provide...

Page 102: ...g the Hex C tag Each time you scan the Hex C tag the tone length increases one unit Scan the End tag or a valid Hex tag to end this mode When entering Tone Volume the adjustment can be incremented upw...

Page 103: ...2 900 3 1050 4 1200 5 1350 6 1500 7 Restart Lockout Timer B Active Time Minutes C Off 0 On 1 0 0 15 1 30 2 60 3 F 0 Enable 1 900ms Lockout Timer Restart Limit Disable 27550 A Your Program Timers 1 2...

Page 104: ...E To UPC A 0 Disable 1 Enable E Periodical Codes 0 Disable 1 Enable Periodical Code Extension 0 2 Digit Only 1 5 Digit Only 2 2 Digit 5 Digit Send Data 0 Data AS Decoded Bar Codes 1 1 3 Unused B Exten...

Page 105: ...Disable 1 Enable Transmit Check Digit E 0 Disable 1 Enable Allow 1 or 2 Character Tags F 0 Disable 1 Enable Your Program 24174 Code 39 A Bar Codes 2 1 4 Minimum Characters Allowed B Full ASCII C Chec...

Page 106: ...Minimum Character Maximum 1 0 Disable Enable 1 0 Disable Enable 0 3 0 9 0 9 Transmit Check Digit Character 1 Character 2 Character 1 Character 2 Default Default 1 6 0 8 Value 1 Value 2 Your Program A...

Page 107: ...1 Enable Minimum Data Characters Allowed B 1 2 3 4 5 EAN UCC 128 C 0 Disable 1 Enable Your Program Bar Codes 4 1 7 A Code 128 B Minimum Data Characters Allowed C UCC 128 Partial Decoding F 0 Disable 1...

Page 108: ...ans 3 4 Scans 4 1 8 Your Program Bar Codes 5 GS1 DataBar Enable A Enable GS1 DataBar E Only 2 Enable GS1 DataBar 14 GS1 DataBar E 3 Scans Required On GS1 DataBar E C 1 Scan 1 2 Scans 2 3 Scans 3 4 Sca...

Page 109: ...h C Codabar Check Digit Codabar Check Digit Transmission D 0 Disable 1 Enable D Codabar Check Digit Transmission Codabar Length Range Check Maximum Length Default 36 Minimum Length Default 4 1 1 36 1...

Page 110: ...3 UPC A 0 UPC E 2 EAN 8 3 EAN 13 4 Code 39 5 Code 128 6 Interleaved 2 of 5 7 None 0 Common Byte 1 1 Common Byte 2 2 Both Common Bytes 3 1 0 7 Hex Character ASCII Code Chart 0 F Hex Character ASCII Cod...

Page 111: ...1 22772 Baud Rate A 0 300 1 600 2 1200 3 2400 4 4800 5 9600 6 19200 Parity B Stop Bits And Character Length C Handshake D 0 Odd 1 Even 4 None 0 1 Stop Bit 7 Bit Character 1 1 Stop Bit 8 Bit Character...

Page 112: ...Disable UPC A Disable EAN 8 Enable EAN 13 Disable UPC E 5 Disable UPC A Disable EAN 8 Enable EAN 13 Enable UPC E 6 Disable UPC A Enable EAN 8 Disable EAN 13 Disable UPC E 7 Disable UPC A Enable EAN 8...

Page 113: ...Code B 0 Disable 1 Enable 0 7 Hex Character ASCII Code Chart 0 F Hex Character ASCII Code Chart 0 Default 3 Your Program Terminator Byte 1 A RS 232 Terminator Byte 2 3 ASCII Code B NOTE Terminator Byt...

Page 114: ...ommunication Options RS 232 Delay Scanner or Scanner Scale Format Good Weigh Tone Your Program Miscellaneous Options Miscellaneous Parameters Host Tone Control Your Program Miscellaneous Parameters Di...

Page 115: ...eset 120 ms Programming Mode Hex 7 Hex 0 Hex 0 Hex 8 Save and Reset 135 ms Programming Mode Hex 7 Hex 0 Hex 0 Hex 9 Save and Reset 210 ms Programming Mode Hex 7 Hex 0 Hex 0 Hex E Save and Reset 225 ms...

Page 116: ...eset 60 ms Programming Mode Hex 7 Hex 0 Hex 3 Hex 4 Save and Reset 75 ms Programming Mode Hex 7 Hex 0 Hex 3 Hex 5 Save and Reset 150 ms Programming Mode Hex 7 Hex 0 Hex 3 Hex A Save and Reset 180 ms P...

Page 117: ...and Reset 3538 Hz Setting Default Code 39 Tone 24388 Selection Programming Tag Sequence Disable Programming Mode Hex 7 Hex 0 Hex 5 Hex 0 Save and Reset Enable Programming Mode Hex 7 Hex 0 Hex 5 Hex 1...

Page 118: ...lection Programming Tag Sequence Disable Programming Mode Hex 7 Hex 0 Hex 9 Hex 2 Save and Reset Enable Programming Mode Hex 7 Hex 0 Hex 9 Hex 3 Save and Reset Code 39 CD Length1 24454 Code 39 CD Leng...

Page 119: ...120 ms Programming Mode Hex 7 Hex 0 Hex 6 Hex 8 Save and Reset 135 ms Programming Mode Hex 7 Hex 0 Hex 6 Hex 9 Save and Reset 210 ms Programming Mode Hex 7 Hex 0 Hex 6 Hex E Save and Reset 225 ms Prog...

Page 120: ...x B Hex 5 Hex 3 Save and Reset 3 scans 4 scans Programming Mode Hex 6 Hex B Hex 5 Hex 4 Save and Reset 1 scan Programming Mode Hex 6 Hex B Hex 5 Hex 1 Save and Reset 2 scans Programming Mode Hex 6 Hex...

Page 121: ...B Hex E Hex 2 Save and Reset Programming Mode Hex 6 Hex B Hex E Hex 3 Save and Reset Programming Mode Hex 6 Hex B Hex E Hex 6 Save and Reset Programming Mode Hex 6 Hex B Hex E Hex 7 Save and Reset 25...

Page 122: ...Mode Hex 7 Hex 4 Hex 0 Hex D Save and Reset 180 ms Programming Mode Hex 7 Hex 4 Hex 0 Hex C Save and Reset 195 ms Programming Mode Hex 7 Hex 4 Hex 0 Hex F Save and Reset 210 ms Programming Mode Hex 7...

Page 123: ...Hex 5 Save and Reset Disable Programming Mode Hex 7 Hex 0 Hex A Hex 4 Save and Reset Enable Setting Default GS1 DataBar E AI 94 to Code 128 Tag Data Conversion 24957 Selection Programming Tag Sequence...

Page 124: ...s Save and Reset Setting Default Save and Reset Save and Reset Save and Reset Save and Reset Save and Reset Save and Reset Save and Reset Save and Reset Save and Reset Save and Reset Save and Reset Sa...

Page 125: ...Enable Setting Default Codabar Require Quiet Zones 25321 Selection Programming Tag Sequence Programming Mode Hex 6 Hex B Hex 2 Hex 3 Save and Reset Disable Programming Mode Hex 6 Hex B Hex 2 Hex 2 Sav...

Page 126: ...ing Default Number of Coupon Scans Required 24462 Selection Programming Tag Sequence Programming Mode Hex 6 Hex B Hex 0 Hex 2 Save and Reset 2 scans 3 scans Programming Mode Hex 6 Hex B Hex 0 Hex 3 Sa...

Page 127: ...de Hex 6 Hex B Hex 4 Hex 1 Save and Reset 2 scans Programming Mode Hex 6 Hex B Hex 4 Hex 2 Save and Reset Number of Code 128 Scans Required 24466 Selection Programming Tag Sequence Programming Mode He...

Page 128: ...Save and Reset Number of Minimum Interleaved 2 of 5 Characters in Interleaved 2 of 5 Partial Selection Programming Tag Sequence Programming Mode Hex 6 Hex B Hex E Hex 4 Save and Reset 4 characters 5 c...

Page 129: ...x 1 Hex D Save and Reset Enable Programming Mode Hex 7 Hex 1 Hex C Save and Reset Disable Setting Default GS1 DataBar AI 8110 coupons GS1 DataBar 8110 27800 Selection Programming Tag Sequence Programm...

Page 130: ...Code Chart 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F p q r s t u v w x y z DEL 60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F a b c d e f g h i j k l m n o 50 51 52 53 54 55 56 57 58 59 5A 5B...

Page 131: ...the scanner to NCR USB communications protocol 3 Save and Reset saves the program just entered and resets the 7893 The host terminal software may now be configured to use the communication port assig...

Page 132: ......

Page 133: ...Diagnostic Mode Hex 5 and Hex E sets current parameters as soft defaults 2 Program Mode Hex 3 Hex 4 and Hex E enables Soft Default option 3 Save and Reset saves the program change One of three voice...

Page 134: ...that each digit position in a price or weight field is assigned a weighing factor Weighing factors are 2 3 5 and 5 Each weighing factor affects the particular calculation for the position concerned Th...

Page 135: ...g Mode Hex 6 Hex B Hex D Hex 2 Save and Reset 3 3 Overlap Characters Programming Mode Hex 6 Hex B Hex D Hex 3 Save and Reset 4 4 Overlap Characters Programming Mode Hex 6 Hex B Hex D Hex 4 Save and Re...

Page 136: ...ult All previously programmed combinations are cleared from permanent memory The scanner goes through a sequence similar to the power up sequence Program a 2 symbol label by scanning the Hex 2 tag Res...

Page 137: ...The Good Read tone is composed of three elements volume frequency tone and length Three different presets each with a different combination of volume tone and tone length settings are available that...

Page 138: ...rogram Mode Hex 1 Hex 8 Hex A Hex 3 and Save and Reset Disable Program Mode Hex 1 Hex 8 Hex A Hex 0 and Save and Reset GS1 DataBar 14 GS1 DataBar 14 is a linear symbology that encodes 14 UCC EAN digit...

Page 139: ...meters that are required for other scanner functions Note Selection of optional add on bar codes may require additional programming To set the Coupon Interface Parameters you perform a series of steps...

Page 140: ...Scan the Programming Mode tag 2 Scan the Hex 3 and Hex D tags to select this parameter 3 Scan a Hex 0 through Hex 7 tags to set a Coupon Select 2 parameter 22812 Disable Coupon Select 2 Parameter Enab...

Page 141: ...in the Programming Tag booklet NCR Scanner Programming Tags BST0 2121 74 available at www info ncr com The tags are also included in Appendix B of this document The volume obtained by using this bar c...

Page 142: ...drive or you can install the tool directly from the website Note If you run the installer from website a message will display saying The publisher could not be verified Are you sure you want to run t...

Page 143: ...ctory and extract the file to the same directory Note The file extracted will be the actual firmware file with a bin extension This is the file that is flashed into the scanner You cannot flash a zip...

Page 144: ...f the scanner toward the back and center of the unit Push an unbent paperclip or other thin sturdy wire into the hole and pull on the cable base at the same time Pressing into the hole pushes on the l...

Page 145: ...ow and select the Modify INI button 8 Select one of the radio buttons under the Communications Protocol Group within the Port Settings tab For RS 232 communication protocol you can configure more sett...

Page 146: ...cessary port settings choose the scanner you want to flash the firmware to 12 Select Modify INI after a scanner model has been chosen Select the Update Firmware checkbox and choose the firmware BIN fi...

Page 147: ...ect the scanner from the host terminal once firmware flashing is finished Flash Utility Notes If you are unsure exactly what firmware is in your scanner or are unsure which of the Scanner Tool Suite t...

Page 148: ...an the HEX 4 Tag Hex 4 24986 4 Scan the HEX A Tag Hex A 24987 The scanner will speak the firmware level It will say PXA scanner 4 9 7 Make sure to write down the numbers being spoken after 4 9 7 This...

Page 149: ...s an INI file created by the NCR RealPOS Scanner Flash Drive Prep Tool that informs the scanner what tasks are to be performed a firmware flash file for upgrading a scanner to a particular version and...

Page 150: ...t permit you to clone a unit if the RealPOS Scanner Flash Drive Prep Tool was not run before going to the installation site This requires programming tags To clone the scanner parameters with programm...

Page 151: ...stop Then remove the flash drive 8 Insert the flash drive to the target scanner you want to clone The above clone functionality requires the following minimum scanner firmware revision numbers 7884 4...

Page 152: ......

Page 153: ...e it toward the merchandise so the center of the Scan Window moves toward the bar code label To minimize scratching try not to contact the merchandise or drop the scanner Observe the Read Indication T...

Page 154: ...llowing table to see if your scanner condition is identified If your specific problem is not identified follow your normal repair procedures This may include sending your 7893 in for repair Error Code...

Page 155: ...Replacement In cases where none of the troubleshooting and diagnostic procedures can provide resolution to the problem of your 7893 scanner your scanner unit needs to be replaced If you have determine...

Page 156: ......

Page 157: ...ta bits 1 parity bit and 1 stop bit Transmissions from host terminal to wedge or PS 2 keyboard uses the same bit packaging but with a single acknowledge bit appended by the wedge or PS 2 keyboard afte...

Page 158: ...interface to be idle Once in Wedge In state again the wedge will resume transmission of any unsent data PS 2 Keyboard Emulation Enabled When PS 2 Keyboard Emulation is enabled the wedge must respond...

Page 159: ...ramming Mode 2 8 D 0 12 ms Programming Mode 2 8 D 1 24 ms Programming Mode 2 8 D 2 48 ms Programming Mode 2 8 D 3 96 ms Programming Mode 2 8 D 4 0 ms Programming Mode 2 8 D 5 New for this release new...

Page 160: ...te 33 4E Eliminate and _ _ 0C 49 Eliminate 34 4A Eliminate and 35 45 Eliminate 70 0 0B 16 69 1 02 1E Eliminate 72 2 03 26 Eliminate 7A 3 04 25 6B 4 05 2E 73 5 06 36 Eliminate 74 6 07 3D Eliminate 6C 7...

Page 161: ...inels In most cases the make and break codes will be used to represent a PS 2 keyboard keystroke For example the letter m would be represented by the sequence 3A F0 3A The default Start Sentinel is to...

Page 162: ...6 F0 46 Tab 0D F0 0D Down Arrow E0 72 E0 F0 72 4C F0 4C Caps Lock 58 F0 58 Right Arrow E0 74 E0 F0 74 55 F0 55 Left Shift 12 F0 12 Num Lock 77 F0 77 54 F0 54 Left Ctrl 14 F0 14 Keypad E0 4A E0 F0 4A 5...

Page 163: ...42 F5 03 F0 03 Keypad 8 75 F0 75 l 4B F0 4B F6 0B F0 0B Keypad 9 7D F0 7D Pause E1 14 77 E1 F0 14 F0 77 None All values are in hexadecimal Tag Message Format The Tag Message will consist of the follow...

Page 164: ......

Page 165: ...Appendix B NCR Scanner Programming Tags Scanner Programming Tags BST0 2121 74 Release O 27064 B...

Page 166: ...B 2 Appendix B NCR Scanner Programming Tags Volume Adjustment 11817 Reset 11818...

Page 167: ...Appendix B NCR Scanner Programming Tags B 3 Default R0046 Programming Mode R0042 End R0043...

Page 168: ...B 4 Appendix B NCR Scanner Programming Tags Save and Reset R0044 Abort R0045 Diagnostic Mode R0041...

Page 169: ...ng Tags B 5 Speak Scanner Serial Number Available with firmware version 497 0433606 or later 22786 Speak Barcodes Currently Enabled Available with firmware version 497 0433606 or later 22785 Mode 1 Sl...

Page 170: ...B 6 Appendix B NCR Scanner Programming Tags Mode 2 Slot Scanner PACESETTER Plus 11501 Reset Tallies Slot Scanner PACESETTER Plus 11502 27581 Firmware Flashing Super ASIC and PXA Models...

Page 171: ...Appendix B NCR Scanner Programming Tags B 7 Hex 0 R0048 Hex 1 R0049...

Page 172: ...B 8 Appendix B NCR Scanner Programming Tags Hex 2 R0050 Hex 3 R0051 Hex 4 R0052...

Page 173: ...Appendix B NCR Scanner Programming Tags B 9 Hex 5 R0053 Hex 6 R0054 Hex 7 R0055...

Page 174: ...B 10 Appendix B NCR Scanner Programming Tags Hex 8 R0056 Hex 9 R0057 Hex A R0058...

Page 175: ...Appendix B NCR Scanner Programming Tags B 11 Hex B R0059 Hex C R0060 Hex D R0061...

Page 176: ...5E 5F P Q R S T U V W X Y Z _ 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F A B C D E F G H I J K L M N O 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F 0 1 2 3 4 6 5 7 8 9 20 21 22 23 24 25 26 27...

Page 177: ...e program the scanner first using a power brick supplied by NCR The following table identifies the Service Diagnostic tests Hex 3 Communication Protocol Hex 4 Hex A Display Firmware Version Base Diagn...

Page 178: ...et tag may be used Toad Test The Toad test checks the scanner s ability to read UPC bar codes in various parts of the scan pattern The test repeats until ended by removing power from the 7893 1 Scan t...

Page 179: ...rough the POS Terminal Non Interlock Mode The non interlock mode is the simplest and requires no scanner programming In this mode the Checkpoint antenna is connected to the Checkpoint controller hardw...

Page 180: ......

Page 181: ...mail order Order forms are available to NCR personnel through QuickLook In QuickLook click on QuickLook Services Forms Templates and then select Information Products Order Form Web Site http inforetai...

Page 182: ......

Page 183: ...ions arise that require more information than what is provided in this NCR 7893 User Guide Technical support is available as follows In the United States 1 800 262 7782 In other countries call the loc...

Page 184: ......

Page 185: ...ing by circling the appropriate number How do you rate the technical accuracy of this document Poor 1 2 3 4 5 Excellent How do you rate the organization of this document Poor 1 2 3 4 5 Excellent How e...

Page 186: ...G 2 Appendix G User Feedback Please enter any additional comments Please enter the following so we can contact you concerning your comments Name Address Phone Fax Email...

Page 187: ......

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