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1-24 Chapter 1: Product Overview

NCR 5973 International VFD Customer Display

The NCR 5973 VFD (Vacuum Fluorescent Display) is an optional
display device for the 7454 Retail Terminal. The VFD is available in
models that have a combination of:

•

 

Dark gray cabinetry

•

 

Mounting configurations

•

 

System specific cables

Table Top Mount

12271

16" High Post Mount

17198

Summary of Contents for 7454

Page 1: ...NCR 7454 Retail Terminal Release 2 1 Hardware User s Guide 18004 NCR B005 0000 1256 Issue G...

Page 2: ...Group in the United States and other countries Ghost is a registered trademark of Symantec Corporation in the United States and other countries It is the policy of NCR Corporation NCR to improve produ...

Page 3: ...supply cord is used as the main disconnect device Ensure that the socket outlet is located installed near the equipment and is easily accessible Attention Le cordon d alimentation est utilis comme int...

Page 4: ...type recommand par le constructeur Mettre au r but les batteries usag es conform ment aux instructions du fabricant Peripheral Usage This terminal should only be used with peripheral devices that are...

Page 5: ...te Preparation Guide B005 0000 1257 NCR 7454 Retail Terminal Software User s Guide B005 0000 1259 NCR 7401 7454 Retail Terminal Parts Identification Manual B005 0000 1072 NCR 7401 7454 Retail Terminal...

Page 6: ...iv...

Page 7: ...odule Descriptions 1 8 Processor Board 1 8 Processor Chip Set 1 8 Video Subsystem 1 8 Ethernet 10 100Base T LAN Communications 1 9 Wireless LAN Communications 1 10 Universal Serial Bus 1 11 Serial Por...

Page 8: ...netic Stripe Reader 1 25 Printer Options 1 26 7158 Printer 1 26 7166 Printer 1 27 7194 Printer 1 27 7196 Printer 1 28 2214 Printer 1 28 Other Integrated Devices and Indicators 1 29 Hard Disk Drive 1 2...

Page 9: ...nstalling a Remote Customer Display 2 11 7454 K453 Remote Customer Display 2 11 5972 1100 Remote Customer Display 2 13 5973 International VFD Customer Display 2 15 Installing a High Post Integrated Cu...

Page 10: ...s 3 2 Restoring Factory Settings 3 3 Setup Menus Pentium 3 4 Main Menu 3 4 System Time and Date 3 4 Legacy Diskette 3 4 Primary Master 3 5 Memory Cache 3 6 Advanced Menu 3 8 I O Device Configuration 3...

Page 11: ...Configuration 3 28 PCI Configuration 3 29 Interrupts Pentium 3 30 Memory Map Pentium 3 31 Setup Menus Pentium III Celeron 3 32 Main Menu 3 32 System Time and Date 3 32 Legacy Diskette 3 33 Primary Ma...

Page 12: ...ult CMOS Values Pentium III Celeron 3 62 Main Values 3 62 Advanced Values 3 63 Security Values 3 68 Power Values 3 68 Exit Values 3 68 Interrupts Pentium III Celeron 3 69 Memory Map Pentium III Celero...

Page 13: ...tem Recovery Software 4 15 NCR 7454 22xx Win98 Operating System Recovery Software 4 17 NCR 7454 32xx Win95 Operating System Recovery Software 4 18 NCR 7454 22xx Win95 Operating System Recovery Softwar...

Page 14: ...et Low Power State On 6 10 Enable Cursor 6 10 Disable Cursor 6 10 Set Screen Save Blank 6 11 Set Screen Save Walk 6 11 Turn On Screen Save 6 11 Disable Screen Save Option 6 12 Enable Character Blink 6...

Page 15: ...allation B 13 Using the CD ROM for OS Recovery and BIOS Update B 14 Installing the CD ROM Drivers for Windows Operation B 15 2336 K008 USB RS 232 Port Server 4 Port B 17 Installation Procedures B 18 I...

Page 16: ...xiv Installation Procedures B 25 Usage Restrictions B 26...

Page 17: ...de B005 0000 1256 and renamed it the 7454 Web Kiosk Hardware User s Guide B005 0000 1256 The hardware service information was placed in a new document the 7454 Retail Terminal Hardware Service Guide B...

Page 18: ...ion interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR The correction of interfer...

Page 19: ...tterson Boulevard Dayton OH 45479 USA declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards EU Directive Harmonized Standard s 89 336 EEC EMC EN...

Page 20: ......

Page 21: ...t cabinet the 7454 supports a complete set of peripherals The major hardware features of the 7454 are a flat panel display with touch screen input and LAN connectivity plus optional magnetic stripe re...

Page 22: ...nufacture are included on a label on the back of the Core Module To view the label tilt the Core Module and remove the cable cover Note The serial number is repeated on the non MSR side of the Core Mo...

Page 23: ...ort and RJ 45 port PC Audio with an internal mono speaker Sound Blaster 16 compatible audio chipset Two USB type A ports PS 2 keyboard port External VGA display port This does not allow different info...

Page 24: ...Integrated Motion Sensor capable of waking up the terminal from a low power state Integrated Power Supply Reset switch which can be used to recover from a lock up condition 3 meter Ethernet cable U S...

Page 25: ...ar 2189 Cash Drawer modular 2260 Cash Drawer modular Dual cash drawer cable 7454 Printers 7158 Thermal Receipt Impact Printer 7194 Thermal Receipt Printer 7196 Thermal Receipt Printer 2214 Thermal Fis...

Page 26: ...cation to an NT server via standard protocols SLP terminal loading Local storage TCP IP networking and PXE loading Keylock for security X L R S Reset switch based security ISA and PCI Expansion slots...

Page 27: ...er Y Cable 5972 5973 7194 7454 K453 PS 2 KBD VGA POS Connector Board USB Audio RS232 4 2 Optionally Powered Cust Disp Cash Dwr 2336 K007 Ethernet 2336 K008 2113 7196 7166 2010 Coin Dispenser SVideo 71...

Page 28: ...on capabilities for optional features and future requirements ISA PCI bus and USB The processor is one of the following An Intel Celeron Processor PGA package used with the Intel 440BX PC chipset The...

Page 29: ...er the Ethernet link The terminal may be connected to either a 10 MB s or 100 MB s Ethernet connection The hardware automatically selects the correct speed if enabled by software to do so The LAN hard...

Page 30: ...C chipset to permit boot up software to verify the presence of the LAN connection Software must allow 2 seconds after power up in order for the Link Integrity signal to become valid Wireless LAN Commu...

Page 31: ...nt packet loss typical The application developer must be aware of the performance limitations and design applications that are acceptable to the customer when run over the slower network Remote Wakeup...

Page 32: ...the limits of the capabilities of the power supply Refer to the following table for RS 232 pinout information The BIOS allows flexibility in mapping resources However a fully loaded system 2 PCMCIA c...

Page 33: ...e audio Wave table synthesis is not supported FM synthesis and MIDI are supported in the hardware but requires software driver support to function Higher quality integrated stereo speakers may be adde...

Page 34: ...requires a mouse aware touch device driver for the appropriate OS When the system is operating in the dimmed display mode touch activity can restore full brightness if instructed by software to do so...

Page 35: ...ications requiring larger amounts of non volatile storage flash disks up to 72 MB are available from M Systems The system sees these flash disks as hard drives when the proper software support is prov...

Page 36: ...olenoid B Control Turns off solenoid output Activates solenoid output 6 Solenoid A Control Turns off solenoid output Activates solenoid output 5 Reserved Reserved Reserved 4 Reserved Reserved Reserved...

Page 37: ...is not desired it may be disabled through BIOS Setup Graphics Subsystem The Celeron Processor Board is equipped with a SMI Lynx SVGA LCD CRT 3DM graphics controller with 8 MB of integrated synchronou...

Page 38: ...ports system BIOS shadowing allowing the BIOS to execute from onboard write protected DRAM The BIOS displays a sign on message during POST identifying the type of BIOS and a five digit revision code F...

Page 39: ...sk based Flash upgrade utility PHLASH EXE ensures the upgrade BIOS extension matches the target system to prevent accidentally installing a BIOS for a different type of system Setup Utility The ROM ba...

Page 40: ...keyboard hot key sequence or a time out period set by the user When in Stand by mode the Processor Board reduces power consumption by utilizing the processor System Management Mode SMM capabilities a...

Page 41: ...ware can set a default value after reading the Panel ID Display contrast changes with temperature LCD Adapter Board The signals from the LCD header on the Processor Board are brought to the LCD on a h...

Page 42: ...ics of one or more components on the Inverter Board may have been compromised and the Inverter Board should be replaced If one or both Backlight tubes become disconnected or otherwise open circuited p...

Page 43: ...ty 5x7 characters It is available in a low profile or high post model 16949 The 7454 Retail Terminal also supports these remote customer displays NCR 7454 4x20 Customer Display This display uses the s...

Page 44: ...The NCR 5973 VFD Vacuum Fluorescent Display is an optional display device for the 7454 Retail Terminal The VFD is available in models that have a combination of Dark gray cabinetry Mounting configura...

Page 45: ...etic Stripe Reader A single 3 track analog Magnetic Stripe Reader MSR is available as a feature supporting ISO format cards When the MSR is not desired a filler piece for the MSR section is included t...

Page 46: ...extremely fast quiet and reliable point of sale device It consists of two specialized printers in one compact package a thermal printer on top that prints receipts and an impact slip printer in front...

Page 47: ...t slip printer It receives its power from an external power supply has a serial interface and a connector for cash drawers 17303 7194 Printer The 7194 Printer is a high speed high resolution printer c...

Page 48: ...ves its power from an external power supply has a serial interface and a connector for cash drawers 17302 2214 Printer The 2214 Printer is a thermal fiscal printer that can issue tickets and produce a...

Page 49: ...t are located at the bottom of the enclosure Although not intended to be easily accessible the reset switch can be operated without removing covers or using any special tools 16454 Reset Switch Reset...

Page 50: ...l hardware can detect movement near the terminal and enables software to prompt system operation from a low power state Application software may also be able to make use of motion detection when in th...

Page 51: ...and BIOS are operating properly The LED is mounted behind the front bezel on the same board as the motion sensor Power OK LED The Power OK LED is located behind the Cable Cover between the Customer D...

Page 52: ...ed to operate the base unit PCMCIA option and PCMCIA cards speaker option scanner option and bus powered USB peripherals is provided by the power supply The Processor Board serves as the hub to distri...

Page 53: ...SB RS 232 Port Server The USB RS 232 Port Server is an intelligent stackable expansion module that connects to the terminal Universal Serial Bus USB port providing high speed RS 232 serial ports 7454...

Page 54: ...the ports install the Dual RS 232 Port Kit 7454 F072 as described in the Feature Kits appendix The following illustration shows the RS 232 Connector which is part of the Dual RS 232 Port Kit installe...

Page 55: ...ping packaging and visual checks made to verify the correct hardware configuration The system is then configured and any communication cables are connected Only after inspection should the power cord...

Page 56: ...tic electricity from your body before servicing the terminal If the power cord is replaced it must be replaced with the same type of cord with the protective shroud Do not route the power cord through...

Page 57: ...cable connectors are located on the underside of the Core Module under a cable cover Accessing the Cable Connectors 1 Tilt the display to access the cable connectors Cable Cover Thumb Screw 15968 2 Lo...

Page 58: ...base of the unit two thumb screws on bottom rear and use a tie wrap to secure the Ethernet cable to one of the provided molded cable tie holders on the base This should provide sufficient strain reli...

Page 59: ...ructions on installing each peripheral After installing the peripheral and LAN cables replace the cable cover and tighten the thumbscrew 19107 CRT LAN USB 1 COM 1 COM 2 Keyboard PS 2 Parallel Power Au...

Page 60: ...232 Connector on the printer located on the underside of the printer Printer Connector RS232 Cash Drawer Power Connector 17333 2 Connect the other end of the printer cable to a USB port or one of the...

Page 61: ...printer located on the underside of the printer Printer Connector RS232 Cash Drawer Power Connector 17332 2 Connect the other end of the printer cable to one of the RS 232 ports non powered on the te...

Page 62: ...Connector Power Connector Cash Drawer Connector 2 Connect the other end of the printer cable to a USB port or one of the RS 232 non powered ports on the terminal 3 Connect the Power Brick cable to the...

Page 63: ...printer located on the underside of the printer Printer Connector RS232 Cash Drawer Power Connector 17331 2 Connect the other end of the printer cable to one of the RS 232 non powered ports on the te...

Page 64: ...Printer Interface Cable to the RS 232 Connector on the back of the printer 18543 RS 232 Connector Printer Interface Cable 2 Connect the other end of the Printer Interface Cable to an RS 232 port non...

Page 65: ...54 K453 Remote Customer Display 4x20 characters VFD 5972 1000 Remote Customer Display 2x20 characters VFD 5973 International VFD Customer Display 7454 K453 Remote Customer Display 16670 1 Place the Di...

Page 66: ...nstallation 3 Secure the Mounting Plate with 4 screws provided 16671 Mounting Plate 4 Holes 0 40 mm 0 16 in Diameter 76 mm 3 in 4 Connect the Display Cable to the Customer Display port on the terminal...

Page 67: ...n the desired surface within 4 meters 13 feet of the host terminal 2 Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface 3 Secure the...

Page 68: ...405676 4 M 1416 C278 0040 Parallel I F Adapter Cable 497 0411000 0 6 M 1416 C472 0006 7454 Cust Display Port Power Brick 5 Connect the Parallel I F Adapter Cable to the Customer Display port on the te...

Page 69: ...Mount on the desired surface within 4 meters 13 feet of the host terminal 2 Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface 2 Se...

Page 70: ...2 16 Chapter 2 Hardware Installation 3 Connect the 5973 Parallel Cable to the Customer Display port on the terminal 15969b Customer Display...

Page 71: ...n 2 17 Installing a High Post Integrated Customer Display The 7454 Integrated Customer Display supports four lines of twenty 5x7 characters This is the same display module that is used with the low pr...

Page 72: ...ly Cover on the 5953 F022 Remote Table Top Mount does not support attachment of an integrated NCR 7454 4 x 20 Customer Display In order to mount an integrated display you need to install 5972 039 whic...

Page 73: ...nnector has to be angled in order to make it though the openings Use care to not damage the wires 19949a Top Bracket Display Post Power Supply Cover 4 x 20 Integrated High Post Cable 2 Insert the post...

Page 74: ...ove the Integrated Display Bracket 2 screws b Connect the cable to the 2 x 20 VFD Assembly c Replace the Integrated Display Bracket 19948a 4 x 20 VFD Assembly Integrated Display Bracket Phillips PH Sc...

Page 75: ...Installation 2 21 6 Install the Nylon Hold Plug in the Power Supply Cover locking the post in place The slot permits the display to be rotated to personal preference 16948 7454 Customer Display Connec...

Page 76: ...crews 2 that secure the cover b Press in on both sides of the cover and lift it up in the back to remove it 20049 Screws 2 Press in on Both Sides 8 Install the Customer Display and Cover assembly onto...

Page 77: ...sh Drawer 1 Place the cash drawer in the desired location within cable length of the terminal 16269 2 Connect the cash drawer cable to the terminal cash drawer connector 15969c Cash Drawer Note The Ca...

Page 78: ...wer configuration with a Y cable 1416 C372 0006 1 Place the cash drawer in the desired location within cable length of the terminal 2 Connect the Y cable to the terminal cash drawer connector 16270 Du...

Page 79: ...Chapter 2 Hardware Installation 2 25 Mounting the 7454 A Tilt Mount terminal can be installed on a flat horizontal surface or a flat vertical surface 16429 NCR Wall Mount Table Top Mount...

Page 80: ...uds or with hardware of similar strength The recommended viewing height for the terminal is 1 2 m 48 from the floor 16400 Wall Plate Wall Mount Adapter Plate Release Lever 2 Install the Wall Mount Ada...

Page 81: ...l software and drivers that are included in the disk image Complete the installation as follows 1 After the terminal reboots press Next at the Windows Setup screen 2 Accept the Microsoft license agree...

Page 82: ...et the terminal Date and Time 4 In the Control Panel run the MicroTouch screen calibration Completing the OS Installation Win95 The system automatically reboots when the image recovery is complete and...

Page 83: ...want to use to logon to the client s a Open the User Manager Select the Windows Start button select Programs Administrative Tools Common and then Select User Manager b Select the User menu and then se...

Page 84: ...ter turn off the auto logon function e Select OK to close the Group Membership box f Select OK to create the account 2 Modify the Registry Select the Windows Start button and select Run 3 Enter regedi...

Page 85: ...apter 2 Hardware Installation 2 31 5 Create a new string value to permit auto logon for the default user Select the Edit menu select New and then select String Value 6 Name the new entry AutoAdminLogo...

Page 86: ...ct Modify Enter the value 1 for auto logon A value of 0 sets it to no auto logon 8 Select OK to set the value 9 Modify the DefaulUserName to contain the user ID that you want to automatically logon Wi...

Page 87: ...ltPassword 13 Edit the string value With DefaultPassword selected select the Edit menu and then select Modify Enter the value of the password of the default user from Step 1 The example below uses pas...

Page 88: ...labeled Read Only and then select OK h Open the boot ini file with Notepad It should have the following entries operating systems multi 0 disk 0 rdisk 0 partition 1 WINNT Windows NT Workstation Versi...

Page 89: ...te the touch screen Microcal a Set the video resolution Go to the Tools menu Video Select 800 x 600 256 colors b Go to the Tools menu select Calibrate Touchware Control Panel a Go to the Calibrate tab...

Page 90: ...ools menu select Noise Check c Follow the instruction prompts Choose the frequency with the lowest noise level Touchware Control Panel a Go to the Cursor tab and press Stabilize Cursor b Choose the re...

Page 91: ...ce the Processor Board If this corrects the problem then the old glass is probably OK to reuse Out of Box Failures The RSG Atlanta Customer Satisfaction Hotline will replace out of box failed hard dis...

Page 92: ......

Page 93: ...455 BIOS Version 2 1 2 0 Pentium III Entering Setup Without a Keyboard 1 Apply power to the terminal 2 Calibrate the touch screen a When the screen prompt that says Touch the screen two times to enter...

Page 94: ...Boot Menu that is displayed when you press ESC during POST How to Select Menu Options The following keyboard controls are used to select the various menu options and to make changes to their values U...

Page 95: ...ess F9 The terminal will automatically load BIOS default CMOS values for boot up To reset all BIOS settings to their default settings go to the Exit menu press F9 select either Save Changes Exit or Sa...

Page 96: ...30 however the hardware continues beyond 2030 To set the date and time perform the following steps 1 Move your cursor to the System Time option enter the desired value and press Tab or Enter to contin...

Page 97: ...Specific Help System Date 02 29 1997 Primary Master 2163MB Item Specific Help Type Auto Cylinders 4200 Heads 16 Sectors 63 Maximum Capacity 2168MB Multi Sector Transfers 16 Sectors LBA Mode Control E...

Page 98: ...enu appears System Time 12 34 00 Item Specific Help System Date 02 29 1997 Memory Cache Item Specific Help Memory Cache Enabled Cache System BIOS area Enabled Cache Video BIOS area Disabled 2 Move the...

Page 99: ...tion 4 Move the cursor to the Exit Menu select Save Changes Exit or Save Changes and press Enter Cache Video 1 Move the cursor to the Cache Video BIOS area option 2 Press Enter and then select the des...

Page 100: ...ard I O Device Configuration Move the cursor to the I O Device Configuration option and press Enter The options on this menu are used to configure peripherals System Time 12 34 00 Item Specific Help S...

Page 101: ...nd then select the desired setting from the drop down menu Serial Port x This option is used to configure the serial ports A B 1 Move the cursor to the Serial port x option 2 Press Enter and then sele...

Page 102: ...rop down menu Parallel Port This option is used to configure the parallel port 1 Move the cursor to the Parallel Port option 2 Press Enter and then select the desired setting from the drop down menu D...

Page 103: ...down menu Floppy Disk Controller This option is used to configure the Floppy Disk Controller Since there is no floppy disk on the terminal this option is set to Disable Disk On Chip Address This optio...

Page 104: ...to load unload specific ROMs the next time the system is started System Time 12 34 00 Item Specific Help System Date 02 29 1997 Multiple ROM Menu Item Specific Help On board Intel Lan 30 kB Enabled Pa...

Page 105: ...or ROM usage information ROM Use On board Intel LAN This is the Boot ROM for the On board Intel Ethernet Lucent WaveLAN PXE Base These ROMs both parts required are for use with Lucent WaveLAN ROM 8021...

Page 106: ...e This option is used to configure the parallel port 1 Move the cursor to the PS 2 Mouse option 2 Press Enter and then select the desired setting from the drop down menu Selecting Disabled prevents an...

Page 107: ...O S Select Other if you are using UNIX Novell NetWare or other type of operating system Note Only the Windows NT Operating System is supported Secured Setup Configurations 1 Move the cursor to the Se...

Page 108: ...Configuration Item Specific Help ISA graphics device installed No PCI PNP ISA UMB Region Exclusion PCI PNP ISA IRQ Resource Exclusion ISA Graphics Device Installed 1 Move the cursor to the PCI Configu...

Page 109: ...y the options System Time 12 34 00 Item Specific Help System Date 02 29 1997 PCI PNP ISA UMB Region Exclusion Item Specific Help C800 CBFF Available CC00 CFFF Available D000 D3FF Available D400 D7FF A...

Page 110: ...options System Time 12 34 00 Item Specific Help System Date 02 29 1997 PCI PNP ISA IRQ Resource Exclusion Item Specific Help IRQ 3 Available IRQ 4 Available IRQ 5 Available IRQ 7 Reserved IRQ 9 Avail...

Page 111: ...s not present To enter a password follow these steps Note The User Password cannot be set until after the Supervisor Password is set 1 Move the cursor to the Set Supervisor Password or Set User Passwo...

Page 112: ...option enables disables the password entry on boot Note User Password must also be set 1 Move the cursor to the Password on boot option and press Enter 2 Press Enter and then select the desired settin...

Page 113: ...mode Standby Timeout and Auto Suspend Timeout 1 Move the cursor to the Power Savings option 2 Use the F5 and F6 keys to select the desired Power Savings mode 3 Press Enter and then select the desired...

Page 114: ...op down menu 3 Move the cursor to select the Auto Suspend Timeout option 4 Press Enter and then select the desired setting from the drop down menu 5 Move the cursor to the Exit Menu select Save Change...

Page 115: ...agement of the video during Standby and Suspend To set this option perform the following steps 1 Move the cursor to the Video option 2 Press Enter and then select the desired setting from the drop dow...

Page 116: ...p the list or to move it down the list 4 Move the cursor to the Exit Menu select Save Changes Exit or Save Changes and press Enter Note Pressing ESC during POST causes the terminal to display the Boot...

Page 117: ...ption values to CMOS memory Exit Discarding Changes Exit without saving changed option values to CMOS memory Load Setup Defaults Load default value for all BIOS options Does not exit Discard Changes L...

Page 118: ...lly detected and the correct BIOS is automatically installed Main Values System Time variable System Date variable Legacy Diskette A 144 MV 1 25 MV 3 Legacy Diskette B Disabled IDE Primary Master Type...

Page 119: ...ache Enabled Cache System BIOS area Enabled Cache Video BIOS area Disabled System Memory 640 K Extended Memory 31744 K Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off Fixed Disk Di...

Page 120: ...Hard Drive Continuous POST Disabled Advanced Values I O Device Configuration Local Bus IDE adapter Primary Serial port A Auto Serial port B Auto Mode Normal Parallel port Auto Mode Bi directional Flop...

Page 121: ...Chapter 3 Setup 3 29 PS 2 Mouse Auto Large Disk Access Mode DOS Secured Setup Configurations No PCI Configuration ISA Graphics Device Installed No PCI PNP ISA UMB Region Exclusion Available all...

Page 122: ...nterval Timer 1 Reserved Keyboard buffer full 2 Reserved Cascade interrupt 3 Serial Port 2 4 Serial Port 1 5 User available 6 Reserved Floppy 7 Parallel Port 1 8 Real Time Clock 9 NCR Motion Thermal i...

Page 123: ...ze Description FECFF000 FECFF01B 27 LAN PXE ROM 100000 10000000 255 MB Extended memory F0000 FFFFF 64 K System BIOS EE000 EFFFF 8 K Main BIOS available as UMB ED000 EDFFF 4 K ESCD plug and play config...

Page 124: ...Date Year 2000 is supported The BIOS can only set the year up to 2030 however the hardware continues beyond 2030 To set the date and time perform the following steps 1 Move your cursor to the System T...

Page 125: ...ress Enter and the following sub menu appears Primary Master 2163MB Item Specific Help Type Auto Cylinders 4200 Heads 16 Sectors 63 Maximum Capacity 2168MB Multi Sector Transfers 16 Sectors LBA Mode C...

Page 126: ...on Data No Cache Memory PS 2 port Touchscreen USB Port 2 Primary I O Device Configuration System Monitors Multiple ROM Menu Beep Error Codes Off Large Disk Access Mode DOS Local Bus IDE Adapter Both A...

Page 127: ...49k Write Back Cache Extended Memory area Disabled Cache A000 AFFF Disabled Cache B000 BFFF Disabled Cache C800 CBFF Disabled Cache CC00 CFFF Disabled Cache D000 D3FF Disabled Cache D400 D7FF Disabled...

Page 128: ...ove the cursor to the Exit Menu select Save Changes Exit or Save Changes and press Enter Cache Video BIOS 1 Move the cursor to the Cache Video BIOS area option 2 Press Enter and then select the desire...

Page 129: ...oller Disabled Serial port C Enabled Mode Normal Base I O Address 220 Interrupt IRQ 11 Scanner Power Auto Serial port D Enabled Base I O Address 228 Serial Port x This option configures the serial por...

Page 130: ...pin on COM 1 when on 12 V is present on pin 9 1 Move the cursor to the Scanner Power option 2 Press Enter and then select the desired setting from the drop down menu Auto detect scanner device and tur...

Page 131: ...the drop down menu Disabled no configuration Enabled user configuration Auto BIOS or OS chooses configuration OS Controlled displayed when controlled by OS Mode This option sets the mode for the paral...

Page 132: ...setting from the drop down menu Floppy Disk Controller This option configures the Floppy Disk Controller Since there is no floppy disk on the terminal this option is set to Disable Mode Port C This o...

Page 133: ...se I O address option 2 Press Enter and then select the desired setting from the drop down menu Interrupt Port C This option sets the interrupt for serial port C 1 Move the cursor to the Interrupt opt...

Page 134: ...pin on COM 1 when on 12 V is present on pin 9 1 Move the cursor to the Scanner Power option 2 Press Enter and then select the desired setting from the drop down menu Auto detect scanner device and tur...

Page 135: ...se I O address option 2 Press Enter and then select the desired setting from the drop down menu Interrupt Port D This option sets the interrupt for serial port D 1 Move the cursor to the Interrupt opt...

Page 136: ...e the cursor to the Mode option 2 Press Enter and then select the desired setting from the drop down menu Disk On Chip Address This option selects the memory address range used by the Disk On Chip 1 M...

Page 137: ...the desired setting from the drop down menu MSR Interrupt This option selects the interrupt used by the Magnetic Stripe Reader 1 Move the cursor to the MSR Interrupt option 2 Press Enter and then sele...

Page 138: ...only enable the required ROMs Refer to the following table for ROM usage information ROM Use On board Intel LAN Intel Ethernet hardware specific portion of the Ethernet Boot ROM Requires the On board...

Page 139: ...sired setting from the drop down menu Select DOS for Windows NT O S Select Other if you are using UNIX Novell NetWare or other type of operating system Note Only the Windows NT Operating System is sup...

Page 140: ...Item Specific Help Graphics Aperture 64 MB Enable memory gap Disabled ECC Config Disabled SERR signal condition Multiple bi Default Primary Video Adapter AGP PCI PNP UMB Resource Exclusion PCI PNP IR...

Page 141: ...drop down menu Enable Memory Gap This option frees address space for use with an option card 1 Move the cursor to the Enable Memory Gap option 2 Press Enter and then select the desired setting from th...

Page 142: ...enu Disabled all memory does not support ECC x72 EC checking only ECC checking and correction ECC Scrub checking correction with scrubbing SERR Signal Condition This option selects the ECC error condi...

Page 143: ...e boot display device PCI PNP UMB Resource Exclusion This option reserves specific upper memory blocks for use by legacy ISA devices 1 Move the cursor to the PCI PNP UMB Resource Exclusion option and...

Page 144: ...tion displays the boot time diagnostic screen during boot 1 Move the cursor to the Boot Time Diagnostic Screen option 2 Press Enter and then select the desired setting from the drop down menu Note If...

Page 145: ...QuickBoot Mode option 2 Press Enter and then select the desired setting from the drop down menu Continuous POST This option is enables POST to repeat in a loop until canceled 1 Move the cursor to the...

Page 146: ...r indicates that a password is not present To enter a password follow these steps Note The User Password cannot be set until after the Supervisor Password is set 1 Move the cursor to the Set Superviso...

Page 147: ...ter 2 Press Enter and then select the desired setting from the drop down menu Fixed Disk Boot Sector When write protect is selected the boot sector on the hard disk is write protected to protect again...

Page 148: ...option enables disables the password entry on boot Note User Password must also be set 1 Move the cursor to the Password on boot option and press Enter 2 Press Enter and then select the desired settin...

Page 149: ...ower Savings This option is used to select the power management mode Standby Timeout and Auto Suspend Timeout 1 Move the cursor to the Power Savings option 2 Press Enter and then select the desired se...

Page 150: ...op down menu 3 Move the cursor to select the Auto Suspend Timeout option 4 Press Enter and then select the desired setting from the drop down menu 5 Move the cursor to the Exit Menu select Save Change...

Page 151: ...m awake 1 Move the cursor to the PCI Bus Monitoring option 2 Press Enter and then select the desired setting from the drop down menu Video Power State Control This option is used to configure video po...

Page 152: ...ps 1 Move the cursor to the Boot Sequence option on the Main Menu 2 Move the cursor to select a device 3 Press to move it up the list or to move it down the list 4 Move the cursor to the Exit Menu sel...

Page 153: ...d option values to CMOS memory Exit Discarding Changes Exit without saving changed option values to CMOS memory Load Setup Defaults Load default value for all BIOS options Does not exit Discard Change...

Page 154: ...Main Values Note An asterisk indicates a variable value based on system specification etc System Time System Date Legacy Diskette A Disabled Legacy Diskette B Disabled Primary Master 2168 MB Type Auto...

Page 155: ...nsfer Mode Standard Ultra DMA Mode Disabled Secondary Slave None Type Auto Multi Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I O Disabled Transfer Mode Standard Ultra DMA Mode Disabled...

Page 156: ...abled Cache D000 D3FF Disabled Cache D400 D7FF Disabled Cache D800 DBFF Disabled Cache DC00 DFFF Disabled Cache E000 E3FF Write Protect Cache E400 E7FF Write Protect Cache E400 E7FF Write Protect Cach...

Page 157: ...t D Enabled Base I O Address 228 Interrupt IRQ 11 Mode RS 232 Disk On Chip Address CE00 CFFF MSR Address CC00 CDFF MSR Interrupt 15 System Monitors 12 V Status 2 5 V Status 5 V Status CPU Temperature...

Page 158: ...Selectable ROM 11 Disabled Selectable ROM 12 Disabled Selectable ROM 13 Disabled Selectable ROM 14 Disabled Selectable ROM 15 Disabled Selectable ROM 16 Disabled Large Disk Access Mode DOS Local Bus...

Page 159: ...DBFF Available DC00 DFFF Available PCI PNP IRQ Resource Exclusion IRQ 3 Available IRQ 4 Available IRQ 5 Available IRQ 7 Available IRQ 9 Available IRQ 10 Available IRQ 11 Available Boot Time Diagnosti...

Page 160: ...on Boot Disabled Power Values Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring Disabled IDE Drive 2 Monitoring Disabled IDE D...

Page 161: ...rved Keyboard buffer full 2 Reserved Cascade interrupt 3 Serial Port 2 4 Serial Port 1 5 Serial Ports 3 and 4 6 Reserved Floppy 7 Parallel Port 1 8 Real Time Clock 9 NCR Thermal interrupt PII4 SMBus 1...

Page 162: ...Range hex Size Description FECFF000 FECFF01B 27 LAN PXE ROM 100000 10000000 255 MB Extended memory F0000 FFFFF 64 K System BIOS EE000 EFFFF 8 K Main BIOS available as UMB ED000 EDFFF 4 K ESCD plug and...

Page 163: ...IOS update using a network connection Refer to the NCR FitClient Software User s Guide for information about that procedure Prerequisites The following are required on the 7454 in order to perform a B...

Page 164: ...t on the terminal 2 Connect the power connector to the CD ROM drive 18250 Parallel Connector Parallel Connector Power Connector Note The parallel port on the 7454 is the Customer Display port Therefor...

Page 165: ...1 Mode is set to ECP 9 Go back to the Advanced menu select Multiple ROM Menu 10 Set the Parallel CD ROM Boot to Enabled 11 Exit Setup and Save Changes As the terminal reboots you should see a message...

Page 166: ...egins the disk recovery from the CD It displays a progress bar and gives you an estimate how long the process should take When the recovery process is completed the client hard disk is restored to its...

Page 167: ...he disk image Complete the installation as follows 1 When the terminal boots it enters the Windows setup routine Note When installing Win98 on terminals with early Processor Boards 7454 22xx there are...

Page 168: ...Complete the installation as follows 1 After the terminal reboots press Next at the Windows Setup screen 2 At the User Information screen enter the User information This can be done using a keyboard o...

Page 169: ...rkstation or kiosk preloaded with a Microsoft operating system the application provider must follow certain license agreement guidelines Listed below are some of the major points of Microsoft s Embedd...

Page 170: ...2000 Professional w SP2 installed Microsoft Internet Explorer 5 5 installed 5 50 4134 0600 SMI Lynx EM EM Video driver installed 5 0 2195 148 SoundFusion Audio driver installed 5 12 01 3041 Intel 8255...

Page 171: ...ally include PID Established a FAT32 primary system partition that fills the entire drive Included necessary OS cab files in C Install Installed SP1 Made SP2 folder available in C Install not installe...

Page 172: ...sion 2 46 Beta Crystal Audio Codec driver installed version 5 0 2184 1 Intel R 82559 Fast Ethernet LAN driver installed version 5 0 67 0 MicroTouch Touchware installed version 5 6C2 Backpack CD Rom dr...

Page 173: ...rosoft Internet Explorer 5 5 installed 5 50 4134 0600 SMI Lynx 3DM Video driver installed 4 00 1381 0148 SoundFusion Audio driver installed 4 12 2085 Intel 82559 Ethernet LAN drivers installed 5 00 66...

Page 174: ...EULA Automatically include PID Host cmd set in RunOnce to update the registry Established a 2gb FAT16 primary system partition Established a secondary NTFS partition that fills the remainder of the d...

Page 175: ...eo driver installed CrystalWare Audio driver installed Intel EtherExpress software installed Intel PIIX Bus Master IDE drivers installed M Systems DiskOnChip 2000 driver not installed available Backpa...

Page 176: ...e Part Number Date Created LPIN and Version in Registry under HKey Local_Machine Software NCR Gold Drive Windows Installer Version 1 1 installed Removes the following key from the registry as a curren...

Page 177: ...dows 98SE installed Microsoft Internet Explorer 5 5 installed 5 50 4134 0600 SMI Lynx 3DM Video driver installed 4 12 01 0034 SoundFusion Audio driver installed 4 12 2885 Intel 82559 Ethernet LAN driv...

Page 178: ...Start Menu Established a FAT32 primary system partition that fills the entire drive Included necessary OS cab files in C Install Exposed to both EM and EM video chipsets Installed Intel Proset Utilit...

Page 179: ...Port software installed Chips Technologies 69000 Video driver installed Crystal Audio driver installed Intel 8255x based PCI Ethernet Adapter installed Intel PIIX Bus Master IDE drivers installed Bac...

Page 180: ...d Microsoft Internet Explorer 5 5 installed 5 50 4134 0600 SMI Lynx 3DM Video driver installed 4 12 01 0034 SoundFusion Audio driver installed 4 12 2885 Intel 82559 Ethernet LAN drivers installed 5 00...

Page 181: ...ser Name User Organization Computer Name and Workgroup once the user has entered this information userinfo will remove itself from the Start Menu Established a 2gb FAT16 primary system partition Estab...

Page 182: ...ude the following parameter Autoscan 2 IE5 installed MicroTouch version 5 4 installed Volume Line in set to 0 Scroll Bar Size set to 18 PCMCIA files updated Cbss vxd Pci vxd Pccard vxd Pcmcia inf User...

Page 183: ...the DOS screen prompts After each entry you are asked to confirm your input You can use 1 or y for Yes 2 or n for No 3 Enter No at the Disk verification question 4 Select which type of recovery you wa...

Page 184: ...ze of the second partition O S Second Partition Format Second Partition Size NT NTFS Fill the remaining drive space Win2000 NTFS Fill the remaining drive space Win98 FAT32 Fill the remaining drive spa...

Page 185: ...o the NCR FitClient Software User s Guide for information about that procedure Crisis Recovery In the event the BIOS becomes corrupt such as the result of a power failure during the BIOS Update proced...

Page 186: ...Connector Parallel Connector Power Connector Note The parallel port on the 7454 is the Customer Display port Therefore if your terminal is configured with a Customer Display you must temporarily disco...

Page 187: ...matic BIOS Update update process runs unattended Note You see a prompt for terminal model and serial number information If the program detects invalid information in the current BIOS or if you are rep...

Page 188: ...e a no video state This procedure is not intended to be used for changing or upgrading an operational BIOS Required Hardware Part Number Part Name Use PC with at serial port Download BIOS 497 0408349...

Page 189: ...he Customer Display If the terminal is equipped with a Customer Display you must temporarily disconnect the display cable If the terminal is not equipped with a Customer Display then it is likely that...

Page 190: ...he Parallel I F Cable 16992 497 0411000 25 pin D Shell Receptacle 28 pin Sub Miniature D Plug Parallel Port Parallel Dongle 4 Boot the PC in the DOS mode with CD ROM support Note The PC must be runnin...

Page 191: ...A blue screen displays as the program runs showing the program progress followed by a green screen indicating a successful load PhoenixPhlash Status PRESS ANY KEY TO EXIT Flash memory has been success...

Page 192: ...ion Parallel Dongle 19513 25 Pin D shell Receptacle Viewed from wiring side 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 5 4 3 2 1 6 RS 232 Cable 19512 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 P1 P2 9...

Page 193: ...Chapter 5 BIOS Updating Procedures 5 9...

Page 194: ......

Page 195: ...ines the character sets and supported commands The NCR 7454 4x20 Customer Display is IEEE 1284 Compatible and supports Extended Capability Parallel ECP Viewing Area The characters are arranged in 4 ro...

Page 196: ...on the execution of the test An internal RAM test writes a varying numerical value to each RAM location The pattern must show that all RAM locations can be uniquely addressed All RAM will be written...

Page 197: ...Chapter 6 NCR 7454 4x20 Customer Display 6 3 Character Set Page 1 International...

Page 198: ...6 4 Chapter 6 NCR 7454 4x20 Customer Display Page 2 Japanese...

Page 199: ...Chapter 6 NCR 7454 4x20 Customer Display 6 5 Page 3 Code Page 850...

Page 200: ...tail VFD Command Interface The Retail VFD accepts two types of data display data and command data If a byte received from the host is any character except ESC 0x1B character it is processed as a chara...

Page 201: ...efault No 1B 0A Set Screen Save Walk No 1B 0B Turn On Screen Save No 1B 0C Disable Screen Save Feature No 1B 0D Enable Character Blink No 1B 0E Disable Character Blink Default No 1B 0F Move Cursor Lef...

Page 202: ...position the BUSY line is set to inactive conditions and all registers and variables are initialized Note that the screen is cleared during this command If a host needs previous data redisplayed the h...

Page 203: ...e 3 com mand Set Display State On Format 1B 05 Description This state is used for normal run time conditions This operation instructs the firmware to leave one of the other states and begin performing...

Page 204: ...tion This command causes a flashing cursor to be used whenever the Display On state is in force When the cursor is enabled the firmware will show a visible flashing cursor at the current cursor positi...

Page 205: ...minute timer is not reset by any invalid or incorrect command Set Screen Save Walk Format 1B 0A Description This command causes the visible display to walk right to left when the Screen Save timer ex...

Page 206: ...urrent setting of the character blink operator is adopted as the working attribute for the new character If a new character is received while character blink is enabled the new character will blink Th...

Page 207: ...4 it moves to the left end of the row 1 The cursor location always indicates the position of the next character to be displayed whether the cursor is enabled and blinking or not After each character...

Page 208: ...00 nn 4F hex Description Moves the cursor to the specified position Position 0 is the upper leftmost position and position 4F is the lower rightmost position Any value outside this range will be disc...

Page 209: ...Description This command is a request for the Retail VFD to return a identifier The Retail VFD returns one byte 0x8E that identifies the Retail VFD as a 4x20 with 5x7 dot matrix Read Display ID String...

Page 210: ...2 Japanese Character set selection is dynamic Host software can switch between character sets at any time Switching between sets does not erase or change the display This means characters from multipl...

Page 211: ...M power 1416 C321 0030 006 8601012 Cord set United Kingdom plug with straight BM power 1416 C322 0030 006 8601019 Cord set Australian cable with straight BM power 1416 C323 0030 006 8601010 Cord set I...

Page 212: ...ernational 1416 C417 0040 497 0411815 Printer extender 9 pin female to 25 pin female 1416 C418 0040 497 0411816 Printer extender 25 pin male to 25 pin female 1416 C419 0030 250 0023191 Power 120V twis...

Page 213: ...0 V001 497 0416464 WaveLAN II Turbo 11 Mbs PCMCIA card for USA Canada 2330 K341 V001 497 0416466 WaveLAN II Turbo 11 Mbs PCMCIA card for Japan 2330 K350 V001 497 0412349 Range extender antenna 2336 K0...

Page 214: ...le adapter mouse keypad 2756 K124 V001 497 0409422 International power supply 2756 K145 V001 497 0409666 Wall mount bracket for bump bar 2756 K152 V002 497 0409426 KDS cable 2756 K410 V001 497 0413066...

Page 215: ...20 V001 497 0412046 Power supply 120 V 60 Hz US Can 5945 K025 V001 497 0412800 Power supply 220 240 V 50 Hz 5945 K030 V001 497 0412047 Generic keyboard overlay 5945 K150 V001 497 0416018 Electronic pa...

Page 216: ...07 V001 497 0414767 Till with lid and lock 7453 K641 V003 497 0413391 Serial modems for 7161 and 7193 printers 7454 K005 V001 497 0424210 Modular cash drawer midrange gray 105 with anti temper drawer...

Page 217: ...e terminal Note Each PCMCIA device is a separate kit Installing the Dual PCMCIA Port 1 Remove the Back Panel from the Core Module as described in the 7454 Retail Terminal Hardware Service Guide 2 Remo...

Page 218: ...6871 PCMCIA Assembly PCMCIA Bracket PCMCIA Connector a Connect the PCMCIA Assembly card to the Processor Board b Secure the assembly with the hex screw c Install the PCMCIA Bracket The bracket fits un...

Page 219: ...Appendix B Feature Kits B 7 5 Install the Antenna Cover and secure it with screws 2 16874 Wireless Antenna Cover...

Page 220: ...tegrated unit This kit requires the presence of the Dual PCMCIA Port 7401 K060 Installing the PCMCIA Modem 1 Remove the Back Panel from the Core Module as described in the 7454 Retail Terminal Hardwar...

Page 221: ...CIA Modem Cable Route the cable between the cabinet and sheet metal 4 Connect the Modem Cable to the PCMCIA Modem 5 Route the cable between the cabinet and sheet metal as shown above 6 Install the Ant...

Page 222: ...Chip and Parallel Port Onboard LAN boot is the only option disabled Bios Option Setting Default Y N Serial Port A 3F8 IRQ4 Y Serial Port B 2F8 IRQ3 Y Parallel Port 378 IRQ 7 Y Floppy Disk Controller...

Page 223: ...ption Setting Default Y N Serial Port A 3F8 IRQ4 Y Serial Port B 2F8 IRQ3 Y Parallel Port 378 IRQ 7 Y Floppy Disk Controller Enabled Y Serial Port C Disabled N Serial Port D Disabled N Disk On Chip Di...

Page 224: ...S Crisis Recovery and BIOS Update It uses an industry standard parallel interface and functions similar to a regular CD ROM Note The parallel port on the 7454 is the Customer Display port Therefore if...

Page 225: ...drive to the parallel port on the terminal disconnect the Customer Display if applicable 2 Connect the opposite end of the CD ROM cable end with the power connector pigtail to the CD ROM drive paralle...

Page 226: ...press F2 to enter the BIOS Setup Utility 3 Select the Advanced Menu 4 Select the I O Device Configuration 5 Arrow down to the Parallel Port Mode 6 Use the space bar to select Bi directional Mode 7 Pre...

Page 227: ...e CD ROM drive with Windows you must install the drivers manually The drivers are located on the terminal hard disk 1 Select Start Run Then type in the path to the BACKPACK setup program The program i...

Page 228: ...B 16 Appendix B Feature Kits 3 Select Install or Update BACKPACK Driver 4 Select Finish to restart the computer...

Page 229: ...Appendix B Feature Kits B 17 2336 K008 USB RS 232 Port Server 4 Port This device provides four additional RS 232 ports via the terminal USB port 16943 7454 7401 USB Port RS 232 Ports 16944...

Page 230: ...Drivers 1 Insert the Edgeport Driver disk into drive A 2 From the Start Menu select Run 3 Type a setup and then click OK 4 Click Next at the Edgeport Drivers Install screen 5 Read the Inside Out Netwo...

Page 231: ...ntinue with the installation 5 Click OK at the Insert Disk screen 6 Type a in the Copy File From field and then click OK Files will be copied from the disk to your system The Update Device Driver Wiza...

Page 232: ...efer to the following table for RS 232 pinout information RS 232 DB 9 Male Connector Pinout Pin Port A Port B 1 DCD DCD 2 RXD RXD 3 TXD TXD 4 DTR DTR 5 GND GND 6 DSR DSR 7 RTS RTS 8 CTS CTS 9 RI or 12...

Page 233: ...two screws The following illustration shows the Connector Row Bracket with the the Interface Cable Connector Com 3 and 4 installed 19107 CRT LAN USB 1 COM 1 COM 2 Keyboard PS 2 Parallel Power Audio Ou...

Page 234: ...rs J23 and J24 on the Motherboard 19104 Connect to J24 Connect to J23 Install in Connector Row Bracket 3 Use the screws provided to install the connector on the Connector Row Bracket 4 Complete the in...

Page 235: ...d IDE interface and functions similar to a regular hard disk The device is located on the Processor Board Installation Procedures Installing the Chip 1 Install the Flash Disk on the Processor Board in...

Page 236: ...r 3 Select the Advanced menu 4 Select I O Device Configuration 5 Verify that Disk On Chip Address is set to CE00 CFFF Installing the Driver 1 In Windows Explorer switch to the following folder c insta...

Page 237: ...ing between the locations desired for the terminal and the printer The ends of the cable should be within 3 meters 10 feet of the devices for the drop cables to reach Note Use CAT 1 two twisted pair 2...

Page 238: ...TE Printer and CTRL Usage Restrictions The short modems must be used with the appropriate NCR cables 7194 Printer 497 0411815 7454 Terminal 497 0411815 The modems can not be used with a standard OS pr...

Page 239: ...nostics 6 2 Customer Display Command Descriptions Brightness Adjustment 6 15 Disable Character Blink 6 12 Disable Cursor 6 10 Disable Screen Save Option 6 12 Display ESC Character 6 16 Enable Characte...

Page 240: ...7 Graphics subsystem 1 17 H Hard disk drive 1 29 Hardware monitor 1 13 Hardware options 1 4 Features not supported 1 6 I Integrated customer display Description 1 23 Internal speaker 1 29 Interrupts...

Page 241: ...ss 3 11 3 44 Eentering with a keyboard 3 2 Entering without a keyboard 3 1 Exit menu options 3 25 3 61 Fixed disk 3 23 I O device configuration 3 8 3 12 3 37 3 45 3 46 3 47 3 48 IDE drive PCI bus moni...

Page 242: ...Index 4 V Video subsystem 1 8 W Wireless LAN communications 1 10...

Page 243: ......

Page 244: ...B005 0000 1256 June 2002 Printed on recycled paper...

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