
Maintenance and Troubleshooting
4-52
Numeric keypad is returning wrong keys
Probable Cause
Solution
The numeric keypad is
not set up correctly.
Configure the keyboard numeric keypad for
either
calculator
or
telephone
layout.
The keyboard is
defective.
Call for service.
Speaker is not working
Probable Cause
Solution
The speaker function is
not programmed
correctly.
Verify that the speaker settings are correct.
The speaker harness is
not connected.
Call for service.
The keyboard is
defective.
Call for service.
MSR is not working
Probable Cause
Solution
The MSR card is not
oriented properly.
Ensure that the magnetic stripe is oriented
properly.
The keylock is in "L"
position.
Turn the keylock to another position.
The MSR is not
programmed correctly.
Verify that the MSR settings are correct.
The MSR harness is loose
or broken.
Call for service.
The MSR is defective.
Call for service.
Summary of Contents for 6932
Page 1: ...User Guide NCR Compact Alphanumeric 6932 Keyboard Release 1 0 BCC5 0000 5222 Issue C...
Page 11: ...ix Key Mapping Value Definition Window 96...
Page 15: ...Product Overview 1 3 6932 6002 6932 6012 9602 9612...
Page 16: ...1 4 Product Overview 6932 6312 6932 9622...
Page 27: ...Installation 2 15 Dimensions Weight Keyboard 1 1 kg 2 39 lb...
Page 59: ...Configuration 3 47 Target Customization Configuration 6932 9622...