L230/L130 User Manual
42
Troubleshooting error messages
Error messages on the access device
DHCP server was not found
If the access device cannot find a DHCP server, this error message appears.
Make sure there is a DHCP server on the current network.
Make sure a LAN cable is connected to the access device.
Make sure the LAN cable connected to the access device is not a cross-over cable.
Make sure the LAN cable is properly connected to the networking equipment.
If there is no DHCP server on the current network, change to using a static IP address.
See the section on installing the access device for instructions.
No Terminal Server found message
This occurs when the access device is set to find the host PC and it does not find the
host PC where the vSpace software is installed.
Make sure the vSpace program is installed on the host computer.
Make sure the LAN cable is properly connected to the host computer.
Make sure the host computer and access device are in the same subnet/local area
network.
Make sure any firewall or anti-virus programs installed in the host computer or network
equipment are compatible with the vSpace software.
Host unreachable…
When the access device cannot connect to the host PC, this message appears.
Make sure the server connection list is configured correctly. See the section about
configuring the access device.
Make sure the vSpace software is installed on the host PC.
