101
Operating the Boiler
11.5 Understanding Error Codes
When an error code appears on the front panel, refer to the following chart for a definition and possible remedy for the situation.
Error Code
Reason
Self-Diagnostic/ Action
E001
Heatexchanger over temperature
Reset the boiler from the front panel.
E003
Ignition failure
Ensure that the main gas supply valve is open.
E004
False flame detection
Ensure that the electrical cord is properly grounded.
E012
Flame loss
●
Clean the intake air filter.
●
Ensure that the electrical cord is properly grounded.
E016
Overheating of heat exchanger
●
Turn off the system for at least 30 minutes, and then restart it.
●
Flush the heat exchanger.
E030
Abnormal exhaust temperature
Contact technical support at 1-800-519-8794.
E031
Overheating of burner
Contact technical support at 1-800-519-8794.
E046
Abnormal operation: limit control
Contact technical support at 1-800-519-8794.
E047
Abnormal operation: exhaust thermostat
Contact technical support at 1-800-519-8794.
E060
Abnormal operation: dual venturi
Contact technical support at 1-800-519-8794.
E109
Abnormal operation: fan motor
Clean the intake air filter.
E110
Abnormal air pressure
●
Ensure that the exhaust pipe is free of obstructions.
●
Clean the intake air filter.
E205
Heating supply thermistor open or short circuit
Contact technical support at 1-800-519-8794.
E218
Heating return thermistor open or short circuit
Contact technical support at 1-800-519-8794.
E278
Abnormal operation: system supply thermistor
Contact technical support at 1-800-519-8794.
E279
Abnormal operation: system return thermistor
Contact technical support at 1-800-519-8794.
E351
Abnormal Auto feeder valve (make-up water)
Contact technical support at 1-800-519-8794.
E352
High water pressure
Contact technical support at 1-800-519-8794.
E353
Abnormal operation: water pressure sensor
Contact technical support at 1-800-519-8794.
E407
Hot water outlet: thermistor open or short circuit
Contact technical support at 1-800-519-8794.
E421
Cold water inlet: thermistor open or short circuit
Contact technical support at 1-800-519-8794.
E434
Abnormal operation: water adjustment valve
Contact technical support at 1-800-519-8794.
E439
Abnormal operation: flow sensor
Contact technical support at 1-800-519-8794.
E441
Hot water outlet 2: thermistor open or short circuit
Contact technical support at 1-800-519-8794.
E445
Abnormal operation: Bypass mixing valve
Contact technical support at 1-800-519-8794.
E515
Abnormal operation: PCB
●
Ensure that the electrical cord is properly grounded.
●
Reset the boiler from the front panel.
E517
Abnormal operation: Dip switch setting
Contact technical support at 1-800-519-8794.
E594
Abnormal operation: EEPROM
Contact technical support at 1-800-519-8794.
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