Warranty 15
Annual service
For Navien warranty to be valid an annual service must be
carried out by a suitably qualified and Gas safe registered
installer every year after installation. The cost of this annual
service is not included in the guarantee.
Your Warranty Conditions
Navien undertakes to rectify any manufacturing defect that
occurs within 5 years of the installation date. Please go to our
website to see any additional years on the warranty.
For Navien warranty to be valid an annual service must be
carried out by a suitably qualified and Gas Safe registered
installer every year after installation.
1. Navien Warranty registration is simple. Just register the
boiler on the Navien Installers Warranty App within 30 days
of installation. The details of installation will be then be
automatically registered within Navien Service Management
System. Alternatively, please email a photo of your
completed benchmark form to [email protected].
2. The completed Benchmark Checklist will be required in the
event of any warranty work and may be required by the
local Building Control Inspector.
3. The cost of this annual service is not included in the
Warranty.
4. The start-up and annual service are to be carried out by a
suitably qualified and Gas Safe registered installer.
5. Navien Warranty will be null and void in the following cases:
●
If the annual service by a suitably qualified and Gas Safe
registered installer has not been carried out.
●
If the boiler has not been installed in accordance with the
applicable laws and regulations for this type of appliance.
●
If the boiler has not been started up immediately after its
installation, by a suitably qualified and Gas Safe registered
installer.
6. Navien Smart Plus wireless thermostat comes with 2 year
warranty.
Navien Smart Plus wireless thermostat has a standard 2 year
manufacturer’s warranty if a suitably qualified engineer has
installed the system in accordance with Navien instructions.
Failures due to misuses or incorrect installation, use of non
suitable power or fuel, supply with water with physical
or chemical properties causing incrustation or corrosion,
incorrect handling of the appliance and, in general, for any
reason beyond Navien’s control, are excluded from this
guarantee. This warranty does not affect the consumer’s
rights as stipulated by law.
7. If your Navien boiler develops a fault your first action should
be contact your installer, as his professional assessment
is needed under the terms of Navien Warranty. If you are
unable to contact your installer, please phone Navien
Service: 0844 332 2323 or visit Navien website: www.navien.
Suitable Use
The NCB700 boiler is designed with all the necessary safety
systems. Unsuitable use of the appliance for a purpose it was not
designed for entails risk of damage to the boiler or property, and
even of injury to the user and other persons.
The NCB700 boiler is designed to generate heat for domestic
hot water and to be connected to central heating systems. Any
use other than the above will be considered unsuitable use of
the boiler. In such cases the manufacturer/supplier shall not
be liable for any damage caused, and the user will be liable for
the damage. Correct use of the boiler includes reading the user
and installation instructions and all applicable documents, and
complying with the maintenance and inspection conditions.
Everyday Care
Clean the outside of the boiler with a damp cloth with a little
detergent. Do not use abrasive products to clean the boiler.
Waste Recycling and Disposal
Observe the applicable national regulations and standards
concerning waste disposal.
The boiler
Neither the wall-mounted boiler or its accessories are to be
disposed of with the domestic waste. Ensure the appliance and
its accessories, where applicable, are suitably disposed of.
Packaging
The transport packaging will be disposed of by the specialist
technician who made the installation.
Warranty
